File a Complaint against SpiceJet airlines
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against SpiceJet airlines?
If you are not satisfied with SpiceJet airlines, file a complaint now:
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But before filing a complaint, you should
a. Contact the customer support of SpiceJet airlines first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
SpiceJet airlines - Spicejet Airlines not refunded Closed
Sir, We had booked spicejet air tickets to travel on **th May **** (PNR:GI*QHR). Due to covid, spicejet had cancelled the tickets and kept our amount in credit shell. It's been two years we are mailing to spicejet Airlines to refund our amount....
Jan 10, 2022 by S laksmi
SpiceJet airlines - Money not refunded for failure transaction Closed
**. Trying to web checkin from my wife's fight from Ajmer to Mumbai. (Travel Date : **st Nov ****) **. Checkin was unsuccessful using the Spice Jet's website & payment gateway was Amazon Pay. (Transaction Date : **th Nov ****) **. Despite...
Jan 05, 2022 by Pawan Shahani
SpiceJet airlines - Refund Closed
Flight cancelled by airline but amount not refunded...
Jan 03, 2022 by Neerajkumar dharamraj dubey
SpiceJet airlines - Refund not initiated in case of death of father Open
My name is Mudit Jethwani and I was supposed to travel with Spicejet Airlines from Delhi to Dharamshala on *th September. However due to sudden demise of my father on *nd september i could't travel and shared my father's death certificate and r...
Sep 19, 2021 by Mudit Jethwani
SpiceJet airlines - Flight ticket cancelled by airlines Open
I have booked a flight ticket from make my trip and it was cancelled by airlines so I would like to request for refund...
Aug 20, 2021 by TSERING GOMBU
SpiceJet airlines - Refund for Ticket Closed
We had booked a flight but they have not allowed my wife for onboarding since RTPCR was required. that was fine but few things i want to highlight. *) Whenever we take flight and RTPCR required, then we always gets multiple calls from Airlin...
Jul 12, 2021 by Shivom Tripathi
SpiceJet airlines - No Refund for SpiceJet Flight cancelled due to covid19 pandemic PNR Open
Our Flights were canceled due to covid-** Pandemic (PNR-QBY*GZ). We requested SpiceJet for a refund and they said 'If a customer is unable to use the available credit shell amount till **st March **** then as per govt. guidelines the refund of ...
Jun 22, 2021 by Karthik VV
SpiceJet airlines - Shifted passanger to other Airlines flight and charged additional for Infant Open
Cancelled flight * hour before depart due to low passanher load. Shifted time also by * hr. Ask passanger to shift to other go air flight and fare was adjusted as per them. Once reached go air desk they told to pay additional for infant which ...
Jun 12, 2021 by Amritesh sinha
SpiceJet airlines - Regarding voucher of spice jet Closed
I have booked a ticket for my parents in December having PNR : SGBT*K . Due to the medical conditions of my mother they were not able to board the flight and I submitted the medical proofs as well . As a kind gesture , Spicejet team gave me a...
Jun 06, 2021 by Anuradha
SpiceJet airlines - Cancelled Air ticket fare not refunded Open
My family and I booked Spicejet air ticket for travelling to Delhi and back via Pune and Trivandrum. Unfortunately, that flights were cancelled due to covid-** pandemic situation. Even, credit shell were not allowed, hence, I would appreciate ...
Feb 15, 2021 by xavier lindez fernandez
SpiceJet airlines - Cancelled Air ticket fare not refunded Closed
My family and I booked the spice jet air ticket to travel from Trivandrum to Pune and to Delhi and back, unfortunately due to covid-** pandemic situation, the flight was cancelled, later I was asked to utilize the SHELL CREDIT facility, that f...
Feb 15, 2021 by Aneesh kumar L
SpiceJet airlines - FLIGHT CANCELLED NO REFUND FOR 2 MONTHS Closed
I had made a booking with spicejet with PNR SH*I*H but the flight was cancelled and * months have passed but the refund of the same has not been received....
Jan 02, 2021 by Akash Ganeriwal
SpiceJet airlines - Extra charge for under luggage Open
I don't understand this single bag for single passanger policy when there is already a limit of ** Kg on luggage. How is this related to covid? My luggage is *KG underweight but still for having this in * separate bags I being charged an extr...
Dec 26, 2020 by Harshavardhan Reddy
SpiceJet airlines - Cancelled Flight Refund not received Closed
During lockdown I have booked SpiceJet flight no SG-**** from Mumbai to Jabalpur. There flights were not operational but they confirm that on journey date it will start. but it got cancelled, SpiceJet customer care people assured that it will ...
Dec 18, 2020 by MOHINI CHOUDHARY
SpiceJet airlines - Compensation for a delayed flight Open
My flight was scheduled for **th December **:** for Pune to Bangalore. Right now it has been rescheduled for *:**pm which is a delay of * hrs. I was supposed to be in Bangalore by afternoon. They have processed the refund for the ticket but I w...
Dec 18, 2020 by Ashna Mittal
SpiceJet airlines - Spicejet not refunding ticket amount Closed
I had booked tickets of my senior citizen parents for travel from **th mar-*rd april and because of lockdown they could not travel and this booking was done via cleartrip and amex. So as per latest directive by SC, they should refund the full a...
Dec 04, 2020 by Prasoon Kumar Agrawal
SpiceJet airlines - Non Refund of cancelled flight tickets Open
Cancellation of SpiceJet tickets for MR. BHATIA PNR No : DI*BHR due to lockdown My flight was during the lockdown period (**th April **** to *rd May ****). The flights were cancelled due to sudden lock down. Despite series of correspond...
Nov 27, 2020 by SANGEETA BHATIA
SpiceJet airlines - They not allowed me to board Open
My ticket pnr:NJ**UR ,I reached the airport * hours earlier because of long queue I am unable to get the boarding pass **min before departure. so where is my mistake should I reached to the airport *day earlier or what, please help us to get my...
Oct 21, 2020 by Md Najim Alam
SpiceJet airlines - Refund for Cancelled flights done by SpiceJet Open
I have made a flight booking for April* **** and April * **** on date Feb **** from makemytrip for SpiceJet airlines. Later due to pandemic all flights from March **th till *rd May have been cancelled. SpiceJet airlines have credited this amoun...
Sep 17, 2020 by Aditya Polisetti
SpiceJet airlines - Refund of cancelled tickets Open
I Atulya Kumar Bhoi, was working in the office of the India Post (Central), Government of India, Ministry of Communications & IT, Bargarh(Odisha) I have purchased Air ticket LTC** from Spicejet for availing LTC from Delhi to Srinagar vid...
Jul 15, 2020 by Atulya Kumar Bhoi
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