Shoppers Stop
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Complaints
Shoppers Stop - REFUND NOT RECIEVED Closed
SHOPPERS STOP , WRIST WATCH ARAMANI EXCHANGE...
Nov 22, 2025 by NISHA PRINCY AGARWAL
Shoppers Stop - E commerce complaint shoppers stop Open
I ordered a hush puppies slippers from Shoppers stop online portal through a gift card. And while returning the order I had already informed the customer care that I dont have the gift card anymore, so refund the amount in wallet. However they ...
Nov 14, 2025 by Pallavi Tiwary
Shoppers Stop - Refund not given by shoppers stop Open
I have requested for refund from last * months from shoppers stop company but they are not returning my money back and always ask for bank details which I have provided at least * times by Link which is was provided by shoppers stop official em...
Aug 29, 2025 by Surendrasinh Vaghela
Shoppers Stop - Refund not processed Order Open
Hi all…I am really pissed off with Shopper Stop customer support. I ordered a kid’s jacket on **rd Feb’**** (Order #*********) from there and returned it the very next day. I received confirmation email Shopper stop that the product has...
Mar 30, 2025 by Rajinder Kaur
Shoppers Stop - Refund not received Closed
Hi I have returned my product of order id *********, which was picked up from my home ,but status is noy updated and no refund is issued ,mailed multiple times to team but they are not responding or doing any activity,very poor service from...
Feb 19, 2025 by Rohit Aggarwal
Shoppers Stop - Fraud donewrong product delivered Closed
I returned Adidas shoes worth *k as I didn't like the quality, however, they didn't refund my money for almost a year. Now they have sent back some other pathetic shoes saying I returned these other shoes and it didn't qualify quality check. Wh...
Sep 15, 2024 by Chandan Narang
Shoppers Stop - Package not delivered Closed
I have ordered a Tissot watch worth rs *****, at that time it was showing that the watch will be delivered in *-* working days but still my watch is not delivered and when I checked with the courier service using tracking number they said that ...
Jul 10, 2024 by Pranjal Gupta
Shoppers Stop - Not exchanging the product or refunding my amount even after 25 days Closed
I received the ordered item on ** June ****. Later I returned * kurtas out of * because of size on **th June ****. Courier agency picked the item on **th June. But till date I.e. * july ****. , I did not got my exchanged item or any type of ref...
Jul 09, 2024 by Itishree Gupta
Shoppers Stop - Package not delivered Open
my order * items not delivered but showed delivered in App i called customer care sent many mails they said may be technical glitch but no one is caring not taking any actions since ** days gone by...
Jul 02, 2024 by DEEPA BISHT
Shoppers Stop - Refund not provided Closed
Two Products was ordered by me, one of which was returned and the status of other product never got updated, it was not even showing as confirmed, its been almost a month but shopper's stop has not provided a refund. Raised the complaint throu...
Mar 23, 2024 by Pawni Tandon
Shoppers Stop - Refund not received Closed
My issue has been pending since * months. I had returned my orders- all in good condition, but haven't received refund yet...
Mar 16, 2024 by Manasi Ghadage
Shoppers Stop - WRONG PRODUCT RECEIVED Open
Hello, Order # ********* Product ordered - Solid Polyester Viscose Mens Festive Wear Pyjama, Size - L Product received - Solid Cotton Linen Mens Pyjama, Size - L Contacted customer care over phone - * times. Contacted through email - * ...
Feb 16, 2024 by JAYARAJ
Shoppers Stop - Order not delivered yet Closed
Ordered since many days and not even shipped yet. Calling toll free no but no one picked it up. Mail customer care but never got reply from them. Waste of money. Disappointed. Poor services....
Feb 14, 2024 by Hasbun Qureshi
Shoppers Stop - Refund not received Closed
Return was picked up on **th Jan and confirmation that it was received on **th Jan. On calling no one answers and mails only automated replies received of tickets being raised. Their website and automated response is that refund is usually rece...
Feb 01, 2024 by swaroop sahoo
Shoppers Stop - Pack not delivered refund not processed Open
Shopper’s Stop online platform. Placed an order on *th October ****, the order was not delivered hence I requested for a cancellation and refund. Called multiple times, written over mail reached out to grievance redressal cell but all are a...
Jan 10, 2024 by Srijita Saha
Shoppers Stop - No refund Open
This is regarding a fossil watch worth **** rupees that I ordered on *th august **** from shoppers stop app and received a wrong/different fossil watch. I made a return and refund request, my product was picked up but no refund was made. I am...
Aug 11, 2023 by Shayna Jagtap
Shoppers Stop - Not giving a refund after return Closed
I ordered a pair of shoes from shoppers top but I wanted to return them. so I place a return request and the next day the delivery agent picks up the product and after ** they email me saying they received a coke bottle in the box. order id- *...
Jul 16, 2023 by Harddik Gupta
Shoppers Stop - Refund delay Open
My order ID is ********* which got delivered to me on **th Feb'**. I immediately noticed that the product was damaged and thankfully I was making an unboxing video..so all the evidences were intact and beyond doubt..I returned rhe order to shop...
Mar 01, 2023 by Gaurav Chavan
Order no: *********. The reverse pickup was successfully done last week on *th May ****, the amount should have been transferred by now. The product * sets of curtains -are in as-in condition since it wasn't even opened and is in the same pa...
Jun 03, 2022 by Neelambari W
Shoppers Stop - REFUND NOT PROCESSED Open
**th Nov **** I ordered sports shoe on shoppers stop online website which got delivered on **nd Nov **** and same day I placed the order return request and order got picked up on **rd Nov ****. the DELHIVERY Company person came, matches the ord...
Dec 31, 2021 by PANKAJ RUPLANI
Shoppers Stop - No refund after returning item Open
I bought a "Sweater" from https://www.shoppersstop.com on ** Nov. **** worth ₹*** and it was delivered to me on ** Nov. **** in Churu, Rajasthan. Owing to size issues, (as what I ordered was last size in the stock) I initiated a return on ...
Dec 29, 2021 by Megha
Shoppers Stop - Order not confirmed Closed
My money got deducted and I want a refund of it. The order wasn't placed but the website deducted the money. ...
Nov 05, 2020 by Poonam Das
Shoppers Stop - Unbilled Transaction Closed
On * Aug ** at **.** am i ordered two curtains through shoppers stop. The transaction went through and money got deducted from my Paytm account however the order didnt get confirm. I was expecting that the amount will be refunded with *-* days ...
Sep 03, 2020 by Pradeep Soni
Shoppers Stop - Money not refunded Closed
I have ordered a watch from this store on may ** -****, then as the delivery getting delayed(haven't received for ** days ), so we have cancelled order, and asked for refund, but they haven't refunded any money yet and the customer care number ...
Jul 14, 2020 by singamaneni sai pranathi
Shoppers Stop - Money deducted from bank account but no order confirmed Closed
Today i was placing a order through debit card my band is debited with *** rupees but order didnt confirmed.my money is not credited back even after talking to customer care no. ...
Oct 22, 2019 by Megha saini
Shoppers Stop - Refund of Rsnot getting though reverse pick up done before 2 months Open
Order no *********, reverse pick up was done in august , still I haven't get any refund from their site. I have talked with them so many times and also shared my bank statement. Till date no refund has been made from their site.i am also sharin...
Oct 13, 2019 by Poonam saha
Shoppers Stop - Not received refund for more than 1.5 months Open
I had bought a pair of shoes from shoppers stop online on * July. Received the product on ** July after repeated follow up. Initiated replacement request the same day as the size was incorrect. The product was picked up on **th July. The call ...
Sep 07, 2019 by Pramila VK
I have ordered * qty leggings from shoppers stop online and received the package and paid cash on delivery.On opening the package I found only piece instead of * and immedietly called the helpline of shoppers stop and informed.They used the ty...
Jun 23, 2019 by Pankaj Moorjani/Bhavya Moorjani
Order ID: ********* Order Date: Sunday, May **, **** Name: Shruthi Pendyala I ordered * glass jars, * of which came broken. I called customer care and sent them an email with * pictures and * videos of me opening the broken jars. - Nu...
May 30, 2019 by Shruthi Pendyala
Shoppers Stop - No Refund Open
Please do not shop on shoppers stop. I did it was a mistake of my life as I placed my order and it was successful but after a few hours, I got a mailed of canceled order from shoppers stop. Now it's been ** days but still, I didn't get any mone...
Feb 19, 2019 by Shubham Yerawar
Shoppers Stop - Expired beauty product received Open
I've received a *-year expired product from shopper stop online. I trusted this brand so much that I didn't check the expiry date first and used the product. After using it once I faced some severe infection on my skin. I have to go through som...
Feb 16, 2019 by Shivani kanojiya
Shoppers Stop - Empty perfume bottle delivered Open
I placed an order of Nike fission women perfume on ** th January **** through shoppers stop app(online)...here the issue is i received empty bottle of perfume that was delivered by Shoppers stop Malad. Since than i tried many times to reach cus...
Feb 03, 2019 by Ajay Kumar Dixit
Shoppers Stop - Product not being picked up for return Open
I was delivered a gown on approximately **nd of November. It did not fit me and I needed to return it. The dress has been delivered to me but the status of the order on the website and app of shoppersstop still shows "delivery pending". They ar...
Dec 20, 2018 by Shristy Prakash
Are you Shoppers Stop?
Are you Lawyer?
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