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Shopify (6/13)

13 Total Complaints
6 Total Resolved
46.15% Consumer Satisfaction

If you are searching for Shopify Review on internet then you have reached the right place. You can read the full Shopify Reviews here. Get answer to questions like if Shopify is real or fake? Shopify is legit or scam? if Shopify is safe? All Shopify reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Shopify so that it help others to make wise decisions. The Consumer satisfaction score of Shopify is 46.15% because out of 13 consumer complaints, only 6 are resolved.

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How to resolve Shopify complaints online

If you want to complain about a problem that relates to Shopify, you have reached the right place.

File a Complaint now and let our experts help you in taking legal action and getting resolution :


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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Shopify?

If you are not satisfied with Shopify, file a complaint now:

1. Go to "File a Complaint" form

2. Choose Shopify and write your complaint in detail

3. Enter your personal information to create an account

4. Get refund / replacement / damages from Shopify


But before filing a complaint, you should

a. Contact the customer support of Shopify first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

Connect with Shopify

Find the contact details of Shopify to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.

How will Voxya help you?

We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.

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Let your voice be heard. Start social campaign against Shopify to get their attention on your complaint

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Use Voxya to connect to the right person in Shopify to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.

Legal Network

Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.

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Shopify - Item not delivered Open

U perched covertly I phone mobile cover on *th September ****, payment has been done in advance Till date I didn’t received the item , I tried to communicate through phone , however the phone number is not working then I communicated thr...

Sep 28, 2025 by Joy Saha

Shopify - Yours company Worng protuct file delivery Closed

I am akash I will purchased checked shirts u company dileveryed t_shirts u get your product refund my amount. If you don't return the money I will complain tha consumer **** ok refundy amount my address: akash Illuppur taluka ennai post ...

Jun 06, 2024 by Akash

Shopify - I feel cheated Closed

I purchased a ** INR/month plan from Shopify (Starter Plan) after a * day trial period. During the trial period I worked on a theme called 'Dawn' on their platform to upload my products and tinker with the layout etc. All through this period I ...

Feb 09, 2024 by Harshada Marne

Shopify - Wrong product received Open

RECEIVED WRONG MY ORDER WAS OF PORTABLE SMART PROJECTOR AND RECEIVED HAIR SERUM...

Feb 09, 2024 by Sanjay K Khiani

Shopify - Wrong product received and no way to return it Open

I ordered FashionRoar™ adjustable fit Cargo Pants on this website (https://fashionrooar.myshopify.com/) and I was delivered a wrong and defective product instead of what I ordered. I tried contacting them for a return but they have provided a...

Sep 28, 2023 by Khushi Goel

Shopify - Shopify promoting scammers Open

I purchased two dresses on website : https://fashionfonaz.myshopify.com/ I made the payment online since COD was unavailable through Pay U India payment aggregator . It said that my payment amounting to Rs *** has been transferred to a guy ...

Aug 26, 2023 by Aniket Paradkar

Shopify - Package not delivered Open

I recently saw some fancy ad on Youtube by MyShopify, selling some traditional kurta-type shirts at a cheap rate. I thought let's buy a couple of them. I bought * of them, paid them money online(because there was no COD) & got this confirmat...

Mar 22, 2023 by Victoria

Shopify - Fraud Website SHOPIFY Closed

I am writing to file a fraud report against a website - www.paramhomedecor*.myshopify.com. When I was browsing on Instagram a advertisement shown while I was scrolling through my stories. Its about the above website that is offering Home Dec...

May 22, 2022 by Ayushi Agrawal

Shopify - Package not delivered Closed

I have ordered a product on electroqastore merchant on Shopify Platform on Feb **th. Its been ** days since the product is undelivered....

Mar 27, 2022 by Praneeth Reddy K

Shopify - Bodypowerindia com Fraud sub website under Shopify domain Closed

I have placed Order from bodypowerindia.com sub website managed by Shopify.com but this website is fake and cheating customers as i have ordered a Product (BCAA) and now they haven't delivered to me, when i complained on Shopify portal they hav...

Apr 26, 2021 by Shyam

Shopify - Product not delivered by shopify com Open

I have ordered a chair from fusionvillas.shopify.com from facebook ad campaign but they have not delivered any package to me and are not responding to email. They are fraud collecting customer's hard earned money by promoting their website...

Mar 31, 2021 by Kartik Goyal

Shopify - Easy gaming chair not delivered yet Closed

I ordered for an Easy gaming chair on ** February **** still no phone or order has been received so far ...

Mar 07, 2021 by Manoj Gurung

Shopify - My order not delivered after online payment Open

I saw an advertise on Instagram about women's tops at exciting prices and click the link. The online e-commerce portal was ms Apni Dukaan by Shopify and their policy was to make the online payment first and visit the website for knowing the sta...

Jun 30, 2019 by Ashi Halaani

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How to file a complaint against Shopify?

  • Go to "File a Complaint" page
  • Choose Shopify and write your complaint in detail
  • Enter your personal information to create an account
  • Get refund / replacement / damages from Shopify

Questions about Shopify

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Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

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Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

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