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Shein.com (3/7)

7 Total Complaints
3 Total Resolved
42.86% Consumer Satisfaction

If you are searching for Shein.com Review on internet then you have reached the right place. You can read the full Shein.com Reviews here. Get answer to questions like if Shein.com is real or fake? Shein.com is legit or scam? if Shein.com is safe? All Shein.com reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Shein.com so that it help others to make wise decisions. The Consumer satisfaction score of Shein.com is 42.86% because out of 7 consumer complaints, only 3 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Shein.com?

If you are not satisfied with Shein.com, file a complaint now:

1. Go to "File a Complaint" form

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4. Get refund / replacement / damages from Shein.com


But before filing a complaint, you should

a. Contact the customer support of Shein.com first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Shein.com - Money got stuck in shein wallet after ban in india Closed

I was having an amount of ***rs. In shein wallet before it was banned, and now after it is ban i can't even login in app, how do i recover my money?...

Oct 09, 2020 by Ishant Jasoria

Shein.com - Shein customer care number Open

Online shopping customer service Available to help you with **/* help line ...

Aug 28, 2020 by Jony Jen

Shein.com - Money got stuck at shein wallet Closed

I have returned two products inr around rs **** together... I received the refund in my wallet... And all of sudden shein got banned in India .. I m a student and my money got stucked in shein... I want it to get refunded in my original account...

Jul 23, 2020 by Ramu Sunar

Shein.com - Package not delivered Open

I ordered two item on ** June, **** from Shein.com which was a prepaid transaction. They are neither updating the tracking details nor replying to the communication channel i.e. call, mails etc. I need to cancel the items and want my refund. ...

Jul 10, 2020 by Anshuman

Shein.com - Refund for returned item Closed

First i received my item late from the assured time now when i have returned the item they are starting that they have received the incorrect item. When the delivery came to receive the item he has personally check all the three item and it was...

Nov 25, 2019 by Sneha kumari

Shein.com - Refund Open

I purchased clothes from shein worth **thousand. Due to some reason to there end they cancelled my order and they said they will refund my money. I am keep on asking them regarding my refund they told that they have refunded. I have given them ...

Aug 03, 2019 by Surbhi

Shein.com - Wrong Product delivery need to return(Xenon Smart Ring) Open

i have book the product buy the online protal of shein via facebook popup & i have got a message that the product has been book (without registering/ signing in) to the Website. has on yesterday(**-*-****) I got a message that "Your cnietail Pa...

Jun 29, 2018 by Naveen S

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