1. Home
2. Companies
3. Savana by Urbanic

Savana by Urbanic ^(65/89)

Savana by Urbanic - Complaint Against Savana for Wrongful Retention of Refund Amount ^Open

Complaint Against Savana for Wrongful Retention of Refund Amount I am filing this complaint against Savana regarding a refund amount of ₹**,*** that has been credited to a Savana Wallet instead of being refunded to my original payment meth...

Jun 01, 2026 by Ritika Sachan

Savana by Urbanic - No refund ^Open

They say the refund has been initiated and I have not received any money the account details were clear and correcf...

May 31, 2026 by Saijal Singh

Savana by Urbanic - Refund stuck in wallet money ^Open

So I ordered rupee **** worth from savana but it got credited to my savana wallet instead of original payment method. As a student I am not able to access the money and cause me a wrong financial decision to make. I need the money instead of ...

May 26, 2026 by Vedika Ingavale

Savana by Urbanic - Return parcel couldn t come for pick up on time and Customer service couldn t take actions regarding ^Open

Return parcel couldn't come for pick up on time and Customer service couldn't take actions regarding this it continuously refuses to pick up and after * attempts failed it says that return is not possible ...

May 17, 2026 by Yukta Anand

Savana by Urbanic - Return got canceled not got the product back ^Closed

On *th may I returned three products to delivery agent but after a day I only got refund of two products. After research I saw that one's return got canceled. But it's been past * week and still, I didn't get my product back nor any refund. ...

May 14, 2026 by Tisha Kumari

Savana by Urbanic - Package delivering scam by shadowfax and savana ^Closed

I ordered something from savana, and it should have been delivered long time ago. However message keeps popping up saying customer not contactable. Its been happening for days, and not just savana is responsible for this negligence so is shadow...

May 13, 2026 by Anne Keziah

Savana by Urbanic - Refund not credited ^Closed

The refund for my recent transaction has not yet been reflected in my account. The refund was processed and the app shows that the amount will be reflected in my account by *th May, **** and it is already **th May, **** and still I am unable t...

May 10, 2026 by Nandani

Savana by Urbanic - Not recieved my refund ^Closed

Ordered my stuffs and immediately in the same day cancelled it normally I get refund on same day but not got yet ...

May 09, 2026 by Tanisha

Savana by Urbanic - Package not delivered or delay in delivery ^Closed

Hi this is Mehak Yadav, I placed an order on the savana app on ** April ****. It has been over ** thirteen days and I still haven't gotten any delivery for the product that I have ordered. They made two attempts to deliver my order and still I...

Apr 27, 2026 by Mehak Yadav

Savana by Urbanic - Package not delivered ^Closed

My full package not delivered to me and I paying the full amount of the package ...

Apr 19, 2026 by Amit Kumar

Savana by Urbanic - Products didn t not delivered ^Closed

I ordered from Savana by Urbanic app for * products at a time. But only received one product from them. Received that one product there is the invoice of that * products. How it is possible. And also there in the savana app was showing that * p...

Apr 18, 2026 by Shamsiya Jasmin k

Savana by Urbanic - Refund not yet received ^Open

I ordered an item of clothing worth ₹*** on savana and as it didn't fit me i returned it. The delivery driver came immediately the next day to pick up my returned clothing and then on the app after a few days it said that the refund was proce...

Apr 18, 2026 by Kalpana Gawande

Savana by Urbanic - Refund not received ^Closed

I had returned an item in savana due to fitting issues. It says "Refund has been issued; it will reflect in the following account by Sat, ** March" And I haven't received my money and it is not credited in my account and I didn't get any mess...

Apr 17, 2026 by Dhanuvisha G

Savana by Urbanic - Delayed order ^Closed

My delivery has been delayed and no one's holding their accountability....the delivery guy calls and doesn't speak a single word and when I track my order by savana it days delivery attempt failed like what am I supposed to do now.... I've paid...

Mar 19, 2026 by Aditi verma

Savana by Urbanic - Need my refund back to my account ^Open

I cncle my order which I placed on *march they send my refund to app not my account by mistake I delet app savanna I download it again now i cnt see money on wallet now they dnt give my money to wallet or in my bank account they saying this not...

Mar 14, 2026 by Preet Kaur

Savana by Urbanic - Item is missing ^Open

This is happening second time with me … being a regular and loyal customer .. first a bag was missing in my order and they didn’t bother .. said everything was packed and delivered and didn’t believe me .. i thought okay … now this time...

Jan 17, 2026 by Urmila Bisht

Savana by Urbanic - Return ^Closed

Return issue, i have processed a return request of A black co-ord set which i have received on *th of January **** and had placed the return request on *th of January **** but not agent came nor they tried to contact me till **th of January *...

Jan 14, 2026 by Akhtar Hussain

Savana by Urbanic - Refund not received ^Open

My refund is not recieved I check my bank account and still got no response ...

Jan 07, 2026 by FAIZA

Savana by Urbanic - Return not getting accepted ^Closed

Some of Savana’s products do not come with seal originally and while returning they do not accept stating that seal is required. When it did not came in only how can I provide the seal while returning. They do not accept anything even when im...

Dec 29, 2025 by Nayni Jain

Savana by Urbanic - Delay in pikup ^Open

I placed a return request on *th December; no return pickup has been initiated. The status repeatedly shows “pickup cancelled” multiple times, even though no pickup agent has visited and no one has contacted me over a call. Despite raisi...

Dec 23, 2025 by TANUPARNA BARMAN

Savana by Urbanic - Refund credited to Savana wallet instead of paid source ^Open

I had requested a refund from Savana, but instead of crediting the amount back to my original payment method, they added it to my Savana Wallet. The wallet does not allow any option to withdraw or transfer the money to a bank account. I have...

Dec 22, 2025 by Rajkumar Namdev

Savana by Urbanic - Packed not delivered ^Closed

My order which i order on **th November ****, has not delivered. E****************JH tracking number ...

Dec 19, 2025 by Pura yassung

Savana by Urbanic - Pickup delayed and then cancelled my return ^Closed

the delivery contacted me yesterday at *:** pm when I was outside and I was busy and that was the only time he contacted me. not today or anytime before yesterday but they kept messaging me on whatsapp but I didn’t see them assuming they were...

Dec 13, 2025 by Ayushi kumari

Savana by Urbanic - Refund not credited ^Closed

I returned the dress but the refund is yet not processed ...

Dec 08, 2025 by Sneha Thakur

Savana by Urbanic - Deficiency of service ^Closed

I applied for return on a top on *nd dec ,as I was unavailable on *rd dec I rescheduled it *th but no action was taken,the same happened on *th i talked to the agent on *th, *th and *th they just said they're trying their best in ** hours but n...

Dec 07, 2025 by Hasini reddy

Savana by Urbanic - Refund directed to app wallet instead of bank account ^Closed

I had requested a refund from Savana, but instead of crediting the amount back to my original payment method, they added it to my Savana Wallet. The wallet does not allow any option to withdraw or transfer the money to a bank account. I have...

Nov 28, 2025 by Tanishka Singh

Savana by Urbanic - Package not pick up ^Closed

Agent will not pickup my order which I have to return ..order are from savana ..my order ID is ***************...

Nov 08, 2025 by shreya jain

Savana by Urbanic - Return not being picked up ^Closed

I had ordered * items from savana and they were delivered correctly to my address by the delivery partner (xpressbees) but upon trial the items did not fit me well so i had to return them, my return was approved and the pickup was scheduled for...

Nov 04, 2025 by Brinda Gajjar

Savana by Urbanic - Got Different product ^Closed

I have order asymmetric jacket from savana on ** oct yesterday i got my parcel when I open my parcel I got completely different product which I order ..i try to file a complain with all tags but they rejected my review request....

Nov 03, 2025 by Nilofar

Savana by Urbanic - Refund Not Provided and Account Data Lost After Login Urgent Resolution Required ^Closed

I am writing to file a formal complaint regarding an unresolved refund issue with the Savannah app that has been pending since July ****. My order was cancelled due to a timeout, yet the payment was successfully deducted from my bank account. ...

Oct 30, 2025 by Ankita Bardhan

Savana by Urbanic - Return packages delay ^Closed

i bought a zipper hoddie and the quality was not as shown in reviews and when i kept the the return order they are just lagging by sending the same number repeatedly and then saying to again and again send the return request the delivery agent...

Oct 29, 2025 by anusha

Savana by Urbanic - Savana s poor service delivery man demands payment for refused parcel ^Closed

If there are no mandatory fees then why did the Savana delivery man take ***₹ for refusing the parcel?...

Oct 17, 2025 by Parjapti Maity

Savana by Urbanic - Refund not received ^Closed

I returned a dress of worth rs *** on **th sept **** . On the app they are showing refund processed on **th sept at *:** pm and it will be reflected in your account by ** th sept. Today is **st sept still I haven't received any refund. They are...

Sep 21, 2025 by Kumari Pallavi

Savana by Urbanic - Parcel not delivered ^Closed

This is not the first time this has happened to me. The first time this happened.y oder was supposed to arrive on *th because I needed the outfit for an event. On *th my money was refunded and an apology note came. Since I still needed the outf...

Sep 14, 2025 by Saranya Majumder

Savana by Urbanic - I placed an order from Savana and it was delivered but the app is not showing that the order was del ^Closed

I placed an order from Savana by Urbanic for items worth ₹****. The order was delivered to me, but the app is not showing that the order has been delivered. Because of this, I am unable to cancel the order or request a return or refund. Addit...

Sep 08, 2025 by g sai akshitha

Savana by Urbanic - Refund not received ^Open

Refund not received for cancelled order – Savana Complaint Details: I placed an order with Savana (Order ID: S*********************). The order was cancelled, and Savana confirmed via whatsapp that a refund of ₹**** was initiated on Sep...

Sep 05, 2025 by Anushka Mishra

Savana by Urbanic - I don t get my refund ^Closed

I ordered a black beg form savana which totally rs is *** but due to some reason I cancel order which I had already prepaid even though I still didn't get my refund Account holder ; urmila subba **********...

Sep 04, 2025 by Urmila subba

Savana by Urbanic - Refund not received ^Closed

i have ordered a jeans and it not fit me well. i returned but i still cant received my refund its * days passed ...

Sep 02, 2025 by harshita

Savana by Urbanic - Refund doesn t received ^Closed

Sravana sent me a msg that it has initiated my refund but I didn't received...

Aug 31, 2025 by Tannu

Savana by Urbanic - Package not delivered ^Open

I placed an order for this item on **th August, ****. prepaid via Google pay and there have been no updates from savana. it's **th August today, way longer the standard delivery time as promised by them on the purchase window. this is utterly u...

Aug 30, 2025 by Chahak Nahar

Savana by Urbanic - Refund has not been credited yet ^Open

I haven't received the refund yet its been more than * days . The customer support has no person to talk to jut the bot no contact number nothing. I cancelled the product after paying online and they said the amount will be credited back to the...

Aug 29, 2025 by Akanksha Kumar

Savana by Urbanic - Savana Delayed ordered issues ^Closed

I ordered from Savana on **th August for my trip on *st September and they haven’t updated the status since ** days and it is stuck at “ready to send to dispatch centre.” I had no idea this would happen and I’m stuck and I have no backu...

Aug 28, 2025 by Prerna Madaan

Savana by Urbanic - Refund not received for cancelled order Savana ^Closed

Refund not received for cancelled order – Savana Complaint Details: I placed an order with Savana (Order ID: S*********************). The order was cancelled, and Savana confirmed via email that a refund of ₹**** was initiated on **th A...

Aug 26, 2025 by Saumya jaiswal

Savana by Urbanic - Refund is not reflected in my account ^Open

I ordered * products from Savana and prepaid for my order. Then, I cancelled * of the products due to size issues. However, Savana is showing that the money has been credited to my account, but I haven't received the amount. They don't have a c...

Aug 16, 2025 by Heer Shah

Savana by Urbanic - My refund pending ^Closed

I have cancelled my order but I still haven't received my refund ...

Aug 16, 2025 by Vandana

Savana by Urbanic - Refund is not reflected in my account ^Closed

I ordered * products from Savana and prepaid for my order. Then, I cancelled * of the products due to size issues. However, Savana is showing that the money has been credited to my account, but I haven't received the amount. They don't have a c...

Aug 15, 2025 by Shruti Tripathi

Savana by Urbanic - Didn t refund my money ^Closed

So I have ordered on * Aug (noon) from savana and I try to pay from UPI but it was slow and not processed so I choose wallet options and there i show phone pay option that's why I paid the money to wallet options of amount **** and after I ...

Aug 11, 2025 by Rani Rongpipi

Savana by Urbanic - Refund not received ^Closed

I have ordered a "back A line dress" which costed me ***₹ payed through phonepe Order Id : S*********************. I returned it due to size issue on * August ****. The dress was unused and in its original condition with all original tags an...

Aug 11, 2025 by Ritu Badhani

Savana by Urbanic - Refund has been pending ^Closed

I have not received the refund yet for my last transaction...

Aug 10, 2025 by Ngungam Dulom

Savana by Urbanic - Received wrong item and return is getting rejected again and again ^Open

I ordered a legging of *** inr and shirt of *** inr from Savana and received a small sized pajama of a child and that too of such a bad quality along with a sweater of a child. I posted the return request several times on Savana but it is getti...

Aug 07, 2025 by Gursheen kaur

Savana by Urbanic - Refund not received ^Closed

I ordered from savana and changed my mind and cancelled the same time even I got whatsapp text that refund has been initiated but doesn't reflect into my account yet ...

Aug 04, 2025 by Shouryaa

Savana by Urbanic - Package not delivered ^Closed

I placed an order with Savana on **st July ****, and the initial estimated delivery date was *rd–*th August. However, I received no update after **th July, despite multiple follow-ups and complaints through email and social media. Today, aft...

Aug 03, 2025 by Pragati Vats

Savana by Urbanic - Package delivered without price tag and now they are rejecting return ^Open

so I ordered one dress from them and the dress already came without the price tag the whole tag was in tagged but price tag was not there it was concerning for me but then I said it's okay but now when I want to return the item because it is of...

Jul 28, 2025 by Asfiya

Savana by Urbanic - Package didn t received ^Closed

My ordered hasn't came yet it say it will came on ** july but I still hasn't got it yet I placed my order on ** June **** and today is ** july nor I received any phone call from the delivery agent and when I decided to check on the official web...

Jul 10, 2025 by Sanvi

Savana by Urbanic - Package not delivered delay ^Closed

I recently ordered a kelly crossbody bag and it is not delivered yet. More than **+ days and still not delivered. Didn't expect such disappointing service for the very first time shopping. I complained to the delivery company they said it's the...

Jun 24, 2025 by Reciver sender

Savana by Urbanic - Didn t issue refund ^Closed

I have reached out to customer service many times and they are don't bother,they just keep telling me that they pickup the package and refund me buat now it's ** days, no one came...

Jun 22, 2025 by Disha Patel

Savana by Urbanic - Package not delivered ^Closed

My package was supposed to deliver at **/**/**** and it's **/**/****. When I check up on it it's still in transit. What am I supposed to do now?...

Jun 18, 2025 by Arunima Pati

Savana by Urbanic - Package delayed ^Closed

My package was supposed to be delivered by **\**\**** and its already **\**\**** and it has not been delivered. When I check the app to track it, it says that it's still in transit. ...

Jun 11, 2025 by Emma Dora Lyngdoh

Savana by Urbanic - Order cancel karne ke baad refund nahi mila ^Closed

Maine savana se ek dress order ki thi jo ki maine cancel ki thi lekin mujhe meri payment refund nhi hui puchhne par kaha ki kar diya hai par mujhe refund nhi mila...

Jun 06, 2025 by Antra Kothari

Savana by Urbanic - Package not delivered yet ^Closed

So i placed an order on **th May and it's *nd June already. First time, I got a text that my delivery failed but I Reattempted thinking I'll get my parcel. But I keep getting texts that "My parcel is out for delivery" And still at the end of th...

Jun 02, 2025 by Mim khataun

Savana by Urbanic - Refund not received yet ^Closed

I ordered a dress from savana and I prepaid the money through gpay. After ** days I received a massage from savana that the dress is not available and therefore they will refund the money I have paid but it still I haven't received my refund....

May 28, 2025 by Loth

Savana by Urbanic - Seal Tag missing ^Closed

Order ID - S********************* Product - White lettuce trim dress, At the time of shipment the product was missing white seal tag, but there was label intact, but the customer executive denied the return saying it not there mistake, they...

May 21, 2025 by Preeti Agarwala

Savana by Urbanic - Items missing from package ^Closed

I received a package with items of '** white socks' missing. I was asked by the company to provide detailed photographs of the package. After a week, they tell me they don't belive me and that according to their system everything was sent out p...

May 15, 2025 by Sheen

Savana by Urbanic - My order is not shipped yet today is the delivery date but order is not shipped ^Closed

My oder was placed on ** arp and today **arp i will receive my order but savana has not shipped my order yet!the last msg was ready to send to dispatch center and that was **apr after that no update from savana...

Apr 30, 2025 by Mariyah

Savana by Urbanic - Returned Product Not Refunded ^Open

I had returned my product, it says it'll be credited by tuesday *th april, it's already past that. So i want to know if there's an issue or not. As the amount is still not credited ...

Apr 09, 2025 by Ajmal P K

Savana by Urbanic - Package not delivered ^Closed

I ordered one dress and done with payment for some reason i am out of station they will automatic done with return if order is paid then obviously person wants that order...

Apr 03, 2025 by Anshika

Savana by Urbanic - REFUND PROCESSED BUT NOT RECEIVED ^Closed

they stated that money in my account will reflect by ** march . but it is not credited yet.i am trying to contact them but they are not answering properly....

Mar 18, 2025 by Aditi Sahu

Savana by Urbanic - Return issue ^Closed

I've ordered three t-shirts from savana (order id: S*********************) and unfortunately they didn't fit as per my expectations so I scheduled a return and to my surprise only one t-shirt out of the three was able to return hassle free as t...

Mar 16, 2025 by Muskan sethi

Savana by Urbanic - Refund not received yet though it s showing refund processed and credited by March 2025 ^Closed

Though it shows refund processed and credited by **th March but I haven't received the amount yet in my bank account ....

Mar 13, 2025 by Ritika Panigrahi

Savana by Urbanic - Refund not credited ^Closed

I haven't received any refund yet even though it's shows reflected on * feb . Even the bank isn't responding with RRN number ************ ...

Feb 11, 2025 by Nishtha sharma

Savana by Urbanic - Refund not received ^Open

I ordered two products after receiving them I got some size issues so I decided to return them and get a refund the package has been picked up but refund of **** still not initiated to my account they keep saying that the refund has been proces...

Feb 09, 2025 by Mahima choudhary

Savana by Urbanic - Delivery partners rude behaviour ^Open

Subject: Complaint Regarding Repeated Rude Behavior by Delivery Personnel Dear [Customer Service Manager], I am writing to formally complain about the conduct of one of your delivery personnel. On [**/**/**], I canceled my order [ S******...

Feb 05, 2025 by Anupama saha

Savana by Urbanic - Package not delivered ^Closed

I have ordered * dresses from savana whose estimated delivery date was ** jan but its been days it never reached me..They keep saying they are trying their best to deliver it but i think i have been scammed as neither the courier company is doi...

Jan 26, 2025 by Shuchi

Savana by Urbanic - Refund not received ^Closed

See I've ordered something like prepaid after I've cancel the order due to some issues but the refund has not yet been credited and yet it shows that it has been ...

Jan 19, 2025 by Praharshani Bollapalli

Savana by Urbanic - Not get refund ^Open

"I returned * items from a Savana delivery. I have returned all products, and all the IDs are mentioned. The next day, another delivery boy came to pick up the order again. I received a refund for * items, but for * items, the app is showing th...

Dec 16, 2024 by Shruti kadam

Savana by Urbanic - Not returning the products ^Open

I raised a return request twice and no one comes to pick up the products.I mailed/chat with Savana so many times but instead of picking the products they cancelled my request twice.Need my money back Savana is the worst site...

Dec 11, 2024 by Kanika Sareen

Savana by Urbanic - Complaint for courier delivery boy ^Closed

Courier delivery boy he did not return my money he has taken double money from me but he has not returned it to me yet,it has been 5days,...

Dec 01, 2024 by Aldrina Debbarma

Savana by Urbanic - My return order was picked up but refund not received ^Closed

My order was picked up but refund not received ...

Nov 06, 2024 by Anushka dubey

Savana by Urbanic - Package not dilevered ^Closed

I ordered a jeans from this app and that too was pre paid but haven't received my order,and on e-mailing them the aren't responding back nor they customer care number is reachable.It's infuriating ...

Nov 05, 2024 by Ananya Mishra

Savana by Urbanic - Order not delivered ^Closed

It has been a week since my order was supposed to get delivered, it's still not here. The customer support has been of no help. They are only making empty promises without actual doing anything about the situation. ...

Oct 25, 2024 by Shravani Ghorpade

Savana by Urbanic - Item was cancelled by savana but refund not received ^Closed

Savana had cancelled my order itself but refund is not received and i cant get the customer care no. too...

Oct 07, 2024 by Bhumika Arora

Savana by Urbanic - Didn t recieved refund ^Closed

I placed an order for Rs **** on **th September. It was a prepaid order. I cancelled the order because the delivery date was too long . The app said it will take *-* days for my refund but it has been * days they didn't made the refund ...

Oct 03, 2024 by Yukti shrivas

Savana by Urbanic - Refund not credited ^Open

I had returned * items to Savana on **th September.. The products have reached to them on **th September.Yesterday that is **th September they are telling me that from * articles we have received only * item.When I’m asking them to show me a...

Oct 01, 2024 by Jayani

Savana by Urbanic - Shadowfox pickup partner was not able to send otp i asked savana to change pickup panel and they did ^Closed

I want to return a package from savana by urbanic which cost **** rupees and they assigned a pickup agent from shadowfox delivery, the pickup agent was not able to send me pickup otp. he cancelled the pickup request. It happened * time and it i...

Sep 04, 2024 by Anushka Pandey

Savana by Urbanic - Package not delivered ^Open

A part of my was not delivered. After getting into conversation day after day the support was finally closed from savana and the issue is not resolved...

Aug 31, 2024 by Neha

Savana by Urbanic - Package not delivered ^Open

A part of my order is not delivered. Upon taking matter to customer support, they took * days and finally closed tge ticket....

Aug 30, 2024 by Neha

Savana by Urbanic - Refund not received ^Closed

Not received rs **** savana by Urbanic.. I called on his number but the call was not connecting and when I chatted with him he did not even give me a proper reply and say that your refund is issued but it's not , it has been ** days and my refu...

Aug 24, 2024 by Anshita jain

Savana by Urbanic - The order was cancelled by savana but refund not given ^Closed

I ordered a skirt but * day after that it was cancelled by savana .it was a prepaid order They say refund is initiated on **/*/** but it's not credited I need my money back ...

Aug 19, 2024 by Komal Konde

Savana by Urbanic - Order not delivered ^Closed

My order yet not delivered. I have ordered a knit top from savana by Urbanic. Last date of delivery was on **-**-****...

Aug 19, 2024 by Shahana Sreevalsan

Are you Savana by Urbanic?

Resolve Complaint

Are you Lawyer?

Help Consumers

Recent Real Estate Complaints

How to file a complaint against Savana by Urbanic

Go to "File a Complaint" page
Choose Savana by Urbanic and write your complaint in detail
Enter your personal information to create an account
Get refund / replacement / damages from Savana by Urbanic