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Rustorange
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How to resolve Rustorange complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Rustorange?
If you are not satisfied with Rustorange, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Rustorange and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Rustorange
But before filing a complaint, you should
a. Contact the customer support of Rustorange first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Rustorange - Keeping my 5 509 Closed
I had purchased two products from Rustorange but the product delivered was entirely different in terms of the fabric quality it wasn't worth the price. Same day I raised the return request,and they picked up the stuff immediately. But after t...
May 06, 2026 by pratima sharma
Rustorange - Return option is not available Closed
I have ordered one item from nykka fashion of brand Rustorange. I have tried to return within a week but option for return is not appearing on nykka fashion. The item is not of my size. Hence refund/exchange is required....
Feb 11, 2023 by Karishma Tongaria
Rustorange - Product Return Open
I had ordered rustorange red colour suit on ** Jan, **** and was delivered by ** Jan, **** once i received my order I was highly disappointed and unsatisfy by the qlty of the product, thn i go to return option but the return is not taking place...
Jan 17, 2023 by Kashish
Rustorange - Money not refunded Closed
They are money looters.they dont return money, says you buy worth items of the money from their site. we wait for good items which never happened, asks for money return, then say financial year is over, system does not show any credit amount an...
Jul 03, 2020 by MINNU
Rustorange - Need to return dress but they are not responding on messenger Closed
I bought a lehnga choli but did not like it when I got it.the material was not upto the mark. I am constantly trying to reach out to rustorange thru messenger but no respinse...
Mar 01, 2020 by Bhavna
Rustorange - Refund not received Closed
I have order one dress from rustorange. Deliver product is of not of good quality, return requested from my side. Product is picked after ** days, after constant follow up. Still I have not received refund...
Dec 22, 2019 by Kavita chavan
Rustorange - No updates on product delivery Closed
I placed order on **Th Oct and today standing on **th november I havent recieved a single update on the order placed, whenever I try to contact them via email or chat no body gives any response. And very conveniently they havent provided any co...
Nov 17, 2019 by Charu Chaudhary
Rustorange - Order not confirmed and even dint get refund Open
I ordered * Kurti and * saree from this rust orange site and did an online payment on **th oct ****.The payment got successful and even I got a mail. But after that, I did not receive any information regarding my order confirmation or anything....
Nov 12, 2019 by Niha Peerkhan
Rustorange - Not received order and refund Closed
i have not received an order and after that i wanted to cancel . also canceled but, not get any update for refund. AWB number is **********...
Oct 14, 2019 by PRIYANKA DARJI
Rustorange - Fraudulent transaction Closed
I tried calling the customer care for a confirmation of the order. They said I have to verify my purchase by making a payment of Rs. ** . They sent some msgs to my number for an UPI transaction. It didn't happen. They then asked for my father's...
Oct 13, 2019 by ASMI BHATTACHARJEE
Rustorange - RustOrange Item not Recieved even after Full Payment Closed
I had placed an order for a Kurti Set worth Rs.****/- on **th Aug and today its **th Sept & i have still not recieved my order. To start with the payment was smooth and i even received a confirmation email. But after that there has been no comm...
Sep 19, 2019 by Karen Menezes
Rustorange - Package not received Open
My Complaint Description: I have not received my order. It was a birthday present for some one. Please look into it. Order Id : ROD**** My id: hellyshah***@gmail.com Expected delivery date: ** to ** days Order date: **th August Item ...
Sep 06, 2019 by Helly Shah
Rustorange - Order not received Open
I have not received my order. My ORDER #ROD**** which I ordered on ** August **** expected delivery is within ** days. I am really disappointed with this site. Prepaid order. Now I want to cancel my order and want my money back....
Sep 02, 2019 by KAKOLI DUTT
Rustorange - Prepaid package no shipped Closed
I placed a prepaid order on Rustorange dated Sun, Aug **, **:** pm. They sent me a confirmation email about the payment and order but then that was all. Until today (Tue, Aug **) there was no response from them even after multiple emails on t...
Aug 20, 2019 by Siddhi Rane
Rustorange - Madhumita Samanta Open
I have ordered one dress through rustorange website on *th Aug ****. Amount was Rs. ***.**/-. It was prepaid order. Till date order not delivered and not get any update for my order status. I have mailed several time to customer care but not g...
Aug 16, 2019 by Madhumita Samanta
Rustorange - Payment done but package not delivered Open
Dear team, Kindly help I have ordered product from rust orange on * August **** and made payment by Google pay I have the payment details also . It has been ** days I have not received the product nor I am getting any updates or track the pro...
Aug 13, 2019 by Sreejetha dasan
Rustorange - Refund not initiated Open
I had ordered for Blue Sanganer Hand printed dress with heavy border some days ago from Rustorange website. Since the material was of poor quality I tried to return it on the very same day. After repeated requests, they finally picked up my ret...
Aug 13, 2019 by Sahita Nambiar
Rustorange - Refund not credited in account Open
I have ordered one top worth rupess *** but the fabric is not good so I returned it. I paid it through cash on delivery and for returning it I mentioned my account details while the return request. It was returned through shadowfax courier ser...
Aug 06, 2019 by Jyoti Uikey
Rustorange - Refund not credited in time Closed
In *st july I have returned an item r*******. But after lapse of ** days. My refund has not been credited. I have started to feel that I have made a huge mistake buying product from rustorange. In reply to my email on ** july for refund of mone...
Jul 11, 2019 by Uzma ansari
Rustorange - Refund not received Open
Hi, My complaint is that my product has been received by rustorange but my refund is not received yet..Its been a week. Please solve this.. order number : ******.I have attached proof for the product being picked up. Thanks, SHREYA...
Jul 03, 2019 by H.Shreya Udupa
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