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RELIANCE DIGITAL
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against RELIANCE DIGITAL?
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1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from RELIANCE DIGITAL
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a. Contact the customer support of RELIANCE DIGITAL first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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RELIANCE DIGITAL - Refund not received from reliance digital Open
On ** March **** I Ordered Philips Air Purifier From Reliance Digital App Worth Rs *****, It Was Supposed To Deliver To Me By ** March **** , As It Didn’t Deliverd To Me By *th April **** So I Canceled Order On *th April, I Was Promised That ...
Apr 25, 2022 by Ritanshu Aggarwal
RELIANCE DIGITAL - Not delivered despite promise of next day delivery Open
I ordered a daikin Ac on **th April vide order number RDF******** on Reliance Digital. Promised delivery was next day, however, it is not being delivered till today. I am calling their customer care daily & getting absolutely worst responses, ...
Apr 22, 2022 by Prabhu Saraswat
RELIANCE DIGITAL - Non Delivery of Laptop by Reliance Digital Open
Order no RDF******** DTD **/*/** promised to be delivered by **/*/** is not delivered. Also no response for repeated complaints by talk, mail and chats ....
Mar 16, 2022 by BATCHU Krishna Prasad
RELIANCE DIGITAL - Refund Closed
I ordered a coffee machine and returned the same however, I haven't received a refund it has been over ** days now. ...
Mar 02, 2022 by Bhuvan Kharbanda
RELIANCE DIGITAL - Product not given against payment Closed
I visited a reliance digital store near my home in bikaner rajasthan. I bought ear buds worth approx **** and paid digitally. After successfully completing payment on my side the representative there didn't provided me the product and said paym...
Feb 21, 2022 by Bharat Chandak
RELIANCE DIGITAL - Relinace digital is not giving me my refund Open
I have ordered my iPhone ** from digital ...firstly they didn't deliver the product and after waiting for * to ** days I cancelled the order ...but now they are not giving my refund ...and even after * to * days they are giving me any satisfact...
Feb 18, 2022 by Gaurav Mittal
RELIANCE DIGITAL - Product not delivered Open
I had ordered Samsung Galaxy M** for Rs. **,*** on Reliance Digital on ** Jan, **** & the delivery date was ** Jan, **** but I have not yet received the product as on ** Jan, **** (* pm). As on date, the price of the product is Rs. **,***. Even...
Jan 27, 2022 by Anand Harshad Vora
RELIANCE DIGITAL - Goods order package not delivered Closed
I have purchased Sansui Led tv from reliance digital on * dec. but I have not received delivery yet. arriving date mentioned was * dec. website don't have option to cancel the order. I have paid *****. please help me to get refund of money....
Dec 16, 2021 by Hemanth Kumar
RELIANCE DIGITAL - Cheated or Wrong Product Delivered Open
Dear Respected Sir, I have Purchased Samsung Smart TV Model Code No: UA**T****AKLXL, Serial Number: *AJE*PAR******Y. It is very surprising that no Voice Assistant application like Google Assistant | Alexa is available in the system. ...
Nov 28, 2021 by Vivek Mukherjee
RELIANCE DIGITAL - Cashback not received Closed
I have purchased an ipad from reliance website online. I was eligible for *k cashback back for using hdfc debit card refer the attached image which clearly states that *k should be credited to my debit card. It’s more than *months i made...
Nov 11, 2021 by Nikitha
RELIANCE DIGITAL - Non delivery of product and misbehaviour by Reliance Digital Open
I have placed an order for Boat Smart Watch Storm RTL Active Black at INR ****.**. The order was placed on *th October **** and the delivery was scheduled on *th October **** within * hrs. However, still the order has not been delivered and the...
Oct 14, 2021 by Biman Chandra
RELIANCE DIGITAL - Reliance Sold Sharp tv after Sharp discontinued Not providing repair service Open
I had purchased ** inch uhd smart led tv (Sharp) in June **** for **,***, from Reliance Digital. The tv went out of order after * years of minimal usage. It is out of warranty now. Unfortunately, Sharp in India stopped supporting any services a...
Oct 07, 2021 by Shalini Verma
RELIANCE DIGITAL - Not taking item back for return and not refunding amount Open
Hi Team, I have ordered an Apple AirPods Pro online at Reliance digital website on **th August, **** to gift to one of my relative and received the product on **st August. By this time by relative has bought the item somewhere else and did no...
Aug 27, 2021 by Gouse Basha Shaik
RELIANCE DIGITAL - Delivered damaged product Closed
Delivered damaged product and requested for replacement but the customer service people are not responding properly ,after * days they accepted the return request and name shake they created new order but they are not delivering the product, If...
Aug 18, 2021 by Viswanadha Reddy Kamireddy
RELIANCE DIGITAL - Package not delivered Open
I have ordered a tablet for my sons online classes. Even after * days of delivery time, product not delivered. No proper response after raising the issue multiple times. Unable to even travel, imagining the product would reach. My son was not a...
Aug 13, 2021 by Vijayanand
RELIANCE DIGITAL - Filter change indicator notification for new water purifier Closed
Purchased new branded water purifier from Reliance digital and within month of purchase it started showing problem. First the tab had leakage which was resolved by technician using some jugad. Then after *-* days the filter change indicator sta...
Aug 10, 2021 by Ashish
RELIANCE DIGITAL - Defective product delivered Closed
We ordered a had ordered a Morphy Richards **l Besta Black OTG from your online store. I received the product today and upon opening found that a defective/broken product has been delivered to me. The door of the oven is separated from the oven...
Aug 03, 2021 by R Srividya
RELIANCE DIGITAL - Refund not given Closed
I had cancelled an order and the refund is not processed . The time they told me to wait has already passed and still they are telling to wait. I need my money urgently please give it back...
Jul 24, 2021 by Jagannathan pk
RELIANCE DIGITAL - Purchase not converted to EMI Open
I purchased a product worth ₹**,*** from Reliance Digital online portal on May *st ****. I chose "* months No Cost Credit Card EMI" option while placing the order. However, my transaction was not converted to EMI. The whole amount was bil...
Jul 19, 2021 by Manohar Rajgopal
RELIANCE DIGITAL - Defective Split AC Open
It is very unfortunate and disgusting to state that the services of such a giant group “Reliance” is very unreliable. We have purchased an Air Conditioner from Reliance Digital Store ( Windsor Square no ***,Ground & First Floor, Kolar ...
Jul 18, 2021 by Rohit singh Bhadoriya
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RELIANCE RETAIL LIMITED
3rd floor, Court House,
Lokmanya Tilak Marg,
Dhobi Talao, Mumbai 400002
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