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RELIANCE DIGITAL
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How to resolve RELIANCE DIGITAL complaints online
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against RELIANCE DIGITAL?
If you are not satisfied with RELIANCE DIGITAL, file a complaint now:
1. Go to "File a Complaint" form
2. Choose RELIANCE DIGITAL and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from RELIANCE DIGITAL
But before filing a complaint, you should
a. Contact the customer support of RELIANCE DIGITAL first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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RELIANCE DIGITAL - Damaged product replacement not received Open
My name is Abhishek Tyagi. I am compelled to write this final escalation email due to the extremely disappointing, negligent and unacceptable handling of my complaint by Reliance Digital. I placed an online order for two Voltas air condit...
May 27, 2026 by Abhishek Tyagi
RELIANCE DIGITAL - Tv model shown one and billed lower value model Open
I have visited Reliance digital store in nexus forum Mall Hyderabad on ** ** ** and selected tcl **s*k which is only one model available in store and negotiate price to ***** The sales person Nitin intentionally billed lower value model tcl **...
May 24, 2026 by SIVARAO DANDA
Purchased Godrej Refrigerator from Reliance Digital. Appliance stopped working on April **, ****. Complaint lodged immediately (Complaint No: *********). Technician visited on Sunday and identified a faulty Electronic Board. Despite multiple fo...
May 12, 2026 by swathi krishna
RELIANCE DIGITAL - AC Installation not provided even after 7 days Open
I purchased a Carrier *.* Ton * Star Inverter Split AC (Model: CAI**CE*R**F*) from Reliance Digital on **-**-**** for ₹**,***. At the time of purchase, I was assured free installation within **–** hours. However, even after more than * day...
Apr 26, 2026 by Uday Kumar Pantrangam
RELIANCE DIGITAL - Defective Refrigerator and Deficiency in Service Closed
I would like to submit an update regarding my complaint (Docket No. *******) against Reliance Digital. Despite repeated follow-ups and escalation to their CEO Desk, there has been no proper response or resolution from the Opposite Party. It ...
Mar 24, 2026 by Samyak Ajmera
I purchased a mobile phone (OnePlus **R **GB/***GB) from Reliance Digital Store, Omaxe Connaught Place, Beta-II, Greater Noida on ** March ****. As per the invoice, an amount of ₹*,*** was charged under the head “resQ CS **k to **k” (i...
Mar 22, 2026 by Manraj Singh
RELIANCE DIGITAL - Defective ac Open
I am writing to escalate a complaint regarding a Samsung WindFree Air Conditioner purchased from Reliance Digital last year. Despite multiple service visits and numerous tickets raised since installation, the unit has never functioned correctl...
Mar 19, 2026 by Manojkumar Repala
RELIANCE DIGITAL - Complaint raised regarding the samsung washing machine wire damged Open
We purchased samsung washing machine and after it will be almost completing *year in *months and it is under warranty. We raised the complain in the reliance digital that the drum of washing machine is not rotating the next day the samsung tech...
Feb 28, 2026 by Pradip
I ordered an Apple Watch from Reliance Digital on ** Dec ****; it was delivered on ** Dec **** with a tampered seal and damaged inner box. I raised a return on ** Dec ****, which was denied on ** Jan **** despite my unboxing proof. I later sha...
Feb 10, 2026 by Preeti Verma
RELIANCE DIGITAL - Order delivered partially return and refund reqested Closed
Order Id RD**EFBB***EE*F*B*EF-**, RD**EFBC***EF*AF****-**, RD**EFBA*E*EEA**F*E*-** Are the * orders placed for titan smart watch on online reliance digital store. Due to diwali offer was ongoing to additional fastrack earbuds to be delivere...
Dec 20, 2025 by Mandeep Verma
RELIANCE DIGITAL - New ac delivered with no Gas in Compressor Closed
I had purchased an Samsung Air Conditioner on **th October from your Reliance Digital store at Esplanade Mall, Bhubaneswar. It took * days to install the unit at my home. But today after installing the unit it was found that the air conditi...
Oct 31, 2025 by Sanjit Kumar Mohanty
RELIANCE DIGITAL - NOT GETTING REFUND Closed
I ordered a Macbook air m* on ** July and ** July was delivery date but I hadn't got delivery and next day on ** th july it automatically got returned. And after that on same day i file a request to initiate the refund process but till now it's...
Aug 02, 2025 by Shivin Soni
i bought a laptop apple macbook air m* price is ******/- on **/**/**** delivery date showing **/**/**** but till date **/**/**** i'm not received any product or any information about my product. ...
Jul 22, 2025 by Anish Khardia
RELIANCE DIGITAL - Damaged defective product delivered Open
Respected sir/madam I have purchased a canon eos R*** camera worth rupees ***** on **-june-**** and it got delivered on *rd July **** .I unboxed the product carefully and fixed and try to take photos but the lens was not working and I checke...
Jul 04, 2025 by Anupama
RELIANCE DIGITAL - Reliance Jio network issue Open
From Dinesh Vk SreeNivas Valappilthody Katampazhipuram Palakkad ****** Sir , I am using Jio sim . From today afternoon the network is completely down and I can’t make a call or send messages to anyone.. I recharged my sim for o...
Jun 16, 2025 by Dinesh Vk
RELIANCE DIGITAL - Playing around with package delivery Closed
I had ordered a laptop from Reliance digital online on **th May ****, and while purchasing it mentioned the delivery date as to be delivered by **nd May ****, * PM. And on the day of the purchase they had even marked the item as shipped just af...
May 24, 2025 by Sidharth Rout
RELIANCE DIGITAL - Return of product not being accepted Open
### **Consumer Complaint Details** **Product**: Apple MacBook Pro **Order Date**: May *, **** **Delivered On**: May *, **** **Retailer**: RelianceDigital.in **Issue**: Received a company-locked device (not usable by retail customers) ...
May 21, 2025 by Vishwanatha HM
RELIANCE DIGITAL - Amount is debited but order is not comfomed Closed
My amount is debited but order is not confirmed and one ready ** days completed my amount is not refunded ...
Jan 16, 2025 by hasanaiah
RELIANCE DIGITAL - Package cancelled Closed
Order done **/**/**** Order cancelled **/**/**** Still no refund processed....
Oct 25, 2024 by Shashank
RELIANCE DIGITAL - Urgent Assistance Required for Moto Repair Closed
My name is Shashikanth, and I purchased a Moto G** mobile from the Reliance Digital Balanagar branch. My contact number is **********. During the purchase, I opted for insurance against any damages, with the assurance that any repairs would ...
Oct 25, 2024 by Shashikanth
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RELIANCE RETAIL LIMITED
3rd floor, Court House,
Lokmanya Tilak Marg,
Dhobi Talao, Mumbai 400002
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