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Redrail (4/13)

13 Total Complaints
4 Total Resolved
30.77% Consumer Satisfaction

If you are searching for Redrail Review on internet then you have reached the right place. You can read the full Redrail Reviews here. Get answer to questions like if Redrail is real or fake? Redrail is legit or scam? if Redrail is safe? All Redrail reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Redrail so that it help others to make wise decisions. The Consumer satisfaction score of Redrail is 30.77% because out of 13 consumer complaints, only 4 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Redrail?

If you are not satisfied with Redrail, file a complaint now:

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But before filing a complaint, you should

a. Contact the customer support of Redrail first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Redrail - Refund unfairly denied Open

On ** September **** I tried to book a rail ticket through redrail portal. When I made online payment and completed the process, I received SMS that my booking was pending. The message asked me to complete the process by using the given link....

Sep 27, 2024 by Abhijit Mhalank

Redrail - Refund not given Open

On ** September **** I tried to book a rail ticket through redrail portal. When I made online payment and completed the process, I received SMS that my booking was pending. The message asked me to complete the process by using the given link....

Sep 23, 2024 by Abhijit Mhalank

Redrail - Non Fulfilment of Obligation Open

I had booked Train tickets from Redrail app under Seat Guarantee feature, wherein *x Refund is provided if the ticket is fully waitlisted after chart preparation. I had paid Rs **** as premium for Seat guarantee and paid Rs. **** as Ticket fair...

Aug 21, 2024 by Pratham Shukla

Redrail - Booked a ticket with wrong date Open

I booked ticket for * members from bangalore to honnavara dated **th april on *th april But i ahs to book ot for **th april instead and booked by mistake for **th. I called customer care the very next moment but everything in vain...

Apr 06, 2024 by Subhiksha

Redrail - Refund not provided of failed ticket Open

On ** Feb **** i tried to book a ticket but failed and refund not provided yet please provide it as soon as possible iam harassed Book from number:- **********...

Mar 15, 2024 by HIMMAT SINGH

Redrail - Redrail train ticket booked Closed

I've booked train ticket through redrail on **/**/**** from manaparai to Chennai date *st January. It was cancelled by IRCTC and redrail initiated a refund on *rd of January and it was supposed to reflect on or before *th of January but still I...

Jan 17, 2024 by Sakthi

Redrail - Ticket not Booked but Amount debited in RedRail Open

I tried to book a ticket on RedRail, but the payment failed, and ****.** was debited from my CUB account. This happened twice, and when I contacted my bank, they mentioned the amount was sent to the recipient. However, RedRails stated they didn...

Jan 05, 2024 by Vignesh Srirangan

Redrail - Money not refunded Open

Actually I booked * tickets from Hyderabad kachiguda to Kadapa junction on dec ** **** to travel on the date of dec ** **** , I saw that the app assured that the tickets will be confirmed with the chance of **% . And when the travelling day ca...

Jan 04, 2024 by Kandula Srikanth reddy

Redrail - WRONG DESTINATION SHOWN Open

I have booked a ticket from redrail App from Guwahati to Jorhat but certain option shown nearby destination but unfortunately one train was shown donyipoloexxpress train no ***** I have booked tickets from redrail App but that train doesn't mov...

Dec 30, 2023 by Vijay KR Gupta

Redrail - Full refund option Closed

I book a ticket from redrail app and also took a option of full refund ( full refund means full amount) but when I cancel ticket within ** hours But only refund ticket fare only not a full amount also deducted a convience fees and gst fees an...

Nov 07, 2023 by Fakhre alam Siddiqui

Redrail - Refund is not initiated even after 7 days of waiting Closed

I booked tickets for journey. Train got cancelled.But they are not giving my refund back.IRCTC gave them my refund but they are not passing it to me.They don't provide even full explanation.I emailed them but no response....

Sep 17, 2023 by Jagdish Sangram Dige

Redrail - Booked ticket not showing in redrail bookings Closed

I have booked the ticket in redrail with incorrect date by mistake and am trying to cancel this ticket via redrail. But its not showing under my booking in redrail to cancel it. ...

May 07, 2023 by Nancy

Redrail - Refund Open

I’m harsha I booked train ticket on **th January during payment I selected upi I done payment from upi app which payment is successful but redrails page is showing that payment is failed and I contacted with redrails support they are telling ...

Mar 10, 2023 by Harsha Ganda

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