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Redbus (116/220)

220 Total Complaints
116 Total Resolved
52.73% Consumer Satisfaction

If you are searching for Redbus Review on internet then you have reached the right place. You can read the full Redbus Reviews here. Get answer to questions like if Redbus is real or fake? Redbus is legit or scam? if Redbus is safe? All Redbus reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Redbus so that it help others to make wise decisions. The Consumer satisfaction score of Redbus is 52.73% because out of 220 consumer complaints, only 116 are resolved.

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Complaints

Redbus - Booked ticket in Redbus and reshduled date but due to emergeny canceled but not getting refiund Open

I booked ticket to and fro from redbus from coimbatore to Nagercoil and Nagercoil back to coimbatore with family and reseduled ticket once due to medical emergency had to cancel ticket they dont give refund even * day before...

May 21, 2026 by Joseph Vino Jemil

Redbus - No refund Open

Booked ticket from Akola to Vadodara in near about Rs **** as AC sleeper coach, Bus broke down in Jalgaon not arranged any alternative bus, then halted one another bus on the way, that bus driver again demanded **** rupees, paid to him no optio...

May 05, 2026 by Komal Khandare

Redbus - Refund money not initiated Closed

On **th of April ****,I booked SRS Luxuria (Rupam travels)(*:**pm) with ticket no. #TV*U******** from Jhanji to Guwahati. I kept waiting at the boarding point. Kept tracking the bus which showed almost * hours delayed. On contacting the operato...

May 01, 2026 by Anannya saikia

Redbus - Wrong pickup location in app bus left me No proper reply even Open

I am writing to formally lodge a complaint against redBus in relation to a serious deficiency of service and misleading conduct concerning a bus journey booked through their platform on Sunday, * March. Despite raising the issue directly with r...

Apr 30, 2026 by Siranjeevi Eswaran

Redbus - Refund not credited Open

I am writing to formally lodge a complaint regarding a refund that has not yet been credited to my account. My ticket from Pune to Pusad (scheduled for April **, ****) was cancelled by the bus operator, Royal Chintamani. Despite the cancellati...

Apr 26, 2026 by shreyash bandrap

Redbus - RedBus not providing Refund Open

In the morning bus driver told me bus will come at boarding point around *.**-*.** and after they informed me it’s coming around * and they will not wait if you are late and come to the next stop as it is impossible.I was only * minutes late ...

Apr 22, 2026 by Manish Rane

Redbus - Redbus issue Need refund Open

Dear RedBus Team, I had booked a sleeper bus ticket last night Ticket Number: TV*B******** . However, when I arrived to board the bus, it was not there. The live tracking also failed, and the parking location was incorrect. Specifically, i...

Apr 15, 2026 by Vikas

Redbus - Complaint Regarding Missed Bus Pickup Pune to Goa Journey on 13 February Open

Dear Customer Support Team, I am writing to formally raise a complaint regarding my bus journey scheduled from Pune to Goa on **th February. Despite reaching the designated pickup point on time, the bus did not pick us up. We also did not rece...

Apr 04, 2026 by Tejas Udepurkar

Redbus - Complaint against wrong drop location Open

I booked a bus travel in redbus from Nawalgarh to Beawar on *rd april, My drop location is aaram travels, But the bus driver didnt drop me in the exact location and was driving * kms more from my location at mid night ** am. I could not get any...

Apr 04, 2026 by Gautam Kumar

Redbus - Redbus no refund Open

I have book tickets from redbus app my amount was debited and payment was completed by google pag but red bus not conformed my tickets and it says payment failed ...

Mar 26, 2026 by Sriram

Redbus - Urgent Refund not received bus did not arrive 18 march 2026 Closed

I am writing to raise a complaint regarding my booking from Jaipur to Firozabad dated ** March **** at *:** PM with Shree Ram Travels. The bus did not arrive at the pickup point (Transport Nagar). I waited for more than * hours. During this ...

Mar 24, 2026 by Ravi Rathore

Redbus - Passengers left stranded and luggages thrown away Closed

Redbus case ID:********: I booked ticket for my son and nephew from Chennai to Tirunelveli on **-Feb-**. from Kilambakkam bus stand..The bus was supposed to come at * PM.As the bus was late one of the passenger went to pick up food and other p...

Mar 18, 2026 by Syed Mohamed Buhary

Redbus - Bus not showed up Ticket status changed to resolved with providing resolution Closed

Hi Team, I am writing regarding my Goa to Hyderabad bus trip and the closure of my ticket without resolution. At the time of booking, the departure time was **:** PM, which was later changed to *:** PM by the operator. I did not receive a...

Feb 08, 2026 by Hari prasad

Redbus - Refund not received Open

Dear Team, I booked a bus ticket through the RedBus app for travel from Chennai (Perungudi) to Madurai with Ratham Travels on **th January at **:** PM. Live tracking was available for the bus, and upon contacting the bus conductor, I wa...

Jan 30, 2026 by Karthika D

Redbus - Refund not given by redbus Closed

On * December ****, bus did not show up at the stop, rather took outer ring road route , and when called to the driver he said he is in different route , for which when I called redbus , redbus is saying bus service cannot be contacted. Really ...

Jan 03, 2026 by Vad

Redbus - Harassment from redbus with ticket reschedule Closed

It is very unfortunate that I have booked ticket from Redbus from Digha to Kolkata on **.**.** and I want to reschedule the ticket to **.**.** with the same bus operator but every time I am trying for past ** days it cannot be done and the er...

Dec 14, 2025 by Rohini Das

Redbus - Refund Not Processed After Bus Breakdown and Service Failure Open

I booked a redBus ticket from Delhi to Gorakhpur for ** November ****. After travelling approximately *** km from Delhi, the bus developed a technical issue and the driver was unable to continue the journey. Despite waiting for *–* hours, no ...

Dec 01, 2025 by Yashwant Singh Gupta

Redbus - Cheated bu bus operator and not getting refund from the redbus Closed

I am writing to express my extreme disappointment and frustration with the service I received from RedBus and one of your associated bus operators. On October * I booked a bus through redbus platform, but the operator failed to pick me up from ...

Nov 10, 2025 by Austinmax

Redbus - Ticket reschedule Open

I booked a ticket on redbus which for some reason i got to reschedule. Cutoff time for reschedule was ** AM and i applied for reschedule on *.** yet due to some system issue. I was not alloted rescheduled ticket. Their customer support system i...

Nov 06, 2025 by Ruchir

Redbus - Rescheduled not happen in time Closed

Dear sir We are regular customer of red bus. We booked the charted bus via red bus Bhuj to Ahmedabad * st nov **** This tickets is flexible and we are not able to change due to red bus app technical error We want the *nd nov ****...

Nov 01, 2025 by Jayprakash

Redbus - Bus got delayed Open

Bus got delayed by * hrs and suffered mentally and financially, used another transport mode due to urgency and suffered financially loss now bus operator denied to do refund...

Oct 28, 2025 by Mayur Makani

Redbus - Bus booking error refund Closed

Amount has been debited but the bus booking is not booked and a message showed that refund will be get back to account in * - * days....

Oct 24, 2025 by DHARSHAN R

Redbus - Bus operator cancelled my booking without even informing me Closed

I have booked for a bus from redbus for **th of October from pune to chandrapur the bus departure time is *:** pm afternoon bus got delayed so I called the bus driver then he said he will reach there at * pm and lied to me that bus departure ti...

Oct 17, 2025 by Saurabh Peddilwar

Redbus - Unable to file TDR because my redbus app doesn t show my booking Open

I have booked a ticket from redbus app but that app doen not show my booking I have booked ticket in train no. 05560 Train time was changed so i want to file tdr but because of redbus i am unable to file tdr ...

Oct 13, 2025 by Abdul Qadir

Redbus - Refund not credited Open

I booked ** bus tickets from hyderabad to tirupati via redBus on **-**-****, but the bus was breakdown at *:** AM after *** kilometers. The orange tours and travels did not provide any alternate bus and we got a message regarding a total amoun...

Oct 04, 2025 by Mutyala Swetha

Redbus - RedBus didnt pick me up at my boarding point Open

My close friend passed away recently, and I had booked a bus from Coimbatore to Kanchipuram at *:** PM through Redbus in the Sivakumaran travels IntrCity Smart Bus service to attend his funeral. The bus driver named GUNASEKARAN called me twice ...

Sep 10, 2025 by PARTHIBAN P

Redbus - Redbus defective service Open

I had booked a ticket on redbus from dechu to Jaipur in swagat travels that usually comes at * pm everyday. The day I booked ticket , the bus was cancelled by the operators suddenly and they dialled my number and ask me to come in a crowded bus...

Aug 27, 2025 by Ravi Meena

Redbus - Want to adjust in another bus Closed

We have booked the bus from panvel to kolhapur.But because of our running train is getting late today because of heavy rain problem on rail track. We are getting late * hrs from daily arrival time.So we want to adjust in another bus from panvel...

Aug 22, 2025 by Shravani Kolhe

Redbus - Negligence of Abhibus and Redbus Closed

I am writing to register a serious complaint regarding the extremely distressing experience I faced while using your platform on THE NIGHT OF JULY **, ****, which directly affected my health, safety, and peace of mind. I booked a bus ticket via...

Jul 24, 2025 by Venkata Hemanth Kumar

Redbus - Refund issue Open

I had booked a bus ticket using my friend's RedBus account, but provided my phone number as the passenger contact. Unfortunately, the bus was cancelled by the operator, not by me. Later, I realized the booking was showing under my personal R...

Jun 27, 2025 by Aswin R

Redbus - Bus ticket booked in redbus but Seat allocated to someone else Closed

I have booked ticket in Mr.Holidays travels via redbus app for the traveling date of ** May **** *.**pm from pollachi to bangalore. While on boarding bus operator said that seat allocated to someone else and my name is not available in their sh...

May 25, 2025 by Grupsgaya P

Redbus - Refund for my Bus Ticket Closed

On May *th, ****, I booked a trip through RedBus with a scheduled departure at *:** AM. However, the bus was set to leave on May *th, ****, at *:** AM. I traveled from Guntur to Vijayawada to catch the bus, but the bus driver did not inform us ...

May 13, 2025 by venkata sai madala

Redbus - Bus delayed more than 1 hour Closed

Extremely disappointed with redBus service! My bus from Dharmapuri to Salem (Ticket No. TU*X********, PNR: ******) scheduled for *:** PM today with KBS Luxury Bus is still stuck in Bangalore – more than an hour delay and no proper update! ...

May 01, 2025 by Naresh

Redbus - Wrong route bus booked but showed us the correct destination Open

I was travelling to Kovur in Nellore District on Feb **th ****. I booked a ticket in red bus by searching kovur and selected "Kovur (Nellore)" from the suggested destinations. All seemed well but little did I know that there are * Kovur vil...

Mar 25, 2025 by Kranthi kumar

Redbus - Red bus refund Closed

Dear Voxya Team, I am writing to formally lodge a complaint against redBus for failing to process my refund despite repeated follow-ups over several days. Below are the details of my case: *. Booking Details: Date of Booking: **th March ****...

Mar 17, 2025 by rahulraj

Redbus - Bus cancelled Open

Booked Redbus from ujjain to ahmedabad DOJ **.**.****, *.**pm. On continuous follow up in call since morning (more than ** times) they haven't picked up the call. Approx *.**hrs before bus time they picked up phone and told bus will come on tim...

Mar 17, 2025 by Aryaveer Chauhan

Redbus - Fraud on Agent Fees Closed

I Booked a Ticket under Seat Gurantee Slot, from Prayagraj to ANVT in ***** NorthEast Exp. I was Charge ₹****.** via upi. Soon My Friend Who was Going Delhi Via Road Route in Personal Car and asked Me to Join Him, so i Rushed to Cancel My...

Mar 17, 2025 by AVIRAL TRIPATHI

Redbus - Need to wait for more than 2 hours 30 minutes for Bus Closed

Hi, I booked a bus ticket for my Sister in law from indore to agra. The bus scheduled for *:** pm on **th March **** from boarding point I chose on website. But the bus arrived * hours late and no one gave any information about the same. As a ...

Mar 12, 2025 by Rishabh Srivastava

Redbus - Bus didn t show up at Pickup Open

I had bus booked from Prayagraj to Chandigarh on **nd Feb'** at ** PM. I reached the pickup point ** minutes prior and called driver. He told me there is slight delay of ** minutes and he will call me once bus is at pickup location. At **:**PM ...

Feb 24, 2025 by Tarun Sharma

Redbus - Request for Resolution and Compensation Due to Unresolved Travel Incident Closed

I had booked a ticket for travel with redBus for the journey scheduled on ** Jan ****, from Jammu to Delhi. Upon reaching the departure point, I was informed that the scheduled bus had met with an accident, and an alternative bus would be arran...

Jan 20, 2025 by Bharat Karsyal

Redbus - Bus got cancelled yet no amount got refunded Closed

I got my tickets booked over RedBus app for my journey from Chennai to Coimbatore on January **th scheduled at *.** pm . I haven’t received any cancellation call from either RedBus or the bus operator till the timing of my journey. After cert...

Jan 12, 2025 by Sathish Kumar Sivasamy

Redbus - Refund Bus Ticket Amount Open

I have booked bus ticket for my wife to travel from chennai to theni in sri krishna travels for travel date **th Jan **** at **.** PM boarding at porur toll gate. But bus is not arrived till **.** PM. They are not responding to phone call. I ha...

Jan 12, 2025 by Prabhakar Alagarsamy

Redbus - Request for Refund Due to System Glitch Ticket Open

I am writing regarding my booking with Ticket ID TTDH******** dated December **, ****. During the booking process, I selected "Pune" as the source and "Arvi (Maharashtra)" as the destination. Based on the available options, I chose Ram Tours an...

Dec 31, 2024 by Azhar ishak sheikh

Redbus - Reschedule my timing Closed

I accidentally booked my ticket for *:** AM, which is in the middle of the night. After realizing the mistake, I contacted their support to reschedule my ticket to the morning bus at **:** PM, which is more than ** hours before my original book...

Dec 20, 2024 by Shubham nigam

Redbus - Regarding changing of bus and time without any information Closed

I booked ticket from redbus Delhi to Haldwani and they shared bus no. NL**B**** U**and ** Time **:**pm At that Conductor is so rude said this bus not having your seat and behave so rudely....and said to leave bus immediately..but driver is g...

Dec 01, 2024 by Savita Kirola

Redbus - I haven t travel but my money is deducted Closed

I have clearly mentioned that I was Booked the ticket for date **-**-**** but it was Booked for **-**-**** which I didn't travel but till now I didn't get any refund amount and the customer executive she is name is Neha Saherbrao she behaves ...

Nov 30, 2024 by Bommali Chandini

Redbus - Money not refund Open

i was book by red bus on ** nov **** **** ru. and additinaly add a *** ru. ***% refund garenty total paid ****.** but bus was not come to arrival point on time thne i am go back my home then i was try to cancel my bus but redbus was not refund...

Nov 27, 2024 by SUMIT DEVANAND INGLE

Redbus - Refund Not Credited Closed

I am Syamala N . I had booked a ticket from Eluru to Banglore on **th Nov **** in redbus (Navayuga Travels). The ticket number is TTC*********. The bus got cancelled and the refund was initiated for an amount of ₹****.*(**** from my account ...

Nov 13, 2024 by SyamalaN

Redbus - Refund not given Open

Actually I have booked a ticket on November *th from Bangalore to Attingal on red bus when I tried to cancel it the policy was over so i tried to reschedule the trip which the option was active but u can’t reschedule it was showing some excus...

Nov 10, 2024 by Rijas Nizam

Redbus - Bus didnt show up Open

Dear Sir/Madam I would like to bring it your notice about my recent issue which I faced with redbus bus booking. I had booked my travel.from vijayawada to chennai on *th October at *pm with Jerusalem travels [booking ID#TTB*********] and amo...

Nov 05, 2024 by Leelavathy Sundaresan

Redbus - Bus didnt arrive operator didnt had contact details Open

I had booked the ticket from Hyd to BLR, went to designated stop ** mins earlier. Bus didnt arrive when I checked with Redbus team they were also unable to reach operators and then after ** mins they informed bus left. I had no option to stay b...

Oct 29, 2024 by Sri Harsha

Redbus - Bus tickets not refunded Open

In the early morning of April **, **** I had to travel from Bangalore to Erode urgently since my grandmother was admitted to the ICU in a hospital. I checked the redbus.in website to book the earliest available bus so that I can travel quickly....

Oct 28, 2024 by Gnanaskandan V

Redbus - Bad quality of bus Closed

Hi i have booked ticket from banglore to hyderabad on **th, the quality of the bus is pathetic, not provided blanket and asking me to share with other passenger blanket, AC is not working, bus smell was very bad and bus team also very rude aski...

Oct 28, 2024 by rama krishna

Redbus - Money refund Closed

I have booked a bus ticket from Hyderabad to Nagpur for **th November using redbus app. I paid the ticket amount and Money have been deducted from account but ticket is not booked. no booked ticket is displayed in app. I am not able to see ...

Oct 25, 2024 by Ayushi

Redbus - Boarding point not mentioned properly Closed

I had booked a bus from coimbatore to Ernakulam at *.** am. The bus was at *.**am It was showing the location as hotel aryaas which is in coimbatore and in palakkad as well. As I was checking in coimbatore, it was showing aaryas hotel in coi...

Oct 06, 2024 by Midhun Mohan

Redbus - Promoting scam Closed

I recently booked a bus ticket from Chennai to Coimbatore. the boarding point at Guduvacherry ,chennai. On **:**. Ill be reached by **:** itself. But the bus Is not arrived. Now it's the time is *:** Am still I'm waiting for the bus. The rebus ...

Oct 05, 2024 by AKASH

Redbus - Wrong Timing booking Closed

I was searching for a bus on Redbus from Pune to Akola when I found one scheduled to depart from Pune at **:** hours. However, after booking the ticket, the departure time on the ticket showed **:** hours. Before booking, the cancellation polic...

Aug 23, 2024 by Unkonwn

Redbus - Did not receive a refund Closed

I had booked * tickets for Khatukshyan ji on **th July through RedBus app and then cancelled them. The ticket number is TT*P********. I was supposed to get my refund in **** but I haven't received it yet. I had also complained to RedBus. The co...

Aug 08, 2024 by vikas singh

Redbus - Bus Ticket Refund Issue Closed

I had got a bus ticket booked in the Name of Sakshi Singh on **th July **** from Jaisalmer to barmer. The ticket was booked online through redbus. The bus was from M/s Ganesh Travel agency. The bus was scheduled at *:** pm. But for some reason,...

Jul 21, 2024 by RK

Redbus - About booking Closed

I booked my ticket from Haimanti bus travel from contai, purba Medinipur, West Bengal to Esplanade on *:** am. But I didn't get any information even after time over they didn't call me for confirmation that I will go or not. And when I called ...

Jul 21, 2024 by Sanchita R. Jana

Redbus - Redbus support delaying refund process for cancelled bus Open

The bus was cancelled at the last moment by the operator (Holiday appeals pvt ltd). We raised the same issue with Redbus immediately , ** May ****, but still to this day no resolution has been provided We have followed up with Redbus support ...

Jul 07, 2024 by Rishabh

Redbus - For your personal program the lady passenger was transferred to another bus without providing the co Closed

I have booked on chalakudy to pulpally bus sleeper yesterday **/**/****. I am a women and before reaching my dropping point i was changed to another semi sleeper bus. When i asked why did not tell earlier. He said that the bus was going to the ...

Jul 02, 2024 by Aswini Ashik

Redbus - Bus Cancelled not informed Unresponsive operator contact details Travel marked as completed Open

I booked a bus from Banglore to Ooty, in Redbus, bus operator - Sam Tourist. The bus was scheduled at **.** p.m. I reached the pickup point at **.** p.m. I waited and try calling the bus operator. All the three numbers were ringing but no one a...

Jun 29, 2024 by Akshaya

Redbus - Not able to Cancel the ticket till the last moment Closed

I have booked * bus tickets for tonight where the bus boarding timings are around **:**. Since **:** i am trying to cancel the tickets but the cancellation tab is not at all working it keeps on loading and tried calling customer care but didnt ...

Jun 26, 2024 by Nandini Medarametla

Redbus - Bus reached after 1 hour 15 min Open

I booked a bus from Salem to Coimbatore in Sri Bala Tours and Travels via Redbus. The bus halted in between for many times for no apparent reasons and was late by * hour ** min. I missed my connection bus to Thrissur which J jad booked prior....

Jun 09, 2024 by Sreelakshmy Sambasivan

Redbus - Improper refund and proper justification not provided and not verified details with travels before c Closed

I booked ac seater in redbus. But on the day of traveling non ac bus came with no prior intimation. I raised complaint in redbus seeking for justification along with refund. And worst part is redbus gave me *** wallet cash without proper justif...

May 16, 2024 by BOTSA VASANTHI KUMARI

Redbus - Redrail refund scam Closed

I paid *** for my ticket confirmation but I received only *** and my *x refund was given in the form of RedBus voucher what will I do with voucher they should at least specify to customer while I need full refund ...

May 11, 2024 by Devta Dilip Sapkal

Redbus - Bus operator rescheduled service and did not get a refund Closed

I was informed by this useless bus operator Orange travels to be at boarding point at *:** pm. I received a message after an hour saying the some technical problem had arisen and bus would delayed. I was made to wait at an unfamiliar place for ...

Apr 24, 2024 by Shyam Sundar D

Redbus - Bus got broke down Closed

Bus got breakdown at *.** am at April ** and an alternative bus was arranged only at * am of April ** ...

Apr 18, 2024 by Nirmaleaswari

Redbus - Bus has been calcelled on the spot without any warings or confirmation Open

I booked a * tickets on **th April for the date of **th april from Pune to Latur. But it has been cancelled just * - * hours before our actual bus time. This is very incovenient. Please take a action against on it seriously ...

Apr 17, 2024 by Durvankur Potnis

Redbus - Refund issue Closed

They have sent me mess that refund credited but I didn't received my amonut at all please check once...

Apr 13, 2024 by Shrusti Naik

Redbus - Refund not received Closed

Dear sir.. On March * th Thursday night I was travelling from Dharwad to hydrabad at *:** pm night bus left Dharwad and reach hubli * pm and after left from hubli within ** km bus has stopped due to brake not apply and bus stopped at shirgup...

Mar 30, 2024 by Irayya

Redbus - Lost luggage Closed

My boarding point was chopda, Jalgaon where I have given my new purchased trolley bag to the bus attendant and he put out that in the bus dicky. My dropping point wss katraj, pune. When I reached there and told bus attendant to remove my trol...

Mar 08, 2024 by Vishwanath Wagh

Redbus - REDBUS BUS CANCELLATION L Open

Bus cancelled no information either from oper ator or Redbus also denying refund .. operator is no more in field their mobile no and mail id not in use from journey date that is jan ** TICKET NUMBER: ***G**EF PNR: ARTA-AP-**********...

Feb 05, 2024 by Raghul

Redbus - Ticket cancellation Open

Yesterday I booked my on redbus.after I planned to cancel my ticket.i contact them many times there is no response from their side.i mailed them they redirect me to their app .in that app there is no response from their side.i want refund for ...

Jan 28, 2024 by Indhu

Redbus - Could not cancel rescheduled ticket Closed

When i wanted to cancel a ticket the website gave me an option to reschedule the ticket, now i don't want the rescheduled ticket, when i tried to cancel it states rescheduled ticket cannot be cancelled...

Jan 22, 2024 by Marshal

Redbus - Rescheduled ticket not confirmed with bus travels and no refund also Closed

I booked ticket to Vijayawada for my wife and son first on **th and rescheduled to **th Jan **** on ** Jan ****. Next day I got whatsapp message that redbus could not confirm ticket with Jathin travels. They did not refund any amount as they cl...

Jan 20, 2024 by Jayachandra Reddy

Redbus - Payment not refunded by redbus Closed

Dear sir, redbus website se maine bus booking *.**pm me kiya aur mujhe driver ki information *.** pm me mili bus ka departing time *.** pm tha tab tak bus bus stand se nikal gayi maine bus driver ko call kiya unhone bola ki aap late hai aur m...

Jan 17, 2024 by Chetan tiwari

Redbus - Not able to cancel the ticket Closed

Booked a ticket# TT*D******** from Kollam to Chennai for ** January **. Ticket is showing not eligible for refund....

Jan 14, 2024 by razal muhammed r

Redbus - Debited amount not refunded yet Closed

** dec I booked ticket in red bus app from tirunelveli to chennai, I select * seats seat no * and *, amount gets debited but ticket not confirmed. I wait for ** mins and check again in app the selected ticket was not confirmed, and amount also ...

Dec 29, 2023 by sivasundaram

Redbus - Conducter cheaded Open

Conducter cheaded many times travel in red bus but today,he not booked my ticket after *miunute he called tickets checking master it both planned ...

Dec 24, 2023 by Amit

Redbus - Amount deducted but ticket not confirmed Closed

Today I have booked the ticket from the RedBus website and after making the payment. Site showing some error. My money was deducted but the ticket wasn't confirmed. I couldn't find any chat support. Please help me out. If there is any chance to...

Nov 24, 2023 by Surbhi Gurung

Redbus - Bus time wrong mentioned in redbus Open

Bus booking application redbus intentionally involved with bus operators by looting innocent people. They showed bus time as **:**, **:**, **:** booking time and showed buses belongs to next date. Innocent customers trapp everytime and they boo...

Nov 23, 2023 by Ankit Pandey

Redbus - Redbus No Contacts Waiting for Bus for 2 hours Open

Booked a bus from Hyderabad to Coimbatore with Orange tours and travels. Pick up time was given * pm at Miyapur on **rd Nov. Been waiting for * hours. Not a single number is working nor anyone called me regarding the pick up. Called orange guys...

Nov 23, 2023 by Madhumita Mishra

Redbus - My bus was not there at the pickup point Closed

I have booked bus ticket from ajmer to jodhpur for **th nov on the online application at redbus..RedBus has given me the bus details where in my bus was scheduled at *.** am on **th November from parbatpura baipass ajmer..I have reached at the ...

Nov 20, 2023 by devendra shekhawat

Redbus - Bus departure 30 minutes before the departure time without notification Closed

I have booked a bus ticket via RedBus from Karaikudi (Tamilnadu) to Silk Board(Bangalore) on * October ****. The bus timings are from **:**AM to *:** AM. I have booked my seat in Rithish Travels A/C Sleeper. The bus left ** minutes prior to th...

Oct 10, 2023 by Arun Dhakshinamoorthy

Redbus - Ticket booked but not travelled Open

I reserved a redbus ticket for travel from Ballary to Hyderabad on October *, ****, however I had to reschedule the trip to September **, ****, due to a change in plans. Despite this, I am unable to travel due to an unforeseen family issue. I ...

Oct 09, 2023 by Sanapala Murali Krishna

Redbus - Bus Break Down Open

We are asked to take care of alternative transportation as the bus failed. we had to book a cab and travel back....

Aug 23, 2023 by Clement Gaddam

Redbus - Bus Operator Cheat and Fraudulent activity Open

On **th Aug ****, I boarded the booked Sam Tourist Bus from Madiwala to Kodaikanal that we had booked via RedBus. Unfortunately, my experience was marred by a series of troubling incidents that reflect negatively on the company's commitment to ...

Aug 18, 2023 by Goutam Mahapatra

Redbus - Complaint against Redbus with Ticket no Open

This is Srinivas rao.D. i had booked a ticket in redbus on **-June-**** and the date of Journey is **-June-**** at *.**PM from Srikakulam to visakhapatnam in service provider is APSRTC ac luxury for INR-***.** I received an SMS and call ...

Aug 02, 2023 by srinivas d

Redbus - Payment issue Closed

sir, I had a complaint, I booked the ticket and made the payment, after that I checked your site and it showed an error. I have not booked the ticket but the amount is gone, I am attaching the screenshot of payment made with this mail, hope ...

Jul 27, 2023 by Rijas M.H

Redbus - Redbus not providing refund for past 2 weeks Open

Ticket number : TS********** I had this travel on **th June around *:**pm. But the bus was not on time and after * the red buddy customer service told me I can find another Mode of transport. And the bus conductor is not picking the call of...

Jun 25, 2023 by Gopinath

Redbus - Seat got exchanged Closed

I booked a single sleeper bus ticket via red bus from jammu to Delhi on **st may **** which was schedule to depart at **:** . But due to some technical issues it got delayed by **:** hours and with the new bus they exchanged my seat gave me a d...

Jun 07, 2023 by Kamran Nazz

Redbus - No Proper mention about pick up or boarding location Open

I booked an online bus ticket from Vytilla Hub(Ernakulam) to Kayankulam between *:** AM to *:** PM on **/**/**. The Bus conductor did not call me in advance , in fact , I had to call him and when I did, I got to know the location of boarding to...

May 18, 2023 by SAHIL KUMAR SEHRAWAT

Redbus - Bus not reached boarding point on scheduled date Open

I have been reserved a ticket to travel from bangalore to coimbatore on May *nd *.**AM. Reached the boarding point by *.** AM and made call to bus operator SAM TOURIST about confirmation on boarding point, no one has answered. I waited till * A...

May 10, 2023 by Gowtham Prakash

Redbus - Luggage misplaced by Bus Operator Open

I booked redbus from Mumbai to Ahmedabad on **th April ****. When I board the bus then bus was full by other general passengers. Even these people were sleeping in walk way all around. Due to there was no space to keep my luggage below my seat ...

Apr 30, 2023 by Krunal C Patel

Redbus - Unable to travel Closed

Amount taken but redbus has leave without taking passenger...

Mar 11, 2023 by Amin

Redbus - Bus didn t showed up and RedBus is not ready to refund booking amount Open

Ticket Number: TS*Z******** | PNR No: *********-******* Booking amount Rs. ***.* I reached the departure point well on time but didn't found the bus there. The bus didn't showed up and the contact number of the bus operator provided by RedB...

Mar 03, 2023 by Manoj Sharma

Redbus - Refund for bus ticket Closed

I had booked my journey for **th Dec ****. I am yet to get my refund . I keep calling customer care and standard answer that issue will be resolved in next ** hr but nothing is being done....

Feb 15, 2023 by Archana Khare

Redbus - Redbus gave wrong departure timing Open

Redbus provided wrong departure timing. I went to my boarding point at the time given by redbus, but the bus operator said bus already departed. Now for goodwill sake they added some *** in my wallet to cover it up. I am not satisfied with the...

Feb 01, 2023 by Shridhar dodamani

Redbus - I got assigned a bus seat next ot a guy in sleeper ac Open

I have a lot of complaints against redbus. *. they give an option to change date but when we go to change date, they revoke that acccess. *. i had to book retuen ticket from goa to bangalore on *st, i booked the same at **:** hours on **st De...

Jan 30, 2023 by Vishakha Gautam

Redbus - Wrong ticket number Closed

I have book * no ticket and I was given ** ticket at time of boarding. And I was told to get off if you don't want to seat. I have booked single occupancy ticket and then at the time of boarding they provide me double occupancy ticket. Even I ...

Jan 25, 2023 by Bhavesh Warkhede

Redbus - Redbus refund issue Open

So when i was travelling in Redbus from the city Ahemdabad to Dhoraji at ** - ** - **** from **.** am after ** km passing the route bus broke down midway so i patiently waited for solution but bus operator said he'll manage something after * ho...

Jan 22, 2023 by Kareliya Yagnesh

Redbus - Refund of bus ticket Open

Name - DNYANESHWAR aher DATE - **/**/**** Location-near anand travels, Sion, mumbai Bus was not there at mentioned place, date and on time Want full refund...

Jan 10, 2023 by Triveni aher

Redbus - Refund Closed

I booked my **th dec chennai to kvp and paid through online rs.**** .someday I cancel my ticket .they ticket cancelation charges. Okbut remains ***.** not yet paid.i asked many times .they give arn number.i enquire bank side they send statemen...

Dec 28, 2022 by Jothi

Redbus - Delay by the bus and no support from red bus Closed

The bus was suppose to reach the Thrissur destination on **th December **** at *.** it's been over * hrs now but the bus has not shows. I object is will the bus or the travel team do the same for the customer.. I been waiting for over *hrs and ...

Dec 24, 2022 by Rajesh Nair

Redbus - Bus service cancelled without prior information Closed

I have booked a bus service in redbus. That bus had to reach departure point at **:** pm on Dec *nd, ****. But it didn't come, i tried to call bus driver number that is provided by redbus.. that was switched off.. then i tried to reach out redb...

Dec 03, 2022 by Syed Shahan Sha

Redbus - Bus ticket Closed

I have had booked a bus ticket through redbus for the journey from Kolkata(Esplanade) to Baripada for the date **/**/****. The bus timing was **.** PM but before I reached the source (Esplanade) stand, It had already left. By asking to the near...

Dec 01, 2022 by Debabrata Bhole

Redbus - Wrong display Closed

Wrong display and there was Shivshahai bus ac but ther is no like that ther is simple bus...

Nov 12, 2022 by Viraj salunkhe

Redbus - Bus broke down in between booked from redbus app Open

Redbus policy to make their passenger reach in time at their location but they had provided broken bus which getting repair in every ** km and their journey from delhi to lucknow time was * hrs but in between highway bus broke down and could n...

Oct 22, 2022 by Armaan Porwal

Redbus - Bus service Fraud Closed

I booked * bus seat worth **** rs. The bus service was named Republic Travels. Boarding time was ** am from anand vihar delhi. We tried to contact the bus operator, but no response. Bus operator didn't contact us and the bus didn't arrive. From...

Oct 22, 2022 by SANSKAR DHINGRA

Redbus - Bus ticket cancelled before one day of journet Closed

I have booked * tickets of bus on **th September **** from Noida to Lucknow. Journey date is **nd October **** and they cancelled my tickets today (**st October ****). Without any notice or anything else they cancelled my tickets and not provid...

Oct 21, 2022 by Prakhar Srivastava

Redbus - Return my tickets payment Open

I searched tickets on online.but here only time mentioned but AM or PM not mentioned.When I pay after I receive msg from redbus and seen its am.I want night bus so I cancelled my tickets and want refund.kindly give me refund then I am thankful ...

Sep 30, 2022 by Gitashri duwarah

Redbus - Redbus Train ticket refund Open

Pnr ********** I received sms from irctc saying ***** is late by * hrs. Since i had important meeting (death ceremony), i had to book another ticket and cancel Pnr **********. I went to redbus and redbus showed estimation of *** as refund, so i...

Sep 01, 2022 by R Sarala

Redbus - Regarding unethical and bad experiences on booking Open

Hi hope you are doing good, On **-Aug-**** my dad and two other people booked ticket on SHIVANI TRAVELS EGMORE from chennai to palani with MMM TRAVELS, But after booking the ticket agency person sent the ticket message and all after sometime th...

Aug 17, 2022 by mohan prasath

Redbus - I have been provided an already booked ticket Closed

i have booked a ticket from dewas to bhopal but the ticket has been already booked by someone else from indore and due to this we have to cancel the journey...

Aug 10, 2022 by varsh pancholi

Redbus - Bus didn t come Closed

Route: Pune to Thane Ticket No: TR*Y******** Passenger: Ashwini Desai (**, FEMALE) PNR: ********/******/***************** Travels: MSRTC Departure: **:** AM Jul *, **** Seat Numbers: *,* redBus Discounted Fare: INR.***.* Total f...

Jul 04, 2022 by Ashwini Desai

Redbus - Wrong bus and driver number Closed

I booked a ticket from indore to satna and they sent me confirmation with bus number and driver number but when I called on that number it was of someone else even the bus number was also wrong. ...

Jun 30, 2022 by Khyati Jain

Redbus - No Refund of My amount Closed

Dear Sir, I have booked ticket unfortunately with gender female and the driver not allowed to travel and I have requested him to unfortunately it happens and through me out of BUS.I have contacted REDBUS regarding refund of my amount due to no...

Jun 29, 2022 by KATUKURI RAVI

Redbus - Refund Closed

I booked a ticket from Chennai to Nagercoil through redbus app and they gave me a wrong boarding point and after I paied the amount through phonepe and call the bus driver for confirmation but they told me there is no such boarding point and to...

May 16, 2022 by Dilan ivan fernando

Redbus - Provide wrong information Open

I have booked my ticket on *rd may which depart at *th may but it take automatic date which is *th may when i cancel my ticket it take charge for this Please provide exact information and refund my charges also....

May 04, 2022 by Sidharth Jain

Redbus - Refund Not Issued by redbus Closed

I booked bus ticket for **/**/**** - **:** PM from Sonauli to Delhi . Bus never showed up on the boarding point i was waiting there since * o clock. I reported the issue to the redbus chat they gave me case number - ******** , from past *-** ...

May 02, 2022 by MUDIT YADAV

Redbus - Not giving refund against my booking and no customer support cheated my money Open

Dear Sir/Madam, I have booked bus ticket for travelling from salem to Karaikudi (Kurunchi Travels Bangalore to Rameshwaram route) by Redbus ticket booking application for travelling on ** April **** ** PM.They collected Rs.**** towards the t...

Apr 21, 2022 by Venkatesh Duraisamy

Redbus - Redbus refund amount not received Closed

I booked bus ticket from calicut(kerala) to bangalore on *nd April ****, date of journey was * rd April. I changed my plan and cancelled ticket on *nd April itself . I got a message the refund amount of **** RS will be refunded within * days. I...

Apr 09, 2022 by Shukoor P

Redbus - Refund not received Open

I have not received any refund amount after I cancelled my ticket booked in redbus with ticket number ********* Booked through redbus on ** March ****...

Mar 24, 2022 by Pallavi

Redbus - Was not allowed to enter the bus Closed

Hello All, I had booked a ticket from redbud to travel from Pune to Bangalore on Jan ** **** and when I reached the boarding point the bus driver did not allow me to board the bus cause I was not having the rtpcr test which I was not aware a...

Jan 24, 2022 by Siddharth koli

Redbus - Trying to cancel ticket from so long but the option is not showing in app and the lost my rupees Closed

I’m trying to cancel my ticket from redbus app from so long . But the option is not getting displayed.. I was trying to cancel it from so long before the boarding time . The board is of * pm I was trying to cancel from before ** am .. Even tr...

Nov 28, 2021 by Sheetal

Redbus - Bus service was pathetic Closed

*) As you Redbus claimed, driver and vehicle details will be given *-** hrs before the journey starts - I did not receive any of them. *) There was * hours of delay in reaching the bus to the source. The bus reached at * PM instead ...

Nov 18, 2021 by ankit varule

Redbus - Wrong bus details provided Open

Hi Team, Yesterday I had booked ticket from redubs for Ahmadnagar to Malegaon(Nashik) for my sister and nephew. But when my sister started journey bus driver said her this Bus is not going to Malegaon(Nashik),But I got same bus number and deta...

Nov 12, 2021 by Manish Yashwantrao Gawali

Redbus - I booked bus seat for 2 people from ahmdabad adalaj to delhi mori gate AC sleeper bus and pay the rs Closed

i booked bus seat for * people from ahmdabad ( adalaj ) to delhi ( mori gate ) AC sleeper bus and pay the rs.****.** . i booked bus from redbus and on the application ravina travel says they provide reading light,waterbottle,sanitisers,staff wi...

Sep 24, 2021 by Hitesh hadiya

Redbus - Double fare charged Closed

I have booked tickets * days prior to journey for my in-laws from pune to yavatmal on **rd august. The fare charged is ****. On the journey date, the ticket amount showing as *** where as they charged me ****. When I contacted bus operator, he ...

Aug 25, 2021 by Pramod Vinay Hardas

Redbus - Refund Closed

I have booked ticket on redbus n i cancelled those bt still now i have not received my refund yet...

Aug 22, 2021 by Sajid sk

Redbus - Tickets cancel by bus operator Closed

I have booked Red Bus tickets ticket no's. TQ*K******** from Jaipur to sangria. ** July at *.** pm. Rewar Travels. the bus was cancel by bus operator. when i call from red bus they are not given me satisfactory answers. I had received a poor p...

Jul 24, 2021 by gajendra nadra

Redbus - In this Covid19 condition recieved wrong seat instead OF my seat I booked IN redbus NO solutions fro Closed

In this Covid-** condition recieved wrong seat instead OF my seat. I booked IN redbus NO solutions from redbuss team. ...

Jul 19, 2021 by Prashant Nilakhe

Redbus - Ticket booking but bus is not available at the time of boarding Open

I had ticket booked on *june **** from guntur to visakhapatnam.on sreekaleswari travels from redbus app.but the boarding time and place in mentioned above ticket is wrong.the bus operators contact numbers and timings are wrong. I called bus dri...

Jun 03, 2021 by Ponnekanti nirmala

Redbus - Refund Open

I'm booked a ticket from Hyderabad to yerragondapalem **/**/**** in Meghana travels through redbus that travels operator closed all bus services due to lockdown .that travels operator told to me the total amount will refund within * working day...

May 17, 2021 by Metla chinna brahmaiah

Redbus - Refund was not provided Open

I have booked my bus ticket from Coimbatore to Bangalore on **, Jan ****. The ticket has been cancelled but I did not receive my refund. I contacted the chat help from redbus in which the agent mentioned "We have processed a refund of INR ***.*...

Feb 08, 2021 by Akshaya

Redbus - Bus details are wrong and not giving refund Open

I booked a ticket in Zingbus through Redbus. My bus Boarding time was at **:**AM from the boarding point but no bus came at the boarding point. It has crossed **:**AM, no contact has been shared with me and No one is picking zingbus helping no....

Dec 25, 2020 by Rohit Sinha

Redbus - Refund bus ticket amount Open

Refund my bus ticket amount :- Refund is still not given to me by redbus of bus "irctc " roadways that was not went on date **-**-**** and departure time **:** pm from Jaipur to Jodhpur. My ticket number is TPC********* and PNR :- XJDHE******...

Dec 21, 2020 by Ranjeet kumar

Redbus - Bus break down and deserted stranded and no refund as yet Open

I unfortunately booked in redbus on ** nov **** hyd to goa kaleshwari travel from redbus the bus broke down stranded in middle of the road in some village in karnataka , was stuck there for more the * hrs . As operator gave no response i arrang...

Dec 02, 2020 by Harish Gadalay

Redbus - Regarding refund Open

Hello Sir/Mam, I have raised a complaint in the customer support number of redbus regarding the inconvenience i had faced in their bus service on **rd Sept ** but till date i.e. **th Nov i have not got the solution. I have called them * time...

Nov 13, 2020 by Manish Pandey

Redbus - Payment deducted and bus ticket not given Open

On dtd **-**-**** I book a bus ticket from redbus application from sikar to roorkee from pandit travels . My journey date is **-**-**** and ticket amount is *** rupees. Payment was successfully done from my hdfc upi payment mode but redbud tea...

Oct 20, 2020 by Mayank mishra

Redbus - Refund money Open

I booked ticket from AG bus Bus service by redBus app on * october **** . And that day in the evening I got message that bus is cancelled. But they didn't give my refund money till now. When I call him they cut my phone all the time. And today'...

Oct 18, 2020 by Raj Singh Yadav

Redbus - REFUND NOT RECEIVED Open

I MRS. AARTI SURUSHE I HAD BOOKED TICKET ON REDBUS ON **TH SEPTEMBER FROM MUMBAI TO PUSAD. MY TICKET NUMBER IS TPAP********.I CANCELLED MY TICKET ON **TH SEPTEMBER AT ** IN MORNING.MY REFUND AMOUNT IS RS.****-****=**** WHICH I HAVE NOT RECEIVED...

Oct 15, 2020 by AARTI SURUSHE

Redbus - Money refund Closed

On **** March ** I have booked ticket from Coimbatore to thiruchendur...the money was debited and I didn't receive any ticket. For that issue I called redbus customer care and I have shared my payment details and all..they said we will return y...

Jul 18, 2020 by Lingaprabhu

Redbus - Refund still pending Closed

Refund is still not given to me by redbus of bus "babu travels" that was cancelled by redbus on **st march, **** which was scheduled for-*:** am to *:** am from Elight Circle,Jhansi to transport nagar, Lucknow with ticket no-TP*K********...

Jul 08, 2020 by Shashwat Maurya

Redbus - Refund not initiated Open

I'm JR, last march **st booked a ticket from Bangalore to Sathyamangalam. but on that time bus doesn't come {I mean bus service stopped}.so that i want my debited amount Rs.*** only....

Jun 24, 2020 by Janakiraman K

Redbus - RedbusBus got CANCELLED REFUND NOT given back Closed

On **th January ****, I cancelled my two ticket which i booked on Rebus from Coimbatore to Tiruvannamalai. But , i still did not receive by refund amount (rs:****).I called them so many times.Kindly please help me to get the refund amount from ...

May 07, 2020 by Ramya

Redbus - Amount Not refunded Closed

i have booked a ticket from bangalore to gadag on **/**/**** but bus canceled the redbus team told me they have initiated refund but i didn't got money in account and shared my account statement also but they are not responding correctly now th...

Apr 28, 2020 by Kiran Hebbar

Redbus - Amount deducted as donation without my consent or anything Closed

I am surprised by the behaviour of the customer executive. I have filed complaint multiple times stating that Rs. *** was deducted from my core wallet as donation without my consent. I have never clicked on proceed button neither I have entered...

Apr 17, 2020 by Abhilash Patnaik

Redbus - Need refund for bus cancellation by operator Closed

Hi, I have booked a ticket in redbus on night **st March. Unfortunately I received a CA from bus operator by end of that day that bus service is cancelled. I tried to contact redbus customer service to confirm it but I couldn't reach them. I ...

Apr 12, 2020 by Santhosh

Redbus - Refund of redbus not yet credited Closed

I have cancelled redbus tickets from Wani to Pune and Rs **** .** being credited msg received by redbus but not yet credited till date ...

Apr 03, 2020 by Manohar Badodekar

Redbus - Payment refund Open

Mene sir barmer to bengaluru ke liye ticket book kiya lekin ticket book nahi huaa or payment ho gaya Abhi tak muje vo payment refund nahi huaa hai ** day ho gaye Transcition id **********...

Mar 30, 2020 by HEMA RAM

Redbus - Not refunding my money even though the bus was canceled Open

I booked a BOKARO KOLKATA ticket through Redbus for one PAMMI TRAVELS Bus due to depart at ** pm on **th March from Bokaro. I called bus operator to enquire about bus pick up at *:** pm when he informed me that the AC bus has been cancelled an...

Mar 28, 2020 by Pratyush Singh

Redbus - Not getting refund Open

I have booked a seat on a bus but travel company cancelled that bus suddenly and refused to give a refund...

Mar 25, 2020 by Shalini Tripathi

Redbus - No refund from Red Bus Open

I have book a confirm ticket on rajkalpana travel pvt ltd through redbus from ujjain to gwalio in Madhya pradesh on the date of **/**/****. but unfortunetly this bus has cancelled because Gov. of MP declare lockdown due to covid-**. but there i...

Mar 24, 2020 by Rahul Rajpoot

Redbus - Bus got cancelled Closed

Due to novel coronavirus red bus cancelled all the bus services but when I contacted the bus operator they are not available and when I contacted redbus costumer care they neither responded then I decided to to go to their help section availabl...

Mar 23, 2020 by Shaista Akram Shaikh

Redbus - Did not refund from redbus Closed

Dear sir i was booked Bus ticket by Google pay through Redbus on ** March ****.Amount *** Transaction ID ************ . But that ticket not booked and not refund my money i was call customer care ********** but not resive my call. Pl...

Mar 22, 2020 by Shriram late

Redbus - Bus left earlier than the scheduled time Closed

My bus was supposed to depart at *:**. I reached the boarding point at *:**pm and came to know that the bus had already left. My phone was off and they left the place without informing me and my prior confirmation....

Mar 21, 2020 by Shivam Verma

Redbus - Ticket cancellation issue Open

I book a ticket in redbus on **march **pm from chennai to my home town in sri Venkatachalapathy Tours And Travels. Then i change my mind and try to cancel the ticket on **march *pm but the redbus app said that the cancellation is not available ...

Mar 21, 2020 by RISHIKUMAR

Redbus - Refund process Closed

I booked four bus tickets in redbus.Seat number WU **, U**, U**, U **.Pickup time *.**pm at perungalathur Its from chennai to coimbatore. Date *.**.**** In RMS travels.. I picked the bus.. After *hour, bus got broke down. Then the driver picke...

Mar 18, 2020 by Nagaraj

Redbus - Ticket was not getting cancelled Closed

I tried to cancel my bus ticket from Porbandar to Vadodara * hours before. But it didnt allow me to cancel neither from travels nor from Redbus. PNR number-- *********...

Mar 17, 2020 by Mirali Bokhiriya

Redbus - REDBUS MADE ME BOOK A WRONG BUS IN KARNATAKA FOR MY JOURNEY FROM TAMIL NADU Open

I have booked a bus on REDBUS app for my journey from KATPADI ( Tamil Nadu ) to Hyderabad on **/MARCH/****. But on the day of the travel when I called the bus operator I came to know that the bus was actually from Katpady( Karnataka) to HYDERAB...

Mar 16, 2020 by Sahit

Redbus - Bus operator left me without picking me Closed

on ** Feb **** one incidence happens with my wife ,we reach on bus stop at **:**pm,**:** was boarding time at my stop.but red bus tracker shows the delay of ** mins.i tried to check with bus operator number but no one pick up my call. I was not...

Mar 15, 2020 by Sandeep Bharama Moghe

Redbus - Passenger Health Emergency ticket cancellation Refund Closed

This is in receipt of my upcoming travel booked through red bus Gurugram to Rishikesh Scheduled at *:** PM , **-Mar-****. There is a passenger with name of JYOTI (My Sister)in my upcoming travel booking is diagnosis with major health iss...

Mar 14, 2020 by Aarti

Redbus - Bus ticket Closed

i have tried to book ticket from redbus. Transaction has shown failed but money got deducted and booking details sent to mail. meanwhile i have booked another ticket by now i have * tickets for same route and same person. Initially they have sh...

Mar 10, 2020 by sreenath reddy

Redbus - Amount not refunded Open

Amount not refunded!more than * days!!No proper response from their end...

Mar 09, 2020 by Aravind

Redbus - Refund not given Closed

I have was booking a ticket on **th feb **** the amount got deducted from the bank via icici bank but ticket not provided. Its been more than * days no updates, and now no executive is picking up the call of redbus....

Mar 08, 2020 by Sonal Singh

Redbus - The driver of the bus did not know the boarding point Closed

The driver didn't even knew the landmark or exact location of the boarding point in Mathura . firstly he told me to be on the landmark which i suggested him and at last when the boarding time came very close, he changed the boarding location an...

Mar 08, 2020 by DIVYANSHU SINHA

Redbus - Ticket charges different for passengers on red bus Closed

I have booked a bus ticket on Brahma tour &travels for the journey date *th March.but while boarding the bus I got to know they have charged diffrent for different seats.looks like I am cheated by BT&T. Ticket detials redBus mTicket Rou...

Mar 07, 2020 by Anurag Tiwari

Redbus - Not cancelling my bus ticket as they show in google or in advertisement Closed

I booked my bus from suratgarh to ajmer for ** Mar ** on ** Mar **. On *nd march i wanted to cancel my ticket but i could not. Redbus refuses to cancel the ticket telling that contact operator to cancel the same. I contacted operator, he too...

Mar 06, 2020 by Raj Shekhar Singh

Redbus - Bus operator didn t show up and refund not provided Open

I booked a bus from Hyderabad to banglore but the bus operator didn’t show up and didn’t lift my call I complained the same to the redBus they made a investigation where the operator gives * statements and the executive agree to whatever he...

Feb 27, 2020 by Rajesh Sugur

Redbus - Charged Double Open

I booked a bus on Redbud called Indus travels. The total ticket price quoted then was **** including service charge. I checked the price today the ticket is being sold for ***....I have been charged Double for single seat...

Feb 20, 2020 by Sandeep R Shetty

Redbus - Ticket not confirmed but amount deducted Closed

I booked a bus ticket through redbus to travel from Osmanabad to Aurangabad in MSRTC bus on Jan ** ****. I paid through Phonepe and the amount was deducted from my bank account yet my ticket not get confirmed. I contacted to phonepe they said ...

Jan 29, 2020 by Prayojita Namdas

Redbus - Drop location changed Closed

We booked a bus from Chennai to Kodaikanal. We had to board the bus from Koyambedu bus stand in chennai. The departure time was *:**. However, the bus did not start before *:**. After we boarded the bus, we were informed that they will drop us ...

Jan 28, 2020 by Buddhadev Mohanty

Redbus - Redbus service dropped me in wrong location Open

I booked a bus travel in redbus from Thanjavur to pondicherry on **th January ****, My drop location is Pondicherry, But the bus driver didnt drop me in the exact location and was driving ** kms more from my location. once I asked the driver, H...

Jan 26, 2020 by Meiyazhagan A

Redbus - Boarding Time Open

We booked ticket from Trichy to Tiruchendur in UNIVERSAL travels through redbus(Ticket no: TP*N********) and PNR is (UNI*******). The Boarding time was mentioned as **.** pm and Departure time as **.** pm. But inside Boarding point something wa...

Jan 20, 2020 by Arun Krishnan

Redbus - Ticket not booked and money not refunded Closed

I booked a ticket on **th January **** for a bus leaving on **th January from Jamnagar to Pune. The payment was done using Paytm UPI. The money was deducted from my bank account. However, there was a technical difficultly on Redbus applicati...

Jan 16, 2020 by Jaydeep Trivedi

Redbus - Providing wrong information Closed

I booked a ticket from indore to pune by checking which bus having dropping point katraj so after that i booked hansbus . But at end they dropped me somewhere else in a city. Saying " waha bus nahi jati" At *.** am morning i am new to pune a...

Jan 08, 2020 by Abhiyan dubey

Redbus - TICKET BOOKED BUT OPERATOR DENIED Closed

I have been booked a bus ticket through redbus on **/**/****, which journey date was **/**/**** at *:** AM, boarding point ISBT KASHMIRI GATE, DELHI. My journey was from DELHI to DEHRADUN but bus operator denied me to board the bus whose system...

Jan 02, 2020 by RAHUL KUMAR

Redbus - CAncellation of Bus Ticket at the last minute Closed

I booked ticket in RK Travels via Redbus portal for my sister and mother in law. We went to Ahmedabad for Vacation. I started before them and they were supposed to board the bus later. Trip number - TNDQ******** I got a call from RK tra...

Dec 30, 2019 by Narendra Sinha

Redbus - Cheating by providing wrong info while booking Closed

It is with great displeasure that I am writing about my recent travel from Nellore to Bangalore on **th December **** bus number AP** Y****. While booking the ticket it showed that it was an AC bus however when we boarded the bus it was non-AC....

Dec 29, 2019 by vishwas srigowtham

Redbus - Ticket not booked but money got deducted Closed

Yesterday, I booked a ticket from Madurai to Chennai for travel on Dec **, **** on redBus. The ticket costed INR ***. On payment, my money got deducted but I didn't get the booked ticket. I payed via Paytm....

Dec 19, 2019 by Joel Subash

Redbus - Not refunding money Closed

The money got debited from my account but earlier redbus was denying that they didn't got the money later they agreed and started the refund process but its been more than ** days i didn't got the money. They are not even taking call properly e...

Dec 11, 2019 by Pankaj kumar singh

Redbus - Refund not provided Closed

Bus got cancelled by bus operator and alternate has been provided by operator but that was earlier but I didn't accepted that and cancelled the ticket but redbus is not providing refund and just giving silly reasons everytime I call them that t...

Nov 30, 2019 by Raunak sachdeva

Redbus - Bus Cancellation at Redbus Open

I raised a complaint to redbus (req.ID : ********) regarding bus cancellation on **-oct-**** in KPN travels.I called nearly ** times for the same issue for past ** days but every time they are telling me to wait for ** hrs. Even though the KPN ...

Nov 15, 2019 by Sabari

Redbus - THREE COMPLAINTS AGAINST RED BUS Open

I have filed three complaints to RedBus during my tour of Udaipur-Jodhpur-Udaipur. First and Second of Udaipur to Jodhpur bus of Hans Travels (Boarding point Shrinath Nandu Travels) Ticket Nos. TNBT ******** and TNBT********. The bus was sup...

Nov 12, 2019 by Dr. Chandresh Kumar Chhatlani

Redbus - Bus pickup district cancelled without information Closed

I have booked a berth in a bus from Patna to Delhi scheduled on */**/**** at *.** pm. My ticket number was TNBP******** and PNR was TS******************ENPB/*****/Patna-Delhi ** and seat no. – LS*. I am a resident of Begusarai, so took a b...

Nov 06, 2019 by Kumari Vandana

Redbus - Bus cancellation at last moment and no alternatives arranged Open

I had booked tickets on redbus app for four members at ****rs. Bus service is from sea-bird tourist. I have got call from sea-bird saying bus got cancelled due to some physical damage and they can't arrange for alternatives on the day of my tra...

Nov 05, 2019 by Akash Osekar

Redbus - Online booking of bus closed still redbus sold those tickets to me Open

On **th october ****, I had to go from patna from Madhubani. So I booked * tickets for me and my family. Today, when I went to the boarding point,I came to know that online booking of that bus is closed from last year.So I called customer care ...

Oct 30, 2019 by Anjali Kumari Jha

Redbus - Didnt get refund Closed

i cancel my redbus ticket for an emergency... i hv * refund my ***.* rups...**.* rups for cnclation fees... when i cmplint they told me that this process will take **-**dys.. but its *month of cncelation... till now i didnt get my money...i wan...

Oct 24, 2019 by nobanita das

Redbus - Refund not credited Closed

I am Prakasan.R . I had booked a ticket from Hyderabad to Palakkad on **th June **** in redbus (Orange Tours and Travels). The ticket number is TN*M********. The bus got cancelled and the refund was initiated for an amount of ₹**** but the am...

Oct 21, 2019 by Prakasan R

Redbus - Not picked up by bus operator even though I was waiting on time in pick up point Open

I have booked a seat in Redbus in Parveen travels on ** September ****. The seat got confirmed, the amount deducted *** rupees. I called crew number at *.** pm from my pickup point. My boarding time was * pm. Crew guy told wait their pickup cab...

Sep 01, 2019 by Balaji D

Redbus - Refund not done Open

I have bioked a travels from Bangalore to Pune for wguch payment waa detected from my account but ticket was not issued. Later it showed failed transaction. Now after * days also i hav not received refund amount. ...

Aug 30, 2019 by Azra Tahseen

Redbus - Bus got cancelled Closed

Ticket no: TN*N******** I was at boarding point wherein till waiting for * hours bus had not arrived . Bus did not come there. I also called redbus at that time to get bus contact no. I contacted bus too telling about bus cancellation for no...

Aug 26, 2019 by Nikhil

Redbus - Misguide of bus number Closed

As v booked ticket for national travels through redbus, but v got message of bus number KA**AA**** which is supposed to go Hubli but the location was different since v asked driver and at office they said it's redbus mistake as they sent a wron...

Aug 12, 2019 by Anusha

Redbus - Auto reschedule of date of travel Closed

I had booked a bus from Hubli to Bangalore on **/*/** for **/*/**. But the trip was auto resheduled to **/*/**. When customer care was enquired they told they can't help as they cannot reschedule despite the problem being from their side. Had t...

Aug 10, 2019 by Joewin Monteiro

Redbus - Booking ticket of bus which does not exist Open

Booked ticket for Jalna to Jalgaon for ** July **** morning * am on Redbus. But the bus services are not available as it does not exist. Still, Redbus is booking it. Due to which I missed my connecting train. When asked for refund they told me ...

Jul 22, 2019 by Navin Ramchandani

Redbus - Refund not received from Redbus Open

My bus ticket was cancelled by the operator on **th June. Also, I got a cancellation invoice from them. So I waited for more than * working days and contacted Redbus. They told It's under process. I contacted them many times and after * weeks t...

Jul 20, 2019 by Lijo Varghese

Redbus - Bus operator/ Redbus not allowed me to cancel the ticket. Open

Hi, I booked a seat in Orange Travels from Hyd - Bengaluru and the cancellation policy is "Ticket won't be cancelled before * hours of journey time". Journey time is **th July **** *.** pm and tried to cancel the ticket from **th July **** * p...

Jul 16, 2019 by SUDHEER AYINALA

Redbus - GST number not issued Open

I booked the ticket from delhi to jaipur through Redbus on **jan-**, I requested to redbus provide the GST number of the ticket for claiming purpose, but the customer care person provide the bus agency number to collect directly, i contact with...

Jul 11, 2019 by Mayil Rajkumar

Redbus - Money got refund Closed

I had booked a ticket using Redbus from Delhi to Haridwar on *th of June **** and it was confirmed. However, on the same day, I got a call from bus operator that they had cancelled my booking due to some bus breakdown and when I asked for other...

Jul 05, 2019 by Ravi Kumar

Redbus - Refund not processed Open

My refund is not done from past * months...

Jun 19, 2019 by Rijoe Joseph R

Redbus - Refund of bus tickets not received Open

I had booked * tickets on * rd June **** from redbus app for journey from Pune to Dhule. At first attempt I used Paytm as a payment gateway but they asked my debit card Details..so money was deducted via debit card of Sbi but tickets were no...

Jun 12, 2019 by Pranita Shriram Deshpande

Redbus - Refund not received Open

My transaction failed but the money went conveniently into their "wallet." Now they wouldn't give me the money back saying I chose that. I wouldn't have chosen that if they had made it clear that it would forever be stuck in that. Fraudsters! ...

Apr 28, 2019 by Ducasse

Redbus - Driver did not stop the bus at boarding point Open

I have booked a ticket from Lingsugur to Bangalore on **th April. The bus did not stop at the boarding point. We waved our hands but the driver did not stop at the boarding point....

Apr 18, 2019 by ANURADHA

Redbus - Wasted my 3 hours at boarding point Open

I booked bus (universal travels) in Redbus app on **/**/**** at *:** am. My travel is from SRM University (Kattangulathur) to Sirkali Kai Katti bye-pass. The app showed me my boarding time is **:** am and I went to my boarding point at **:** am...

Apr 16, 2019 by Vijay.R

Redbus - Refused to refund Open

As I was booked my travelling through Redbus last **st March ****. Unfortunately, my booking was cancelled but my money (Rs. *** ) was credited by Redbus. I called Redbus customer team and complaint about this incident but still, they are not s...

Apr 11, 2019 by ROSHAN KUMAR M

Redbus - Want refund of bus ticket Open

On *th April ****, I booked a bus ticket online for a female passenger to travel from Baramunda bus stand (Bhubaneswar) to Sunabeda (HAL township, Koraput) on **th April ****. But due to strike on **th April the bus did not come on that day. So...

Apr 10, 2019 by Rakesh Kumar Pradhan

Redbus - No reply from the customer care Closed

I referred my friend whose & he completed his journey by booking his ticket through redbus on **.**.****. Also i refereed my another friend & he also completed his journey by booking his ticket through redbus on **.**.**** But i did not got ...

Jan 16, 2019 by Sohail Sajed Shaikh

Redbus - Late arrival of bus Closed

we were traveling from kalburgi to bangalore on the **th of november. first of all, on the day of pickup, the bus was late to depart, we had no clue where the bus was and no contact numbers were valid/picking the call! we had booked through...

Nov 12, 2018 by Shruthi

Redbus - AC bus not provided Open

my parents who are almost ** yrs old were supposed to travel by the ac bus to their native place. but the operator refused to provide ac bus even after we showed them that we have booked the ticket through redbus for ac bus. this happened sec...

Nov 09, 2018 by AMRESH KUMAR TIWARI

Redbus - Redbus have not done the refund Open

I tried to book * tickets from Mumbai to Aurangabad .Both the times money was deducted and ticket was not provided to me.when I contacted my bank customer service they told that money is deposited in the account of Redbus.while redbus haven't g...

Nov 04, 2018 by Uday

Redbus - Booking issue Closed

I have booked one ticket from Kakinada to Hyderabad on ** th aug and app said this seat is not Available so I booked another seat in the thought of like they will refund. But after some time both tickets have confirmed..then I called to the ser...

Sep 10, 2018 by Aravindaswami Puligedda

Redbus - Unable to travel though the ticket is booked Open

I booked the ticket from madurai to chennai on september *nd but when i went to board the bus on the boarding date the operator insulted me stating i booked the ticket on the previous date (september *st) as per his record. He started talking r...

Sep 03, 2018 by Balaji

Redbus - Refund not processed Open

I cancelled my ticket from Bangalore to Tirupati on **th June , ****. They told me that the refund amount of ₹**** will be processed in *-* working days, but still the amount is nit credited to my bank account ...

Aug 24, 2018 by Nagireddy siva karthik

Redbus - Redbud, bus stop at 3pm,no help Open

My bus was shatabdi AC (*+*) form Alambhag bus station, departure time was **.** yesterday (** July). The bus stop working near * PM at night near Faizabad,there is no alternative help from driver. We(passenger) / I need to arrange our own...

Jul 18, 2018 by Prashant Singh

Redbus - Ticket refund missing Open

I've tried to book ticket via redbus, after multiple transaction failure, I got my tickets booked. But one of the transactions with rs ****.* hasn't been refunded yet. Even if a complaint has been raised to redbus, no action has been taken yet....

May 31, 2018 by Jeffy Mathew

Redbus - Bus cancellation By Tour operator Open

I did booked ticket with redbus from ahmedabad to anjar on **th March to travel by Volvo bus, i got call from bus operator Patel tours the Volvo bus has been canceled, then i called to redbus customer care number and ask them for refund CCE r...

Apr 11, 2018 by Nikhil Manigar Goswami

Redbus - Universal Travel - Redbus.in Closed

I have booked a universal bus transport for my previous day travel from Kumbakonam to Coimbatore with seat B* upper berth with cost me *** rupees. And the bus operator called me at time of * PM, means * hours before the bus departure my pickup...

Feb 21, 2018 by Sharma Roshan

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