File a Complaint against Purplle
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Purplle
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How to resolve Purplle complaints online
If you want to complain about a problem that relates to Purplle, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Purplle?
If you are not satisfied with Purplle, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Purplle and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Purplle
But before filing a complaint, you should
a. Contact the customer support of Purplle first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Purplle
Find the contact details of Purplle to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Purplle to get their attention on your complaint
Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Purplle - Missing item from the parcel Open
I order some products from purplle from that * items were missing.I immediately raised complaint on the app but they rejected the return and complaint. I have mailed them many times but no action taken as I was also having a proper unboxing vid...
Jun 11, 2026 by Srasti Yadav
Purplle - My order is not received for prepaid delivery Open
"I am writing to express my extreme disappointment regarding my order placed on May **st, which was a prepaid order. As of now, I have received zero updates on the status of my order, and it has not arrived by the expected delivery date. Fur...
May 24, 2026 by Devi
Purplle - Wrong product refund not credited Closed
I ordered shampoo, conditioner, moisturizer, and face wash from the Purplle app. However, instead of these products, I received an innerwear item which is completely unrelated to my order and not a Purplle product. This is a serious delivery mi...
Jan 13, 2026 by athulyasudarsanan
Purplle - Wrong product refund not credited Closed
I ordered shampoo, conditioner, moisturizer, and face wash from the Purplle app. However, instead of these products, I received an innerwear item which is completely unrelated to my order and not a Purplle product. This is a serious delivery mi...
Jan 13, 2026 by athulyasudarsanan
Purplle - Package not delivered Closed
Order placed on **th sept **** and it's despatch from bhubaneswar to balikuda, Jagatsinghpur after some day I checked my phone for where my order is? Then I came to know that my order already delivered on **st sept **** ..i ordered a serum from...
Oct 08, 2025 by Debasish swain
Purplle - Damaged product recieved from purplle Closed
I received a damaged and delayed product from my recent order. I had ordered on **th September ****, and it was supposed to arrive by **th September, but I actually received it on **th September ****. The product, Blue Heaven Intense Matte Lip...
Oct 04, 2025 by Debarati Das
Purplle - Refund Denied for Damaged Products Order ID 676 Closed
I placed an order of * items from Purplle on **.**.****, delivered on **.**.****. Out of these, * items were delivered in damaged and unusable condition: *. Mars Ink Pen Eyeliner (₹***) — already opened, plastic wrapping missing, brandin...
Oct 03, 2025 by archika
Purplle - Damaged product Open
They have sent damaged product and after complaining they are not accepting their mistake ..report them to consumer court bt they are not bother about it as per them no one can do anything and they will do whatever they want...
Jun 24, 2025 by Nikita kumari
Purplle - Purplle delivery damaged and CONTIMINATED PRODUCT Open
They firstly send the product which has no cap and leakage and it's all showing on their outer packaging..after complaining several time they are not accepting their mistake...
May 28, 2025 by Nikita kumari
Purplle - Purplle sending damaged item Closed
I have registered my complain *** times and yet they reject it ..they send damaged item with no cap ...yet they are not taking it into consideration ...
May 28, 2025 by Niki
Purplle - Leaked item delivered Open
I orderd * hair serum from purplle. When i receive my order i open the box after delivery and see both of the serum was leaked and product also intact in the box but whole packet was wet for leakage. I try thousands of times to return from or...
Mar 23, 2024 by Bidisa Saha
Purplle - Refund not credited Closed
I've ordered some products from purplle on **th od dec**** through prepaid and cancelled it at the same time as i wanted to add some more items and ordered again through cod. Since then purplle company have told me that they've refunded my mone...
Feb 25, 2024 by Puja Yadav
Purplle - Delivery failure and returned without the consumer knowledge Closed
as purplle was offering a sale in which i ordered * items from * different brands in which i got some discounts and a free product that was included in the sale offer. When the first delivery failed as they were not able to contact me ,i came t...
Feb 17, 2024 by Bini Geevarghese
Purplle - Incorrect Item Delivered Open
I am writing to complain about a product that I ordered from Purplle.com. I placed the order on June **, **** at *:** PM and it was delivered to me on June **, **** at *:** PM. The product that I ordered was a Philips Hair Dryer. However, when ...
Jun 20, 2023 by Sonu Kumar
Purplle - Wrong product delivered by purplle Closed
I ordered loreal paris infalliable compact and instead received a mamaearth face mask from purplle.I raised a return request which they rejected * times i don't know what to do either send me my product or refund me my money back...
Dec 13, 2022 by Muski
Purplle - Paid but order not received costumer care is non responsive Closed
I placed an order on purplle On *th Feb. (Prefer ID -last * digits, ****). An item, Ruby's organic kajal was missing from the box delivered to me. I opened a request towards that again and again and all the times, they closed it without any res...
Feb 12, 2021 by Kopal Arora
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