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PURE EV ^(17/31)

PURE EV - PURE EV Battery Warranty Issue Company Asking Paid MBF During Warranty ^Open

I purchased a PURE EV lithium battery on **-**-**** for approximately Rs. **,***, and the battery is still under warranty. Recently, I started facing battery imbalance issues, sudden shutdown behavior, and voltage fluctuation warnings while rid...

May 13, 2026 by Sachin Raut

PURE EV - PURE EV epluto battery not replaced ^Open

We have got pure ev epluto *g scooter **** model on december ****. We have faced brake sensor issue during time of delivery itself. After a few days battery problem occured for which they took around *-* months to replace without even providi...

Jul 31, 2024 by Neeraj Kumar Gopal

PURE EV - Warrenty Battery replacement ^Closed

Hi it's been * years i bought pure ev e Pluto*g. Few months back battery gone faulty and showroom people told it will take time as battery are not available and they have taken the battery to factory last month I got a call from factory and to...

Jan 08, 2024 by Saiteja

PURE EV - Battery replacement issue ^Open

i got pure ev scooter for ****** model epluto *g after two months only battery fails but after a lot of struggle I got standby battery but that also failed later the dealer said all the battery has fail our company are fixing it after one year...

Dec 22, 2023 by rafiq

PURE EV - Battery related problem ^Open

I have purchased the pure ev scooty e pluto * g in oct ****. After one year battery is not working properly .. when i have gone to service center located in jammu , they told me battery is condemned and will be send to its showroom to repair.. ...

Dec 13, 2023 by Ravindar singh

PURE EV - Bad Quality EV ^Open

Been Only * Year and ** Months ..Vehicle is having Voltage Drop Issue. Installed Fardayx but still having same issue. Bike is Giving only **Km Range. Battery has been Repaired Twice in Factory . Still Issue is Not Solved. I have Given Vehicle...

Nov 04, 2023 by Rohit Badade

PURE EV - Battery Burnt Dealer premise ^Open

Kanpur Dealer Future Electric rides has taken vehicle & battery because scooter was not giving miilage. A fire incident took place and dealer has just returned vehicle, telling battery burnt. What is our fault as a customer. Dealer must insure ...

Sep 20, 2023 by Amit Mehrotra

PURE EV - Battery Not repaired ^Open

I had some issues with by electric scooter battery. I was not getting range. I contacted to the service centre. They take my battery for repair and send the battery to the company head office. I submitted the battery on * July but there is no r...

Sep 09, 2023 by Ashish singh

PURE EV - Service station colsed ^Closed

Hi. I am a pure ev user. My service is pending and now service station which was near me is closed now. My battery is not working good. Sudden drop issue and some other minor par issue. Now there is no service station near me and if I don't do ...

Sep 08, 2023 by Dalvir Singh

PURE EV - Battery problem ^Closed

Vehicle using running time automatically cut off battery charge down, many times told service station but' not resolved the problem, pallikaranai branch handover the battery but' our employee called mpf problem so, replace inthis spare clear ba...

Aug 18, 2023 by Kathi ahamed

PURE EV - No warranty on moped ^Closed

Purchased pure ev moped in june **** and the charges died in july. Went to workshop at lal Bazar but he said there is no warranty on moped or its parts, believing that i said him to repair it atleast and now it has been ** days and he is sayin...

Aug 05, 2023 by Aqib Manzoor

PURE EV - Bike speed is not meeting as mentioned by the company ^Closed

I bought Etryst *** and it's been * months. I have not even travelled ****km yet. Iam facing speed issues in it. Company claims that it will reach **km in mode *, **km in mode * and **km in mode *. But my bike is reaching **km in mode *, **km i...

Jul 15, 2023 by Karthikeyan Bhoopathy

PURE EV - Battery issue ^Closed

many time informed to dealer but not use and telling that will repair and why they telling warranty and guarantee, not happy with product ev pure regarding battery ...

Jul 03, 2023 by madhav

PURE EV - Battery not working properly ^Closed

company is not changing battery as it in warranty period and showroom people ask for additional money again and again, the company is taken seriously....

Apr 25, 2023 by Yash Gupta

PURE EV - Battery replacement is still not done for last one month even though it is under warrenty ^Closed

Hi Team, My electric scooter is stopped working, when i called EV team in Bangalore, they said Battery is not working, it is almost one month we have given the battery, till now we have not received any replacement, what is the use of this ele...

Apr 14, 2023 by Harsha Kumar

PURE EV - My scooter RC Not provided ^Open

I Bought Entrance Neo Past * Month Before From Sellar Chennai E-Bike For Chennai In Tamil Nadu But I Till Not Received My RC Book From My Dealar Because My Dealar Closed That Showroom I Tried To Contact Customer Care But No Use I Can't Received...

Apr 01, 2023 by Ramesh R

PURE EV - Battery under warranty still part replacment is charged by the company ^Closed

I had a problem with the battery. It required a battery faraday part for resolution. It is covered under warranty still the dealer charged me for the part and said company will reimburse the amount. Comoany also confirmed that my battery is und...

Mar 23, 2023 by Atharv

PURE EV - Electric Vehicle battery Not repaired Replaced in warranty period even after 30 days ^Closed

The Vehicle Epluto*g started getting battery problem, I raised a ticket (D****-Jan **) in the company website on *nd Jan. I got a call after couple of days from the service representative and asked me to visit service center. hence I took it to...

Feb 01, 2023 by Anikethan

PURE EV - Vehicle breakdown third time ^Open

Hi, I purchased pure EV *G in December **** at Chennai e-bikes. It broke down for the first time in Nov ****. This e bikes showroom is now closed and We were asked to come to a remote place far away from the city. We were give a replacement ba...

Jan 31, 2023 by Abhishikta K

PURE EV - PURE EV Poor Service Motor Loss ^Closed

We have Purchased Pure EV Scooter on **-Feb -****, I have been very much frustrated with this company, i have done * services when i try doing *th service they have closed the company in Gundy and i found the replacement service center in medav...

Jan 24, 2023 by B.N Srinivasalu

PURE EV - Service Issues ^Closed

Sir Our talk on **/**/**** *)As per your request we contacted Toll Free Number to lodge our complaints, but the lady picked up the phone , and replied that she will consult CEO, but till date no reply (This is the practice of the lady to ...

Jan 08, 2023 by Mohammed Salim Nawaz

PURE EV - Pure EV scooter battery replacement ^Open

I purchased a Pure EV scooter (Epluto *g) just * months back. Now I am facing serous battery issue twice in nearly a month . After running for nearly ** kms the battery drains down to * from * points and suddenly stops. I had faced a lot of pr...

Sep 26, 2022 by Naveen Otty

PURE EV - Sudden breakdown ^Open

Im facing issue with entrance neo from first year itself, within one year I changed buttons, battery plug socket, mcb, I unable to deliver blood and platelets to my relative due to sudden breakdown, I will never forget. I will not recommend th...

Sep 03, 2022 by shreeramj Joshi

PURE EV - EV ^Closed

* i have purchased pure EV G* scooter it's have many problems but showroom owner r Rufus every issue he said "इतना तो चलता हे" or i take hard discussion about problems than he said "ये आपका वहम हे" ...

Aug 26, 2022 by Sachin pal

PURE EV - PURE EV TOOK VEHICLE ORDER BUT DIDNT DELIVER VEHICLE OR RETURNING MONEY ^Closed

PURE EV TOOK VEHICLE ORDER FROM US WORTH RS ** LAC AND DIDNT DELIVER FULL VEHICLE AND OVER AND ABOVE EXTORTED ** LAC MORE TO DELIVER OLD ORDER, BASICALLY PURE EV IS DOING DRAUD WITH DEALERS COLLETING MONEY FROM DEALER ON THE NAME OF ORDER AND ...

Jun 23, 2022 by RAJESH GIRI

PURE EV - TERRIBLE SERVICE FROM PURE EV ^Open

I have purchased Pluto * G from Pure EV from Chennai EBikes showroom in June ****. Since purchased, my battery had a charging problem once and battery charger had failed to charge twice. I have given the charger to Chennai Ebikes for servici...

Feb 02, 2022 by SELVARAJ NARASIMHAN

PURE EV - Pure EV battery Repair ^Closed

We bought Pure EV epluto. Battery has stopped working from * month. For repair Vijayawada distributor is saying ** days of time and also not providing any Spare Battery...

Jan 13, 2022 by Santosh

PURE EV - Bad service ^Closed

Bad service not properly solving the querys...

Jul 07, 2021 by Nandan

PURE EV - Battery issue still not solve ^Open

Two weeks before, I going to service center for my bike battery problem. They took my and time period of * days to resolve the problem. But, still date my bike not serviced. If ,I ask or call there is no response. So , please don't buy a produc...

Jun 30, 2021 by Aravind

PURE EV - Colour variation ^Open

I have bought Electrical vehicle in the month of February ****. I went for registration in the same month.Motor Vehicle inspector rejected saying wrong colour mentioned in the form **. Company people selling it as Matt grey but they are ment...

Apr 29, 2021 by Sai kumar c

PURE EV - PURE EV LITHUM BATTERY ^Closed

I have purchased a **v **AH battery only for the e rickshaw application in sep**. company never told me that these are substandard batteries and can't be used for rickshaw applications. they have lied about the product quality and never told t...

Feb 18, 2021 by Nitesh seth

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