Pharmeasy
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Complaints
Pharmeasy - Refund pending since 15 days Open
Refund was initiated to original souce but it was not successful. On **th may I was told refund will be initiated to pharmeasy cash wallet and will be credited with in ** hours, still not got the refund, no response on email and they are not pr...
May 20, 2026 by Sagar
Pharmeasy - MEDICINE NOT DELIVERED Open
I placed a medicine order on **th July ****, but till now, my issue has not been resolved. I have made several calls to your customer care team, but unfortunately, no one has provided any proper help or resolution. This level of negligence is a...
Jul 12, 2025 by GULAM MUSTAFA
Pharmeasy - Package not delivered Open
I ordered insulin for my father around *:**pm and was supposed to receive the same before **pm. But when I checked the status online it's showing that they delivered my medicine but I'm yet to receive the same...
Aug 30, 2024 by NUMAAN MAHMOOD
Pharmeasy - Medicine not delivered nor money refunded Closed
It has been a pathetic experience with the PharmEasy team. Customer team is very rude and unprofessional. I placed an order on **th August **** order id ****************** between ** pm to **:** pm IST. It was very critical for me to get the ...
Aug 21, 2024 by Praveen
Pharmeasy - Deliver wrong medicine Closed
I have ordered eritel ch trio ** medicine for my mother for high blood pressure problem. I they delivered wrong medicine Eritel LM **. And they said they can not refund the amount....
Jan 08, 2024 by Chhavi Chaudhary
Pharmeasy - Medicine not delivered losted the package Closed
I ordered the medicine from PharmEasy on **.**.****, expected delivery date was **.**.**** but I have not received the medicine package till **.**.****, I have called customer care of PharmEasy many times but every time they said they would del...
Dec 25, 2023 by Mohan
Pharmeasy - Regarding refund of money Open
I order two quantity of tretin cream *.***% but i need not more required the return all two quantities but they said only one item received, i call customer pharmeasy three to four times but they always give me ** to ** hrs but * days complete ...
Oct 24, 2023 by Alok
Pharmeasy - Reports are not delivered Closed
We have booked hb*ac and ** st they came took blood sample. But still we have nit received the reports. When I called customer care department they said they will get back to me. Afternoon I got a call from Mr rajesh he saying because of some...
Mar 22, 2023 by Swapna
Pharmeasy - Frustrated by advertisement Closed
My name is Farhan Daudi. When I opened my mobile phone than pharmeasy start giving ad one after one . Now I am frustrated and irritated by pharmeasy's ad .now please take necessary action to solve my problem Thank you ...
Feb 03, 2023 by Farhan Daudi
Pharmeasy - Blood sample taken but not sampled Open
They took my blood sample and then didn’t test it because the payment didn't reflect in their servers. Then, instead of waiting for ** hours, they threw away my blood and said there won't be a report. I was left with bruises and no blood repo...
Dec 27, 2022 by Aditi Singhal
Pharmeasy - Delivered expiry medicines Open
I have ordered * strips of Supracal tablets on **th of November **** and upon receiving the medicines one of the strip was expiring on **th November **** which is just one day left for expiry. I have called the Customercare and have requested t...
Dec 07, 2022 by Masood
Pharmeasy - Medicine missing in the package delivered Closed
Dear sir/mam, I have ordered medicine for my mother as below eye drops *. Brinzox *.Ganfort In the package Brinzox medicine was missing. At the time package was delivered to my mother and i was in office. Once i back from office ...
Nov 12, 2022 by Arunkumar Shanmugam
Pharmeasy - Horrible report shared by Pharmeasy Closed
I got the report by Pharmeasy,and after cunsulting with doctor again i went for the recheck-up , where i found lot of wrong data was there, in report creatinine was showing *.** but it is *.**, i need my money back along with whatever i have S...
Oct 31, 2022 by sushant kumar
Pharmeasy - I have received less quantity of medicine other than what was ordered Closed
I have ordered ** strips of glycomet trio *mg tablets. But when I received the package it had only ** strips with other medicines which was ordered . I immediately called the customer care they said they will check and refund for the missing st...
Oct 28, 2022 by Kavya Setty
Pharmeasy - Wron medicine delivered Open
I ordered "Cipladine Gargle Bottle of ***ml" on **/**/**** in place of which they delivered me different product which was only for external use and one my family member used that wrong product as gargle unknown of the difference. This made the...
Sep 30, 2022 by Rishabh
Pharmeasy - Product changed in quantity Closed
My order contain ahaglow advance facewash ***gm ruppee *** which is replaced by ahaglow advance facewash ***gm ruppee ***.* & due to this i suffered loss of *** gm facewash because there is little amount of difference in latter & forme...
Oct 16, 2021 by Ritika jain
Pharmeasy - NOT DELIVERED ON ESTIMATED DATE Open
PHARMEASY ORDER NUMBER M********. I HAVE PLACE ORDER ON **ST SEPTEMBER. ESTIMATED DELIVERY DATE WAS **TH SEPT. TO **TH SEPT. STILL NOT RECEIVED ORDER. MEDICINE WAS OF PARALYSIS WHICH MY DAD WAS SUFFERING FROM. ...
Sep 27, 2021 by DEEP VASANT SHAH
Pharmeasy - Refund not received for returned item Open
Refund not given for returned item. Medlife Order ID: OR****JLC-***A . Its been * months, i am waiting for a refund of a returned item. Havent received refund of protinex vanilla flavour. Amount rs ***.* . Emailed many times to care@pharmeasy.i...
Jul 07, 2021 by Dipanshu Dhingra
Pharmeasy - Fake lab test Open
My name is vivek gupta and i am from kolkata. Today on **/**/**** i was scheduled for * tests including blood and stool test. PharmEasy person arrived and took all blood samples and stool sample . But after * hrs i got call from PharmEasy that ...
May 31, 2021 by Vivek gupta
Pharmeasy - Return was completed but does not initiate refund Open
Ordered threptin tin * kg, but recieved a damaged product. So I had returned it to them, but after picked up it is now ** days but didn't get any response for refund. I have called customer care service since last * days but of no use as they a...
May 20, 2021 by Bhushan Bhole
Pharmeasy - Medical report got delayed Closed
Hi I gave a sample for tests on *th May. Today is **th May. It's been * days and I didn't get my report. It's not an order from amazon or flipkart so that delay is ok with the client. It's a medical report and people are waiting for their re...
May 14, 2021 by Ashish Kumar
Pharmeasy - Money is not refunded Closed
Order#D****** (**th Apr ****),was cancelled by your executive, till then I am asking for refund of my money but their is no response from their support, I tried mail/call both medium but no one is responding. Kindly refund my money....
May 13, 2021 by Kamal
Pharmeasy - Order delayed and not informed well before Closed
I ordered medicines for emergency purpose and it is originally to be delivered on **th april but is not delivered even on **th april wasting my money ...
Apr 27, 2021 by Guru
Pharmeasy - No option for unsubscribe app Closed
I. Am tired of daily messages and emails from pharmeasy as per law it should have a unsubscribe or delete my account or number details. But it doesnot have any such click. I am extremely fed up....
Apr 24, 2021 by Sonam Jain
Pharmeasy - Fraud of millions everyday Open
I usually order medicine from Pharmeasy, and kept that on one place. Afterwards, few medicines are not required, I returned those. Later I found they refunded me ****/-(approx) less. Reason is the batch no. Not matched, but the medicines are sa...
Feb 19, 2021 by Abhishek Pansari
Pharmeasy - Pharmeasy not refund money for returned order regarding Open
Sir, My Order number:M******** My mobile number:********** I ordered medicine in pharmeasy on **/**/****.Since the medicines are in damage condition I returned it back to send. Pharmeasy received the my return medicine parcel on ** Sep ****.But...
Oct 09, 2020 by Ramu
Pharmeasy - Non delivery of medicine Open
Hello.. I have ordered some medicine vide order no M******** on Aug ** *.**pm.and done online payment on Aug ** .and expected delivery date was on **th August. But it is a matter of strange that in my account it is showing that the order was de...
Aug 23, 2020 by Satya Sundar Sahoo
Pharmeasy - Wrong tablets delivered Closed
I ordered * strips of istamet **/***mg in pharmeasy mobile app , they delivered * strip of **)***mg and another one having the stickers of **/***mg but actually the tablets are the composition of **/****mg. They wrongly stickered over a ****mg ...
Aug 21, 2020 by Bruno Robert
Pharmeasy - Package has not been delivered Open
In order deatail, its showing that product has been delivered. But I did not get the product neither did get any call/message from tge delivery person....
Aug 07, 2020 by ABDUR RAHMAN KHAN
Pharmeasy - Bluffed Open
On *.*.**** a man named Kunal Malhotra called me by his no.(**********) on behalf of naukri.com.. M mbbs pass-out and was looking for some telemedicine related job.. He told me that one company named Pharmeasy requires a Dr so he insisted me to...
Jul 19, 2020 by Jyoti Jaiswal
Pharmeasy - Fraud Closed
I placed my order which was to reach me on ** th june ****. I was looking for a cashback I hadn't received,when I got to find that my medicines had been delivered,no confirmation or no email or message or call received by any provider or delive...
Jun 23, 2020 by Aasma Sarangal
Pharmeasy - Pharmeasy not refunding medicines Open
महोदय मैंने Pharameasy से ऑनलाइन medicine आर्डर की थी जिसमे से एक दवाई मुझे वापस करनी है किन्तु कंपनी के C...
Jun 03, 2020 by Manoj duklan
Pharmeasy - Cheated us in medicine order Open
They have cheated us in medicine order in Corona time they charged us money by showing some duplicate reasons.please help us there no money for our live lihood please take action and give our money back...
Apr 20, 2020 by B.kantha bai
Pharmeasy - The medicines are different from what i ordered Closed
I ordered * strips of gledepamet xr **/**** And after some time they accepted the order by showing that the medicines are available and ask for pay online as the covid ** going on . So I payed the amount of Rs. ****. And when I get the delivery...
Apr 15, 2020 by Kirti kar
Pharmeasy - Not delivering the package Closed
I ordered medicines from pharmeasy. The due date of delivery is ** march **** but on ** march i got a message that the delivery was unsuccessful which was not even attempted. Now they are saying that the region is not serviceable. They should ...
Mar 23, 2020 by Himani Mittal
Pharmeasy - Non payment of stipend earned during Internship Tenure Open
I was selected for "Customer Acquisition in Pharmeasy" from the Awign app. I extremely worked hard during my internship tenure and achieved more successful leads that the target given. I received my certificate and they promised to process my s...
Mar 20, 2020 by Megha Dhar
Pharmeasy - Refund denied Closed
I have ordered one DR MOREPEN BG ** * METER + ** STRIPS on **st December and get it delivered on *th January. After opening the package I found that the glucometer is missing from the package and I immediately raised a complaint through the cus...
Feb 04, 2020 by SEPHALI MISHRA
Pharmeasy - Not returning the money after doing fraud with me Open
I have ordered a TUGAIN *% SOLUTION medicine from Pharmeasy paying *** rs. I got it on **th NOV ****.It was the packet of TUGAIN * but inside it someone had put a Dabur gulabari. The outter packaging with pharmeasy wrap was intact,so I opened i...
Dec 23, 2019 by Abhilash Sahoo
Pharmeasy - Reg discount Closed
Dear Sir I take ur medicine through Mr kartik his con no ********** he told me to give order to me i arrange **% discount on every order *- * Order I got from him on which I receive **% discount from pharmeasy & *% mr kartik reimburse through...
Dec 18, 2019 by Sunil khanna
Pharmeasy - Pathological test report not delivered Open
Order#D****** The lab report was supposed to be delivered by **/**/****. It has not been delivered even on **/**/****. I have contacted PharmEasy, but they were unable clarify. It seems that I have been cheated by them....
Dec 09, 2019 by Subhajit Sarkar
Pharmeasy - Product not delivered Closed
After the delivery date **/**/**** i raised complain to deliver in time.. after two days ie on **/**/****.. no one is concerned to deliver the medicine in time.. upon that the response of those executive is so harrasing.. plz donnot order anyt...
Nov 02, 2019 by Sidharth sekhar patra
Pharmeasy - Diagnostic reports not delivered in time Closed
I ordered for Thyroid profile test for my father and the blood was duly collected on **.**.****. PharmEasy supposed to send the soft copy of report by **.**.**** and accordingly I took appointment of doctor for my father. But they have not sent...
Oct 24, 2019 by Subhajit Sarkar
Pharmeasy - Package not delivered Closed
My Order number is M********, it was supposed to delivered by **th Oct ****, but still they told it will take more time to be delivered. I told I want to cancel the item and I want the money back, so that I can purchase those medicine from othe...
Oct 16, 2019 by Atanu Dolui
Pharmeasy - Package not delivered Closed
I ordered medicine through pharmeasy.in. At the time of placing the order they clearly mentioned the date of delivery will be on or before **-**-****. But order is not yet delivered. When I contacted their customer service several times regardi...
Sep 25, 2019 by Navaneeswar Rao B
Pharmeasy - Pharmeasy — medical report not delivered Closed
I availed their services for CBC blood and Urine routine test and they said that report will be delivered online in max ** hrs but it has been more than that. On calling them every time they say to give them half hour or one hour but not provid...
Sep 08, 2019 by Md Sharique Alam
Pharmeasy - Payment not showing as paid in the pharmeasy app Open
I ordered medicines worth **** from Pharmeasy on **th August **** and paid the amount on **th August **** through Google Pay which shows successfully credited to Pharmeasy account on the same date. But the Pharmeasy people are not accepting tha...
Sep 01, 2019 by Saurabh Patil
Pharmeasy - Damaged insulin cartridges Open
I had ordered the Lantus insulin cartridge on the pharmeasy app on July **, ****. Invoice number is C***-**-********. Order Id: *******. The insulin bottle was damaged when I opened the cartridge packet and the insulin was leaking. Pharmeasy pu...
Jul 13, 2019 by Shobha Bahl
Pharmeasy - Package not delivered Open
I had placed an order through pharmeasy online medicine distributor on *th of October, ****. The parcel was shipped on the next day itself and the estimated delivery date was **th Oct, ****. Since it was a medicine order, I had ordered it think...
Oct 16, 2018 by SWASTIK KHUNTIA
Pharmeasy - Online ordered medicines not received Open
i h is showing ave ordered online medicines twice to Pharmeasy , *st order on **.**.**** for Rs. ***/- & *nd on **.**.**** for Rs. ***/- . It is showing that both the orders have been delivered to me but both the orders are not received to me. ...
Aug 20, 2018 by sunil s kulkarni
Pharmeasy - Salary not received Closed
Haven;t received my salary of * days in the month of jan, since I not a part of the company anymore, the company is making excuses, I met with an accident (on *th Jan)and was at home for around ** days and during that time they absconded me wit...
Feb 05, 2018 by Farid Shaikh
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Recent Hospital Complaints
I am filing this complaint regarding my treatment experience at Sadhana clinic, Khar Mumbai, which i...
By Anu