Pepper Fry
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Complaints
Pepper Fry - Product is under warranty still repair and replacement of a small part is being refused Closed
I had purchased a study table from pepper fry and it is under warranty period The plank has broken and it either needs to be replaced or to be repaired The customer care is refusing for both saying that it was broken because of usage I dont ...
Mar 05, 2024 by Aradhana Garg
Pepper Fry - Mislead the product Bean bag Open
We went to purchase a office chair and adding that we purchased a bean bag which was worth around **** rs The lady name caller Sitara showed us a product and told you will be getting the whole bean bag and it will be delivered to home address...
Aug 29, 2023 by Laali
Pepper Fry - Pacjage not delivered Closed
Hi, We purchased a Classic Leatherette bean bag with beans from Pepper fry on **th June vide invoice no *********. They keep postponing and have not delivered the same. now after long pursuit they have agreed to refund after the Merchant confi...
Jul 24, 2023 by Jagdish Ahuja Bunchworks
Pepper Fry - GST Denied by Pepper Fry on my Purchase Open
I have ordered and purchased a * seater sofa from pepper fry on *nd June **** While preparing the invoice i was denied GST benefit as system was not taking the GST input due to bug at merchant web page/site I was given the confirmation fr...
Jun 06, 2023 by SOURABH GAJENDRA PATEL
Pepper Fry - Product broken Open
Complaint filed with Pepperfry vide their ticket reference number is (EM-******-****). No response received. Phone call to their number ***-******** disconnected after hearing complaint. I had purchased Mager Smoke Brown Glass Chandelier manuf...
Jan 17, 2022 by Sushma Bhardwaj
Pepper Fry - Quality of Items delivered were substandard Open
I purchased * furniture items from Pepperfry.com on January *st, **** for Rs. **,***. After the items were delivered I realised that Pepperfry.com was deceptively selling sofas that don't have a comfortable soft foam and were way below quality ...
Jan 07, 2021 by Jonathan Michael
Pepper Fry - Defective Chair Not Repaired Open
Pepperfry delivered a broken chair to my house on *th May, ****. When we pointed out the crack in the chair on **th May, Pepperfry wrote back that returns are not allowed beyond a period of * days. Pepperfry is not even trying to get this chair...
Jun 08, 2019 by Anupam Bhatnagar
Pepper Fry - Incorrect description and package Open
Please find the attached images of bed, it has uneven planks, bottom ply has just been put up on the floor and that too without any attachment to the main body of bed. To make things worse, bottom ply has enough space for insects/ants to s...
Feb 15, 2019 by Pallav
Pepper Fry - Pepperfry Unwilling to Refund/ Replace Damaged Sofa Set Delivered Closed
Pepperfy has delivered a * seater sofa set on Feb *th which was damaged while being delivered and the delivery team were shown the same before leaving the premises and the accepted the damage and reported internally of the same. We in the inte...
Feb 07, 2019 by Smita Samal
Pepper Fry - Pepperfry gift coupon expiry date Open
I received a pepper fry gift coupon of *k on **th January **** late evening from woohoo on selling my dining table to Quikr. The expiry date of the coupon clearly is **th January ****. I tried purchasing a product from pepper fry on **th Janua...
Jan 28, 2019 by Suman Jha
Pepper Fry - Poor quality and incorrect product Closed
I had ordered * wardrobes and one TV unit in nov **** for my newly build apartment. The time of assemble I was not present could not see the products. After few days when I visited my flat noticed one of the wardrobes and tv unit colour and qua...
Jan 19, 2019 by Iva Bhuyan
Pepper Fry - Damage Product and no exchange Open
I purchased Dining table with four chairs from pepperfry. The product was delivered on **/**/**, and was assembled by pepperfry carpainter on **/**/**. Very next day , leg of one chair fractured , while I was sitting on it. Fortunately I surviv...
Dec 15, 2018 by Ritesh Tiwari
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