OnePlus
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Complaints
OnePlus - Oneplus 13 R Issue with Service and Replacement Delivery Open
I purchased a brand-new OnePlus **R smartphone via Amazon India on May **, ****, which was delivered to my address on May **, ****. Upon opening, the device was found to be Dead on Arrival due to an inherent manufacturing defect where the batte...
Jun 01, 2026 by Rajaram Reghuram
OnePlus - Oneplus 8 Green line screen issue after update my phone Open
I baught oneplus * phone in **** at ₹*****. Recently After update my oneplus * phone, A green line came in screen . I called oneplus customer support about issue. They told me that this phone came to its end of life so they cant replace scree...
May 13, 2026 by ADARSH SINGH RAJAWAT
OnePlus - Sevice problem with cheating Open
I am a **-year-old senior citizen from Akola, Maharashtra. On **-** Oct ****, I gave two phones (OnePlus Nord CE * Lite & OnePlus **R) for repair at OnePlus Authorised Service Center, Tilak Road, Akola. Violations committed: *. No job sh...
Nov 17, 2025 by Satishkumar Sarda
OnePlus - My OnePlus Phone became dead Open
I gave my phone to service center for screen replacement. They returned my phone after replacing the screen but after sometime the phone became dead. My mobile was running fine for * years. They are saying that it is your phone fault and we can...
Jul 09, 2025 by Rounak Hanuman Agrawal
OnePlus - Sold defective phone by company but no compensation Open
I had bought one plus *pro phone from Amazon in ****. The device worked fine for the first couple weeks, but after that my phone started having issues. First the issue started with battery life, the battery would drain out unusually faster and ...
Apr 09, 2025 by Guddy Das
OnePlus - Accidental damage Insurance plan coverage denied while still within date Open
I had bought this Oneplus **R just less than * years ago. I had bought it's official Insurance plan from OnePlus Care app (had read all the terms and conditions there) which was from Servify (they were official partners of OnePlus who handled ...
Mar 11, 2025 by Akshay Kumar Lohar
OnePlus - Damaged Product Delivered Open
Oneplus ** UV tempered glass screen protector was damaged on delivery. The company refused to accept any issue from their end and closed the case. No acceptance or ownership from company for any deliveries done by them...
Mar 05, 2025 by Sagar Vasani
OnePlus - TV not repaired from 2 month Open
I had purchase * years warranty from Jeeves. now my OnePlus TV is not working. I raised claim request on Jeeves in *th Nov ****. After ** days they request me to send TV at Pune location. One of there person came to my home and bring TV. and Af...
Dec 18, 2024 by Akshay Waghmare
OnePlus - Package not delivered yet Closed
My Order # [protected] is in the Ecom Express Delivery Center from October **. Till now nobody from Ecom Express called or came to deliver it. After one week also in the Order Tracking Link it is showing that the order is still in the Delivery...
Oct 14, 2024 by Ghanashyam barik
OnePlus - Service Open
As officially said my OnePlus that we have two options when get green like on screen ,, The one is free replace and other is upgrade to new one by paying ****-**** I submitted already it’s being ** days they dint do anything till now dint wo...
Sep 23, 2024 by Saurabh jain
OnePlus - PACKAGE IS DUPLICATE AND NOT WORKING Closed
I have ordered Oneplus ** W fast charger adapter and c-c type cable,package looks fine,but its is not working....
Sep 11, 2024 by Muhammad Jaseel
OnePlus - OnePlus Buds Pro left earbud low volume and hissing noise Closed
@OnePlus_Support OnePlus Buds Pro *R left earbud low sound and hissing noise. I went to service centre they said they will clean it but it got worse. I bought the product last year on */*/****, still the service centre is saying it is out of...
Aug 07, 2024 by Arnab Mondal
OnePlus - My phone screen damaged due to there software update no solution after more than 40 days Open
I was a user of One plus phone model ** Pro. Which i bought at ***** Rs. Suddenly a green line appeared on there screen which was due to their software update . When I approched them on **th july at their kandiwali service centre, they accepted...
Jul 22, 2024 by Amit Pawan Todi
OnePlus - OnePlus Buds pro batter drain issue Closed
My OnePlus Buds Pro battery drains quickly after the latest update, lasting less than ** minutes. It’s frustrating that this happened just after the one-year warranty expired. I believe the device should be replaced for free, especially consi...
Jun 24, 2024 by Sai Chaitanya
OnePlus - One side speaker not working Closed
One plus OnePlus Bullets Wireless Z* Bluetooth Headset. One side speaker not working properly ...
Jun 19, 2024 by Surjeet
OnePlus - Oneplus Nord 3 battery drains 1000 in Closed
OnePlus Nord * phone battery drains from ***% to *% just in *-*hours from begining itself and till today around ** months of use. Customer care says all good in phone, have seen ****s pd people commenting same thing in OnePlus community and no ...
May 30, 2024 by Shivanand Mishra
OnePlus - Neckband not working in one side Closed
Neckband not working in one side...
Apr 08, 2024 by Avanish singh
OnePlus - Damaged product Closed
My product is so bad & cheap please return my product ...
Mar 15, 2024 by Gourav prajapati
OnePlus - Oneplus 10 Pro phone dead after software update Open
I am a loyal customer of Oneplus since **** and currently using Oneplus ** pro. It is very unfortunate that on **th March i received an update from Oneplus for my device and after updating the same from the very next moment it was lagging and w...
Mar 15, 2024 by Pratik Suresh Koli
OnePlus - Refund issues Closed
Sku - ********** Bought OnePlus buds z* for ****rs . It got some issues within a week, so visited OnePlus service centre located in jayanagar, Bangalore on Feb *nd, ****. They told me to wait for * to ** days for replacement. Given date excee...
Feb 27, 2024 by Priyanka Arun
OnePlus - Oneplus Green line Coupon Code Scam Open
I've eagerly awaited purchasing the OnePlus **r or ** using the coupon code provided for the green line issue with my OnePlus * Pro. Unfortunately, it seems the codes aren't valid for the latest models, a detail not mentioned during the coupon ...
Jan 28, 2024 by Pratheesh B U
OnePlus - Redemption of Coupons Closed
I HAVE RECEIVED THE COUPON FOR MY ONEPLUS*T **+*** GB MOBILE FOR GREENLINE ISSUE IN DISPLAY WHICH CAN BE REDEEM ONLY ON ONEPLUS APP STORE & ONEPLUS WEB ONLY, HOWEVER REQUIRED MODEL IS NOT AVAILABLE ON GIVEN OPTION FROM MORE THAN ** DAYS BUT EAS...
Jan 25, 2024 by KISHAN DANGI
OnePlus - Refund not given for OnePlus monitor Closed
They took my monitor ** days ago and the refund is not yet given to me. They said your money will be refunded with ** days. But now I am wait for ** days. I asked their support team they don't even answer the reason, they just says please wait ...
Dec 23, 2023 by Dirshant kumar
OnePlus - Product faulty Closed
Dear sir, I would like to inform you that i have submited the Oneplus Nord Ce* *g blue colour ** gb ram ***gb storage at rohtak service center on * november for replacement because when I bought it from oneplus official website and after one ...
Nov 19, 2023 by Shivpal
OnePlus - TV Display lining issue Open
I have purchased a OnePlus TV by looking its brand name and after *.* years its display is started showing up linings in it. its very disappointing to me. when I reached to customer care they are saying the panel will be replaces and it will co...
Nov 17, 2023 by Yaduvir Singh
OnePlus - Oneplus buds right earpiece not working and not charging Closed
The right earpiece of the oneplus buds is not working.The sound is coming is very less and if it connects ,it suddenly disconnects and charge stays for only * mins maximum....
Nov 05, 2023 by Ayush sonawane
OnePlus - Oneplus Pink Line on Screen Open
Recently my OnePlus *T (** GB/ *** GB)phone abruptly showed a pink line on the right side of the screen (Note: After purchasing the phone i have never dropped or damaged the phone). At first, i thought it was just a glitch and thought that it w...
Oct 23, 2023 by Mezhiilanyii Yhome
OnePlus - Old and damaged phone deliver behalf of new phone Closed
I order a mobile ( Oneplus Nord *T *G) by Flipkart and on *rd June **** I got my delivery but after open the package there is charger damaged and not working so I go to service center and changed with new and after that when I charge the new m...
Oct 18, 2023 by Sumit R sen
OnePlus - My smart tv not working within four months Closed
I bought oneplus smart tv form Amazon and within four months it is not working. My tv is in warranty but service centre is asking for money to repair....
Oct 18, 2023 by Rahul Sharma
OnePlus - Misleading information false product delivery denying from return of a package delivered Closed
Ordered a phone from one plus which I wanted to cancel but in official site of one plus they don't have any cancellation facility even if the parcel is not shipped . upon checking with customer care of oneplus they provided wrong inputs regardi...
Oct 16, 2023 by Bhanu Pratap Yadav
OnePlus - Unable to Apply Voucher on Onplus products Closed
I purchased onelplus *T which costs around ***** mobile and the screen got lines so Oneplus gave me a voucher for *****. when I am trying to apply it to buy a Oneplus pad Go they are saying that this voucher is only applicable to purchasing mob...
Oct 16, 2023 by Pradeep Kumar
OnePlus - Replacement pending Stock Issue Open
Hi Oneplus Team, Actually, I want to raise my concern. My device "oneplus buds pro" is not working properly. It's battery is draining in ** mins. Based on that i have already submitted my device to the service center. and after checks, they ...
Oct 11, 2023 by Krishan
OnePlus - Defect oneplus tv Closed
I have been chasing oneplus team to get my issue resolved of one plus tv however no* is bother to help me and resolve my issue... my TV.s display got auto spoiled... however the same was replaced but now the tv visuals is up side down... the re...
Oct 10, 2023 by Hitesh anchan
OnePlus - I am not satisfied with the product received Closed
I have ordered OnePlus Bullets wireless Z* ANC from the Flipkart for Rs. **** and now I am not satisfied with the working of the product...
Oct 07, 2023 by Vartika Gupta
OnePlus - Faulty product Closed
Already **days have been pass but till now I have not received any solution from ur higher authorities. Disgusting service ...
Oct 05, 2023 by Divyanshu Patel
OnePlus - Voucher not received Open
I visited to OnePlus authorised service center in Bikaner which is situated in modern market opposite D R M office bikaner Rajasthan.I visited there for repairing of my OnePlus * pro phone. The authorised service center person suggested me to p...
Oct 03, 2023 by Mukesh Kumar
OnePlus - Refund not issued Closed
Hi, as per oneplus, for my order ID #M****************** refund has been inititated on *-Aug-**** but till date I have not recieved anything. Every day I am being told that it will be credited with **-** days....
Sep 14, 2023 by Kritika Thakur
OnePlus - Green line on screen Closed
A green line appeared on my Oneplus * *G mobile. Oneplus is replacing the screen free of cost as it is their manufacturing/software update problem. I went their service center in Patliputra Patna. They told me that oneplus* mobile screen is not...
Sep 13, 2023 by Niraj Kumar Singh
OnePlus - Screen error Closed
Oneplus denying to replace screen as they have given a faulty screen to me...
Sep 11, 2023 by Ashish jain
OnePlus - OnePlus green line issue due to manufacturing defect Open
I bought my OnePlus *r for **,*** on March ****. On ** Aug ****, I got a green line on the screen. The phone has no physical damage. Once I took the phone to the service center, they told that they will replace the display free of cost, but the...
Sep 06, 2023 by Naveen Krishna KS
OnePlus - Did not processed Refund after cancelling order Closed
I had ordered a Nord * *G device from Oneplus on **st July. I cancelled the order on *nd August due to change of promised delivery date *th to *th august. I waited for * days for refund and contacted customer service. They asked me to wait for ...
Sep 05, 2023 by Debartha Chakraborty
OnePlus - Complaint on increase of exchange voucher amount within a week Closed
Hi Team, On **th of Aug, I exchanged my Oneplus *T because of greenline issues. I was given **K voucher for exchange but after a week I got to know that the exchange voucher amount had increased to **K. It is a loss for me that i had to p...
Sep 04, 2023 by amrita dash
OnePlus - Damaged product Open
In February ****, i got my oneplus buds pro * but after * months the left bud was not working accurately and i got replacement from chandigarh oneplus care but now the same problem is again noticeable in these replaced device and oneplus is avo...
Aug 21, 2023 by Ankit
OnePlus - Service not providing Open
Many people including me are facing this issue in which a green line or several green lines appear on the screen of their phones without any physical damage or liquid damage. My phone is Oneplus *T which is not that old. I went to the service c...
Aug 17, 2023 by Prasanth Potnuru
OnePlus - Refund not received for canceled product Open
I ordered * products from oneplus website but these * product were canceled on *nd aug and today is date ** aug but till now I haven’t received my refund please help me to get my refund back my order id are M******************,M**************...
Aug 14, 2023 by Anshit
OnePlus - Warranty getting delayed Open
I have bought a oneplus buds * pro on may * and the same got damaged on july ** and i had raised a pick up and drop service of oneplus as the product is under warranty.The product has been picked up from me after two days and till i haven't got...
Aug 11, 2023 by Amal s
OnePlus - Beyond Complaint More Of An Awareness Now OnePlus Phones Closed
...
Aug 11, 2023 by Pratik Jain
OnePlus - Oneplus Mobile Green Pink Line Issue Closed
I purchased the Oneplus (Model *T) mobile phone after two and half years without any physical damage it's giving green pink vertical line issue over the display. I tried to connect over toll free number but they said need to visit store to get ...
Aug 07, 2023 by Nausee Khan
OnePlus - OnePlus Pink line issue Open
My OnePlus * got pink line out of nowhere, when I visited OnePlus store they refused to resolve my issue Even though it has been *.* years from purchase date...
Aug 01, 2023 by Nikhil
OnePlus - OnePlus neckband Open
I have purchased OnePlus neckband but I received pitron neckband & they are not going to replace or reimbursement... Please help me ...
Jul 28, 2023 by Sachin Mehta
OnePlus - Green line issue in one plus 8 T Open
I purchased Oneplus *T and had bought the phone during **** But suddenly after new firmware upgrade there is * vertical green line which has started appearing on the display. On complaining it to customer care, i have been told the this issue...
Jul 16, 2023 by Renita Noronha
OnePlus - Replacement of Display not done Closed
I have a Oneplus * pro mobile. But after my resent software there is display issue. I have raised a request for repair of the display but the company rejected the request. Request Number: IN*****X********* This is really disappointi...
Jun 29, 2023 by Pravith P Menon
OnePlus - Third class quality of oneplus tv Closed
Hi I have purchased the one plus tv last year and with a spam of one year display of the tv got damaged from internally. Now when i asked for repair one associate said it will be done without any cost in *-* workings now after * days one pe...
Jun 29, 2023 by Dheeraj khanna
OnePlus - No support from service centers Oneplus Buds Pro wearable Open
I had purchased Oneplus Buds pro on **.**.**** and it worked well for last ** months. Suddenly I noticed that its battery standby is hardly for **-** minutes. I searched it on Oneplus Community forum for any solutions but same problem was alrea...
Jun 07, 2023 by Vikrant Bawankule
OnePlus - Service delay Closed
One Plus Type One Plus **R Date of Purchase - **-**-**** *****/- Cost IMEI No- *************** Under Warranty - Yes Company name -cell Point, Visakhapatnam... - Address of Service Center- Authorized service center One Plus,KDPR-**-vizag LK ma...
May 30, 2023 by moturu vasu
OnePlus - OnePlus service technician scratched my camera Closed
I send my OnePlus * to chenge the display (under warranty) . They chenged the display but OnePlus service technician scratched my camera . Cemera not teking good photos...
May 22, 2023 by Samanth C C
OnePlus - Package not delivered Closed
I got a message from telegram that mobiles are delivered in cheap prices , i got excited and ordered later he disappeared ...
May 21, 2023 by Rudra Narayana Behera
Got a green line on my mobile after the update the phone is in very good conditions but in service center they are refusing to change the display. As a middle class consumer it's very annoying and i am not able to offer a new mobile for the mis...
May 16, 2023 by Pranavass
OnePlus - OnePlus Buds Pro stopped working after 14 months Open
I purchased OnePlus buds Pro on **st Dec ****, it's been ** months and the item stopped working. There was no external dammage and stopped charging. I reached out to customer care and services team, they outrightly denied any assistance bec...
May 16, 2023 by Prerna Shukla
Got a green line on my mobile after the update the phone is in very good conditions but in service center they are refusing to change the display. As a middle class consumer it's very annoying and i am not able to offer a new mobile for the mi...
May 14, 2023 by Muthukrishnan
OnePlus - Screen Damaged Closed
Firstly the screen was fluctuating and then after some days, when I cleaned the screen with cloth then after switching on the TV, the lines appeared and nothing is working. The TV is shut down and only *,* months had been passed since the bough...
May 07, 2023 by Ashwani Kumar
OnePlus - camera Open
we have purchased oneplus phone from vashi its **th day phone camera is not working i went to oneplus service station today sewoods navi mumbai they said it will take time for replacement of phone they are ready to replace the phone but they a...
Apr 26, 2023 by new shree auto works
OnePlus - My phone is not delivered by darshita electronics on time Closed
Hello I am anuj jain from delhi I ordered a OnePlus phone ( OnePlus Nord c* lite *g) on **th aprail with the help of Amazon application & this phone is in launching period & the offer for this phone to free (one plus buds) after this the one...
Apr 23, 2023 by Anuj jain
OnePlus - OnePlus 108 cm 43 inch Full HD LED Smart Android TV with Dolby Audio Open
OnePlus Y* *** cm (** inch) Full HD LED Smart Android TV with Dolby Audio (**FA*A**) The above TV was bought precisely a year ago in Flipkart's big billion days, Its display suddenly stopped working. It does not show up anything, So either ...
Apr 22, 2023 by Pratik Shetty
OnePlus - Promised Free Gift Scam Closed
I purchased OnePlus Nord CE * on the day of launch. They had shown that Free OnePlus earbuds are given only for the purchase on **th of April. While adding it to the cart from the original website they had given two colour options for the earbu...
Apr 14, 2023 by Santhosh
OnePlus - Warranty claim product one side buds received only Closed
DEAR SIR/MADAM booked warranty of *plus nord buds few days ago. I had * buds which was damaged, then * plus person called me and said that only one side buds has been received from you. I had given two sets. I have unboxing video also then...
Apr 10, 2023 by FAHIM AKHTAR
I updated my phone to latest build green screen problem has occurred I sent my phone to Oneplus care I told them to check there is no dents or cracks in my mobile it is caused by updating only but they are not interested in listening saying it...
Apr 10, 2023 by Srinivas
OnePlus - Panel issue in Oneplus TV Open
I have a panel issue in oneplus y series ** inches tv. I have Purchased Oneplus TV January ****. After using * year within warrenty period am faced panel issue and i have raised complaint through whatsapp chat and they responded immediately rep...
Apr 07, 2023 by A HARISH
OnePlus - Company not repairing my tv that is under warranty Open
I bought a ** inch oneplus tv from flipkart on April ** ****. There was display problem on November ****.And since the tv is under warranty i called the customer care for repair.After some days they sent a a technician.He came and literally don...
Apr 01, 2023 by Bikash Baro
OnePlus - Rude Behaviour and Service not provided Closed
Today, I visited the Oneplus service center in Ahmednagar, Maharashtra. My Oneplus Nord CE * Lite *G Phone Camera Lens was damaged and the service center person said it will covered in warranty. But, they said you have to keep your phone for *...
Mar 29, 2023 by Aniket Dhondge
OnePlus - MANUFACTURING DEFECT IN ONEPLUS WIRELESS Z BASS EDITION Closed
This is regarding complain of my wireless earphone i.e OnePlus Bullets Wireless Z Bass Edition- Bass Blue. Earphone ws working fair enough for last ** months but since last * months there has been issues in one of buds. There was disturbance g...
Mar 24, 2023 by dinesh rohidas dongare
OnePlus - No solution of my submitted product from 13 days Open
Submitted my product is service center of OnePlus rohini m*k, new delhi - OnePlus ear buds - Nord blue colour ( Right ear piece) ** days pass away and still no solution is their. They said I we replaced is produced is in stock or we will gi...
Mar 16, 2023 by Hritik
OnePlus - Power button not working Open
Two weeks ago I purchased a brand new mobile phone I was excited to have purchased it but very disappointed to the phone was poorly produced and stopped working power button within a week of purchase. I have talked to one of your representat...
Mar 15, 2023 by Amanoj kumar
OnePlus - When software update display will some lines Closed
After useing my phone in one year and second month their will be a update ond phone software.automatically update the phone then screen was some lines and need damages not proper seen in screen...
Mar 14, 2023 by Sreeram p
OnePlus - Oneplus mobile screen damage after update Closed
i have updated oneplus *r mobile from oxygen os ** to ** then after restarting screen an green vertical line is visible . When i contacted oneplus store they told us its our company problem but we have some terms and conditions to repair it and...
Mar 14, 2023 by chinnappaiah gari harish
OnePlus - Mobile is not repaired Closed
I have submitted mobile on ** Jan with full service and parts payment done. even after one and half month mobile is not repaired. ...
Feb 24, 2023 by Ashish
OnePlus - New mobile voice suddenly blanc Closed
I bought new one plus *rt mobile and from day one having mobile issue Voice suddenly stop Sound issue Slow ness Opened support line many times but no luck...
Feb 22, 2023 by Mahalinga
OnePlus - Picked my onplus brand tv but not replace tv Closed
Myself Muni This is to bring to your kind notice that I purchased One Plus TV Y*seria and Amount of Rs.*****.**through FLIPKART on dated **.**.****. On dated**.**.**** TV got display problem and I raised complaint throughFLIPKART Customer Care ...
Feb 15, 2023 by avulapolu muneiah
OnePlus - Display issue Closed
Hi, all of a sudden my OnePlus * pro display got green line in display. My device is * year old, not even a single dent. This issue is purely due to software update, when I took to service centre they are asking me to pay ...
Jan 26, 2023 by Vishnu
OnePlus - Replacement of TV Open
I have bought a one plus y*s **inch tv which had * year of warranty coverage and additional * year panel warrenty. It started showing display issues on ** dec ****, and service team checked and raised a ticket for replacement. Even though TV wa...
Jan 23, 2023 by Sarath Kumar
OnePlus - TV not replaced eventhough service team picked it up 13 days ago Open
I have bought a one plus u*s ** inch tv which had * years of warranty coverage. It started showing display issues on ** dec ****, and service team checked and raised a ticket for replacement. Even though TV was picked up on *th Jan ****, no res...
Jan 20, 2023 by Afsal A K
OnePlus - OnePlus display line problem Closed
I have OnePlus *t After updating for iOS ** In display pink line coming If i go service centre they telling u r not responsible for that.. OnePlus is a froud company.all China phones. If u update for iOS ** ur phone display will be gone ...
Jan 16, 2023 by Arfath
OnePlus - OnePlus damaging phone displays with updates Open
I bought a flagship OnePlus *Pro with my hard-earned money in June **** for *****. OnePlus destroyed my phone with a poorly tested update in December ****. When I reached out to OnePlus Service Centre to get the issue resolved, they refused to ...
Jan 15, 2023 by Ketan Shenoy P
OnePlus - Green line display issue not being resolved Closed
I bought oneplus *T phone in Oct, **** but after an automatic software update, green lines started appearing on my phone display in Sept, ****. Since the problem occurred before my warranty expired, i tried to get it repaired from my hometown i...
Jan 14, 2023 by Vishnu Prasad
OnePlus - Worst Quality Nord Series Phone Open
Worst quality phone Worthless Cheap Quality *rd class service from Service Center ***** Rs phone one handed any very less use still phone display has been stopped working diagnosis done told that it has happened due to liquid damage and b...
Jan 13, 2023 by Roshan C
OnePlus - Green lines in display after update Closed
I have one plus * which is *.* years old and after the software update green lines have appeared across the screen. Contacted service center and they admitted its their mistake but refused to replace the screen free of cost since my phone is *....
Jan 02, 2023 by Kevin jojan
OnePlus - Green Verticle Line issue on OnePlus Mobile Open
Due to official software update issue, a green vertical lines formed on display. *. In Oct'**, when i visited the Service center in Kormangala, they informed that if my mobile does not have any physical damages, then it is applicable to free ...
Dec 30, 2022 by Sandeep Kumar G
OnePlus - Delay of 90 days for addressing display issue Closed
I have bought Oneplus Y*S pro television on **th of August ****. It was having dead pixel in the center of screen. The complaint was lodged on **th September **** which was not addressed for ** days. Now they have collected the Television menti...
Dec 21, 2022 by Pankaj Bawane
OnePlus - Device not working properly after latest update Closed
a few months back i had bought oneplus buds pro and it was working fine till their last update! after the latest update my right side bud is not working properly, my right side bud battery drains fast! it lasts only ** minute! i thought that i ...
Dec 13, 2022 by bharat poongaan kounder
OnePlus - Malfunctioning mobile has sold to me Closed
I bought the device with latest features(OnePlus **R *g) in October ****. Up to date i am unable to use that mobile fully,as that device is encountered with problems every day. In november**** it's motherboard got crashed when I attempted to up...
Dec 09, 2022 by RAMANJANEYA reddy
OnePlus - Display issues after software update Closed
hi iam using oneplus * pro phone since * years recently one plus had rolled over latest update i have done the same after the update my display got lines and i contacted oneplus service center they refused to replace the display for free of cos...
Dec 06, 2022 by sai siva ram
OnePlus - Line on the display Closed
After the software update there is a line coming in display when i am calling to coustomer care or service centre they are not helping at all....
Dec 02, 2022 by Suvendu Sekhar Roy
OnePlus - OnePlus software issue Closed
Hi team, I have taken OnePlus *t plone which is old * year and suddenly the line is cm to my screen and every days it get increased after chk with my frnd he was also facing same issue and ur kurla service center solve the issue free of cos...
Dec 01, 2022 by Rekha Raut
OnePlus - OnePlus Software Update damaged Display Open
There was a software update that OnePlus*t launched and it damaged the display with some pathetic green vertical lines on the screen. Thousands of users on the internet are suffering with the same issue. There are thousands of complaints on re...
Nov 25, 2022 by Abhishek Gupta
OnePlus - DISPLAY PROBLEM Closed
I bought Oneplus *R Lake Blue ** GB *** RAM on **/**/**** after completed one year without any physical damage or Liquid damage the touch was stopped responding. then i visited the Oneplus service Centre is located in Rajahmundry they don't e...
Nov 22, 2022 by manikanta s
OnePlus - Internet and video calling problem Closed
I bought new mobile from amazon and the internet connectivity of my oneplus nord ce* and video calling is not good video call service is pathetic I’m unable to connect a video call ...
Nov 21, 2022 by G RADHAKRISHNA
OnePlus - Bad product and services Closed
The frustration level of my family has gone to tremendous level. Calling customer support number of times and putting mails didn't make sense to them. Hopefully, if you are seeing this try to understand how patiently we are holding up for more...
Nov 12, 2022 by Shivani
OnePlus - Phone not received Open
I have choosen pickup and drop service of one plus from one plus care app and sent my device for repair. The phone has been reached the service centre on **th of October ****. It's been ** days and still there is no update on the device, or th...
Nov 11, 2022 by Kishanraj PG
OnePlus - Qualcomm crash dump mode Open
My mobile is not working, It is not dropped or noting mishandling from my side. it is showing Qualcomm crash dump mode. I contact service center they are telling like motherboard issue. and they are asking **,*** to rectify this. it is not my...
Nov 09, 2022 by Mukesh Raj
OnePlus - Damage TV delivered Open
I have purchased it from official OnePlus website and they delivered Damage TV. Now they are saying that our technician is saying that customer self unboxing....
Nov 01, 2022 by Arpit Singh
OnePlus - TV purchased in Jul 2022 not working since Sept but no resolution till now Closed
I purchased a oneplus ** Inch TV in July ****. on *nd September, the display started flicking and stopped. on *rd Sept, I registered a case with Oneplus helpdesk. They sent a person the next day who came and diagnosed the problem as a faulty pa...
Oct 31, 2022 by Anant Acharya
OnePlus - Repair not done for a mobile under protection plan Open
I had purchased a screen protection plan for my OnePlus Nord * device at the time of purchase on **th Oct'**. On **th sept'** when my screen was damaged, not only did OnePlus retail and service centre personnel misguide me about the service ava...
Oct 31, 2022 by Anuradha Nair
OnePlus - Service center issue Closed
I Purchased OnePlus Bullets Wireless Z BassEdition Headset. In warranty period some issues in headset. Some times sount not getting & battery backup issue. so I called oneplus toll free, but no respont, so i searched service center in Trivandr...
Oct 19, 2022 by ANURAG R NAIR
OnePlus - Didnt get my product Closed
I was used pickup and drop service of my OnePlus bullets wireless Z BASS EDITION as my blutooth volume is so low. I was submitted my product within warrenty But first when my product reached to service centre they rejected my product giving rea...
Oct 12, 2022 by Sharikh
OnePlus - Didn t know update of my product Closed
I was used pickup and drop service of my OnePlus bullets wireless Z BASS EDITION as my blutooth volume is so low. I was submitted my product within warrenty But first when my product reached to service centre they rejected my product giving r...
Oct 09, 2022 by Sharikh
OnePlus - Battery getting drained from 100 to 0 within less than 5 mins Closed
Battery is getting drained from *** to * within less than * mins...
Oct 03, 2022 by SAACHI ARORA
OnePlus - Tv display problem Closed
Hello sir / mam Mane aaj se * month phle tv buy kiya tha OnePlus y * *****/-. Kimat thi ton mane buy kiya or ab iski display me problem aa rhi hai ton mane * agust **** ko customer care walo se bat krke complaint krayi but kou resulation n...
Sep 24, 2022 by JASHAN ARORA
OnePlus - Insurance Activation Code not recieved Open
I have purchased Oneplus ** pro from Official oneplus Website also add on insurance (oneplus Care) plan (* years) worth rupees **** on **/**/****. According to the Oneplus Care plan you have to activate Your plan within ** days of order. I have...
Sep 02, 2022 by Gaurav
OnePlus - Repair Closed
I have dropped my Mobile through pick and drop service on * of August this month and reached service centre on ** th of August . But still the service has not given me any update regarding my mobile it's almost * days when mobile has reached s...
Aug 19, 2022 by Danish Mumtaz
OnePlus - WARRENTY NOT ACCEPTED DUE TO PHISICAL DAMAGE Open
I have owned the Oneplus Bullets Z Bass Edition for ** months now. Suddenly the left side of the earphones stopped working. I had high hopes from Oneplus that they will repair or replace the product. But after visiting the service center the...
Aug 17, 2022 by Neeraj Khurana
OnePlus - One Plus Service Center formatted my phone Closed
Today I switched on my phone, but the starting screen was a bit different. The first screen it showed was select Language, I clicked on power button and the flow moved to next screen. I got scared as I didn't want to delete my personal data. So...
Aug 17, 2022 by Rahul Kapoor
OnePlus - Device not returned back after service Open
I have sent my device for repair under extended warranty on **th july ****. Post service which completed on **st july they raised a drop request. I have not received my device back from them yet and it’s been * month since i sent my device t...
Aug 15, 2022 by Safther T
OnePlus - Cable with type c with type c Closed
I have ordered charger in one plus store through online mode, cable with type c with type c but i want type A with type c, but they told me replacement of the charger is not available in the website. But in website replacement option is showing...
Jun 17, 2022 by Chetana
OnePlus - Repair not done Open
I came back from Srinagar and here temperature changes and when I take out my phone a problem is started in my screen called flickering and In this my phone's screen turns fully black during operation .It is under warranty and service centre de...
Jun 03, 2022 by Dinesh Rawat
OnePlus - Faulty Oneplus Buds Closed
Quality of product and service from #TataCLiQ has gone down to lowest in past few months. I was shipped a faulty OnePlus Earbuds from #TataCLiQ which they simply denied to return. I have been since struggling to get a replacement or return prod...
May 15, 2022 by Avijit
OnePlus - Raised Claim in Warranty but request got cancelled Open
I've raised a claim request on the last day of my extended warranty. Somehow, it got rejected, and it's not by me. I tried contacting one plus support related to the same query a couple of times. I'm struggling to get a claim for my devic...
Mar 13, 2022 by Naman
OnePlus - Issue with OnePlus Services not replacing the nonworking TV Remote since last 2 months Closed
I have raised complaint many times to OnePlus team regarding My remote to replace as it's not working And I have purchased OnePlus TV * months back and it's on extended warranty of * years. Everytime I have raised a complaint via email and Wh...
Jan 04, 2022 by Paramjeet Singh
OnePlus - Service of phone Open
i have given my phone in service on ** October and not yet received it...
Nov 09, 2021 by saurabh jain
OnePlus - Screen not getting repaired Open
I had bought one plus tv ** Y on Feb **, **** for INR ***** and screen has got broken. My issues: a. over and above screen cost of ****, they charging **** of logistics and **** as service charge b. My first complain raised in July, their ...
Oct 09, 2021 by abhishek
OnePlus - Device not given back and cancellation of repair without any reason mentioned Open
Hi, my name is Suraj Bhattacharjee I sent my OnePlus bullets wirless bass edition for repair but they cancelled my repair request without mentioning the reason. Now they are not sending me the device back it has been a quarter of a year. I c...
Oct 04, 2021 by Suroj Bhattacharjee
i purched one plus nord phone from amazon.from * day phone getting heat i called thenm many they r not ready to replace phone ,plaz call me iwill explain clearly...
Sep 11, 2021 by Shailaja V
OnePlus - Oneplus customer service Closed
Hi. I got oneplus wireless Bluetooth earphones last year and this year its mic doesn't work properly. Due to lockdown the service centres were not opened. Then i contacted the customer care hundreds of time and then they told me to download the...
Aug 23, 2021 by Sumridhi gautam
OnePlus - Improper Customer support Closed
My name is uday tiwari, i took Oneplus * phone ** days ago. I was caught in the rain and still my phone was working but after battery because Zero percentage it never started again. I gave it to service center and they took * days to attend my ...
Jul 27, 2021 by Uday Tiwari
OnePlus - Replacement Issue Closed
I ordered OnePlus TV in OnePlus Store App on **th of June. It was delivered on **nd June after three days of delivery Installation was done by OnePlus which is **th June. But next day there is a lining in the display so I requested for replacem...
Jul 15, 2021 by Poomaran
OnePlus - Oneplus nord ce Closed
DEAR ,MADAM/SIR I AM REQUESTING YOU TO REPLACE MY HANDSET ONEPLUS NORD CE *G IMEI NUMBER - *************** INVOICE NUMBER - MHEC************ DATE OF RECEIVED - **/**/**** IM FACING PROBLEM FROM - **/**/**** MY CASE ID NEW - Z*UCDFBVLH...
Jul 09, 2021 by Geet Jain
OnePlus - False offer show on OnePlus site and OnePlus store application Closed
My name is Gautam. On OnePlus site and OnePlus store application they are showing an offer in which if we put our OnePlus tv serial number on their application then i will get a invitation code via that invitation code i will get a Netflix butt...
Jun 29, 2021 by Gautam
OnePlus - Defective product delivered Closed
I had ordered a pair of oneplus bud z from the oneplus website thinking it will be my first order let me place the order from their website directly. I received a defective product and since the day * I have been talking to so many customer car...
Jun 18, 2021 by Puja Pal
OnePlus - Mobile Phone is defective and the company is not ready to take liability Open
I bought a Oneplus * Pro mobile phone around a year back , precisely June ****.The company claimed that the phone had a very brilliant display and it was there most important selling point. The phone I recieved was defective and the display of ...
Apr 21, 2021 by Levin T Thomas
OnePlus - I have received damged product from oneplus Open
I ordered oneplus * pro from oneplus.in on ** st march **** and i got it delivered on ** nd april ****, but when i when the box i saw the mobile screen is having black spot on its screen which is clearly visible. according to company policy t...
Apr 15, 2021 by Bhagwat Kshirsagar
I purchased a mobile insurance from dymaje..I claimed for crack screen but company is not responding..and chats are not working..but mention there is online..with executive Niharika ....
Apr 01, 2021 by Arti patel
OnePlus - Display Issue Service Center Negligence Open
After seeing lot of fake promotional videos i also bought Oneplus *T, claiming that their flagship for **K, now I'm the victim of oneplus *T and my phone has flickering issues from the initial time onwards contacted customer care they told aft...
Feb 25, 2021 by Abhilash
OnePlus - OnePlus Cashback not processed Open
I placed an order on https://www.oneplus.in website for a OnePlus * Pro phone around **th October **:**am. This was in reference to the American Express Offer mentioned here https://oneplussupport.s*.amazonaws.com/AMEX+T%**C+from+**th+oct+to...
Jan 05, 2021 by Anirudh Mangipudi
OnePlus - Oneplus not giving money back Open
I ordered oneplus *t on *th Nov which oneplus failef to deliver and I had to cancel my order. Now from last one month I am chasing my refund and they are not processing it saying they are investigating. My whole amount is with them since ...
Dec 24, 2020 by Chetan Chute
OnePlus - Received wrong item Open
Hello Order #M****************** Ordered for OnePlus wireless charger But I got wired adapter I had a word with OnePlus team Complaint raised on ** th October I didn't get any solution Please ask them to credit my refund So that I'll pu...
Nov 11, 2020 by Saikumar
OnePlus - Got A Faulty Device Open
I bought a Oneplus * Pro device in august after using the device for a week i realised that my device had multiple problems like camera focus issues, serious heating, sudden freezing of the mobile phone, slow charging while usage and many other...
Nov 10, 2020 by Ammar Khan
OnePlus - Phone lost by Oneplus during REPAIR Closed
On Sept ** , i gave my Oneplus * phone for repair by their pickup and drop option. On Oct *th i made a payment of *.*k for repair charges. After that i get an email that my phone is lost by their courier partner FEDEX. Replacement was assured b...
Nov 07, 2020 by Sunaina A
OnePlus - Extremely Pathetic Support from Oneplus Open
Hi I purchased Oneplus Nord on **th Aug **** from Amazon for **K. But exactly after * months the display turned Black. Since the device was in warranty, I opted for Pickup service and my phone was picked up by Oneplus Saket Service center. I...
Nov 05, 2020 by Himanshu Sukhija
OnePlus - Protection plans Closed
I had purchased protection plan for my device with an amount of **** which covers screen damage also. The plan has to be purchased with in ** days of purchasing the mobile. But one plus had sold the protection plan after ** days also. Now they ...
Oct 21, 2020 by DILEEP KUMAR MATTA
OnePlus - Display issue Closed
I bought my phone oneplus * on ** august **** within ** days of buying it accidently fell from my sofa and my display broked up i dont know what kind of gorilla glass * oneplus gives falling from around *.* foot it is not upto the mark still i...
Oct 04, 2020 by Rahul yadav
I had purchased the oneplus bullets wireless * back in November for *k.. in the month of March- April due to the low build quality the rubber ends from wire started peeling offf.... Due to lockdown the stores here were closed tried calling the ...
Sep 21, 2020 by John Rodrigues
OnePlus - Display related issue Open
I brought Oneplus *TPro on **/**/****. From the beginning it’s display blinking, From **/**/**** it’s display became blank( not working) . Went to service centre on **/**/**** they said they will repair it within one day, they called on **...
Aug 20, 2020 by B Raghavender
OnePlus - Need to return the product Open
I got OnePlus nord on ** Aug ****, from day one I'm facing issue like some applications not working and some time the screen freezed. At the same time i contacted them and ask them to resolve it also i shared this to OnePlus community app but ...
Aug 16, 2020 by Shalu
OnePlus - My phone oneplus 8 pro Closed
He is a Instagram seller I have paid **** to him no reply from him he blocked me Pls help me ...
Aug 12, 2020 by Bhuvanraj
OnePlus - OnePlus Package not yet shipped only partial order was delivered ordered from OnePlus com Closed
Ordered On: Jul *, **** Order Number: M****************** Ordered a * Pro and a convertor and got only convertor received the male for the same from oneplus team that partial order was shipped but it's been a month and still no status u...
Aug 06, 2020 by Rahul
OnePlus - Refund not processed Closed
I am ordered one plus *T mobile with OTG cable on June *. They delivered without a phone so I refused to accept. till now refund not processed. ...
Aug 02, 2020 by SUNDAR RAJAN
OnePlus - Incomplete package delivery Open
It has been almost * weeks since I placed an order at one plus for a warp charger and a charging cable. In the first * days of order, I received the order via bluedart, but only the adapter was there. The cable was nowhere to be found. In the w...
Aug 01, 2020 by sashidhar
OnePlus - Repair replacement denied for Bullets Wireless 2 Open
Product Has ** Months Warranty( Purchase Date ****-**-**), It's Been * Months And Due To Quality/Manufacturing Issues The Earphone Joint Wires Are About To Tear Off, The Red Band At Earphone Side Is Already Torn Out. Tried Reaching Out Service...
Jul 19, 2020 by Ketan Mehta
OnePlus - Order not yet dispatched for delivery Already crossed delivery date Open
I placed the order from OnePlus website on *th July order no M******************. It was showing estimate dispatch date is **th July and delivery by **th July. As I check today On ** July, I still see order processing and product is not yet dis...
Jul 13, 2020 by Gopala Krishna Chaitanya Y
OnePlus - Proper customer service not provided Open
Service Reference ID FTF*GB*ZAR Under the lock down I had issues with my Oneplus *t phone. Wherein the ear piece volume not working and had to choose pickup repair drop service. I have handed over the device to Blue dart on June *. Hade to c...
Jun 14, 2020 by Jaipal Reddy
OnePlus - Faulty handset sold by one plus Open
Bought a One plus *t (Dec ****) in wake of rave reviews and good brand. Have been receiving the hanging problem, auto on off since the beginning at random. Apprised the same to OnePlus Exclusive Service Center, Connaught Place, Delhi * times bu...
Mar 07, 2020 by Tanu Aggarwal
OnePlus - Defective phone received Closed
I purchased an extended warranty while buying my phone but after * year i started facing a problem so i approached service centre and they refused me to provide any warranty and mentioned that the phone is out of warranty and we will be require...
Nov 29, 2019 by Lakshya Dembla
OnePlus - Issue with customer support Open
i purchased my device oneplus *T device which was launched on *nd nov **** and delivered on **th nov **** but got invoice of dated *st nov. my screen pixel issues and usb issue when i visited service center they denied to service it. and said t...
Nov 25, 2019 by rahul jain
OnePlus - OnePlus Denial for repair of mobile under warranty Open
The phone screen started flickering. I went o the service centre and they denied to replace the screen for free, though the product is under warranty, as there was a tiny dent on the side panel. The dent was caused by the phone rubbing against ...
Jul 20, 2019 by Alka Joseph
OnePlus - Denial for repair of mobile under warranty Closed
My phone was accidentally dropped in a bucket of water by my child. The phone was immediately removed from the bucket and switched off. After that when I visited One plus service centre for the repair of mobile, they are denying the repair by q...
Jun 04, 2019 by Padam Bhushan
OnePlus - OnePlus sold me a defective product and money is wasted Closed
OnePlus Experience store, Brigade road, Bengaluru, Karnataka-560001...
Feb 04, 2019 by Gokul raj
OnePlus - Wrong product delivered Closed
Ordered OnePlus *T from zookr but received * in a very bad condition. Adapter not working. I ordered an offer one in which i was supposed to get earpods but i didn't got. Please avoid such sites....
Jan 25, 2019 by Dev
OnePlus - Damaged case received Closed
Hi, i brought oneplus *t from oneplus official website and the silicon case with the phone was damaged when i opened it.It have so many scratches on the back of silicon case After receiving the case i immediately called oneplus executive inf...
Jan 03, 2019 by chander manakpuri
OnePlus - Cashback not received Open
Hi, I purchased a OnePlus * with an SBI debit card on **st May and have not yet received my cashback of Rs ****. According to the terms and conditions attached below the cashback was to be credited to my account by **th August. It is now ...
Nov 26, 2018 by Nikita Nirmal Kejriwal
OnePlus - Data Erased by Negligence of Service Center Open
IMEI - *************** , Servify (Job ID) - MBS**GA Demanding compensation for valuable data loss (office related) due to sheer negligence of service center team Negligence of OnePlus Service Center: - From the time the device reached the ...
Apr 09, 2018 by Karthik Koutharapu
OnePlus - Faulty or Not properly working Mobile Handset Open
I bought a OnePlus device almost *.* years back and till date, the device is not working properly. It has got a notifications issue from the third party application. Despite rigorous complains till date, the issue remains unsolved. The device h...
Mar 13, 2018 by Vandit Patel
OnePlus - Manufacturing defect Closed
They denied each and everything they said to me and manipulated me several times....
Jan 24, 2018 by Siddharth Saraswat
OnePlus - Defective mobile Closed
sir mene **th of may ko khareeda tha emi pe abhi bhi iski * emi bachi hai * * mahine me, me isse * baar service center leja chuka hu aur mere ghar se sabse pass service center hai *** km dhoor jaipur k andr jaipur me mene bhot baar dikha diy...
Jan 23, 2018 by Siddharth Saraswat
Are you OnePlus?
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