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Nykaa.com ^(8/13)

Nykaa.com - Damaged item sent ^Closed

They sent me a damaged rayban sunglasses on **th Feb and I created a return request on the same date with the help of their customer support. Their customer support team uploaded the pictures and after *days they rejected my return request sayi...

Feb 28, 2022 by Binashree nanda

Nykaa.com - Cancelled without my permission ^Open

I ordered a product in offer. Due to courier issue it is returned and now they are not providing me with my products. It's not my problem..! If courier issue they must resend it.. they said order fresh but without offer...! And each assistant r...

Jun 09, 2021 by Hussiana Fathima

Nykaa.com - Wrong item delivered ^Closed

i had placed * boat wireless neckband but received * and * second is earplug i immediate inform to nykaa customer care for wrong order received & i paid ****.** to delivery its been month i followed through mails & call for refund me but ...

Jun 08, 2021 by Kaku

Nykaa.com - Got cheated while buying gift card ^Open

I have bought two gift cards worth Rs *k & *k for my sisters from nykaa. But now while ordering anything there comes error "this item is not eligible for wallet/gift card" I registered a complaint and i was told that only make up items can be b...

Aug 22, 2020 by Nandeep kaushal

Nykaa.com - Refund not done yet ^Closed

I ordered mCaffeine product on ** june **** and did the payment using a debit card and then the same night due to some personal issues i cancelled the product . They told that the refund has been initiated and it will reflect in the account wit...

Jun 21, 2020 by Jinal Tandel

Nykaa.com - Package not delievered ^Closed

My Order NYK-********-*******-* has not been delivered even after ** days of placing it. I have raised a ticket(**********) with Nykaa but still have not got a satisfactory response yet....

Jun 10, 2020 by Abhilasha Singla

Nykaa.com - Order Not Delivered Missed ^Closed

I place an order of essentials to Nykaa on *th May which they shipped on the same day or next day from Mumbai via Delhivery Courier. As it was for essentials it was allowed during the National lockdown. As per the tracker, Shipment reached Ahme...

Jun 02, 2020 by Priyanka

Nykaa.com - Wrong item delivered return denied ^Closed

I ordered a green dress by the brand ** dresses from nykaa app but I received a pink dress from the same brand. Now the online merchant is denying it saying that they a use several checking measures before delivering a product and asking me to ...

Feb 04, 2020 by Aiswani Chakraborty

Nykaa.com - Return request not processed ^Closed

I have ordered * pieces of jewellery sets from Nykaa. Both came defected so I initiated return request from my end even uploaded pictures but they didn't provide any update, didn't picked the products back. I raised the concern multiple times...

Dec 24, 2019 by Jaya Sharma

Nykaa.com - Package not delivered ^Closed

I placed my order on **th October, after not receiving my order i called multiple times on their customer support asking for the status but the said that the order is in transit and later missing. so i asked for cancellation and refund but the...

Nov 18, 2019 by AKANSHA WAHANE

Nykaa.com - Damaged product ^Open

I had order a MAC compact cum foundation worth Rs. **** and they delivered an damaged product. InspIte multiple complaints they have not yet exchanged the product. I wanted the product for a particular occasion and now that purpose cannot be fu...

Oct 26, 2019 by Nahid Raees Ahmed Siddiqui

Nykaa.com - Package not delivered ^Open

Package delayed by four days and not showing any update. Yesterday I chat with their employees through their chat support system they said they work on this delay but still today they not show any update .They have not any complaint number als...

Sep 13, 2019 by Aarti sharma

Nykaa.com - Defected product ^Open

Nykaa’a liquid lipstick was defected my lipsticks become so watery after * or *months. The product got spoilt before the expiry date which is ****.the color the oil got separated in the lipsticks. After months of being behind them The bes...

Aug 07, 2019 by Faiza

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