File a Complaint against Nurserylive.com
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Nurserylive.com
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How to resolve Nurserylive.com complaints online
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Nurserylive.com?
If you are not satisfied with Nurserylive.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Nurserylive.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Nurserylive.com
But before filing a complaint, you should
a. Contact the customer support of Nurserylive.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Nurserylive.com - Order not delivered Closed
I ordered from their website as a guest account over * weeks ago and haven't received an update. I wrote a mail to them regarding the issue but got no response. They are neither delivering the order nor refunding the money. Order ID: NLV*****...
Jul 11, 2023 by Gaurika Mohanty
Nurserylive.com - No plant in the delivery Closed
I had ordered for * succulents. When I received the parcel, I found out that there was no plant in one of the pots. It was empty....
May 21, 2023 by Sheela B Narayan
Nurserylive.com - Not received the product ordered Closed
I have been trying to raise a complaint from Creasheela@gmail.com login id, but there is no response whatsoever, I have not received the item we ordered, and it's showing order delivered wherein I've not received the package. I've been cheated ...
Apr 14, 2023 by Harshith
Nurserylive.com - Package not delivered Closed
I Order Jade plant and seed on **/**/**** from NURSERYLIVE but only seed delivered. ...
Jan 03, 2023 by Santanu Roy
Nurserylive.com - Its 12 days and not delivered the product Closed
Order NLV********** have ordered from nurselry live not delivered the product sachin***patil@gmail.com my email id...
Dec 21, 2022 by Sachin Patil
Nurserylive.com - Order not delivered Closed
Package not delivered but updated tracking status as successfully delivered. No proper customer support and issue is not yet resolved. Their whatsapp numbers don't provide proper response. Sending mails and raising tickets is useless since no o...
Dec 20, 2022 by Indu
Nurserylive.com - Order got cancelled automatically and no refund was initiated Closed
NLV********** this is my order ID. I have ordered * plants from this website and have been waiting to receive those but, one day all of a sudden I've received a mail saying my order got cancelled and no refund was initiated. I've tried every po...
Oct 21, 2022 by Negadi Phani Kumar
Nurserylive.com - Damaged product for Order Open
Dear Sir, Tóday **.**.**** I have received * dry & dead Marigold plant vide order no.NLV**********. Customer care not responding positively for ticket raised ******....
Oct 07, 2022 by NILANJAN MUKHERJEE
Nurserylive.com - Part of package delivered Closed
part of my order was stand cancelled and the amount not refunded to me, ...
Sep 24, 2022 by Rajesh
Nurserylive.com - Product not received Closed
It's been a month since a placed an order, i have still not received it. Despite mailing them many a times they keep saying that you'll receive your order within ** ** hrs but never happens. I have not received any refund either. Now they have ...
Sep 23, 2022 by Sanika Deshmukh
Nurserylive.com - Package not delivered Open
Order was not delivered for more than ** days. I kept complaining and delivery was attempted but it looks completely damaged, so I returned it. Now, they are stating that they will not refund my money....
Sep 02, 2022 by Harshal Kumar
Nurserylive.com - Order not yet dispatched Waiting for days Open
I have purchased * Gardening items from NurseryLive and had paid ₹**** via Gpay on **st of June, ****. Order no: NLV********** It has been weeks now that they are yet to dispatch the order. I have been trying to reach them from every source...
Jun 30, 2022 by Patrick Rozario
Nurserylive.com - Package Not Delivered Closed
It wil be * weeks since i placed the order... All i can see in the email communication is "your order is being processed "...
Jun 16, 2022 by Gilroy Miranda
Nurserylive.com - Products was not deliverd Closed
I ordered some plants and seeds from this website and I paid money through online. I didn't received any products from this company but in their website showing that the order was delivered. I mailed them regarding this but there was no one giv...
Jun 12, 2022 by Swetha Reddy
Nurserylive.com - Package not delivered since Apr Closed
Ordered a flowering plant on the **nd via nurserylive.com. Order number NLV**********. Since then i have not got the plan delivered. I have been following up every alternative days and I get reply from Priyanka Kamalakar <care@nurserylive.com>...
Apr 29, 2022 by Poornima M
Nurserylive.com - Order Not Delivered Closed
Order of Miniature Rose, Button Rose (Any Color) - Plant ordered on Dec. * It's been more than ** days, we haven't received the order yet and also not able to cancel & get the refund. Really poor customer service....
Dec 24, 2021 by Aravind S
Nurserylive.com - Package delivered in worst condition Damaged plant Closed
I had ordered a plant from nurserylive.com few days back. However, I am shocked to have received the product today in damaged form. Unfortunately after the product was delivered and when i opened the package for checking the product, i found i...
Sep 24, 2021 by Asish Behera
Nurserylive.com - Package not delivered Open
I have an order with number NLV********** the amount is rs*** which i have prepaid while ordering on **-aug-****, the order is not delivered yet, despite of many emails they either respond once a month or no reply and donot give much details t...
Sep 20, 2021 by charith reddy v
Nurserylive.com - Not received the product Closed
Hello, I have actually ordered an item on Nurseylive.com on **May ****. But the delivery was late and I asked to cancel the item but they provided a voucher in place of refund. Then again using that voucher I ordered another item with deduc...
Sep 11, 2021 by Rushalika.D
Nurserylive.com - Package not delivered nor refund initiated Closed
Since **th Aug'****, an order was placed for plants and confirmation received too as payment was also done through digital mode,but till yet there is no update on the same.As tried to mail on the mail ID " care@nurserylive.com" there is no res...
Aug 21, 2021 by Deepak Das
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