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Nhai
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Nhai?
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1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Nhai
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a. Contact the customer support of Nhai first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Nhai - AUTOMATIC TOLL SURCHASE KIYA GAYA H Closed
RJ**CJ **** VECHICLE KA AUTOMATIC TOLL SURCHARGE KR DIYA GYA H SO PLEASE REFUND MY TOLL AMOUNT DATE **/**/**** TIME *.** PM SBI FASTAG ...
Jul 22, 2024 by DHARMENDRA KUMAR KOLI
Nhai - Toll tax Nhai Open
Travelled via Toll booth Bhagan Toll plaza, Ambala Highway, Haryana on **th June **** at **** Hrs & **th July **** at **** Hrs in Haryana. Toll tax was deducted without my vehicle having a fastag. I was carrying a valid Indian Army Identity ...
Jul 13, 2024 by Major Advait
Nhai - Wrong deduction and rude behaviour Closed
I am travelling from Gurugram to Mhow with my family on Delhi- Mumbai expressway on ** May **** On entry on the expressway we weren’t charged any money on showing Army ID card but on exit at Delhi Vadodara Expressway we were told the Army Pe...
May 28, 2023 by Navdeep
Nhai - Toll plaza complaint Closed
Namaskar Sir I regular traveller via Rohad Toll plaza Haryana. My village came under ** km from Rohad toll plaza and i have monthly pass of Rs. ***. The front desk person denied a recharge after * p.m. Sir I am a *-* worker their is no facili...
May 20, 2023 by Atul
Nhai - Deduct 2 time amt Closed
I had a same day journey (** April ****) from delhi to chandigarh and chandigarh to delhi. My amount has been deducted * times at gharonda toll plaza when i was returning towards delhi on same day. Kindly return my amount as soon as possible at...
Apr 21, 2023 by Dimpy masih
Illigal recover of toll fee on NHAI toll on Delhi to Vadodara Expressway of Vehicle No.DL **CQ **** dated **.**.**** at **:**:**AM whenever fastag was active mode in vehicle No DL**CQ ****....
Mar 12, 2023 by
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