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Makemy Trip
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Makemy Trip?
If you are not satisfied with Makemy Trip, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Makemy Trip and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Makemy Trip
But before filing a complaint, you should
a. Contact the customer support of Makemy Trip first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Makemy Trip - Refund processing Open
I paid a total of INR **,*** for my booking via MakeMyTrip (ID# NN*AJYTG***********) for travel from Mumbai to Amsterdam on **th March ****, with the itinerary Mumbai–Muscat–Doha–Amsterdam. On *th March, the itinerary was changed by Make...
May 26, 2026 by Vanita Kothari
Makemy Trip - Payment done for bus booking but didn t receive eticket Open
I made payment for bus booking of *** but i didn't get any e-ticket or confirmation and payment done successfully....
May 12, 2026 by Abhishek
Makemy Trip - Reimbursement Not Given Open
NH************** & NH************** Booking was cancelled from them at last time before checking and they confirm make a alternative booking and will provide reimbursement for price defernce. Already shared all the details to them new hotel b...
Apr 01, 2026 by RASHID KALAM
Makemy Trip - MMT Group tour package Open
Being a MmT Black member still got cheated by MMt for my recently booked group tour package.. they put us on cheap hotels & late night flights to save some monies...
Mar 21, 2026 by Kawaljeet
Makemy Trip - Refund not received for Train ticket cancellation Closed
I booked a train ticket through MakeMyTrip and paid via UPI (PhonePe). The ticket was cancelled on ** December ****. As per IRCTC refund rules, train ticket refunds are supposed to be processed within *–* working days, and even with delays ...
Jan 09, 2026 by Sibadatta Nayak
Makemy Trip - Money not refunded Closed
Refund partially done, rest given as gift voucher without consent. ...
Jul 14, 2025 by Disha
Makemy Trip - Cancelled compensation not given Open
I booked a ticket from Chicago to mumbai .on the travel dates I was not able to do a check in..called the helpline...they told me at the counter at airport I will get resolution. When I went ,Turkish airlines,codepartner of indigo told me that...
Jul 10, 2024 by Nallaperumal eswaranatarajan
Makemy Trip - Incorrect Deduction in Bus Fare Open
I am a regular customer who frequently uses MakeMyTrip services for booking travel tickets. Today, (**.**.****) I encountered an issue with my bus ticket booking, and I am writing to bring it to your attention and seek prompt resolution.I recen...
Dec 26, 2023 by Milind Auti
Makemy Trip - Not resolving Bus Pick up problem Open
MMT booked bus didnt pick up on **.**.**** Booking reference- B**BJK*B from coimbatore Lakshmi mills Airtel bus stop. We waited in the bus stop from **.** pm till *am on **.**.** for boarding. Bus did not come and pick me. We made more than *...
Dec 23, 2023 by Ragav Palaniswamy
Makemy Trip - Refund not issued Closed
I have booked an flight ticket on NOV ** (Thiruvananthapuram to Bhubaneswar) with PNR no : N**M*A. But the flight has been cancelled due to some reason. So I cancelled the ticket from the Air India Express airlines on **/**/****. But still I d...
Dec 14, 2023 by Sanjai S S
Makemy Trip - Bus ticket refund not received Closed
It's been more than * weeks that I haven't received my bus ticket refund from MakeMyTrip ...
Nov 30, 2023 by Saksham pandey
Makemy Trip - Fake Voucher sent By Makemytrip company Closed
I booked a hotel through makemytrip from *nd of November **** to *th of November **** however, due to visa issue I changed the dates by calling them to **th of November to **nd of November ****. They sent me a voucher with the new dates however...
Nov 17, 2023 by Lakhinder Saini
Makemy Trip - Make my trip not refunding my money Closed
I booked train ticket for * adults. Due to waiting I cancelled ticket and I also paid cancellation amount. Now make my trip not refunding my amount. Irtc is saying we transfer your money to make my trip. Kindly contact and make my trip is not r...
May 30, 2023 by Arpit Baranwal
Makemy Trip - Refund not done Closed
irctc train booking canceled and refund *** not done...
May 12, 2023 by Ravi Dodwal
Makemy Trip - Unreasonable Charges Open
The flight lock price charges for the flight i selected is way higher than the other flights with no reason and benifits. This is totally meaningless and unreasonable to charge this much of amount....
May 12, 2023 by Shruthi
Makemy Trip - Unsafe Unhygienic rooms in Kerala houseboat Open
Make my trip Issue Ref# *****************. We were given unclean and unsafe rooms(nails popping out on the floor) in the house boat on March **, ****. Shared pictures with the tour manager, customer service representative and vendor. Tried to...
Mar 19, 2023 by Deepika Dave
Makemy Trip - Refund not received Open
iam cancelled my airticket from chennai to sanfransisco due to medical reason iam confirmed with mail but so far refund not done every month they change next month wait till singapore airlines send money ...
Mar 15, 2023 by N.chandrasekaran
I have booked a luxeglamp hotel in kodaikanal through MakeMyTrip application for *days accomodation.... In their app they have mentioned lot of ammenties like jaccuzi, hammock, private portio, etc... After seeing all those amenities then only...
Feb 14, 2023 by Gayathri
Makemy Trip - Refund not credited Closed
My ticket was cancelled but refund is not credited in my account.but it shows refund credited to my account .I also check but refund is not credited yet Booking ID:NR**************** RRN NO:*********** Take a immediately action If you not ...
Jan 03, 2023 by Swetha
Makemy Trip - Wrong Information Provided Open
Hi, This is regarding the wrong booking information provided by the MakeMyTrip app. On **th December I tried to book a ticket from Secunderabad (Telangana state) to Bangalore, but the MakeMyTrip app suggested booking a ticket from Sriramanag...
Jan 02, 2023 by Meraj Ahmad Jilani
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