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Libas
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Libas?
If you are not satisfied with Libas, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Libas and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Libas
But before filing a complaint, you should
a. Contact the customer support of Libas first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Libas - Refund and Return Closed
My two complains- Libas was unable to deliver one item so they cancelled and did not refunded me back. Second I raised return for my suit one was picked and other one is still with me. I have raised my complaint for two time and nothing happene...
Feb 17, 2026 by Nancy Kaur
Libas - Wrong product received Closed
I ordered a pink floral zari embroidered Kurta Set of Rs.**** on **/**/****. I received wrong product (some blue colour maxi ) on **/**/**** I mailed regarding this issue for which they replied they cannot honor claim as per their investigati...
Jan 03, 2026 by Mitta Deepthi
Libas - Unfulfilled order refund not initiated after a week too Closed
I placed an order on *rd dec **** next day I got mail that bcs I of quality issue they cancelled the order after couple of days when I didn’t get any update from their side I contacted cs from last *days each they say wait for next **hours...
Dec 10, 2025 by Priyanka rajan
Libas - Wrong product delivered Return Refund denied Open
I had placed an order on Libas.in on October *th, after receiving the order I realized that I received the wrong product. There was no option to exchange, so I raised a return request selecting "Wrong product received" option. Did receive an em...
Oct 23, 2025 by Neetu Gupta
Libas - Received Wrong Product from Libas No Resolution Despite Multiple Followups Closed
I had placed an order with Libas on *nd April **** for two silk fabric suits in mustard yellow and wine colour, both in medium size. However, to my shock, I received a completely wrong product - cotton suits in *XL size. I immediately raised...
Apr 16, 2025 by Anjali Singh
Libas - Package not delivered Closed
I haven't received my order.. Bt the status is showing delivered...
Jun 27, 2024 by Gunjan saini
Libas - Libas India refund issue Closed
The order ID ****** - the clothes purchased from the app was returned immediately for size issue and they have not gotten back with refund since a month Pathetic service and worst customer care - no one even replies to emails and calls ...
Aug 14, 2023 by Pooja
Libas - Refund not iaaued Open
Order ****** from libas on ** Feb and return the order but I have not received my refund till now . I am daily dropping them email and calling customer care but no one is picking up call.please help...
Mar 15, 2023 by Megha kohli
I haven't received my refund yet. It's showing money refunded in the app but actually it's not been done The customer care also not responding the calls emails. Worst experience ever ...
Mar 11, 2023 by Lipi Nayak
Libas - Refund not received Closed
The product purchased from libas brand from their app was returned immediately for size issue .it's one half half month the amount is not refunded every time they ask for few more days to refund ....
Dec 01, 2022 by Rupali Mahajani
Libas - Exchanged product not delivered or any refund Open
I have ordered libas kurti on **th September for my mother's birthday but it was smaller so I ordered a size bigger the delivery guy took the kurti from me but till I haven't received the exchanged product or any refund amount when I tried to c...
Nov 08, 2022 by Janhvi Rai
Libas - Didn t get my refund Closed
I ordered suit set from libas it wasn't fit i returned it after * days returned has been pickedup from my house I ordered on ** October **** nd return was pickedup ** October **** after that it's been ** days now I didn't get my refund all they...
Nov 04, 2022 by Chetna gautam
Libas - Fraud Open
We purchased a product from libas online. We return the product due to damaged. We request a refund and the picked the item. They told that the refund will be send with *-* days but more than * month has been passed i have not received any amou...
Oct 03, 2022 by Juli goel
Libas - Return serial number mismatched Closed
I requested for refund but they are saying that serial number is mismatched ....
Oct 16, 2020 by Monika
Libas - Received incomplete order Closed
I ordered libas green coloured kurta with trousers and dupatta...but I didn't receive dupatta for that order .... And even after filing so many complaints still they didn't solve my problem....and they only kept exchange for that.....and while ...
Jan 10, 2020 by Cherry
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