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Kent (12/15)

15 Total Complaints
12 Total Resolved
80.00% Consumer Satisfaction

If you are searching for Kent Review on internet then you have reached the right place. You can read the full Kent Reviews here. Get answer to questions like if Kent is real or fake? Kent is legit or scam? if Kent is safe? All Kent reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Kent so that it help others to make wise decisions. The Consumer satisfaction score of Kent is 80.00% because out of 15 consumer complaints, only 12 are resolved.

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How to resolve Kent complaints online

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Kent?

If you are not satisfied with Kent, file a complaint now:

1. Go to "File a Complaint" form

2. Choose Kent and write your complaint in detail

3. Enter your personal information to create an account

4. Get refund / replacement / damages from Kent


But before filing a complaint, you should

a. Contact the customer support of Kent first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

Connect with Kent

Find the contact details of Kent to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.

How will Voxya help you?

We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.

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Kent - Undelivered my parcel Closed

I have not yet received my courier .on *st of feb I have received the message for delivery and ontacted the delivery person he told will deliver today but suddenly delivery cancelled and mentioned that will deliver tomorrow still now I have not...

Mar 06, 2026 by Madesh basuvaraju

Kent - Kent not providing service Closed

kent elegant alkaline defective unit was purchased from Kent April ** **** and still in warranty. (Sales person was Dimpal Kumar **********).On *th June the unit started leaking internally. A service request number was ******-***** was genera...

Jun 23, 2024 by Anita Rawat

Kent - Technician didn t visit Closed

Raised service request for water purifier not working on *th March but technician didn't visit,its **th March * evening now.AMC done with Sun Services under Kent.Engineer neither picks call nor visits.Assigned engineer name-Mojammel Mondal...

Mar 10, 2024 by Rudrajit Samui

Kent - Deviation against warranty Closed

I have purchased a RO from kent having Installation Date on **/**/**** and its registered in my wife's name.I have registered a complaint regarding the abnormality of ro. It's water leakge from the top side of the tank. After checking the servi...

Aug 09, 2023 by Susanta Kumar Biswal

Kent - Item broken Closed

Kent sandwich grill ***w was broken the item was gifted hence was not able to report in time kindly help...

Feb 16, 2023 by Nisha vinay Adhikari

Kent - Accessories of Kent purifier is not working Closed

I have ordered a Kent purifier on **.*.****, when the product delivered, it's accessories not working, so i replaced it. I received new product but it's also not working. Now this product not useful for me. Flipkart cancelled my return req...

May 31, 2022 by Karan singh rathariya

Kent - Service not delivered Closed

Since one week m calling the engineer who was authorised for my service .. On daily basis he is saying i will come today i will come today. On thursday he abused me that uh are not paying me and he talked me in rude manner. I called custome...

Dec 10, 2021 by Prateek Gupta

Kent - Assemble duplicate product Awaiting Details

On **th November **** i search Kent service center number. I found a number and called him, he told me that he is from Kent, After changing all * filters he cost Rs. ****/- I paid him by cash, I believe him for Kent products, when he is gone i ...

Nov 16, 2021 by Surendra Kumar

Kent - Kent Ro is fraud and would advise no one to purchase Closed

Hi team , I purchased Kent Ro in the month of dec **** and it was giving problems from day * only and it was fixed in March,even after the product being under complete warranty they have hidden t and c for which they are charging the amount ...

Aug 14, 2021 by Manish malhotra

Kent - After sales Service Closed

I purchased a Kent RO (Pride Plus model) on **.**.**** from Amazon (Order no. ***-*******-*******, Invoice no. SATA-*, dated **.**.**, Machine Sl No. KR**********) in EMI. During purchase I got the offer * year warranty+* years free service (To...

Jul 27, 2021 by Tusharkanti Mandal

Kent - Kent RO is totally fraud Closed

I purchased Kent in april **** for **k.Now almost **k i spend after the installation.. Everytime they came with different claim that part is need to replace and asking a very high cost for the same.I really get disappointed with the behaviour....

Jul 11, 2021 by Ashutosh dubey

Kent - The Kent company is a very big Thugs and it s technicians are also thugs Closed

My self Yogesh Kumar Tondon. I am from Shahdara north east delhi. i was taken Kent service before one month but that time i was not satisfied with the service and your engineer destroy my Kent RO after that i registered complaint about the tech...

May 25, 2021 by Yogesh Kumar Tondon

Kent - Kent Service Open

Hi All, Purchased Kent water purifier and it was working good. In the month of april ** got call from Kent service man to do general service. I allowed to do service and said filter kit expired and need to replace which was costed *.*k. + Servi...

Nov 03, 2020 by Prasanna

Kent - After sales customer experience issue Open

We are using Kent Excell Plus Mineral RO (KR**********) installation date **nd July ****. On *th July **** case ID (******-*****) we raised service ticket as RO was making beeping sound. Visiting engineer on inspection confirmed no issue with...

Jul 30, 2020 by rakesh ganjoo

Kent - KENT RO Grand Defective product Closed

I bought an Kent RO Grand from Amazon on **.**.**** . After about ** days, it stopped working. I lodged the complaint online and on kent APP for service on **.**.** and inform this to the dealer, but no action has been taken after several ...

May 24, 2020 by NITESH SANGHI

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Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

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Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

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