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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Kantha Work
But before filing a complaint, you should
a. Contact the customer support of Kantha Work first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Kantha Work - My Kantha work Saree not reached Closed
She had call me and asked to transfer money to the account No. Beneficiary Name -Priyam Halder, Bank-SBI, IFSCcode:SBIN*******,A/C No:***********.She told me the Saree will be ** days. When I call or message she is not responding...
Jul 31, 2019 by Bini Ranju
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