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Jio mart (99/163)

163 Total Complaints
99 Total Resolved
60.74% Consumer Satisfaction

If you are searching for Jio mart Review on internet then you have reached the right place. You can read the full Jio mart Reviews here. Get answer to questions like if Jio mart is real or fake? Jio mart is legit or scam? if Jio mart is safe? All Jio mart reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Jio mart so that it help others to make wise decisions. The Consumer satisfaction score of Jio mart is 60.74% because out of 163 consumer complaints, only 99 are resolved.

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Complaints

Jio mart - Order not received Closed

I had ordered an item on Jio mart on **/**/****, but I didn’t receive any orders, but the app was showing, the item was delivered, and then I contacted the customer support many times regarding this issue, but haven’t gotten any response or...

May 12, 2026 by Punith kumar

Jio mart - Closed

मेने ओन लईन पेसे से सामान ओडर किया ना सामान आया ना ही रिफंड ...

Apr 28, 2026 by Kajal Agarwal

Jio mart - Use bottle received Closed

Use bottle received hui h ...* bottle mai pani h ....jio mart se contact ni ho pa Raha h ... costomer care no.bhi ni lag raha h ...

Apr 08, 2026 by Deepti sugandhi

Jio mart - Not received the order Closed

The order I placed on Jio Mart this morning at *:** a.m is not yet delivered though it's **:** a.m now, usually all the orders would be delivered within half an hour of placing the order. The order id is JM**BA*AF****FC*****. Had ordered Kia...

Mar 18, 2026 by Bhagyashree Apoorva Rao

Jio mart - Order not received Closed

Jio mart retail...

Feb 23, 2026 by Divya Bhakkad

Jio mart - Money deducted but order not confirmed Closed

I ordered wedge pillow my money deducted but there order went under process now neither they are returning my money nor processing my order...

Feb 22, 2026 by Ruchika Sharma

Jio mart - Unable to login Closed

I cannot login my account from * days ...

Feb 18, 2026 by Kovid Chaturvedi

Jio mart - Return item not pickup Open

Return initiated but pickup is not done .I have given complaint to jiomart customer care they made me to wait for * days.. after * days no resolution was provided they made to wait me * month still no resolution was given from jiomart..from * m...

Feb 17, 2026 by harendra singh

Jio mart - COUNTERFEIT ITEM SOLD TO ME WITH MISLEADING LABEL WHICH ARE FAKE BUT LOOKS LIKE ORIGINAL WITH MALAFI Open

I HAVE BOUGHT * LITRE LIZOL PACK FROM JIO MART IN OCTOBER ****, AND DUE TO A CRITICAL INJURY IN MY SHOULDER I DIDNT USE THE LIZOL TILL JANUARY, IT WAS KEPT AS IT IS WHEN IT WAS DELIVERED , I DID NOT PICK IT UP DUE TO INJURY FOR *-* MONTHS, NOW ...

Feb 01, 2026 by DIVYESH CHOUBEY

Jio mart - Refund Open

i ordered three order place from jio mart ** nov ****, ** nov ****, ** dec ****. but these order cancelled by jio mart whatever reason i dont know. i complaint many times on jio mart . but i recived messge resolved.but i have not received any ...

Jan 13, 2026 by kiranjeet kaur

Jio mart - Package not delivered Open

I have booked Grocery items **th Dec **** *:** AM, but not delivered or nor updated the status, Logged complaint in Jio mart customer support, escalated to team but none of them helped, It was ** mins quick order delivery, Jio mart complaint...

Dec 28, 2025 by Sateesh Harkade

Jio mart - Return rejected Closed

I ordered a watch strap for my Apple Watch from JioMart. Since the product was expensive, I contacted their customer support via chat before placing the order to confirm whether it could be returned if I was not satisfied with the quality. The...

Dec 10, 2025 by Ritam Ghosh

Jio mart - NOT GETTING REFUND OF RSFRM JIO MART NOR GOT MY PRODUCT Closed

Surya green cardamom (HARI ELAICHI) ORDERED ON *TH OCTOBER **** VIDE ORDER NO *****************A SHIPMENT NO.********************J Complaint ticket No.************ I had ordered elaichi for diwali on *th october ****, the product was not del...

Nov 08, 2025 by Gouri Channe

Jio mart - Refund is not received yet Open

Jiomart is showing refund is completed but in real case refund is not received yet and I also checked their reference number to my bank....

Oct 29, 2025 by Uday raj Prajapati

Jio mart - Product Returned but Refund not initiated or received my UPI back to source Closed

Jio mart reg pH no - ********** Order id is - *****************A This order my return pickedup Saturday **th September but refund not received stiil now * day completed *rd October complain received jiomart customer care executive & another w...

Oct 07, 2025 by Sudarshan Thakur

Jio mart - I refund not recevie Closed

I order one item from jio mart price is **** i return that order on ** sep **** .but I can't receive refund form jio mart.i talk to jio mart coutamer care but he said wait * day. And now the * days time also over.But i can't receive refund ...

Oct 02, 2025 by Kochikame kochi

Jio mart - Refund not received for a product returned Open

I have returned a product which i dint like the quality. They accepted the return and told refund will be made within * to * days. But its ** days after i returned but never received the refund. On top of it they are closing my complaints again...

Sep 05, 2025 by Pragnya P Dash

Jio mart - I m not received my refund amounts Closed

I'm not receiving my refund amounts. *) **, *) **, *) ** and *) ***...

Jul 03, 2025 by Shaik Shabana

Jio mart - Package Not Delivered on Specific Time Closed

I make an order on dated **/**/**** at *.** pm on jio Mart. Jio Mart slogen is delivered in ** minut I arrange a party and I order * botel *ltr sprite for that but dilivery Not received till *.** I feeling same on me front of my relatives M...

May 18, 2025 by Anup Kapoor

Jio mart - 332 Open

sir maine jio mart se */*/**** ko order book kiya tha.jo htc ka timmer tha.sir * mahina bhi nahi huya ki kharab ho gaya.sir maine jio mart se iski complete ki.sir to mujhe customer service ka number diya.jo number ********** hai.sir jab maine c...

Apr 23, 2025 by Gagan kapoor

Jio mart - NOT RECEIVE ORDER Closed

I HAVE PLACED TWO ORDERS ON ** & ** OCTOBER. EXPECTED DELIVERY DATE WAS ** & ** OCTOBER. ON THE DATE OF DELIVERY, DATE HAS BEEN REVISED AS ** & ** OCTOBER. I WAS WAITING FOR MY ORDER TO GET DELIVERED BUT NEITHER I GOT THE ORDER NOR ANY UPDATE A...

Oct 25, 2024 by TASLIM SALIM CHOUDHARY

Jio mart - Item not installed Closed

We ordered LED on ** July **** which is not yet installed so I want to return it but company is not giving me return by saying that it was to be returned within ** hours of order. Almost *-* times I asked company to install it and they said it ...

Aug 01, 2024 by

Jio mart - Expired product delivered Closed

I ordered mother mixed pickle from jio mart on **th july **** and it was expired on **th June ****. I raised complaint and also connect with customer care executive but no response from them. If in case we consume that expired product then who...

Jul 18, 2024 by Shubham Agarwal

Jio mart - Not getting refund Closed

I have ordered grocery and somehow it was returned without any information. After that I raise the complain with jio mart support they always saying the same thing that we have escalated your issue our team is working on this please wait we wil...

Jul 11, 2024 by Anand prakash Khanna

Jio mart - PREPAID ORDER NOT DELIVERED Closed

I am writing to formally escalate an urgent issue regarding my order with JioMart, which has been handled with utmost negligence and disregard for customer satisfaction. Below are the details of my order: Order Number: *****************W Sh...

Jul 01, 2024 by Souvik Saha

Jio mart - Package delivery cancelled without notifying Closed

Ordered day to day grocery items on Jio Mart on *rd June ****, expected maximum delivery date was *th June ****. On *th June without informing me the date was changed to *th June. On *th June ****, without confirming with me the complete Order ...

Jun 10, 2024 by Jay Sopariya

Jio mart - AC Installation not done even 8 days after product delivery Closed

My AC got delivered on *th May, so far * days over. No one turned up for installation for which I paid charges to Jio Mart along with my purchase. I'm not getting any support/response from them. When I call they keep on raising the request and ...

May 15, 2024 by Kamesh B

Jio mart - Delay product and no response Open

Hi Maine * may ko order kiya tha jio Mart se ** item thi Order k delivery date * may tha.aj * may ho gya Koi v enke end se hme call or response ni aya.hmne enko itne call kiya hr br bolte ** hour wait kro.na yeh log hme product delivered kr...

May 07, 2024 by Munish Kumar

Jio mart - Order delayed not response Closed

Hii Hmme * may ko order kiya tha baha delivery date * may bta rha tha.payment hmne advance kr diya tha.i have all proofs.aj * may ho gya Na yeh log response de rhe kb ayega order na kuch Call kro yeh cut kr dete hai.hmne or toh kal order cha...

May 06, 2024 by Neha thakur

Jio mart - Broken Seal Product Delivered Open

i ordered a boat immortal **** wireless headphones from jio mart but when i received it the boat seal on brand box was already removed on top of that the product is defective as while playing games the audio is bugged. i asked jio mart for retu...

Apr 03, 2024 by Anuj Kuhar

Jio mart - Different product received Closed

I am purchasing OnePlus blutooth neckband in jio Mart when product received and open the box then show different product. I am sending all proof in coustom care but not refund money and not return. Please help us I am loss money and froud with ...

Mar 20, 2024 by Prakash Kumar

Jio mart - Package not delivered Closed

I am very much disappointed from the Jio mart service. I had placed an order for groceries on *st January,****,my Amul butter was missing in the delivery package.(kindly note the package was delivered with a single knot without any seal). I c...

Jan 07, 2024 by ARSALAN SHAIKH

Jio mart - Incomplete Product Received Closed

i ordered *** boxed from JIO mart on *th October but received only ** boxes on *th October. the box i received from them in which the product was can only fit ** boxes not even ** boxes. so oi complained about it and the customer support said t...

Nov 03, 2023 by Naman Gupta

Jio mart - Return order related Closed

I placed order number *****************A on October **, at *:** PM. The order app indicates that the products will be delivered on October **, ****. I monitored the delivery time and noted in the application that my order shipped on October **,...

Oct 28, 2023 by PRAKASH A

Jio mart - Non working iteam sold to me by jio mart Open

Hi i have ordered Pinnacle keyboard from jio mart on **th September **** and i received my product on **st September ****, keyboard was of very poor quality and stopped working within * days. Then i raised return request on **th September **** ...

Oct 05, 2023 by Aniket Banavalikar

Jio mart - Defective piece delivered and not taking return Open

I received the pigeon kettle on ** aug and immediately upon seeing that it's a defective product I raised a return but Jiomart is saying packaging is fine and it cannot be returned.. I raised return request on ** aug and it's ** day today no on...

Oct 04, 2023 by Nazeer shaik

Jio mart - Wrong package delivered Open

I ordered YUM YUM Dry Fruits Combo Pack * kg (California Almonds Badam & Cashews W*** Kaju) *** g Each on september *th '****, insted they have delivered Anjir. I raised a complaint through email in this regard on **st september '**** i didnt g...

Sep 26, 2023 by Harshan Kumar G V

Jio mart - Sansui Washing Machine Closed

I purchased Sansui automatic washing machine *.* kg from jio mart. Recently I faced issue in machine so i complaint to jio mart on ** sep **** and engineer came to check this and found part is faulty. So he told me to registered another complai...

Sep 25, 2023 by krishan Sharma

Jio mart - Wrong product delivered without bill and delivered product is not working Closed

I placed order for nokia *** on **/aug/**** in jio mart and nokia *** which wrong product got delivered on **/aug/**** as my father received order they don't know much about online process when I came back from outstation on ** August and when ...

Sep 16, 2023 by Vishwnath Parashetti

Jio mart - Wrong Product delivered Open

I had placed order for TP-Link Archer AC**** Archer C* Wi-Fi Router on **th Aug ** and received wrong company MiWifi Router on **rd Aug. I have raised complaint via Jio Mart app they rejected initially giving false information tried contacti...

Sep 15, 2023 by Rahim Merchant

Jio mart - Damaged product delivered Open

Hi I filed complaint on *th July and till date there is no response to my concern. Bad quality of bucket has been delivered with scratches and broken edges. I had filed complaint and even called customer care several times but no one is givi...

Jul 08, 2023 by Zubin Baisiwala

Jio mart - Poor customer service and delay in everything Closed

I have ordered on **th of June with * products they gave delivery date on **th of June On **th moved to **th And **th moved to **th On ** th they said one product is out of stock after I ordered And got delivery on **st Asked for any ...

Jun 23, 2023 by Shanth kumar

Jio mart - Product is not good Closed

received a bad quality of rice ...

Jun 04, 2023 by Vitsitso

Jio mart - Different Product received Closed

The product i ordered was Haldiram Namkeen and i received wheat ...

Jun 01, 2023 by Sombala Bhandari

Jio mart - Return pickup is not done Open

I have order a Sansui *.* ton *Star Inverter Split AC, Model Name- JSE***SI****. Jio Mart application shows that the warranty is *year manufacturing, * years on PCB and ** years on compressor. But the user manual from the item show that the war...

May 14, 2023 by Yadram Yadav

Jio mart - Refund haven t been processed Open

it's been a while my refund has not been initiated ...

May 10, 2023 by Sharmistha poddar

Jio mart - No refund provided by the Company from past 2 months Closed

A product was bought from jio mart for which they delivered a wrong product. Further, we asked for a refund they took the product back on **th March **** however till date we haven't recieved any refund despite of several follow ups. They alway...

May 05, 2023 by Raksha Nathwani

Jio mart - Order status not moving forward stuck at processing Order ID Closed

I have ordered one Samsung mobile charger through jio mart on **nd April ****, it was about to delivered by **th April but even after waiting * more days it's not yet delivered & the order status is still under process. Everyday the expected de...

Apr 27, 2023 by Soumya Kundu

Jio mart - Product not delivered Open

Order no. *****************W I ordered this item on * April **** and then it showed an expected delivery date of * April ****. On * April, the app showed a new delivery date of * April, on * April it showed a delivery date of ** April, on **...

Apr 11, 2023 by Chitranshu Kumawat

Jio mart - Cancelling the orders and cheating customers in the name of offers Open

Jio mart is cheating customers in the name of offers. I have placed an order of crocs sandals which has **% discount. They cancelled the order after postponing the delivery ** times and when contacted customer support, they told it happened due...

Apr 10, 2023 by C Praharsha

Jio mart - REFUND Open

I HAVE RECEIVED A PACKAGE ON ** MARCH **** AND WAS IMMEDIATELY RETURNED THE SAME DAY ** MARCH**** AND THE SAME PERSON SUSHIL RAJPUT FROM EXPRESS BESS HAS PICKED UP THE PRODUCT Mobile No. ********** And ON COMPLAINING SINCE ** MARCH EVERY DAY T...

Mar 28, 2023 by SANDEEP KHURANA

Jio mart - Damaged rice packet received Open

I have received damaged basmati rice packet from jio mart and they don't reliase their mistake and not given me refund...

Mar 26, 2023 by Priti nigam

Jio mart - Bad quality product Closed

I have brought a trouser which seems black in colour but when it is delivered it is of very bad quality it is very unwearable also this is a scam of giving wrong photos of product ...

Mar 26, 2023 by Ratnesh Sinha

Jio mart - Refunf Closed

Mana order kiya tha payment bi krdi thi order nhi mila muja Or payment t bi nhi bi refund hui Ab tk * march ko order kiya tha...

Mar 23, 2023 by Mohit

Jio mart - Order cancelled by delivery boy Open

Order cancelled by delivery executive. When asked for reason his way of talking is very rude and misbehavior. Very much disappointed with service....

Mar 22, 2023 by V Santosh Kumar

Jio mart - Unable to login to JioMart account hence unable to use JioMart wallet amount Closed

I have been unable to log into my Jio Mart account for almost one month due to two errors which appear alternatively “invalid login” and “invalid OTP”. I have raised several complaints regarding the same bearing complaint IDs as follows...

Mar 22, 2023 by Yashswini Chauhan

Jio mart - A certain product s return was declined Open

My product was refused for return without my knowledge. I didn't receive a note or email informing me. My issues with this product are as follows: *) The product I received frequently had one earpiece discharge more quickly than the other du...

Mar 14, 2023 by Rohan

Jio mart - ReActivation of account Closed

Jiomart has blocked my number since *-* months.Have complaint end number of times at the customer care and have so spoken to the escalation department but no reply yet Had raised.a complaint regarding bad quality and rotten product and still h...

Mar 10, 2023 by Sheetal Porwal

Jio mart - Return pickup not generated while time line is crossed Closed

Sir, ** January ko maine Jio Mart me apne defective product ke liye return ka request send ki thi jabki Jio Mart ki Policy ke hisaab se * days hi hota h return ya fir refund ke liye aur mera itna time barbaad hua hai.. ** January se hi main cus...

Feb 22, 2023 by Annu Mishra

Jio mart - Refund not credited Closed

I order * items from jio mart on ** January but one item is short from their end. They processed the refund on ** January but it is still not credited in my account .. i complain many times. Every-time they gave a time window of ** hrs but noth...

Feb 20, 2023 by Shivam Cheema

Jio mart - Tur dal packet missing Closed

My item was missing from my jio mart order in ** January and they don't want to product delivery of missing item and not give refund..** days completed but no action taken by jio mart .So please take action against jio mart .and help to initiat...

Feb 18, 2023 by Priti nigam

Jio mart - Dummy chain sent instead of smart watch Open

I have order for https://www.jiomart.com/p/electronics/xeniks-digit-smart-watch-black-dial-black-strap-for-ios-android-xen-digit/********* on **th Jan ****, but on *st feb **** I received dummy chain. I did file for returns, but the courie...

Feb 07, 2023 by Raja Nagendra

Jio mart - Refund amount is not credit after 1 5 month of return Closed

SUBMITTED MY ALL ORDER DETAILS FOR MANY TIMES AS PER BELOW. ***J ***J ***J ***J MY REGISTER MOBILE NO. IS ********** I HAVE COMPLAINED MANY TIME FOR MY REFUND BUT THERE IS NOTHING PROCESS FROM THE JIO MART. ...

Jan 31, 2023 by Arpita Shah

Jio mart - Refund issue Closed

This app is not ready to give my money back . I ordered a jeans from this app which was clearly the mistake. I didn't knew such a big company under reliance have such pathetic service. The jeans was ordered on *th Jan **** and was delivered to ...

Jan 25, 2023 by RIYA BANSAL

Jio mart - Order not delivered on prepaid order Closed

I ordered Rs *** bamboo plant from Jiomart on **th Jan. Order was supposed to be delivered on **th.It hasn't been delivered yet. I am not able to cancel the order and take my refund back. Also when the clicking on the whatsApp help support, it ...

Jan 24, 2023 by Ayushi Bhargava

Jio mart - Package in not delivered Closed

*n **th jan i had ordered phone. And initially it was suppose to deliver by **th. But my package is not yet delivered it is been more than a week. I have called almost ** times and everytime i get a same answer your complaint is registered and...

Jan 23, 2023 by Shivani Agrahari

Jio mart - Order has been cancelled by the company Closed

I have ordered a ptron earbuds from jio Mart on **/**/**** but same has been cancelled by company on its own after two days then i called costumer care about the order but they are not responding to my grievance.they are selling same order to m...

Jan 20, 2023 by Faheem Ahmad

Jio mart - Refund Closed

SIR BYING ** OCTOMBER ***** I AM OREDR IFFLCON LED TV **.BUT DELIVARED KARBON TV ** I AM RETAN TV **- **-**** BUT NOT REPALE AND RERFOUND JIO MART * MONTHS AGO NOT RESPOND JIO CUSTEER CARE AND EMPLS JIO STORER AND NOT RESPOND * MOTHS MY DAILY...

Jan 14, 2023 by VENKATASIVAREDDY EDULA

Jio mart - My order is not showing but amount detected Closed

I have order iphone in jio Mart but it was not showing in my orders but my amount was detected....

Dec 13, 2022 by Sudharsan

Jio mart - Return product not picked up Open

I received bad quality product and waiting for product to be picked from last ** days....

Nov 25, 2022 by Anup

Jio mart - Refund not received Open

I am a serving Officer in Indian Airforce and Jio mart is troubling those who serve the Nation. I ordered iphone** from Reliance Jio Mart on ** Oct ** ORDER No. *****************A using HDFC debit card on installments basis. The order was canc...

Nov 21, 2022 by Anshul Agarwal

Jio mart - Package not Received Closed

hello, i ordered a mobile phone on Jio Mart at *th Nov **, but still i cant received my order. Customer Service peoples also dont take care. whenever i called to CS they said i will call you back. respone also too worst...

Nov 21, 2022 by arunkuamar

Jio mart - Package not delivered and charged the amount Closed

On October **th I order zebronics mouse online paying ** in Jio Mart. Product came for delivery very late on **rd October, by that time I purchased new mouse near by our home, so I cancelled the order, but in order status showing delivered....

Nov 12, 2022 by Kumar HR

Jio mart - Amount not refund Open

Transaction No. ************. Order No. *****************A Dated **/**/**. Order cancelled, amount deducted, but refund not yet provided. ...

Oct 27, 2022 by Hitesh Narsia

Jio mart - Out of two one item not received Open

I have ordered for * fans *n **th april ****(Order Number *****************M )but only one was received and raised a complaint ticket no- #********** according to this ""Refund of Rs. ***/- has been initiated on **th April, **** and refund w...

Oct 26, 2022 by V V SATEESH

Jio mart - Package returned automatically but still my money not refunded Closed

Order Number *****************A product name Vlcc *X Ultra Whitening & Brightening Charcoal Peel Off Mask *** Gm I ordered from Jio Mart on **/*/** i pay prepaid *** rupees for that product online they did not delivered to me */*/** delivery ...

Oct 20, 2022 by Oindrani Das

Jio mart - Order placed on Jio Mart not showing in my order list Closed

I have placed order on jio mart but not showing in my order details .. my money was debited from account and now rate of similar item is hiked on other website .. also loss of money including huge inconvienence from caused due to non receipt o...

Oct 04, 2022 by Harbir Singh

Jio mart - Order not pickup after returning process Open

I'm ordering mattress **july **** but product quality is very poor so I'm proceed to return the product but till date product is not pickup and not refunded....

Sep 09, 2022 by Ajay Shankar Suryawanshi

Jio mart - Jio mart order not placed and money deducted Open

Order id was not generated and money got successfully deducted from phone pe. ...

Jul 14, 2022 by Kanchan Nimbale

Jio mart - Defective product Closed

Delivered a defective product. Already return request make on ** March **** but nothing happens till date *****************a...

Apr 20, 2022 by Rishab

Jio mart - Very Poor Quality Product Open

I placed an order online (Order Number ***************** M) on Jio Mart (Jiomart.com) through my mobile No. ********** for Amrutem Chakki Fresh Wheat Atta ** Kg on **.**.****. Company delivered the packed item on **.**.****. On unpaking the ite...

Mar 23, 2022 by Prakash Chand Bairwa

Jio mart - Cheating and unfair trade practice Open

I have placed an order of Bandridge *.*mm aux to *x RCA cable on **.**.****. It is delivered on **.**.**** but it was old open pack damaged items and looks also different from the website images. My account was not updated and on **.**.**** it ...

Mar 06, 2022 by PARTHA SARKAR

Jio mart - Package not delivered Open

ordered product in Jio Mart on November *th and till now it didn't delivered . cost of the product is ***/- . I keep on writing mails to them and there is no progress from there side . ...

Dec 21, 2021 by ramkrishna

Jio mart - Order not received Closed

Product not delivered by Jio Mart and also not providing suitable answer from customer care...

Nov 16, 2021 by SUSHILA OZA

Jio mart - Short delivery of ordered items Closed

My Order No - *****************A , Invoice No - TNJ************. Ordered the products valuing Rs.*,***.**/- on **th Sep **** . On **th evening around *.** pm got phone from the Jio Mart delivery person ********** saying that he cannot come into...

Sep 21, 2021 by Gayathri

Jio mart - Order deliberately canceled witjout consent Closed

I had placed an order towards jio fashion products worth Rs****.** (** items) on **th Aug ** vide order no *****************A with expected delivery date of **th Aug. My order delivery date got extended daily and hence on **th Aug I raised a ti...

Sep 01, 2021 by Manny Arora

Jio mart - Package not delivered Closed

I had ordered a set of tissue box from jio mart on **th of july ****, my delivery date is *th august ****. Package is not delivered on *th august, then i filed a complained on **th august via customer care no., they said we will work on this g...

Aug 29, 2021 by Rounak Jawanpuria

Jio mart - Price charged more than MRP Open

Below is my complaint: *) Price was charged more than MRP in respect of ** no Engine Brand Mustard Oil * Lt pack purchased from jiomart.com vide attached Tax Invoice no. TMZ************ dated *.*.**** (OrderID#*****************M and ShipmentID...

Jul 13, 2021 by Suman Bikas Saha

Jio mart - Money not refunded Open

I made clothes purchase for Rs**** from Jio Mart on ** march ****.I had size issues so I placed return request but after several return request they picked my product on *April ,in the Jio mart app it shows the status as returned but they have ...

Jul 05, 2021 by Jaya Bharti

Jio mart - Refund not initiated Open

I got registered on jio mart by three numbers and all three of them were blocked when I raised complaints against bad quality products, missing products or products returned which gradually lead to the loss of Rs. 2000...

Apr 15, 2021 by Dr.Pallavi Agarwal Agarwal

Jio mart - Always cancelled my prepaid order by jio department Closed

Always cancelled order and refund return in ** days...

Mar 26, 2021 by sanjay bharti

Jio mart - Refund not received Closed

I have returned a product and the delivery boy came on the next day but the company says that refund will be given within * business days but the refund has not given by them and it has been around more than ** business days. After contacting w...

Feb 28, 2021 by Harsh Sharma

Jio mart - Order not delivered and following up with Jiomart customer care more than for refund Open

I have place the order(*****************W) on ** August ****, *:** pm, On ** August **** I have noticed that my order status is showing as delivered on ** August **** in JioMart, I have written to cs@jiomart.com & cshead@jiomart.com Aug **, **...

Oct 17, 2020 by Vannapu Venkatesh Babu

Jio mart - Refund not received Closed

I had placed an prepaid order but due to some technical issue of jio it should an Cash on delivery order so they took the delivery back. IRefund still not credited into my account it's been more than ** days As a middle class person it not e...

Oct 15, 2020 by Pratik Chande

Jio mart - Complaint againt JioMart Pune Open

It is really sad to let you know that I have been following up with your team for my multiple complaints raised with your team. I am only told to wait for **hrs or * working days or they say I will get a call back. FYI: *.Complaint# ********...

Oct 09, 2020 by Vini Nair

Jio mart - Order cancelled without my concern Closed

i placed a order in jio mart on october * ****. and today (october * ****) my order was cancelled by jio mart without my concern....

Oct 07, 2020 by Saiprashanth Kumar

Jio mart - Refund not initiated for Aug order Open

On **th Aug, I placed an order but because of the wrong input of Pincode number the order was not delivered which is understandable but it's been * month but the refund has not been initiated. Whenever I call the customer care they create a new...

Oct 01, 2020 by Ratish Kumar

Jio mart - Jio mart order declined but money debited Closed

My jio mart order declined but money was deducted what i do...

Sep 26, 2020 by Krunal Chauhan

Jio mart - Package not delivered Open

I order the product in the month of aug * ****. They have not delivered the product and updated in their app product delivered.From then they delaying my refund....

Sep 21, 2020 by Nilesh Gargote

Jio mart - Refund not received Open

Dear Sir / Mam, My name is Rekha Arora and my complaint is against Jio Mart. *th August **** I had placed a grocery order around Rs. ****/- but on **th August they sent **% of my order because they were short of **% stock. They didn't i...

Sep 18, 2020 by Rekha Arora

Jio mart - Refund Closed

My order is not delivered and I didn't get the refund from jio Mart. I placed the order on **th Aug ****. Its been a month...

Sep 18, 2020 by Sujana

Jio mart - Refund Closed

Jio mart purchase Amount deducted from my SBI card was Rs.****.** but when I cancelled my order the refund received was only Rs.***...

Sep 18, 2020 by Vyanktesh Dhote

Jio mart - Delivered Damaged goods Closed

I placed An order of apples along with * other items , as promised I received delivery on the said date . However, the apples I received were badly damaged, so I threw a couple of them straight away. I am sending a pic of remaining apples for ...

Sep 17, 2020 by kedar

Jio mart - Package not delivered Closed

********* complient no *months completed no response...

Sep 10, 2020 by M Pavan Kumar

Jio mart - ORDER OF GROCERY ITEMS NOT COMPLETED Open

An order for grocery items was placed on Jio Mart on *.*.**** through their Jio Mart App. Order was shown as "Ordered". Thereafter there is no response from Jio Mart. In spite of my various calls on Customer Care no concrete reply could be g...

Sep 08, 2020 by PANKAJ KUMAR MAINI

Jio mart - Jiomar order Neither delivery nor refund since Closed

I have ordered some groceries on ** Aug **** and order I'd is *****************A and invoice no *************** Still today, *rth sept, that ordered items were not delivered yet and in app it's showing order is delivered. And regarding this o...

Sep 04, 2020 by Srinivasa Rao Vaddadi

Jio mart - For NonDelivery Item no Refund from last 1 Month Open

On **-Aug I placed the order for amount-****.** via order no *****************A. On **th Aug, status shown as delivered. While contacting over phone with telecalled executive wide complain no-**********; he has given assurity to resolve the is...

Sep 04, 2020 by Alok Sharma

Jio mart - JioMart Product quality issue Closed

Hi, This is regarding my Order number *****************M ( Order date: ** July ****) I have been following up with JioMart since **th July ****, almost **-** days for the grievance where spoilt and rotten veg/fruits were delivered. I am reall...

Sep 04, 2020 by Chandan

Jio mart - Nondelivery of online grocery order and refund not being processed Closed

I placed an online order with order no. #*****************A on *th Aug,** of grocery items from JioMart. The order was pre-paid. The order was supposed to be delivered on **th Aug, but they keep on delaying it day by day and finally on **th Aug...

Sep 03, 2020 by Satish Tiwari

Jio mart - Charge extra money from MRP Some orders not delivered but in system shows delivered 1 damage product Closed

On **th August Jio Mart delivered lifebouy soap which MRP ** rupees but they charge Rs. ** each * soaps. Order on ** August , Some orders still not deliver but in system those show delivered. Order on, **th July, still not get the products....

Sep 03, 2020 by Anjan Kumar Roy Chowdhury

Jio mart - Refund Not Received Open

I had order some groceries from Jio Mart on * July **** Order No - *****************M . The order was supposed to be delivered but it was delayed without any reason and have received a call from customer that wheather you want to cancel orde...

Sep 02, 2020 by GANESH DILIP MANE

Jio mart - Order not delivered and money is not refunded back Closed

i made an order from jio mart and firstly they shifted the delivery date and after * days status is delivered but i don't receive the order i try calling them no response over call then mail them about my problem then provide me fake resolutio...

Sep 02, 2020 by priya

Jio mart - Item missing Closed

One item paneer was missing....

Aug 29, 2020 by Mayank Gupta

Jio mart - Order not delivered and App mentions Delivered Closed

Hi i am from Mumbai kandivali west. I had placed an order through jiomart app order no *****************A on *-**-**** of Rs ****.**, but till date I have not received my order, & shockingly the app shows order is delivered on ** Aug ****. Wher...

Aug 27, 2020 by Harsh Kapadia

Jio mart - Neither Order Nor Refund for a successful order placed On JioMart Open

I have placed an order in JioMart on **th July **** and till today i haven't received Order or Refund. i observed from **th July **** items in my order used to decrease and so the amount paid. Finally one fine day i was shocked to see there are...

Aug 24, 2020 by Babu

Jio mart - Order not delivered Closed

I ordered groceries on **th Aug'** in "Jio mart" website. Delivery date is ** August when I order in jio mart website. But i did not receive my order till now and i raised * complaints for delay delivery and * for order not received....

Aug 24, 2020 by Harish Dharmireddy

Jio mart - Items not delivered Closed

I have placed an order on **th Aug of amount Rs ****.** which was supposed to be delivered on **th Aug. At first they keep on extending delivery date But Suddenly on ** Aug, the status is showing delivered. Customer care service is worst, they ...

Aug 24, 2020 by RAHUL KISHORE GORAI

Jio mart - Jio mart Open

I have placed an order on **th of july and cancelled immediately on **th july itself. But till date i didn't received my refund. Raised lot of complaints and sent lot of mails but every time they are giving false promises. Customer care team is...

Aug 22, 2020 by Anudeep

Jio mart - Item not deleivered Closed

There are * orders which was ordered from my number and my mom’’s number. The mail id was same but i never received any orders. - *****************A - *****************A - *****************M - *****************A...

Aug 22, 2020 by Sanchit Nath

Jio mart - NOT GETTING REFUND Open

Order I’d - *****************W I placed an order with Jio Mart on *th August ****. It was a prepaid order worth Rs ****. On **th August the website stated that the order has been delivered. But I have not received any order till date...

Aug 22, 2020 by Sahil Ahuja

Jio mart - No Delivery and refund Open

Placed an order on july **, ****. The company has neither delivered the good nor refunded the money . I have repeatedly following up with them on twitter and email. The order I'd is *****************A...

Aug 22, 2020 by Aman kariwala

Jio mart - Expired item received with fungus on butter Closed

Received my order and as opened butter was with fungus since complaining for many times there is no reply from there side this is what this online company are doing no reply from things send which r not in good quality what about peoples money ...

Aug 21, 2020 by Priti jain

Jio mart - Package not delivered Closed

I’ve not received the order from jio mart and they are not processing my refund as well struggling with refund some ** days no response from anyone....

Aug 21, 2020 by Mahesh abhichandani

Jio mart - Product not delivered and after cancelling refund was not initiated Open

I ordered grocery for my home on **nd july ****. It was showing that my order will be delivered on **th july **** but from **july the date for delivery of my order got extended to net day. ths was happening till **th july ****. After this i got...

Aug 20, 2020 by Mohd Tanveer khan

Jio mart - Package not delivered Closed

I had ordered grocery on **th August then it showed it is arriving on **th Aug. Then day by day delivery date is also extending on ** it showed ** on ** showed ** on **th August showing **. and on Your orders main page still showing arriving on...

Aug 20, 2020 by Swapnil Yashwant Janbandhu.

Jio mart - Refund not intiated from jio mart team Closed

I had ordered groceries from jio mart on ** Aug but order was declined . Money hs debited from my Paytm Account. They are not properly responding through calls and mails. Please help to resolve...

Aug 19, 2020 by Sumanth H S

Jio mart - Refund not done by Jiomart Order number Open

Jio Mart refund not done of ***, order number *****************A. It is around more than ** days I cancelled my order....

Aug 18, 2020 by Mukund Kumar

Jio mart - Payment refund Open

I order recently on **th August and order number is *****************A . I paid through creadit card and my transaction id is : T***** From my bank end they said they already paid to jio mart. From jio end payment not done. And then i cho...

Aug 18, 2020 by hardik bharatkumar dudhat

Jio mart - Jio Mart order not received and shows delivered Closed

I placed an order on ** Aug whose delivery date was ** Aug. On ** Aug when i checked the status it was showing as ** Aug. Again when I checked on ** Aug it was showing as ** Aug. Lastly I called customer care on ** Aug and they said it w...

Aug 17, 2020 by Himanshu Mendiratta

Jio mart - Money deducted but order declined Open

I ordered some things from jio mart app , It was a prepaid order , money deducted from my sbi bank debit card and after few minutes order was declined . Haven't received any update regarding refund ....

Aug 17, 2020 by Kartik Kukreja

Jio mart - Money got deducted order declined by jio mart Open

I have ordered through order number *****************M grocery items on **th aug from jio mart website I had prepaid for my order through Google pay after the successful transaction my order got declined and I haven't received amount back to my...

Aug 17, 2020 by Navdeep Singh

Jio mart - Package not delivered Closed

Ordered on Jiomart on ** July **** via , Order Number *****************M, they have till date not delivered nor refunded. Escalated * times to their cs head also. No resolution....

Aug 16, 2020 by Anurag Khanna

Jio mart - Amount deducted from account but order declined after 30 min Closed

I had made order of **** rs from jio mart on August **.the mode of payment was google pay (prepaid). The amount was deducted from my account but it was showing confirmation pending in my jio mart account after ** min it got declined and Massa...

Aug 16, 2020 by Charmi Bhanushali

Jio mart - Refund not initiated for cancelled order by jio Mart Closed

Order number:-*****************M Mode of payment:Zeta Sodexo Total amount:****.** Payment date: **th July **** Registered mobile number: ********** Transaction number:************...

Aug 16, 2020 by Bhavik Maniar

Jio mart - Amount debited but order declined and no refund issued Closed

I made a payment today @ jio mart app through google pay for the amount of Rs ***.**. Payment debited from my account but my order is declined and no refund have been issued for that order till now. Order No : *****************A Order Da...

Aug 16, 2020 by Barath

Jio mart - Amount paid and the order has been declined Closed

The order has been placed and the amount is paid via google pay. That order has been declined. So, I placed the same order using 'try again' option and again I paid for the order. This time the order has been confirmed. To know the refund sta...

Aug 15, 2020 by Valluri Deepika Surya

Jio mart - Money deducted but not able to find my order in the app Closed

Hello this is Eeshwar I ordered couple of items from jio mart and it costed me around *** Rs to be more precise ***.**,I choose option to pay through google pay i got message from google play that jiomart is requesting same amount and i payed i...

Aug 15, 2020 by Eeshwar dronavalli

Jio mart - JIO Mart Order Missing Item order not initiated Open

Reference below mentioned order: Order ID:. *****************A (** items) Date of order placed: **/**/**** **:** AM Following three Items were missing during delivery. Against which refund was done for only two items: *. Closeup Ever...

Aug 14, 2020 by Sachin Sharma

Jio mart - Very Very Very bad experiences when it comes to returning the ordered product from them Closed

I have ordered one product and received product was different. I have received product on *-August-****. I have complaint them on call and mails from *-August-****. I have called them ** times from which three times they have picked my phone....

Aug 14, 2020 by vivek rajesh patel

Jio mart - Refund Open

I haven't received any of the items in this order but have been refunded only ₹***.** out of ₹***.**. After receiving this refund I was confused so called customer service and they said they will register the compliant. Then whenver I call ...

Aug 14, 2020 by Kavitha barathi

Jio mart - Package not delivered Open

I ordered two packets of chips as a trial on jiomart on prepaid basis they keep delaying the delivery date and recently its showing delivered while i didn't received any product and they even took my money...

Aug 12, 2020 by Jaskirat Bajaj

Jio mart - Jio Mart Online groceries not delivered and not refund the amount back Open

I ordered groceries through Jio Mart app on Aug-**-****. Order No: *****************A and amount is ***rs. August *th someone called and told as order delivered to my apartment security, I went down and checked not even single item received wha...

Aug 11, 2020 by Manikya Rao Lade

Jio mart - Serious froud by Jio Mart Open

After my previous Complaint Id: *****, they have marked status in their app as delivered. Previously it was showing returned. I have already attached previous screen print (with Complaint Id: *****). I am attaching current screen-print. It se...

Aug 10, 2020 by Manoj Kumar Sinha

Jio mart - Refund issue Closed

My order no is. *****************A, neither ordered delivered nor my refund initiated. ...

Aug 08, 2020 by Sumit Choudhary

Jio mart - Not Delivering Not Refunding Closed

I have ordered some grocery items first time from Jio mart on **th July ****. The order was prepaid. The delivery date was **st July ****. On **th July **** the bill was generated for ***.** against actual order amount ***.** because the weight...

Aug 08, 2020 by Sujeet Kumar Gupta

Jio mart - Refund is not initiated after 15 days of my cancel order Closed

I have order on JIO Mart on ** July **** worth. Rs. ****.**. Due to some my past order issue was not resolved and bad customer services. I have cancel my order on ** July ****, *:** am. but till the date my refund is not initiated. I send sev...

Aug 07, 2020 by Nikhil Sharma

Jio mart - Items not delivered but jio mart app saying its delivered Open

I have placed the order ******************M* (* items) and it's not delivered to us yet but the site showing the order was delivered. I have contacted Jio mart through whatsapp, customer care number [after **+ trails they picked only once] and...

Aug 07, 2020 by kasi Viswanadham

Jio mart - Order not delivered Closed

my jio mart order number is *****************M.I have received a message from JioMart that my order is delivered but I haven't received the order yet. I tried to contact many time to Jiomart customer care but there was no response.I placed an o...

Aug 06, 2020 by Renuka

Jio mart - Delivery issue cancellation of order Closed

My order no. *****************A was placed on * Aug, ****. Expected delivery date was * Aug, Tuesday. Now everyday, delivery date is shifting to * more day. It's * Aug today, and now it's showing expected delivery by tomorrow. Customer servic...

Aug 06, 2020 by Amandeep Kaur

Jio mart - No order delivered no money refunded Closed

On **th July I have made an order number *****************M for Rs. **** with an expected date of delivery **th July. The partial order processed with refund of Rs *** for items which were not available. The delivery of order was postponed twi...

Aug 05, 2020 by Nivi Gandhi

Jio mart - A serious froud done by Jio Mart Mumbai Open

On **th June ****, I made a payment of Rs ****.** through my SBI credit card to Jio Mart Mumbai against my order id – *****************M, which became a nightmare of my whole life. On *st July’**** I got message that my order will be delive...

Aug 05, 2020 by Manoj Kumar Sinha

Jio mart - Order not received Complaint JIO Mart Order no Open

We never received the delivery of the goods, and JIO Mart did part refund and it shows delivered We never got the item delivered to us. You would need to refund the entire amount for this order. order not received Complaint JIO Mart Order no.: ...

Aug 05, 2020 by Shakti Mehra

Jio mart - Items not delivered Open

I have ordered grocery items from Jio mart website on **-**-****. I have made payment of Rs. ****.** online. Order status is showing as delivered since ** July **** but my order has not been delivered yet. I have also written a mail to cs@jioma...

Aug 01, 2020 by Harshit Aggarwal

Jio mart - Products not delivered Open

I have ordered on jio mart and on ** July and to my surprise on ** july the status is updated as delivered but the items were not delivered. I have tried reaching multiple times since then but all they have to say is wait for ** more hours. I h...

Jul 31, 2020 by Viswakiran penukonda

Jio mart - PACKED NOT DELIVERD Closed

This is to bring to your notice the fraud Jio mart company is doing. I had placed an order on July **, **** under prepaid payment mode-INR.****/-. The order is not yet delivered but the status on the Jiomart website and bot WhatsApp order statu...

Jul 28, 2020 by DEEPAK KUMAR

Jio mart - Amount deducted but order not placed Closed

Today i have ordered few things in jio Mart order id *****************A and billed ₹*,***.**. I have paid the amount through Phonepe and the amount debited from my account but the order not placed and it's showing declined....

Jul 28, 2020 by Shamik Paul Chowdhury

Jio mart - Order not delivered but Status shows Delivered Closed

We ordered daily essential products from jio mart in ** July, ****. It showed an expected delivery on ** July, ****. On **th, the app changed the status to Delivered with **% amount paid returned as refund. The order has not been delivered, n...

Jul 28, 2020 by Parag Parihar

Jio mart - Sodexo refund Open

I had made a purchase on july **th from jio mart my phone number ********** first i made the payment through sodexo coupon the transaction wasnt successful still amount got deducted..since then i have been putting up mails n making calls but im...

Jul 27, 2020 by Sajitha sujit

Jio mart - Amount debited order not confirmed Closed

I was placing an order on ** July ****, *:** pm from Jio Mart website, for the amount of rs.***.** and have order number : *****************M , I have already completed my payment using Paytm UPI having transaction reference number :- *********...

Jul 19, 2020 by Anubhav Gupta

Jio mart - Order not delivered and yet shows delivered Open

Placed an order with Jio Mart on the **th of June. Their given date for delivery was *nd of July. On trying to reach out on twitter, emial or customer care number no response received. On *th of July managed to speak to an executive who said i...

Jul 10, 2020 by Bhavin Patel

Jio mart - Money deducted but order not placed Closed

On ** June **** at **:**pm I placed an order on jio mart. They requested money and I paid through upi. Money got deducted from my bank account but order wasn't placed and the products are still in my cart. I want refund....

Jun 27, 2020 by Prabhjot Kaur

Jio mart - Jio mart money deducted but order not placed Closed

Money got deducted from my account on ** June but I neither msg nor email from Jio mart. Even retailer said he haven't got any order placed. In my jiomart orders, only my previous orders placed on June ** th are displayed....

Jun 23, 2020 by Vishnupriya

Jio mart - Money deduct but order not placed Jio Mart Closed

In morning ** June **** I am order placed through jio mart, pay through Google Pay amount was debited in my account but order not placed and no any bill raised in jio mart account. Please solve my problem....

Jun 17, 2020 by Sachin Vishwakarma

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