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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jeeves Complete Mobile Protection?
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4. Get refund / replacement / damages from Jeeves Complete Mobile Protection
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Jeeves Complete Mobile Protection - Device not pickup Open
maine claim ** july **** ko kiya or payment ** july **** ko kar diya but phone pickup karne abhi tak nahi aaya hai ** aug **** ho gaya hai maine har * days main call kiya jeeves support main but abhi tak issue solved nahi ho paya Claim ID i...
Aug 05, 2025 by shyam kumar rawani
Jeeves Complete Mobile Protection - Mobile protection plan is not claiming Open
I bought motorola edge** pro in Flipkart at the same time I took complete mobile protection plan in Jeeves by paying ****.in January my screen is damaged and I want to use my protection plan I registered a claim on Jan **.and paid payment of **...
Apr 30, 2025 by Yella veera venkata yeswanth
Jeeves Complete Mobile Protection - Mobile was repaired with complete mobile protection plan Open
I raised a request for mobile repair with Jeeves on *th May, **** and on **th May I paid **** rupees as service charges online, Jeeves Customer support team told me that my mobile will be picked up in next two business days, on **th May, due so...
Jul 05, 2024 by Pohit Sharma
Jeeves Complete Mobile Protection - Jeeves is not returning mobile sent for repairing Open
Sir, I have purchased a mobile from Flipkart with screen protection plan of JEEVES mobile care for one year. After an accident, the screen damaged and I requested for screen replacement of my mobile (MOTO G**) on Dt. **.**.**** and paid the pr...
Jun 20, 2024 by kanhaya singh
I have bought a mobile in flipkart with complete mobile protection for **** plus my old mobile exchange of **** plus *** for jeeve complete mobile protection. I have raised a request to repair my damaged mobile for which they charged **** rupee...
Jan 09, 2024 by Vamsi
Hi Team, I have legitimate accidental& liquid protection purchased with my new Moto G** *G mobile. I have valid insurance and done all process and also paid one time fee payment before service, but nobody responding from Jeeves and no one esca...
Dec 07, 2023 by vasantha bharathi
I have raised my claim first on **th September,**** and made my processing fees payment on the very next day than there is some problem regarding address issue .so after changing the address second claim was initiated by the Jeeves on ** sept *...
Oct 20, 2023 by Ritesh Raj
Jeeves Complete Mobile Protection - Jeeves co in Mobile not Delivered Closed Open
I gave my mobile on *rd july. They told that there will be no processing fee. Later, we were told after a week that it is liquid damage , so to repair we need to pay processing fee. "WE HAVE TOLD THEM *** TIMES to not repair and return the mobi...
Jul 20, 2023 by Neeta Bhatia
Jeeves Complete Mobile Protection - No progress on mobile warranty claim Open
I bought a mobile from Flipkart which is insured by Jeeves till oct **. Unfortunately, my mobile screen got damaged and so thought of claiming the warranty from Jeeves. So, raised a claim request, sent images of the damaged product as per th...
Jul 16, 2023 by Hemanth Raja
Jeeves Complete Mobile Protection - Mobile protection claim rejected Open
Jeeves plan id CMFKBE************ My device has been damaged in accident duw to that the complete mobile phone is break includes display & not in power on state . I register claim with jeeves on **th may on which documents requested and i rep...
May 23, 2022 by Nishant dawar
Jeeves Complete Mobile Protection - Mobile repair picked up but not received within promised days Open
my phone ASUS ROG * was picked up on ** april with claim ID (CLCMM***********) and was promised to be get delivered within ** days , they just have costumer care where I can not talk to their seniors and my time has been wasted since then and ...
May 19, 2022 by nischay pandita
Jeeves Complete Mobile Protection - Jeeves not provide pay out claim Open
I purchased my Motorola smart phone along with insurancewhich order id is-OD****************** Few months back my phone is accidental damage. And i register a claim for this but no permanent solution provided by flipkart and it's mobile prote...
Apr 27, 2022 by Govind Sharma
Jeeves Complete Mobile Protection - Nothing on time Closed
I had claimed insurance for my phone which was insured by jeeves in sent it for repair. At first on **rd of October my claim was been approved and later they scheduled the courrier pickup which was cancelled by the courrier partner without my k...
Dec 05, 2021 by DINESH SHARMA
Jeeves Complete Mobile Protection - Claim not getting processed by Jeeves Open
I bought this phone in the end of may and it got accidently broken in June month. I called them then and there, sent them images now once not twice but * times, sent multiple reminder emails to do follow-ups but then are simply rejecting my cla...
Sep 06, 2021 by Aayush Dhawan
Jeeves Complete Mobile Protection - Neither repaired my phone nor replaced and nor refunded Open
I had claimed for liquid damage of realme narzo **a mobile on ** July **** and I received a male on ** July that your phone may not be repaired so we will refund you ** percent of invoice I submitted all documents on ** July and received a mai...
Aug 08, 2021 by Shubham Tyagi
Jeeves Complete Mobile Protection - Complaint against Flipkart s Complete Mobile Protection Plan Open
We had purchased Complete Mobile protection plan (Policy # CMFK************) through Flipkart for a new mobile phone we purchased in June '**. In a recent incident, our phone screen got damaged and I filed a claim with Jeeves for the same on Au...
Aug 07, 2021 by VIvek Chawla
I purchased an iPhone on ** May **** with Jeeves Complete Mobile Protection * Year. My Policy Number: JPPOFFK*******. This march my phone slipped by my hand and back screen got damaged. I asked the Jeeves customer care for a claim. He said ...
Apr 17, 2021 by Kirpal
For the liquid damage, I have registered a complaint with Jeeves complete protection on Sep **th **** and my mobile got picked up in the first week of Oct ****. Till today I do not know the status of my mobile . Whenever i called customer care ...
Jan 04, 2021 by Ganesh Kumar Srungavarapu
Jeeves Complete Mobile Protection - Phone not delivered Open
I had purchased Realme X from Flipkart on **th Oct **** which came with Complete Mobile Protection against accidental damage for ** months. In October **** my phone's screen was broken due to accidental damage by falling from my hand. I registe...
Dec 17, 2020 by Abhay
Jeeves Complete Mobile Protection - False service commitment and Phone misplaced Open
Invoice Number # FACSF*********** Order ID: OD****************** Policy JPPOFFK*******. have a policy given by Flipkart and they have vendor name Jeeves customer service for that. My phone had an software issue for which complaint has lodged o...
Oct 28, 2020 by Rahul Nautiyal
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