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Ixigo ^(33/67)

Ixigo - Refund related issues ^Open

Refund intiative date is **-*-**** Refund amount not settled customer service inform again and again the fund is already refunded please wait for ** hours again that amount also not settled and one more thing they charged *** for convince fee...

Apr 02, 2026 by Hemanth Raju D M

Ixigo - False confirmation sent for tickets and no refund provided ^Open

Confirmed Air Ticket made through ixigo on **.**.**, paid *****/- by UPI for travel date **.**.** On dated **.**.** I tried to web chek in but I found bording pass only jaipur to delhi and ticket not showing from delhi to bagdogra. Then I co...

Feb 20, 2026 by Anupam Kumar

Ixigo - Hotel Checkin denied and no support from Aggregator ^Open

Booking ID: IH***************** NCH Docket No.: ******* *. Booking Details I made a confirmed hotel booking through Ixigo under Booking ID IH*****************. The booking was on a “Pay at Hotel” basis. The total payable amount...

Feb 15, 2026 by Malay Kumar Pati

Ixigo - Full refund not re ^Closed

I have booked flight for ***** and flight was cancelled by airlines and i have not received my full amount ...

May 12, 2025 by Preetam

Ixigo - Refund Denied Despite IRCTC Ticket Cancellation Ixigo Travel Guarantee Issue ^Open

I booked a train ticket through ixigo and used their travel guarantee coupon, and the journey was canceled by IRCTC. I was expecting a refund. The coupon amount was not refunded worth ****/-. I got this coupon by paying ***/- to my previous boo...

Jan 02, 2025 by Suhail CG

Ixigo - Refund ^Closed

I booked a ticket of vistara from ixigo which i had to cancel due to name error vistara cancelled the ticket and refunded to ixigo but ixigo services are so pathetic they are looting the customers by giving senseless excuses and not refunding ...

Jul 05, 2024 by Shefali Devgan

Ixigo - Flight refund ^Closed

As per the booking dates i went to airport and flight got delayed for * hrs more. so i was cancelled my ticket and the total refund was done from airline team. But still ixigo saying we dont get refund from airline team. I have clear proofs for...

Apr 27, 2024 by surya dileep

Ixigo - Refund not received yet ^Open

The flight was cancelled by Indigo due to operational issues and they refunded the money to Ixigo flights but since last * working days Ixigo hasn’t been refunded this back to my account. Please help to get this money today, thanks PNR EQ...

Feb 21, 2024 by Vivek Saraf

Ixigo - IXIGO IS NOT ISSUING REFUND AS PROMISED ^Open

I booked an international flight on **th dec'**** from New delhi to Catania, flight date is **th Jan ****. I choose the IXIGO Assured program while booking. I received the email with the flight details mentioned. On the top of the flight detail...

Jan 08, 2024 by Pawan kumar yadav

Ixigo - Booking was cancelled immediately after booking confirmed but not refunded full amount ^Open

I have booked the flight ticket on ** October **** and I have cancelled my ticket immediately and I have paid *,*** rupees and I got refunded only *** rupees from ixigo , I need full amount to be refunded immediately. They are cheating everyon...

Nov 06, 2023 by Prajwal Achar

Ixigo - Payment not received ^Closed

i book a train shalimar express on **th sept old delhi to jammu tawi after sucess payment suddenly my booking was canceled by ixigo . and then ixigo refund me the money in the form of ixigo money. from where i can transfer the money to original...

Sep 13, 2023 by Parshant singh

Ixigo - Refund not provided for flight cancellation ^Open

My flight from Hanoi to New Delhi dated * November **** was booked on Ixigo with booking ID IF************** on ** August ****. The flight booking is covered under "Ixigo assured" which guarantees full refund on all eligible flights. The terms ...

Aug 26, 2023 by Sambhrant Maurya

Ixigo - Money fraud by Ixigo for work from home job ^Closed

In the month of May **** I received a message on Telegram for work from home and was asked to do ratings for hotels on ixigo platform. Initially I was paid *** as an earnings and later on when doing further tasks was asked to pay ***** as depos...

Jul 04, 2023 by Peter Rodrigues

Ixigo - Refund ^Closed

I need refund of full amount as my train was more than * hours delayed aa oer the update i have checked on google...

May 16, 2023 by Tulika sahni

Ixigo - Refund not received ^Open

I booked a flight from ixigo on **th May, **** and within and hour I cancelled the booking due to change on plans. Since then I have been chasing ixigo to give me back my refund amount and everyday they ask me to wait for ** hours. It's been a ...

May 16, 2023 by Vinty Tanwar

Ixigo - Refund not received ^Open

I booked a flight from ixigo on **th May, **** and within and hour I cancelled the booking due to change on plans. Since then I have been chasing ixigo to give me back my refund amount and everyday they ask me to wait for ** hours. It's been a ...

May 16, 2023 by Vinty Tanwar

Ixigo - Refund not reflected ^Closed

I cancelled my ticket in ixigo and refund initiate to ixigo money max then i transfer my amount from ixigo money max from to my account via upi id but money didn't added in account but in ixigo shows refund completed what should i do i need a r...

May 08, 2023 by Nowsath

Ixigo - Payment deducted twice without ticket confirmation ^Closed

My payment deducted twice without ticket confirmation. They refunded my one time payment but have not refunded my another payment . ...

Apr 26, 2023 by Manisha Choudhary

Ixigo - Regarding the failed transaction Refund amount not credited ^Open

I have booked the flight ticket on **th of April ****. Unfortunately ticket not confirmed but amount was debited from my account and has been credited to beneficiary (ixigo) account. But it has bot been refunded till now. Many times I reached o...

Apr 16, 2023 by Venkata Suresh kumar Akkisetti

Ixigo - International Flight Booked on IXIGO Cancelled by Airlines Refund Not Issued ^Open

Dear Sir/Madam, I am writing this complaint letter to raise my concern about the refund for my flight ticket booked through IXIGO. I had booked a flight ticket from Mauritius to Cape Town on South African Airlines, scheduled on **th February...

Mar 10, 2023 by Sainath Pai

Ixigo - Money deducted by no refund ^Closed

money deducted by no details was received and no refund. not able to make customer care calls as they saying to chat with their bot. their chatbot TARA not helping...

Feb 07, 2023 by manoj

Ixigo - Refund ^Closed

I have to file a complaint against ixigo in matter of refund initiation.... refund is initiated in ixigo money but not in my bank account i want that money backk...

Jan 14, 2023 by Mishra shreya

Ixigo - Ticket cancelled money not credited in account ^Open

Pnr no. ********** ,ticket cancelled but the ammount not credited in my account ...

Dec 31, 2022 by Arun gupta

Ixigo - Money refund ^Closed

I booked two tickets from ixigo worth **** Rs. Only one seat is confirmed I did not received any refund for that. They charged some extra ***rs money in the name of free cancellation. They did not provide any intimation or any alert for that. ...

Nov 25, 2022 by Prashant Vishwakarma

Ixigo - Refund from IXIGO ^Open

I had booked my ticket from Ixigo but later on changed the plans and called the airline to cancel the ticket and airline cancelled it and proceeded with full refund as I was eligible for that. Before cancelling the flight from Ixigo I called th...

Oct 22, 2022 by Numan Nayeem

Ixigo - Refund issue ^Closed

I BOOK A TICKET FROM IXIGO ON ** FEB **** , IN WHICH I WANT TO RESUDLE MY FLIGHT SO I TALK TO CUSTOMER CARE (IXIGO). HE SAID THAT YOU ARE UNDER DGCA POCILY SO YOU GET FULL REFUND SO YOU CAN CANCEL YOUR TICKET AND BOOK FOR THA ANOTHER DATE THEN ...

Mar 15, 2022 by AMIT KUMAR

Ixigo - Rescheduling request not executed and demanding extra charges ^Open

I requested for rescheduling of my flight booking earlier scheduled on **th Jan'****on **th Jan and paid charges Rs.**** as shown on ixigo app and received email mentioning that my rescheduling details will get updated in * hours but when I re...

Jan 16, 2022 by Umesh Ojha

Ixigo - REFUND NOT CREDITED ^Open

I BOOKED TWO FLIGHT TICKETS IN IXIGO.BUT FLIGHT HAS CANCELLED AND I REQUESTED FOR REFUND.I CALLED FLIGHT SERVICE COMPANY THEY SAID MONEY ALREDAY CREDITED IN IXOGO.BUT THEY DIDNOT REFUNDED ME UNTIL NOW.....

Jul 03, 2021 by SHAIK KHAJA MOHIDDIN

Ixigo - Train ticket not booked but debit money ^Open

I'm Joseph ixigo app mobile through train tickets booked on**/**/**** to CSMT to HYB by**/**/****.tickets not booked but amount ***rs is debit in my account ,the ixigo software is replied your amount is refund credit to you account in**/**/****...

Apr 28, 2021 by Vincentjoseph

Ixigo - Money deducted but booking not made Deducted amount not refunded till date ^Closed

I did a booking of train berths in train no ***** YPR-VASCO Express on ** Mar **** from my Ixigo mobile app. Booking was failed and amount of rupees **** was deducted. I paid the amount through my Google pay. It is going to be ** days but my mo...

Apr 11, 2021 by Deep Singh

Ixigo - Bus booking ^Closed

the bus was from Pune to Goa on ** march **** in the name of nishtha aggarwal the booking failed but refund not received till now...

Apr 04, 2021 by Sonika Patel

Ixigo - Deduction 2 times ^Open

ticket confimed on **/**/**** pnr n.********** but amount deducted * times...

Mar 28, 2021 by vijay taluja

Ixigo - Refund ^Closed

I booked * way  Flight tickets from Ixigo for ** November **** with booking ID- IF**************. Total amount Rs ****. But due to COVID Restrictions both the flights got cancelled and the full refund was Initiated to me by the airlines within...

Feb 23, 2021 by Parth Kaher

Ixigo - Refund not received ^Closed

Amount deducted from my account but neither ticket nor refund received...

Feb 12, 2021 by Vijay G Kulkarni

Ixigo - Ixigo not allowing to book againts credit shell ^Closed

Tried booking a flight against spicejet credit shell but ixigo doesn’t have an inbuilt option for doing so. It forwards the request to spicejet website and then on that website, I was asked to book on ixigo. It’s like both the brands are di...

Feb 09, 2021 by DeepaliM

Ixigo - Booking of train tickets ^Closed

I was booking * train tickets from muv to gaizabad. In the payment methods i selected the google pay option. The ixigo app redirected me to the google pay app where i completed my payment. The payment was successf...

Dec 27, 2020 by udit prakash kushwaha

Ixigo - REFUND ^Open

DEAR SIR I HAVE BOOK NASIK TO AHMADBAAD BUS SERVICE FROM IXIGO AND MAKE A PAYMENT OF **** BUT THEY DIDN'T BOOK MY TICKETS WHEN MANY EFFERT I CONTACT THEM THEY WE RECEIVE MONEY AND BOOKINGWAS NOT BY THERE SIDE THEY SAID WE WILL REFUND U AFTER * ...

Dec 26, 2020 by Abhay Ramchand lodha

Ixigo - REFUND TO CANCLLED TRAIN TICKET ^Closed

DEAR SIR I CANCLLED MY TICKET TO **/**/**** THIS PNR NO. IS ********** MY REFUND AMOUNT IS NOT CREDIT IN MY A/C SHOW I REQUST TO YOU PLEASE HELP ME MY REFUND AMOUNT IS ****/-...

Dec 23, 2020 by BYASH MAURYA

Ixigo - For money not refund ^Closed

I was booking the train ticket & i pay *** ticket amount. But suddenly my phone screan go back before entering the password. I want my money refund ...

Dec 18, 2020 by Adarsh Jaiswal

Ixigo - Refund not received ^Closed

I booked two-way flight tickets with Ixigo and the flight was once rescheduled in July ending up in a total refund of the amount INR ****. This refund has not yet been issued by Ixigo. They mentioned that by mistake they missed this refund amou...

Nov 01, 2020 by Swati

Ixigo - Refund ^Closed

I logged in the ixigo app to book train ticket on **/**/****, the amount was deducted but the booking was not done. On searching for my transaction details it was empty. I would like to get my amount refunded instantly. Kindly do the needful....

Oct 31, 2020 by Preejisha

Ixigo - Ixigo didn t refunded in allocated time ^Closed

ixigo is an intermediate app to book flight tickets and other tickets also. Airline named spiceget canceled their flight due to pandemic and refunded by **th of September only. Earlier spicejet promised me that they will be refunding my mone...

Oct 28, 2020 by shivlok

Ixigo - Flight got cancelled due to covid19 and it s been 6 months and did not get refund yet ^Open

I Had A Round Trip Flight From Bangalore To Kuala Lumpur **th March And * April. Due To Covid-** Pandemic Both Flight Got Cancelled. I Have Been Following Ixigo For Months Now. They Are Not Giving Me The Refund Instead Keep Saying Refund Is Und...

Oct 12, 2020 by Kenneth Daryl Mendonsa

Ixigo - Flight got cancelled due to covid pandemic but didn t get the refund yet ^Open

I Had A Round Trip Flight From Bangalore To Kuala Lumpur **th March And * April. Due To Covid-** Pandemic Both Flight Got Cancelled. I Have Been Following Ixigo For Months Now. They Are Not Giving Me The Refund Instead Keep Saying Refund Is Und...

Oct 12, 2020 by Keith Aryl Mendonsa

Ixigo - Flight got cancelled due to Covid19 but didnot get the refund yet It s been 6 Months ^Open

I had a round trip Flight from Bangalore To Kuala Lumpur **th March and * April. Due to Covid-** Pandemic both Flight got cancelled. I have been following Ixigo for Months now. They are not giving me the refund instead keep saying refund is und...

Oct 12, 2020 by Supriya Joshi

Ixigo - Bank account not credited ^Closed

I booked the flight ticket where I used the code that was showing on Ixigo app for **% cashback in my bank account within ** days but still I have not received the same. Even I called many times to customer care and they always say that this wi...

Oct 10, 2020 by Aman Khandelwal

Ixigo - Cancelled Flight Due to Covid but not got refund ^Open

I booked indigo flight on **-Feb-**** for booking date: **-April-****. And cancelled on **-March-****. I got it from indigo as a Credit Shell but not got refund from ixigo. Now if i try to utilise the credit shell indigo guys are saying bookin...

Sep 22, 2020 by Bitu Kumar Nirala

Ixigo - Refund not initiated ^Closed

I was booking an air ticket from Pune to Delhi on *st of August. The booking failed in the middle of payment but the amount was debited from my lazypay account. ixigo is claiming they never received the payment even though I have lazypay accoun...

Sep 10, 2020 by V Narendrakumar

Ixigo - Refund not initiated by IXIGO ^Open

Hi, I have booked two tickets from DEL to VNS and VNS to DEL (which cost me around ****) from IXIGO Mobile Application and I have cancelled both the tickets as both the flights were rescheduled by the Vistara airline and because of which I was ...

Aug 24, 2020 by Yash Rathore

Ixigo - Refund of my flight cancellation ^Closed

I cancelled the flight which I had to travel but I couldn't due to the covid ** situation so now I m asking them the refund but they are giving excuse and aren't helping me with anything....

Jul 22, 2020 by Aryan Sharma

Ixigo - Refund money of flight ^Closed

I have booked a flight ticket from pune to delhi on **th April **** ,later on I have reshedule my ticket from Pune to delhi on **st July ****,the indigo airline is saying that they have refunded my money on **th March and now money has been wit...

Jul 17, 2020 by Pooja Tanganiya

Ixigo - Refund not initiated ^Open

I booked tickets at Ixigo app for train travel for May * on February and March. After the lockdown train has been cancelled but refund not initiated when IRCTC initiated the amount. Ixigo message was automatically refund will be initiated but ...

Jul 17, 2020 by Ebenezer P

Ixigo - Invalid Air Ticket ^Open

We had booked an air ticket through Ixigo for DEL-CNN on *th June, **** and after making the full payment of Rs. *,***/- they sent us an e-mail confirmation with a PDF copy of the ticket and a tax invoice for *,***/-. The ticket mentioned the s...

Jul 12, 2020 by Rajeev KK

Ixigo - Flight refund ^Closed

I had booked my flight(Indigo) through Ixigo.com but it was canceled due to COVID-**. After some days I had reached out to Indigo to use credit shell of my cancelled flight , Indigo flight said that your refund already is done and it should be ...

Jul 05, 2020 by Amar Raut

Ixigo - Refund Not Provided ^Open

It has been over * weeks since i have cancelled my flight ticket with the ixigo site and they have not provided me with any kind of refund. I have tried contacting them several times but they always reply to wait...

Jul 02, 2020 by Kunwar Vikrant

Ixigo - Refund not processed by ixigo ^Open

I booked tickets through ixigo (Spicejet airline) for myself and * family members (to: Mumbai- Mangalore- ** May **, fro: Comibatore- Mumbai ** May **). Spicejet changed flight timing for ** May flight and offered full refund to ixigo. I have n...

Jun 23, 2020 by Sushil Kumar Agarwal

Ixigo - Flight Reschedule Refund not given even after 3 months ^Closed

I rescheduled my flight (which was originally booked from Ixigo for Indigo Airline) via Indigo website during end of March ****, it was said rescheduling is free of cost due to Covid**. On Rescheduling, the different amount Indigo said will be ...

Jun 23, 2020 by Sandeep Nishad

Ixigo - Credit Shell not redeemed by ixigo india ^Closed

ixigo is just making customer fool i wanted to redeem credit shell as the flights were cancelled due to covid ** in March i have called the customer care because there were no way to redeem the credit shell through website it was **th june when...

Jun 17, 2020 by shalini raj

Ixigo - Ixigo Refund not received so far ^Open

On **/**/**** at **.** pm I made payment of Rs.****.** to M/s. Le Travenues Technologies Pvt Ltd through BHIM UPI against booking of a train ticket using Ixigo App vide transaction ID ************.. The said booking failed, but the money has...

Jun 09, 2020 by Ghan Shyam Joshi

Ixigo - Cancelled ticket refund not initiated ^Open

I have cancelled the tickets from the respective airlines and have be told that the refund has been processed and it has been to sent to the travel agent that is ixigo.. they are not transferring the money to me and absolutely no customer suppo...

Jun 01, 2020 by Nabha srinivas shreyas

Ixigo - Refund ^Closed

Money debuted But ticket not booked Refund not given from * months...

May 24, 2020 by Shajahan

Ixigo - Refund ^Closed

Train got cancelled due to Covid ** and my amount has not got refunded by ixigo. My PNR is **********...

May 16, 2020 by Surekha

Ixigo - Refund amount for flight booking from ixigo app ^Closed

I had booking from ixigo app for go air flight from kolkatta to patna on **th jan which airline had cancelled flight n also my ticket. On enquiry they have told me that they have refunded cancelled amount to ur agency n given documetation relat...

Feb 29, 2020 by Ajoy Bijoy Pintoo Lall

Ixigo - Money deducted but flight ticket not booked ^Open

Hi Sir, I tried to book flight ticket on ixigo app at **th aug.. I paid the money through UPI. Amount got debited from my bank account but flight ticket not booked.. UPI id: ************ Paid to: ixigo@axisbank...

Aug 17, 2019 by Marees Kannan

Ixigo - Online booking failed but not refunding the amount ^Open

I book flights from Ixigo application. Unfortunately, the flight got cancelled. Also, the amount was debited from my account. I send all the details to Ixigo online but they are still not refunding my amount. Please resolve this problem....

Apr 09, 2019 by Sameer Shah

Ixigo - Amount not refunded ^Open

We would like to inform you that on **.**.****, I booked the ticket from IXIGO, but in IST time. My ticket was not booked but deducted the amount from ixigo and the company insured me the refund amount of Rs. ***.** will be given within * days....

Mar 10, 2019 by NOAMUNDI

Ixigo - Bus ticket cheating ^Open

I booked a AC bus to Thrissur to palni on **-**-**** through ixigo app. But at the time of boarding I realised it’s a non AC ordinary bus . It’s really cheating ...

Jan 02, 2019 by Anoop t g

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