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IRCTC (91/201)

201 Total Complaints
91 Total Resolved
45.27% Consumer Satisfaction

If you are searching for IRCTC Review on internet then you have reached the right place. You can read the full IRCTC Reviews here. Get answer to questions like if IRCTC is real or fake? IRCTC is legit or scam? if IRCTC is safe? All IRCTC reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for IRCTC so that it help others to make wise decisions. The Consumer satisfaction score of IRCTC is 45.27% because out of 201 consumer complaints, only 91 are resolved.

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Complaints

IRCTC - RLWL NOT ABLE TO CANCEL AND REFUND NOT GET Open

[PNR: ********** My self shital ayyanvar. We book ticket on Kerala kranti. *****. Only * passanger confirm. Other on WL. Because of not understand rules ticket not cancelled and also not bord any passanger. File Tdr also but it's r...

May 04, 2026 by Shital

IRCTC - TDR Refund not provided and Cancellation of ticket was not allowed post TDR rejection Closed

I filed TDR after Chart preparation because my tickets were partially confirmed and I don't want to travel with Partial confirm tickets. I got the TDR claim rejected and post that when I try to cancel the e ticket, IRCTC website gives error 'TD...

Apr 28, 2026 by Ajay G

IRCTC - TDR STATUS REPUDIATE Closed

I HAVE BOOKED FAMILY TICKET FOR PPTA TO LNJ ON **.**.** **.** PM AND MY CONNECTIING TRAINS WAS LNJ TO HW VANDE BHARAT ON **.**.** *.** AM, BUT MY FIRST TRAIN WAS RUNNING LATE BY *.** HOURS AND I MISSED THE SECOND TRAIN, SO THERE IS NO OPTION TO...

Apr 24, 2026 by AJIT KUMAR KARN

IRCTC - Refund from railway because ticket were waitlisted and not travel Open

PNR: ********** I had a train journey with my family from renigunta to mumbai on **th april ****. Out of * ticket of *nd tier only *ticket confirmed and remaining * ticket got waitlisted *,*,* after chart prepared. So I opted for flight as mod...

Apr 20, 2026 by Nimesh Singh

IRCTC - Wrong TDR update by IRCTC Open

My PNR No. is **********. Train No.- ***** Journey date- **.**.****, CLASS- SL, Station from Dankuni to NJP. My train is more than * Hours late and passengers will not travel. So, I want to fill out the TDR request and refund my amount....

Apr 17, 2026 by Rupnath Dey

IRCTC - EDR Repudiate I didn t travel but refund refused Open

I had booked * tickets for ***** - Bangalore to Chennai *th Mar. PNR : ********** The train was rescheduled. It was expected to leave around ** pm *th March. But it was rescheduled to **pm ** March. Almost got ahead by ** hours. I file...

Mar 17, 2026 by Shubhanshu Soni

IRCTC - TDR Refund against cancelled Rail ticket Open

I filed TDR on *.**.** against my PNR-********** as Train no -***** was late by * hrs that day and I did not travelled. I had to stay at Samabay Bhawan,Malda that night. The TDR was Repudiated as TTE falsely reported that I travelled that night...

Jan 09, 2026 by Rajshekhar Adhikary

IRCTC - EDR REPUDIATE irctc tdr rejected Closed

The train is delayed for more than * hours . i filed a TDR as the train is already started . the TDR is rejected. i did not find any links in online to esclate the issue...

Dec 17, 2025 by Bharati Raja

IRCTC - Journey terminated due to short of distance Closed

Travel Gandhinagar Cap to Pathankot by SBIB JAT EXP (*****) train and due to some technical reason train terminated short of distnace. Due to lake of knowledge I was file TDR with reason Train Diverted and not reach to destination station. Di...

Nov 05, 2025 by brijesh mandaliya

IRCTC - STATUS EDR REPUDIATE Closed

This is regarding the pending refund for my Ticket Deposit Receipt (TDR) filed against PNR number ********** . Despite having filed the TDR on ** Sep, I have not yet received the refund of ***.* for the booking made via transaction ID *******...

Oct 04, 2025 by Mukesh Kumar

IRCTC - My valid tdr repudiated Closed

My valid tdr repudiated.. My train was late more than 7hrs...

Sep 30, 2025 by Jitendra kumar jha

IRCTC - IRCTC repudiated EDR incorrectly Closed

IRCTC - IRCTC repudiated EDR incorrectly, I booked HOWRAH DURANTO TRAIN NO.***** with PNR PNR: ********** from Raipur to Howrah which was more than ** hour late and there was no sense in travelling and didn't board the train and filed TDR wel...

Sep 26, 2025 by AMITANSHU KUMAR

IRCTC - TDR Rejected though route of train changed Open

I had booked ticket for train ***** for Surat to Kalyan journey, date of jouirney ** Sep ****. On **th Sept ****, While The Train ***** was approaching Surat Railway station, it was announced that its route has been changed, passengers trave...

Sep 24, 2025 by Amit Sonar

IRCTC - Refund not generated Closed

My train was not running due to a strike in Jharkhand and I was not able to board the train because the platforms were fill with rioters and trains were not running. Pnr - **********...

Sep 24, 2025 by Keshaw Sharma

IRCTC - Train late by more than 3 hrs Closed

Train got late by more than * hours filed tdr just after ** mins of train passing my station tdr is cancelled....

Sep 13, 2025 by Sourav suman

IRCTC - IRCTC repudiated EDR incorrectly Open

I booked a train ticket through IRCTC mobile app having following details: PNR- ********** Name- Tarun Train- Avadh Express (*****) Boarding- Kanpur Central (**:**) ** Aug **** Destination: Kota Jn(**:**) ** Aug **** Class: *A Ticket w...

Aug 23, 2025 by tarun kumar bansal

IRCTC - Irctc ewallet deposit failed but amount debited but not refunded even after 9 days Closed

Irctc ewallet deposit failed but amount debited but not refunded even after * days Made an deposit of **** and **** on July ** in irctc ewallet, amount got debited but not refunded even after * days...

Jul 21, 2025 by Lisa Alphina

IRCTC - Refund issue Closed

On June *st I booked for a ticket in UTS app and the money is deducted from my account but I didn't receive the ticket.I enquired with the customer care service of irctc and they said like you will receive your refund within ** days..but till n...

Jul 05, 2025 by Lekshmipriya A S

IRCTC - Tdr repudiated Open

I had book * tickets from irctc from which only * got confirmed due to which I had to file a tdr. I had filed it ** mins after the first chart creation. But now it has been repudiated....

Jun 21, 2025 by Nesa Khan

IRCTC - How to File a Complaint with Indian Railways Open

How to File a Complaint with Indian Railways? I know that passengers can report issues through Helpline Number *** to lodge complaints. And we can use Indian Railway's website and submit complaints at online portal. But what to do if these ...

Nov 28, 2024 by Amit S

IRCTC - Train ticket TDR rejected Open

I have booked train ticket from MAS to NLR for the date **th september ****. After boarding the train, TC informed me that the train is diverted and it will not reach my destination station. So, I have not travelled and filed TDR before the sta...

Sep 16, 2024 by Vasu Naidu Mallineni

IRCTC - IRCTC TATKAL Open

I have booked * tickets in tatkal * times because the first time app showed an error message and there is no mail confirmation but the amount was deducted and no confirmed ticket in "my bookings" too and the *nd time for another train it was bo...

May 30, 2024 by Z Meghana

IRCTC - Late running train Open

My train number ***** which runs from Anand Vihar to Mau on */*/** was at **:** in the night but I received a message from the train that the train time has been changed to *:**, despite that I got the train at *:** in the morning but my destin...

May 03, 2024 by Dhruvdev Sah

IRCTC - Refund denied Closed

On **th April I booked a Tatkal ticket for myself and my father for my journey from kacheguda to Bangalore travelling on **th April, *nd AC .I got alloted * tickets on waiting list . We were going to Bangalore for a funeral and with senior ...

Apr 20, 2024 by Vikram Muralidharan

IRCTC - Refund not provided Open

On January **th at **:** AM, well before the departure of the train from the boarding station, I proactively sent an initial notification regarding the TDR filing from my registered email address. Despite this timely notification, I encountered...

Feb 09, 2024 by Vipul Dawar

IRCTC - TDR filed amount not received Open

Train more than three hours late iam filed TDR more than ** days, status, refund approved payment under process, but amount not received PNR -**********...

Feb 08, 2024 by Asaithambi

IRCTC - Refund amount for cancelled Train ticket not done by IRCTC for the delayed train of more than with Open

Dear voxya, We booked train tickets on * October ** for journey on * December **.from secunderabad to Tirupathi. The schedule time was*.** pm.The train got delayed for *hours**min.This was informed to us with *to*hours intervals of *+* delay...

Dec 28, 2023 by DR.SWAROOP KUMAR

IRCTC - Amount got deducted from bank account but flight not booked nor I get refund from IRCTC since last 1 Open

I am writing to bring to your attention a recent issue I encountered while trying to book a flight ticket through the IRCTC platform. On **/**/****, I attempted to make a flight booking using my SBI account, but unfortunately, the transaction ...

Oct 15, 2023 by Bharti

IRCTC - Train is running late of more than 3 5 hours Open

I’ve booked a ticket for a Train called ***** / COCANADA AC EXP from Kakinada- Lingampally and it was running late of more than *.* hours and which leads to take a leave for my office and I’ve to lose my money of the train ticket as well as...

Jul 05, 2023 by Sivaji Vithanala

IRCTC - Non Issue of refund for untravelled waiting list ticket Closed

My Grievance is regarding non Issue of refund for untravelled waiting list ticket. PNR number:- ********** Train number:- ***** Ticket Date:- **/**/**** Due to my immediate plan to go to Khatu shyam, i preferred to book a tatkal ticket ...

Jun 20, 2023 by Vivek

IRCTC - Refund not credited Closed

I tried to book a tatkal ticket from the IRCTC app yesterday. however the ticket was not booked but my amount got debited from my bank. and it's not deposited to my account till now. transaction number from phonepay: T********************** U...

May 20, 2023 by Mohammed Ayaz

IRCTC - Order not delived Closed

I ordered dominos pizza through the irctc food app on **th May but did not receive my order. Even after complaints and feedback, I have not received any responses, let alone my refund. I have attached the irctc invoice, please resolve this issu...

May 15, 2023 by pranav khandka

IRCTC - LESS AMOUNT OF REFUND Closed

ON **/**/**** , I cancelled my railway tickets PNR NO ********** through IRCTC ASK DISHA CHATBOT. The refund amount is Rs. ****.** as per IRCTC. But on **/**/**** my account has been credited by Rs **** only. Hence my loss is Rs****.**...

Mar 08, 2023 by BRINDA CHATTERJEE

IRCTC - Tdr rejected giving false reason Closed

I had filed a tdr with a reason train is late more than * hours , first i got a mail that ypur tdr is revoked giving the reason tdr is filed late than after some days i again got a mail stating the reason that passenger is travelled but that is...

Mar 01, 2023 by Ankit Gupta

IRCTC - TDR Claim Open

On **.**.**** my train (Grand trunk express *****) was late by more than * Hrs (screenshot attached) and reached at my boarding station on **.**.**** at **:** i.e., *Hrs** min delay its scheduled arrival was **:** Hrs due to this i file TDR at ...

Feb 14, 2023 by himanshu

IRCTC - Ticket cancellation refund Open

I cancelled my tickets on **th January and waited for * days but didn't received my refund so i complaint to irctc on care@irctc.co.in on Gmail but still I didn't get my refund amount back its around ** days completed. But no response from irct...

Feb 09, 2023 by Rahmath ali

IRCTC - Refund not credited Closed

I booked tickets after cancel the ticket the refund amount is not credited in my account from July 2022...

Feb 03, 2023 by Mukesh Kumar

IRCTC - Ticket not booked on seat preference i choose Open

hello i am bikesh, my Irctc mobile no. ********** and email is bikesh****maharana@gmail.com . I recently booked a ticket , PNR ********** name - Akshaya Nahak ,age - ** i choose side lower as birth preference while booking the ticket but it i...

Jan 13, 2023 by bikesh kumar maharana

IRCTC - Money paid but ticket not booked Closed

Last Transaction DetailView Details Transaction ID Status Date From To Class *************** FAILED ** Jan **** JJN DLI SL I have made my payment by UPI. The payment has been received by you. But your system failed, and the money has not bee...

Jan 11, 2023 by Kripa Shankar Bawalia

IRCTC - Fraud train canellation message Open

So, I reserved * seats in AC * tier of Train no. ***** Sdah Aii SF Express from Sealdah to Agra fort for *th January,****.I did the reservation for my elderly uncle and aunt.The PNR no was **********. But suddenly on *th january morning, my unc...

Jan 06, 2023 by Moloy Kumar Das

IRCTC - Complaint against IRCTC ticket booking site Open

I'm using IRCTC site for booking train tickets. Mostly there won't be tickets available. Because of that I'm taking tatkal. Whenever I'm taking tatkal tickets, the site will crash exactly at ** O'clock. Because of the site crash I'm not able to...

Jan 02, 2023 by

IRCTC - TDR FILED BUT TAKING TO MUCH TIME FOR REFUND Closed

HI I HAVE FILLED A TDR ON **/*/**. Regarding my JOURNEY WITG PNR NUMBER: ********** DOJ: **/*/** REASON:TRAIN DIVERTED AND NOT TOUCHING DESTINATION STATION but it was taking to late to to proces my tdr I request the relative authority to do pr...

Jun 25, 2022 by MUKESH GIRI

IRCTC - Request for Reactivation of my Account with IRCTC Open

I am a senior citizen based in Hyderabad and earning my livelihood from writing. This is a complaint against Customer Care IRCTC. Despite my compliance with their requirements, they have been continually harassing me for several weeks asking me...

Apr 08, 2022 by Srinivasan Raju

IRCTC - Refund of ticket price difference Open

I had booked tickets from 'Panvel-Thivim' for January ****,Train number ***** Mao Festival Special, whose ticket is ₹*** But now am checking that the ***** is cancelled and our tickets are transferred to *****,whose ticket is ₹***. Ther...

Nov 25, 2021 by Rohan Rajesh Temkar

IRCTC - Pnr Irctc same coach book not get seat after select option of book only if in same coach pnr Open

Pnr ********** At time booking i select the book in same coach option when i pay i get ticket on other couch kindly refund my money asap ...

Nov 16, 2021 by Virenkumar Rathod

IRCTC - Rats cockroaches in mdd LTT aug Open

We boarded train from Trichy and we found * rats under our seats and few spoiled all our food.. also we have a *.* ur baby with us. Even his food was spoiled .... We slept starving in the night... There was a hole under our seat .. although tea...

Aug 28, 2021 by Smita

IRCTC - Denied my Refund for diverted train Open

PNR - ********** Journey date **/*/**** I booked my ticket on **/*/**** morning for tatkal in netravati train (*****) to LTT from CAN(Kannur). When i reached the station train , i was informed that train got diverted from Shoranur station (ab...

Jul 24, 2021 by Ragesh Raghavan

IRCTC - Deducted Money without Booking eticket Open

I was trying to book e-ticket of AGTL FESTIVL SPL (*****). Durning transaction, they have deducted **** INR from my bank account but not completed my booking. Date: **.**.**** Time: **.**am IST...

Jun 24, 2021 by Pratik Bhattacharjee

IRCTC - User Id is disabled Closed

Hello Team, I have been using IRCTC account for more than ** years. But since last * year, IRCTC had disabled my login account and when I enquired, the reason I received is, my account is disabled due to "Multiple Fraudulent Activities". But,...

Jun 24, 2021 by Sasidhar Lakku

IRCTC - Train is Delayed Closed

Hi, This is Y.Dilip Kumar Reddy, I have to travel from Kurnool to Bangarapet, As there is no direct train, I booked two trains Kurnool to Bengaluru Cant (**:** -- *, PNR : -- **********) and Bengaluru Cantt to Bangarapeta (*:** -- *:**, PNR --...

Jun 19, 2021 by Y Dilip Kumar Reddy

IRCTC - Refund Issue Closed

My flight was cancelled on **th may **** , I had booked the ticket on Irctc flight App , The company has refunded me full amount but Irctc had duducted my Rs. ****/- , I want my deducted money....

Jun 17, 2021 by Dilipkumar Bharti

IRCTC - IRCTC refund not received Open

My ticket was booked in Jan **** for q journey in April ****. This ticked was cancelled on ** March ****, no refund was received. First complain send to IRCTC via mail on ** april second was send near ** April. Today is ** may **** still no ref...

May 15, 2021 by Sudhir Pratap singh

IRCTC - Refund Of cancellation IRCTC tickets Closed

I had cancelled my two tickets of *** INR each which I was not refunded yet. ...

May 10, 2021 by Abhaykumar Dubey

IRCTC - Irctc refund Open

I had booked two tickets having PNR ********** dated **th April **, for my in laws but due to some reason we did cancelled the ticket on **th April **. Inspite if several complaint made via irctc customer care still my cancelled amount is non ...

May 04, 2021 by Nandlal Mali

IRCTC - Airline refund for cancelled flight is lying with IRCTC without refund Open

Air ticket booked against Transaction ID ********** from IRCTC has been refunded by the Airlines due to cancellation of flight two months back. IRCTC is sitting with it without refunding to me or intimating me. Repeated mails are not responded....

Apr 30, 2021 by Gopal Chandra Mishra

IRCTC - Not refunding the TDR filed train ticket Open

  I have booked the train ticket via Amazon for my Uncle and Aunty, who are senior citizen. Since the train is delayed for more than * hours, i have filed the TDR via Amazon. After ** days when i check the refund status in IRCTC website, it ...

Apr 30, 2021 by Senthilkumar

IRCTC - Money not refunded Open

I booked * tickets, on *th April on IRCTC, first, i did * booking but the booking was not done and the amount deducted, I talked to customer care the guy told i will get the money within *-* days, so i should try now again for booking, as he sa...

Apr 28, 2021 by vivek

IRCTC - IRCTC yet to refund the amount deducted from my bank account Closed

have booked an E-Ticket vide Booking Transaction ID: ***************, Avadh Assam SPL (*****) from New Bongaigaon Jn to Simalguri Jn on **/**/**** (Friday) through IRCTC Website. However, the booking was cancelled due to some technical error bu...

Apr 14, 2021 by Mithun Dey

IRCTC - IRCTC refund not received Open

I booked ticket on **th Jan from IRCTC portal from Hoshangabad to Bangalore on train number *****. I cancelled the ticket on **th Feb for the same journey. Then IRTC show refund of amount **** has been. sent to the bank. Then after * working ...

Mar 15, 2021 by Rahul Tiwari

IRCTC - Reservation for Tatkal tickets in IRCTC Open

I reserved my tickets well on time but instead of booking my tickets they show failed transaction after deducting the amount....

Feb 06, 2021 by SHOBHIT TYAGI

IRCTC - IRCTC not resolving verify account issue Open

Its been almost a month mailing to IRCTC to access my account. I logged in to my IRCTC account through app with correct username & password. On next screen it then asked to verify email & mobile number. Email was verified quickly but Mobile num...

Feb 03, 2021 by Rohan Pandey

IRCTC - Refund not received from IRCTC Open

Hi Team, Attaching my bank statement, amount not received yet. **th Dec booked tickets for * passengers with RS. *****.** cancelled * passengers on the **th Dec. **th Dec received an amount of RS.**** for two passengers. on *th due to ...

Feb 01, 2021 by annepu raghava prasad

IRCTC - Refund of money Open

I was trying to book tatkal ticket on **-**-**** around ** AM for train on **-**-****. Train no *****, while booking ticket i had selected the option book only if confirm seat is available, and when i confirmed the payment and was hoping for co...

Jan 19, 2021 by Pankaj Patil

IRCTC - Canceled ticket refund Closed

Sir, my IRCTC user id is samit****.I have not received my canceled ticket refund. TRANSACTION NUMBERS ARE BELLOW. transaction no. *st - *************** *nd - *************** *RD - ...

Dec 08, 2020 by NITESH SINGH

IRCTC - Refund Open

I had booked * seats for DWR to Mys ***** train on **/**/**** and on **/**/**** received msg from Irctc that train has been cancelled due to unavoidable circumstances so we booked the tickets for **th October ****... It was shocking when **/**/...

Nov 03, 2020 by SHRINIDHI MUNDGOD

IRCTC - Complaint against IRCTC for not refunding the amount for a cancelled ticket Closed

I cancelled a ticket on **.**.** but till date money not yet refunded to my account. PNR Number ********** IRCTC Transaction ID *************** Refund amount:**** Date of cancellation of E-Ticket:**-Oct-**** Refund reference no:**********...

Oct 19, 2020 by PRABHUPADA JENA

IRCTC - Outdated refund of automatically cancelled train Open

I book a ticket for the train and the train automatically cancelled then it was declared by railway department that refund will be given when the lockdown opens after * months till * months but since it was window ticket we waited for the offic...

Oct 05, 2020 by Shital Ruprao Damle

IRCTC - Nonrefunding Open

I had not received paid amount to IRCTC on ticket booking on dated :- **/**/**** I had faced a lot of traveling problem and got harres. I got mentality harries. Kindly solve my query otherwise . I will file an FIR against IRCTC. or complet...

Oct 01, 2020 by rasna devi

IRCTC - Non refund of flight cancelled Closed

I have booked flight on irctc with transaction id ********** on *nd sep ****and cancelled the ticket on same day but still no refund as *month is passed. Is there any solution regarding this fraud??...

Sep 29, 2020 by harish gupta

IRCTC - PNR not updated for rescheduling ticket Closed

This is in reference to my transaction ID **********, where my reservation failed for booking the ticket from BLR - KOL on *st November ****. This transaction was a rescheduled booking of the transaction ID ********** with PNR HK*TE. I would...

Sep 28, 2020 by Misha Gupta

IRCTC - Refund issue for flight cancellation with IRCTC Open

For the transaction Id **********, there were two PNR's. PNR *: KDW**A --> Spicejet --> SG*** --> Total amount: INR **,*** ----> REFUND YET TO RECEIVE. PNR *: UTM**V --> Airasia --> I*-*** --->Total amount: INR **,*** ---> REFUND RECEIVED....

Sep 28, 2020 by Lakshmi Narayanan

IRCTC - Refund not recieved for Cancel ticket Closed

I have canceled one ticket under PNR ********** but not got canceled amount. Transaction ID ***************, an amount of Rs. ****.* has been processed as per below details: Date of cancellation of E-Ticket/Date of failure of E-Ticket booki...

Aug 26, 2020 by Jagjeet Singh

IRCTC - Want Refund form IRCTC for train left one day before Closed

Dear Sir, My PNR number is **********. When I book the ticket for traveling from Titlagarh to Bhubaneswar, at that time, the train boarding time was **.**, dt.**.**.**. But the train left one day before that is dt.**.**.** at **.**. I have als...

Jul 26, 2020 by Rajesh Kumar Sahoo

IRCTC - Refund not received Closed

Pnr no.********** Date of cancelation: ** June **** Journey from LTT to BGP ...

Jul 04, 2020 by Kapil

IRCTC - Account blocked by IRCTC on wring reason Closed

My account has been blocked by IRCTC. Upon asking them over email, they say I have multiple passengers added in master passenger list and that I have misused my account. The above allegation is false. Prior to COVID-** lockdown the account w...

Jun 10, 2020 by Nishant Gupta

IRCTC - IRCTC Customer Services Closed

My train had been cancelled on ** march **** due to covid-** pandemic, But i didn't get my refund amount yet. When i tried to contact IRCTC many times.....they make many excuses like....*.contact to your bank *.wait for a week *.Contact your pa...

May 15, 2020 by Vikrant Singh

IRCTC - Ticket refund not credited in my account Closed

Hello Sir, I booked * tickets using IRCTC app. It was cancelled automatically by IRCTC due to lockdown. Still the amount is not credited back in my bank account. Kindly refund the ticket amount as soon as possible. PNR No: ********** ...

May 13, 2020 by Raja Ganesan

IRCTC - Amount not refunded in my account Open

My pnr number is ********** , *th apr ****, * people, amt: *** rs ********** , **th mar **** , * people , amt: *** rs actually there is only two tickets in which my amount has not been refunded in my account so please check the details and ...

May 07, 2020 by Vikas Kumar

IRCTC - Refund not recieved Closed

refund not received. its almost a month. ...

May 03, 2020 by Anand kumar maheshwari

IRCTC - Amount not refunded Closed

.PNR ********** ticket cancelled, Amt *** will be refunded in your a/c with in *-* days. Please check your account/instrument from which this tkt was booked....

Apr 27, 2020 by Bikash Kumar Panda

IRCTC - TDR refund from IRCTC against train diversion Open

IRCTC ticket booked on line for journey on **th Feb **** from Anantpur to Bengaluru. SWR diverted the train ***** on **th feb. TDR ************ was filed on **th Feb ****. many reminders have been sent to IRCTC. They attribute non payment due...

Apr 27, 2020 by A V Prasanna

IRCTC - Refund not initiated Open

I BOOCKED A TICKET ON SHREE RAMAYNA YATRA TRAIN NZTT** SHEDULED *N ** MARCH **,DUE TO COVID ** TRAIN CENCELLED,NO REFUND RECD YET.DETAILED OF TICKET..TRANSACTION NUMBER **********,TOUR CONFIRMATION NUMBER PB*******.PLEASE REFUND IMMIDIATLY. ...

Apr 26, 2020 by ASHOK KUMAR SINGH

IRCTC - IRCTC refund not yet processed Open

Hi, My train booking against PNR - ********** was cancelled due to the ongoing nation wide lockdown amidst the corona virus outbreak. However, the refund amount of **** INR is yet not processed since my DoJ was **-April-****. Kindly ...

Apr 24, 2020 by TATHAGATA CHATTERJEE

IRCTC - I cancelled my ticket but no refunded money come in my account Closed

I cancelled my ticket but no refunded money come in my account.. TICKET DETAILS *) Transaction ID: *************** Pnr Number:********** Train No: ***** Train Name: sapt krnti exp From Station: muzzaffarpurTo Station:anand vihar Date O...

Apr 23, 2020 by ADITYA RAJ CHAUDHARY

IRCTC - IRCTC refund not credited Open

My PNR is cancelled but my refund is not completed after 7 days...

Apr 21, 2020 by Souvik Pal

IRCTC - Refund not credited from IRCTC Open

PNR number :********** Transaction ID :*************** I have not credited my refund money. Kindly take necessary action. Customer care service is utter waste . They didn't respond properly. Worst service. Kindly do the favour...

Apr 21, 2020 by David Tharish

IRCTC - Refund not received Closed

My ticket from Raigarh to Bhopal and Bhopal to Raigarh on **/**/**** & **/**/**** respectively dates but due cover-** dieseases lockdown has been by pm sir . I have canceled ticket and I got message on **/**/**** of refund and i received the re...

Apr 17, 2020 by Rohit sharma

IRCTC - Refund not received Closed

I booked * tickets from the period of ** march to **th April. All tickets got cancelled due to Covid **. But i have not received any of the refunds.The customer support team are also unable to give any information regarding the same. The bank i...

Apr 14, 2020 by Amit Pradhan

IRCTC - Refund not granted Closed

My ticket Delhi to Surat on */*/**** due cover-** dieseases dockdown has been by pm sir . My ticket get canceled automatically and I got message on **/*/**** of refund . I called irctc they said payement is done but I did not get till now ...

Apr 14, 2020 by Bhavesh jain

IRCTC - Cancelled ticket not refunded after 2 months Closed

I booked a ticket through irctc on ** jan **** from Danapur(patna) to Allahabad. So far I didn't get my refund amount. The original ticket charges is *** inr. ...

Mar 29, 2020 by CHANDRANSHU TIWARI

IRCTC - IRCTC NOT REFUNDED THE MONEY Closed

I cancelled my E-Tickets of PNR No.********** on **.**.**** due to Coronavirus disease (COVID-**) of Train No.*****-Shatabdi Express from KSR Bengaluru to MGR Chennai Central and also PNR No.********** on **.**.**** due to Coronavirus disease (...

Mar 26, 2020 by M PARI

IRCTC - Train ticket refund Open

Maine government k allouncement k baad ticket cancel kri thi but amount ek train ka to full refund milega but dusri train ka *** ktke **** milega jbki milna chahiye **** total my number is ********** and pnr number is **********...

Mar 26, 2020 by Bharat batra

IRCTC - Refund Cancellation Charges related Closed

Dear Sir/Madam This Complain is Related to IRCTC For Ticket Cancellation Refund Amount Related I Cancelled Two Tickets For my journey dated * April And Return Journey * April From Delhi To Indore And Indore To Delhi. the Tickets Booki...

Mar 25, 2020 by Ankit Sharma

IRCTC - Refund amount no credited Closed

Pnr number-********** Refund amount-*** App show that amount is refund but no amount is credit into my account,I talk to the bank also they also say there is no amount refund history from irctc...

Mar 25, 2020 by Abhishek Kumar

IRCTC - Not got refund from irctc Closed

I cancelled my ticket and i was about to get a refund of *** rupees and i have not received it yet...

Mar 22, 2020 by Piyush kumar agarwal

IRCTC - Ticket cancelled but not get refund Closed

PNR no. ********** train no. ***** Please initiate refund .....

Mar 22, 2020 by Rahul Shandilya

IRCTC - Refund not credited Open

I made * payments towards IRCTC for booking tatkal tickets. First I paid via debit card. The amount was deducted, but ticket booking failed. I had to attend an important meeting, so I checked my internet speed (might be a concern, but the lin...

Mar 19, 2020 by Anuj

IRCTC - Im not get my refund Closed

I BOOKED TICKET FROM IRCTC WEBSITE BY USE PHONEPE APP * DAYS BEFORE BUT TICKET WAS NOT BOOKED BUT AMOUNT WILL DEDUCTED FROM MY ACCOUNT REFUND ID: ***************...

Mar 16, 2020 by THOMAS PALRAJ

IRCTC - IRCTC denied to refund any amount against my flight booking cancelled 6 days prior to departure Open

Dear Sir I cancelled my irctc flight booked tickets before * days of schedule departure due to ongoing covid ** and the irctc deducted full booked amount saying as full penalty when I asked the reason and I requested several times to kindly lo...

Mar 15, 2020 by Arjun Sil

IRCTC - Issue with refund of TATKAL Waiting list ticket Closed

I booked a TATKAL ticket on *th March,**** with PNR NO **********. In this ticket out of three passengers only one seat was confirmed. Out of rest two waiting list seat, I cancelled one seat on the same day and got refund for that.But, I have n...

Mar 14, 2020 by Mithun Ghosh

IRCTC - Tatkal ticket booking Closed

Hello all, It is so bad experience to book tatkal tickets from irctc site.. It shows that tickets are available but while booking it get stuck at payment page and you will get message that payment is pending from bank side.. If you want t...

Mar 05, 2020 by Sneha Prakash

IRCTC - Tdr rejected with false reason Closed

We have filed a tdr stating that ***** train was running late for more than seven hours and we did not travelled the train. We should receive the full refund as irctc has policy to refund the full amount if train becomes late for more than thre...

Feb 28, 2020 by Moubani Mukherjee

IRCTC - Refund not received for cancellation of tickets Closed

PNR: ********** Cancelled Ticket on **.**.**** No refund received till **.**.****...

Feb 24, 2020 by Rohan Jain

IRCTC - Refund not recived Closed

I have tried to book the ticket through irctc where the amount debited from my account but the booking got failed due to unknown reason . IRCTC confirmed the refund processed but the amount not credited back to my account . When checked with s...

Feb 15, 2020 by Jassim anchillath

IRCTC - TDR refund approved amount not refunded Status PAYMENT UNDER PROCESS case old than 6 months S Open

TDR approved [amount not refunded]. Status: PAYMENT UNDER PROCESS [case old than * months]. Status not changing. I have been raising complaints on Twitter, Railmadad, emails, etc. But it is not working through. Reply from IRCTC Support: " ...

Feb 14, 2020 by Mayur Sagavkar

IRCTC - REFUND NOT recieved Closed

i have cancelled the train ticket and a sms came from irctc please collect your refund but i not recieved refund please help i need my refund...

Feb 05, 2020 by Srijal TIWARI

IRCTC - Refund not yet received Open

I tried to book a ticket on jan **th **** through Irctc app. But no one can book that availability on that day. But amount has been debited. Myself lost Rs***. Ticket not booked but amount debited. That amount not yet refunded. My transaction I...

Jan 31, 2020 by Arunkumar

IRCTC - Refund not received Open

I have booked a ticket on * Nov and PNR NO:**********this the no they had allocated and then I canceled the ticket on **nov they told irctc sent me the mail on Nov ** that we have returned the money But the amount has not credited into my accou...

Jan 29, 2020 by Chaitanya Sai Jagarlamudi

IRCTC - IRCTC ACCOUNT DISABLED Open

My account is blocked/disabled citing junk /garbage profile reason.I have already shared all my ID proofs along with address on *th January ****.Its been ** days now and still my account is disabled .Customer Care at IRCTC has no concrete answe...

Jan 29, 2020 by Sharad Loya

IRCTC - User ID disabled Closed

My user Id pra********** for IRCTC login is disabled since January *, ****. On January * at their request for address, I sent address and Aadhaar copy as address proof. Till date despite several reminders to their email and telephonic request t...

Jan 29, 2020 by Pravin Rajan

IRCTC - Refund Closed

on the *th of January **** in Annavaram(Andra Pradesh) I was about to book the ticket. I gave my debit card. Money got debited but pnr didn't generate. I waited for ** days for the refund but it didn't get refunded! I raised the complaint again...

Jan 18, 2020 by Pallavi C

IRCTC - Refund for ticket cancellation Open

I had cancelled one of my ticket (PNR- ********** , Rohit Bhowmick) on **nd December'** , but till now i didn't yet received the refund. I have called several times to the customer care different executive gave different statements. * of them s...

Jan 15, 2020 by Rohit Bhowmick

IRCTC - Not get a refund amount Closed

I booked my train tickets on **/**/****. and irctc cancelled my tickets for not confirming ... but still i havent receive my amount. i paid through debit card....

Jan 06, 2020 by PREMACHANDAR H

IRCTC - Non Refund of Train Ticket Amount Closed

I had booked a train ticket for the journey dated **.**.**** from Nagapattinam to Erode to the concern Train No *****/Ernakulam Express.The related PNR is ********** whose txnid was ***************.The schedule departure of train was **.**pm a...

Jan 05, 2020 by T Pavani

IRCTC - Refund Closed

Train was cancelled booked TDR but yet not got refund...

Jan 03, 2020 by Santosh Sahu

IRCTC - IRCTC Refund not received Open

I had booked tickets on **th and **th of July,**** with the debit card of my PMC Bank account (Punjab and Maharashtra Co-operative Bank) which is know closed and I have cancelled the same. PNR Number of cancelled tickets are ********** ***...

Dec 31, 2019 by Pratik Rampyare Rai

IRCTC - Train delay Closed

We have planned a train journey on **th December on ***** train but the got delayed by *:** hours( scheduled arrival time *:**) .Due to that we are unable to attend a family function. So we paid *** rupees on AC waiting hall and our train shou...

Dec 30, 2019 by Rubini N

IRCTC - Amount Not Refunded Closed

Booked a ticket on ** Dec, but it was a failed transaction. Amount got deducted but not yet refunded. Transaction Id: ***************...

Dec 29, 2019 by kavi k Selvan

IRCTC - IRCTC not refunded failed transaction amount Closed

On **th November *:**AM, I tried booking ticket through IRCTC App but app closed without generating ticket and amount was deducted. I sent so many mails and twitter to IRCTC but they saying no failed transaction happened. I requested them verif...

Dec 10, 2019 by Ravi sheshu Kolli

IRCTC - Money not refunded Open

I try to book my railway ticket online with the help of IRCTC official app IRCTC rail connect app. I make a payment and money got deducted from my bank account but I tried to check in my booked ticket history it shows failed transaction. As per...

Nov 26, 2019 by ANMOL THAKUR

IRCTC - Railway Ticket Refund money not received Closed

Pnr # ********** had booked Goa tickets and had cancelled the same on *-Nov-****. no refund of the amount received from then . I dully got the sms saying it will be refunded. From then i am following on phone to receive UPI trfr ref no. they s...

Nov 25, 2019 by Roopali Agarwal

IRCTC - Refund not provided Closed

I booked a counter ticket from New Delhi to Vadodara. But I got message just * hours before that my ticket is not confirmed. Station was far from my location and when I went there at enquiry office they said ask TC if he can confirm an give a s...

Nov 25, 2019 by Harpreet Kaur

IRCTC - TDR FILE BUT STILL NOT GET REFUND AFTER NORMS OF Open

I booked ticket with PNR NO.**********. On dated **.**.**** ( a date of journey), i filed TDR due to train diverted and not touching destination station. Tdr registration no. ************. I mail so many mail for refund and call to irctc but th...

Nov 22, 2019 by MITESH PATEL

IRCTC - Irctc refund not credited Open

I have cancelled the ticket with PNR ********** and transaction ID ***************.on October **rd, till today refund amount is not credited into my account ...

Nov 19, 2019 by Satish

IRCTC - Refund not provided Closed

We had booked a full Bogie (Compartment) in Train, that time they had taken ***** deposit amount which they sid they will return after completing the journey. they even took the bank details from us ad they will refund the deposited amount but ...

Nov 14, 2019 by Bhavesh Batawale

IRCTC - False information of service Open

Indigo flight *E *** (Guwahati to Jaipur )is a nonstop flight as shown during booking but during boarding, I came to know that it has one stop at Kolkata because many passengers of Kolkata were boarding. I asked the indigo employee in flight ab...

Nov 13, 2019 by Arun kumar

IRCTC - Didn t get side lower berth for sleeper class Open

I tried to book * tickets online dated **th Dec ****, from kalaburgi to Bengaluru of which * senior citizens. While booking ticket, i have chosen Lower berth and side lower berth as preference. However not even a single lower berth i have...

Nov 10, 2019 by Prakash CM

IRCTC - Didn t get refund for irctc waiting ticket Open

I booked * ticket of *rd AC for Malkapur to Nagpur on */**/****. And only * tickets are confirmed, * tickets are waitlisted. I didn't get any sms regarding refund or any refund untill now....

Nov 09, 2019 by Renuka Jogdand

IRCTC - Refund is not done Open

I had booked train tickets through IRCTC on *th October in Tatkal bases and ticket got cancelled due to no seats available and PNR#**********. I received a message on **th October from IRCTC stating 'Your amount will be credited within *-* days...

Nov 02, 2019 by Mallappa Halyal

IRCTC - IRCTC refunds not received Open

I had three transactions with IRCTC. * were failed transactions and * was cancelled ticket. I haven't received refunds for any of them. It's been over * weeks after they processed refunds. Even after multiple emails and calls to IRCTC there is ...

Nov 02, 2019 by Prabhath Mathew

IRCTC - Cancelled ticket amount not refunded after 3 months Closed

I cancelled my booked train ticket on *st August.(PNR no - **********) .But I haven't received the refund amount yet.I raised so many complaint. Till date they haven't done anything on that. Complaint Ticket Id:-******* I called IRCTC customer...

Oct 31, 2019 by Subhasmita Baral

IRCTC - Refund got stuck at payment gateway Closed

I cancelled my booked train ticket on irctc pnr ********** and was willing to get refund after some days i got a mail from irctc that refund has been processed but it was not credited in my account. I called IRCTC customer care and talked to s...

Oct 21, 2019 by Kaustubh Singh

IRCTC - IRCTC not refund cancelled ticket amount Open

Due to ticket confirmed in RAC I have cancelled my travel on ** Jun **** from SKN to ANVT(Train No *****) with PNR Number **********(file TDR) and same day I booked ticket ** Jun **** from ALD to ANVT Train No ***** PNR No ********** coz no tic...

Oct 15, 2019 by Ravindra Yadav

IRCTC - Higher cancellation charges for train Closed

For the below booking ids goibibo has deducted higher charges for my train ticket booking TRNIFG***W*SRX TRNIFEZAD*TXSB The IRCTC charges are *** rs for sleeper class ticket * tickets cancelled ***x*= *** Total money deducted by g...

Oct 14, 2019 by Prasenjit das

IRCTC - They didnt refund my amount. Open

I have booked my train tickets on **rd sept ****. And I was cancelled on **th sept ****. I have not received refund amount where the tickets have been cancelled. ...

Sep 27, 2019 by Tharun kumar

IRCTC - Tatkal Ticket Refund not given even when Train Route is changed Open

I have booked a ticket from Bangalore to Ballari (PNR: **********) for HAMPI express to travel on **th September. At the time of booking it allowed me to book to BALLARI. But the train has been diverted and it is not going to Ballari. So, I...

Sep 26, 2019 by Manjusha Jayam

IRCTC - IRCTC ticket amount not refunded after 2 months Closed

I had booked a ticket which i cancelled on **th june. When the amount was not refunded after * week i raised a complaint. Till date they haven't done anything on that. All they tell me that i should contact my bank. Why should I as a custome...

Aug 24, 2019 by Mrinal Harsh

IRCTC - NOT PROVIDING REFUND Open

On * july i book ticket in tatkal quota but due to some reason train start from Igatpuri instead of LTT . My PRN NO IS ********** I file TDR but it was repudiated...

Aug 20, 2019 by Rahul Vijayshankar Yadav

IRCTC - Train booking problem Open

I was travelling in a confirmed ticket from Cuttack to behrampur, on train number ***** in coach number s** , but the coach number does not exist in this train , I have been standing near the toilet with a confirmed ticket ...

Aug 20, 2019 by Padmalochan Das

IRCTC - Ticket not booked but amount debited Open

I have to book tatkal ticket on *th August ****. But the thing is booking got failed and an amount of ***Rs got debited from my bank account. I have contacted the ircrtc customer care regarding this problem but they didn't solve my problem. ...

Aug 17, 2019 by Vinoth

IRCTC - Not refunding money Open

I have booked a ticket from Patna to Mumbai in suvidha express.my traveling date was *th August ****.on the same train has been cancelled from cheoki junction and train has returned to patna.on enquiry at cheoki junction they told us online tic...

Aug 16, 2019 by PRIYANSHU ANAND

IRCTC - Denied to refund the cancellation charges which I have to pay for their mistake Closed

They are doing a scam.Yesterday i was booking a ticket so when i proceeded to the payment page and paid with my debit card it showed payment failure and it redirected me to the payment page again so i again paid the amount with my Debit card an...

Aug 07, 2019 by Varun

IRCTC - Refund Amount Open

Dear/Sir, Kindly note that Sir, I have booked two tickets On *nd July ****. One amount of rupees ****.** is credit in my account on date **-july-****. But *nd One not credit on my account yet of Ruppees ****.** with Net charges SO, det...

Aug 02, 2019 by Roshan Indal Rathod

IRCTC - Refund not initiated for cancelled train Open

I made a train booking through irctc.Co.In platform for my journey on July **, ****. On **th July I received a message saying that my train was cancelled. I verified the information via '***' helpline number. They confirmed that the train was ...

Aug 01, 2019 by SANCHIT JAIN

IRCTC - Irctc refund issue Closed

Money deducted but my ticket is not booked ...

Jul 29, 2019 by Anurag srivastava

IRCTC - Refund not received from railway Open

i have filed TDR with IRCTC on ** april **** for train late more than ** hours but my refund amount not credited to my account till date. i want compensation alongwith my original amount...

Jul 25, 2019 by Dr. Md jamaluddin khan

IRCTC - Ticket booking transaction shows failed but money is deducted Open

Yesterday I booked a normal railway ticket from IRCTC application. The ticket was never booked and the money was deducted from Bank account through UPI payment mode....

Jul 23, 2019 by Ganesh Dattatray Bharte

IRCTC - Money not refunded Open

PNR -PNR- ********** DOJ - **-**-**** the ticket was cancelled on **th June , but i haven't received my money back yet , i have messaged and contacted you a no of time , still it's been ** days and i haven't received my money. i am attaching ...

Jul 23, 2019 by NIHAL GAURAV

IRCTC - Train fare of cancelled train not paid Open

Three passengers from Tiruchirappalli proceeded to Pune in LTT Express on **/**/**, further to reach Sainagar Shridi by Fast Passenger No:***** on **/**/** PNR:**********.As it was raining heavily on **/**/** in Mumbai,we checked staus of this ...

Jul 20, 2019 by Gnanavelu

IRCTC - Refund not done Open

I had booked my train tickets yesterday through phone pe apps in IRCTC. Money got deducted and later transaction got failed, tickets not booked and my money didn't refund yet and it also not showing failed transaction in IRCTC app it is only sh...

Jul 16, 2019 by Kanchi Ragha Venkata Sai Sushma

IRCTC - IRCTC NON REFUND NON TRAVEL PARTIALLY CNF FAMILY TICKET Open

We have file TDR against PNR No.********** dt.**.**.**** but refund cancelled due to Non travel certificate against WL/RAC Passenger Not obtained in Partially CNF family dt.**.**.**** TTE asked time of travel other passenger not traveled but n...

Jun 27, 2019 by AJAY KUMAR GUPTA

IRCTC - Money deducted but ticket not booked and no refund Closed

Hello this this to complain that I was booking train ticket and for payment option I used bhim app but ticket booking was unsuccessful as the bank didn't responded to it and my money was also debited from my account and still I have not receive...

Jun 14, 2019 by Vaishali Thakur

IRCTC - IRCTC customer care representative misleads me to cancel ticket Open

I had booked a ticket for * passengers on ** May' **** with PNR Number **********. Out of which only * passengers get confirmed seats. The *rd passenger has no berth and *th passenger's status was waiting List * after chart prepared. I called o...

Jun 12, 2019 by Arindam Bhattacharjee

IRCTC - No refund received Open

After again and again they are saying the train was not cancelled but it was cancelled. I have all proof legal via newspaper and media report news. I try to cancel the ticket but they were showing an error ISl deleted again and again now they a...

May 21, 2019 by Kushal choubisa

IRCTC - Transaction failed but money deducted while train ticket booking via irctc Open

Tried booking train ticket via irctc but the transaction failed and deducted the amount. Please help. Ticket ID *******....

May 17, 2019 by Chingakham Yaipha

IRCTC - Refund not given Open

My ticket with PNR ********** from NCJ to PNQ was cancelled and no refund was made. The Booking status/current status was TQWL*/TQWL* at the time of booking. At the time of cancellation, the status was TQWL*. As per Irctc rules refund must be m...

May 16, 2019 by Jeyasugilkumar

IRCTC - Refund not paid Open

दिनांक * मई ** को टिकिट कैंसल करवाया गया था जिसका रिफ़ंड * साल बाद भी नहीं मिला है | कई मेल कई कॉल आइ...

May 03, 2019 by MANOHAR SINGH SINDHAL

IRCTC - Money not refunded for cancelled ticket Closed

I have cancelled my tickets but money is not refunded yet. I have mailed so many times to IRCTC website. They said money is refunded but it is not credited to my account. Regarding this, I have mailed for so many times. Even I contact bank but ...

May 02, 2019 by Kalyana vinothini

IRCTC - Air ticket money not refunded Open

I made payment for the air ticket from IRCTC air app on **th April **** and an amount of **** was deducted from my account. But it showed the booking failed after ** mins. I waited for three more days and booked a ticket for the same flight fro...

Apr 24, 2019 by Manish Kumar

IRCTC - Non refundable money after ticket cancellation Closed

I had booked my ticket on */**/**** from Gorakhpur to Allahabad. I made the payment online. But the ticket was automatically cancelled. So from that date to now, I did not get back my money in my account. Pnr: **********...

Apr 22, 2019 by Arjun singh

IRCTC - Online TDR request repudiated Open

I booked a tatkal online ticket but filled TDR when I found the train was late more than * hours. My TDR request repudiated as passengers travelled despite I never travelled and remain in my shop. I want compensation....

Apr 18, 2019 by Suman verma

IRCTC - Non reservation candidates in reservation compartment Closed

I have two reservation tickets from SC to BVRM town station. Today I was about to board the train but people don't allow me to get in. The person without reservation tickets entered reservation compartments and does not have the place for peopl...

Apr 09, 2019 by Satyaveni

IRCTC - Issue in the refund Closed

I cancelled an e-ticket (PNR **********) in IRCTC on ** -**-****. Refund amount of Rs *** is not credited yet in my bank account. I tried calling IRCTC customer care but the issue couldn't be resolved. Finally, I wrote an email regarding the is...

Apr 08, 2019 by Priya

IRCTC - Money not refunded Open

I have booked a ticket on Feb *, ****, from their application (irctc) which was a failed transaction and money deducted from bank account but I didn't get my refund. ...

Apr 01, 2019 by Saroj singh

IRCTC - Money not refunded Open

Irctc was not refunded my amount. In spite of sending emails, they say it will be credited in * working days. Now * working days are over, no such credits are been seen in my account. I have sent them bank statement but they give the same excus...

Mar 31, 2019 by Tufel khan

IRCTC - Refund of the cancelled ticket not given Closed

I have booked two Irctc tickets (Pnr Numbers: ********** & **********). After that, I have cancelled those tickets. And the Irctc has sent me a refund confirmation mail on **st January. But till date, I have not received that amount on my accou...

Mar 25, 2019 by SUMANTA TRIPATHI

IRCTC - Refund not received Open

The ticket was booked in counter through card payment and it was cancelled through the counter and it has been told that the refund will be credited to the respective bank account in * days time period. The cancellation date was ** March ****, ...

Mar 23, 2019 by Ramanichandran

IRCTC - Full amount is not refunded Closed

I tried booking a tatkal ticket today morning. My money was detected twice but my ticket was not booked. Later I got a refund for one transaction only. My actual ticket amount was Rs.***. I should be refunded Rs.*** since my ticket was not book...

Mar 07, 2019 by Siva bharathi

IRCTC - Amount not refunded Open

I have booked ticket of shram shakti (*****) from cnb to ndls on * March **** in tatkal quota for sleeper class. I.e, of ₹***. The app shows payment failed but the amount is deducted from the bank. Transaction Id- ***************...

Mar 07, 2019 by Kuldeep Awasthi

IRCTC - Refund not received Closed

I had cancelled a ticket from csmt to bam in Konark express having pnr no. ********** /irctc Transaction ID ***************. The refund has been processed on **/**/**** and refund amount is Rs ***/-. However, I have still not received the amoun...

Mar 05, 2019 by Sambit patro

IRCTC - Requisition for the amount to be refunded Open

I have done a reservation in November **** with PNR No: **********. I have cancelled my ticket on **-**-**** but the money was not refunded yet. Please look into the matter. Attachments: My cancelled ticket...

Mar 02, 2019 by Chintapalli Hema Durga

IRCTC - Refund not given Open

Instead of booking the ticket on **/*/**, incidentally, the ticket has been booked on **/*/**. The current status of the ticket is wl * & wl * which means that the amount should be refunded when I requested for refund, they denied. DOJ **/*/**...

Feb 26, 2019 by Inamul Hasan

IRCTC - TDR refund not received Open

I filed tdr after one hour of train departure while the train was late more than six hours. Now irctc says they could not process my tdr due to one hour delay....

Feb 24, 2019 by Arvind kushwah

IRCTC - Refund not done Open

On **th Jan I booked ticket & pay via Citibank, ticket did not get generated however amount deducted. I am calling irctc & mailing them many times but no response. Then I contacted Citi bank, they send proof that money got deducted to irctc....

Feb 23, 2019 by Gourav Pachori

IRCTC - My ticket amount not credited when Railways cancelled train Jan shatabdi Closed

Railways sends me the message on my number on ** dec **** that my train no.***** on date ** dec **** is cancelled "Due to un avoidable circumstances .then why you are not paying my amount back. Please help me so that railway department can repa...

Feb 12, 2019 by KapilSinghani

IRCTC - Amount not refunded Closed

My amount is not refunded when my train is cancelled.......

Feb 12, 2019 by KapilSinghani

IRCTC - Irctc air ticket not booked but amount deducted from account not refunded Closed

Sir On **.**.** air ticket booked from my debit card through irctc air ticket booking app from Hyderabad to Bhubaneswar. But ticket status not booked but amount deducted from my account Rs ****.**. Transaction no ********** One more tran no...

Feb 05, 2019 by Badshah Patel

IRCTC - No refund from irctc till now (its been 5months now) Open

Dear sir I have tried booking a railway ticket from Jodhpur to delhi Cantonment recently via irctc app on **th September ****. When i chose e wallet paytm as an option and added money through punjab national bank internet banking, money got de...

Jan 31, 2019 by Agni Pratap Singh Rathore

IRCTC - IRCTC Refund Open

I Booked A Ticket And Which Is Failed And Irctc Refund The Same Amount For That On **/**/**** Which Is Not Yet Credited My Bank Account. I Raised Complain Too Many Times And Every Time They Said Send Me Complete Bank Statement And I Do For The...

Jan 24, 2019 by MANISH

IRCTC - Money refund Open

When I try to book ticket,money got debited,but ticket not generated.More than * weeks bt money has not been refunded,plzz resolve the issue sir....

Jan 18, 2019 by Shiva

IRCTC - File TDR Amount Not received Open

I have booked a tatkal from Egmore to tenkasi on **th August for four people, while booking the tickets were waiting list ** - **. On the day of travel, two tickets got confirmed and two waitlisted. At the time I called irctc customer care abou...

Jan 09, 2019 by VIJIN C J

IRCTC - IRCTC not refunded my amount Closed

I had done transaction on irctc website through Bharat QR code dated ** Dec **** of amount ***. The transaction was successful. But due to cancellation of irctc ticket same amount refund initiated from irctc side. It's been more than ** days bu...

Jan 09, 2019 by Md Akram Hussain

IRCTC - Transaction failure Open

I have booked ticket from Vadodara To Kosamba Jn. on *th January,**** having PNR No. **********. But it showed that transaction has failed. Hence I booked once again and got confirmation having PNR No. **********. Then I came to know both ticke...

Jan 08, 2019 by Sangram Prataprao Pawar

IRCTC - Cancellation refund not received Open

Booked my Ticket from IRCTC website, paid through my debit card. Due to non-confirmation of reservation it gone cancelled automatically. I haven't receive any cancellation refund since August ****. I contacted IRCTC at care@irctc.co.in , th...

Jan 06, 2019 by Kailash Sharma

IRCTC - Ticket not confirmed but money deducted Closed

I booked a ticket on irctc . The money was deducted from my account but ticket was not booked. I booked a ticket on **/**/****. The money was deducted from my bank but ticket was not booked. User id : phs** Transaction id are: **********...

Jan 05, 2019 by Paras Shah

IRCTC - Cancell amount not received Open

I am booked my ticket with irctc dated **.**.**** PNR **********, after * or * days train showing cancelled but in irctc site no cancel button showing till now. Today **.**.**** i am talking with there customer care they are saying cancel amoun...

Jan 04, 2019 by Sunil Verma

IRCTC - Irctc ticket has been cancelled mail recieved me but amount is not showing in my account Open

dear sir/madam I booked ticket in oct month for * nov ****,the ticket has been cancelled but till now the refund not recieve me. I had done payment by credit card. iam sending my pnr number and credit card statement for the month of nov...

Jan 03, 2019 by mukesh kumar swami

IRCTC - Refund Closed

I met with two failed transactions on **/**/**** for which no refund has been recieved till date. On enquiry IRCTC,they are stating that the refund has been made on **/**/****.But the amount has noot been refund yet. Now they are requesting ban...

Dec 27, 2018 by Hariharan.M

IRCTC - Cancellation of Train and carelessness of IRCTC Closed

PNR: ********** Train cancelled,don't received any prior info, Today When I manually checked and called to *** rep behaved rudly, disconnected call without giving resolution. (No alternative by IRCTC. I am disappointed, feeling helpless. ...

Dec 26, 2018 by AJAY KUMAR YADAV

IRCTC - Refund Amount haven’t been received Closed

I have booked train ticket from Bangalore to Ambur through an online website. The next day I cancelled my ticket, I still haven’t received my refund amount of rs.***. When I tried to reach out to the online website customer care, they are sta...

Dec 07, 2018 by Nancy

IRCTC - Non ac seat given in first class Closed

Given non ac seats in first class ticket For ***/- While booking ticket it Never mentioned that it is non ac......

Nov 26, 2018 by Farhan

IRCTC - Refund not received from IRCTC Closed

i have purchased a rail;way ticket of two persons. after departure train terminated short of destination.i have filed TDR on **/**/** but till no amount refunded. details of ticket: journey date: **/**/** PNR No-********** date of TDR filin...

Nov 26, 2018 by sandip mukherjee

IRCTC - Unprocessed refund. Open

waiting list ticket cancelled but refund not yet processed.bank is showing the pending status....

Nov 19, 2018 by Jayshri Gupta

IRCTC - Refund for the failed transaction not done Open

I booked tickets on irctc on *st and *th of November for the journey date of **th and **th and all the transactions were failed,but amount debited from my account with following transaction Id ************ ************ ************ *******...

Nov 14, 2018 by Himanshu sharma

IRCTC - Amount not refunded Open

My ticket was wait listed after chart preparation. So my ticket booking amount of Rs.*** not got refunded by Indian railways...

Oct 24, 2018 by ABDUL RAHMAN B

IRCTC - Refund of money. Open

Respected Sir, I have cancelled my ticket for gomti express with pnr no :********** for october ** on * october due to some issue. Its been more than ** days I haven't receive the money of amt of rs **** in my paytm...

Oct 24, 2018 by Mustajab Rizvi

IRCTC - Refund not received still date Open

respected sir/ mam, I have online book the ticket on date **/**/**** from Hisar to Surat pnr no :- ********** *A-C Train no - *****, but the ticket was online cancel due to waiting list, Problem is still date i am not received refun...

Oct 19, 2018 by mahendra kale

IRCTC - Refund not received(TDR) Closed

pnr no..********** file tdr date=**.**.****...

Oct 16, 2018 by NAYAN KUMAR BHOGAR

IRCTC - Amount deduction and train ticket Open

I am trying to book a tatkal ticket from bkp to hwh on date- ** nov ****.amount has been deducted twice but i didn't get any ticket. I am trying to contact them through email but they are not replying. There contact number is always busy....

Nov 16, 2017 by Ravi kant kumar

IRCTC - Deduction of amount for a failed transaction Open

I booked my ticket online by IRCTC app in Tatkal quota on **sep' ****. At first when I was trying to pay the amount, the transaction failed. So, I again booked the ticket and this time the payment was successful. I got the confirmation on my em...

Oct 05, 2017 by Kumar Gaurav Mishra

IRCTC - Amount debited from my account Closed

I have booked two tickets in Shatabdi express on **/*/**** for travelling from jhansi to Hazrat Nizamuddin for (**/*/****). when i booked tickets online amount (****/-)has been debited from my account but ticket was not booked and transaction h...

Jul 15, 2017 by Ayesha Ali Ahmed

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