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IRCTC Ltd
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How to resolve IRCTC Ltd complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against IRCTC Ltd?
If you are not satisfied with IRCTC Ltd, file a complaint now:
1. Go to "File a Complaint" form
2. Choose IRCTC Ltd and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from IRCTC Ltd
But before filing a complaint, you should
a. Contact the customer support of IRCTC Ltd first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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IRCTC Ltd - TDR REFUND NOT RECEIVED Open
Hi I have bought a tkt to Hosur from LTT. **-Nov.**,. PNR# **********. Train # *****. Train scheudled to start at **.** pm. But this train got delayed by *.** mnts and rescheduled *.** AM on **-Nov-**. Hence i have filed TDR on IRCTC site on *...
Dec 22, 2025 by SUNDRARAM SRIKANTHABN
IRCTC Ltd - EDR REPUDIATE Closed
I file a TDR against PNR number ********** from Beas to Ambala Cant . Train has been late more than * hour and passenger not travelled on this ticket. But TDR has been rejected by the IRCTC. ...
Nov 26, 2025 by Gaurav
IRCTC Ltd - Charge extra money Closed
I booked two *Ac tickets from the railway reservation centre.The total fare on the tickets was ₹**** but they asked for₹****. And when I asked about the extra ₹**they said it is the booking charge for AC tickets. They took ₹**extra per ...
May 06, 2024 by Yadav Akash
IRCTC Ltd - Tdr return delay Closed
I booked a ticket from Gorakhpur to Lucknow on **/**/****. Train number was ***** and My PNR number was **********. Ticket was confirmed M *, ** birth was allotted. Due to some reason, train delayed more than * hrs and I requested for TDR. TDR ...
Jan 05, 2024 by Dr Alok Dwivedi
IRCTC Ltd - Shares sale after split at new price but quantity is as before Closed
My T * holdings two shares of irctc which was buy on date **.**.**** and share split *:* ratio on date **.**.****, but i got two share money at new price according to this I face * shares loss. ...
Dec 20, 2021 by Swati Kumari
IRCTC Ltd - Refund for transaction ID Closed
Flight booked on **th June ****, from GOI to BLR transaction was showing as 'Reservation failed' and the ticket was not confirmed , however the amount was debited from the account. This was raised with IRCTC support team , however have not r...
Jul 13, 2021 by Salwinder Kaur
IRCTC Ltd - Not Refund of Flight Ticket Open
IRCTC Transation ID: **********,dt:*-*-****,Goair PNR no: Y*PN*M, we got a email from Goair dated on: **-*-**** the refund of Rs **,*** has been done, Credit note no: **********Y*PN*M,dt: **-*-****,So for we didn't get the refund amount to ou...
May 01, 2021 by MANJUNATHA V
IRCTC Ltd - Booked the same ticket twice Closed
This complaint is regarding Double tatkal tickets booked on irctc . On my first attempt the app said error occurred and the amount was debited . I waited for * mins for updates of ticket confirmation but I didn't get any response via email or m...
Mar 22, 2021 by Dhruv Jetwani
IRCTC Ltd - Online Fraud on ticket processing Open
I Booked the ticket for my Mother age ** through - LowerBerth/Sr. Citizen Quota along with me while booking the ticket it highlighted the status - ticket type Lower Berth/Sr. Citizen but after i got confirmation ticket type booked under catego...
Feb 20, 2021 by Shaik Imam
IRCTC Ltd - Money not refunded Closed
PNR ********** ticket cancelled, Amt *** will be refunded in your a/c with in *-* days. Please check your account/instrument from which this tkt was booked. As per the above mentioned message the deducted amount has not been transferred....
Jul 26, 2020 by VIKASH PRAKASH
IRCTC Ltd - IRCTC failure to refund amount for cancelled tickets Open
...
May 28, 2020 by Ms Seetha Sukumar
IRCTC Ltd - Refund not received Open
Sir my booking against pnr ********** was cancelled by irctc due covidlockdown,the same message received by me on **/**/****,but ultimate no credit was given in my account,so please refund amount as early as possible,...
May 14, 2020 by Satish Joshi
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