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IDEA and VODAFONE (12/20)

20 Total Complaints
12 Total Resolved
60.00% Consumer Satisfaction

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Complaints

IDEA and VODAFONE - MOBIL SERVICE STOP Open

DEAR SIR MERA IDEA MOBIL NO ** SALL SE PURANA HAI ABHI KAL TAK DATE **.**.**** SURU THA AUR ACHANAK SE MERA CARD KI SERVICES STOP KAR DIYA NA HI MUZE KOI CALL AAYA AUR NAI MUZE SMS SE JANKAREI DI GAI KIS KARAN SE MERA NO BAND KIYA ISAKA...

Sep 06, 2023 by NAVNEET TOTLA

IDEA and VODAFONE - Wrongly recharged on different wrong mobile number Open

I have recharged for Rs ***.** on wrong no ********** instead of **********. I have recharged by gpay from my mobile number **********, the amount is deducted from my bank account. Please help me on this issue. ...

May 12, 2023 by Surendra Diwakar Mahajan

IDEA and VODAFONE - Caller tune activate without informing and then not deactivating it Closed

Have activated caller tune on my number without informing and now not deactivating it after so many calls and showing the same response we are not able to receive information, how ridiculous, when you can activate the service and then not able ...

Jun 01, 2022 by Himani

IDEA and VODAFONE - Vi customer care cheating Closed

On Feb **th **** I have paid my bill amount and requested for PORT. (I have informed network issue and improper monthly bill) A customer executive called me when i paid for a sim of Airtel and asked for the reason of PORT. The guy offered m...

Apr 20, 2022 by Aji

IDEA and VODAFONE - Vi recharge done got deducted but not working Closed

Yesterday i recharged my mobile with **rs for data service I didn't receive any normal message about the recharge getting done but the amount is deducted and still my data service is not working....

Aug 25, 2021 by Rowena Galbao

IDEA and VODAFONE - Unnecessary deduction in balance from 2 month Closed

Mere papa ke idea k phone ka recharge me karta hu aur uske * ya * din baad ye koi bhi services k liye paisa kaat lete hai...piche month ** me ** ka spl. Bance mila usme se ** kaat liye... Is month mene * june ko recharge kiya to *** ka balan...

Jun 10, 2021 by Ram

IDEA and VODAFONE - Recharge not done in spite of payment Open

On **.*.** as usual I made payment through HDFC Bank credit card for prepaid no. **********. Money has gone from credit card and lodged compliant with HDFC Bank dispute section . they have confirmed that payment has been credited to Vodapfone M...

Mar 24, 2021 by DATTABHUSHAN S HARDIKAR

IDEA and VODAFONE - Unnecessary Deductions Closed

Iam using a basic mobile nokia *** model, yesterday(**-feb-****) i received a message with a http link of some services i discarded it and immediately i recieved another message mentioning you have charged **rs. without clicking the link how ca...

Feb 10, 2021 by Narendar Reddy

IDEA and VODAFONE - Dudection amt in my bank account but recharge not done Closed

i have recharge of my friend on VI prepaid but after deduction of amt in my account but still not recharges completed ...

Jan 12, 2021 by samir patel

IDEA and VODAFONE - Money paid for recharging my idea phone through online Vi site but it not charged Closed

Yesterday (**-**-****) I have recharged the idea sim through Vi site for Rs *** (ref#IGAKAIUIP*). Money has debited from my account. But phone not charged till now...

Dec 12, 2020 by Aravindakshan Pillai

IDEA and VODAFONE - My money has not been refunded Closed

I tired recharge another phone number from my phone on the **nd of November **** on the my idea app but after I put the opt and everything was done it said recharge unsuccessful . The phone wasnt recharged but they removed the money from my acc...

Nov 28, 2020 by Marcelina cabral

IDEA and VODAFONE - Money Deduction Open

From the month of August, my balance is getting deducted, caller tune and other services are activated on my number. I stopped it many times still whenever I recharge they deduct the amount in name of fake services. Customer service put the cal...

Oct 27, 2020 by Luv Singh

IDEA and VODAFONE - Why can t I do the service validity recharge from my main balance Closed

I have the main balance of *** Rs in my account but the incoming and outgoing service validity is expired. So in order to retain the service i have to do the recharge of ** Rs which will give me the service validity but as before we use to do t...

Oct 22, 2020 by Aashutosh Vyas

IDEA and VODAFONE - Recharge not activated Open

I had recharged Rs. ***.** (Combo Pack) at my mobile No. ********** on ** September, **** and I received confirmation from Idea. the recharged is showing their record also, but till this time (**.**.**** *:** PM) recharge is not affected on my ...

Sep 30, 2020 by Chandrasekhara Menon

IDEA and VODAFONE - Recharge not get activated Closed

I have recharged from Google pay for idea talktime **INR , received msg from bank that the amount got debited but the same has not been credited to my number...

Sep 27, 2020 by Shobha Sanjay Gole

IDEA and VODAFONE - Damaged Sim card not activated Closed

I have been trying to contact there team by mail and telecom. But they aren't replying to any of them. My sim card was damaged so I bought new sim card from there city head office. But the new sim card is not activated yet it's been three days ...

Sep 09, 2020 by Rajesh Sharma

IDEA and VODAFONE - False details given by idea Customer care executive Closed

I had recharged my idea number in myidea app by using paytm gateway of amount ***rs at *:**pm on **:**:**** and and i have attached the screenshot also. At that time amount got deducted from my account but my number was not recharged . So i had...

Aug 11, 2020 by Prasanth Kumar Jha L

IDEA and VODAFONE - Idea postpaid connection to be converted into prepaid connection but company says visit store after Open

On *th of this month I had mailed (from my official mail id) Idea cellular company to convert my postpaid connection into prepaid since my billing cycle was starting from next day.Also i have paid my bill of the month and provided my idhar card...

Apr 07, 2020 by Sachin Padwal

IDEA and VODAFONE - No Internet and Customer Service Cheating Customers Open

*. In past, we were given SIM cards with lifetime validity. Then why are we forced to give Rs. ** for validity per month.  *. I use both IDEA and VODAFONE SIM cards.*.  I do recharge for using internet too Rs. *** per month for each SIM card...

Nov 18, 2019 by Anoop K George

IDEA and VODAFONE - TRANSFER of IDEA NUMBER Open

i also have complaint about transfer of sim which was in my brother name ie Late shri Arvind kumar tamrakar i had visit idea store ranital but Miss Swati gupta has no idea how and what to do in such case i have complaint id no s*-********...

Oct 21, 2019 by AJAY KUMAR TAMRAKAR

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