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Case Details
Personal Info
Resolution
Hathway Broadband Internet, Bangalore - Dismal Net speed when promised 100 mbps I get 9 mbps Closed
Since August I am getting only about * to * mbps speed when promised *** mbps speed. Absolutely feeling cheated at the dismal service provided by Hathway broadband internet, Bangalore. In spite of repeated complaints and emails, no resolution t...
Sep 14, 2020 by Jatin Parekh
I have paid **** on sunday ie on **th of march **** for new internet connection. ihad been promissed that my internet will get activated within monday morning ie on **th march **** **pm. but till now not got access and also no response from con...
Mar 18, 2020 by manikantan vr
Hathway Broadband Internet, Bangalore - Harassment from hathway Closed
After offering a *+* months extension, hathway stopped providing internet after a period of *months, repeated calls only to be assured by the customer care that i would be given an extension but there was no action from anybody. Numerous mails ...
Jan 17, 2020 by Meghana
Hathway Broadband Internet, Bangalore - Hathway Harassment Calls Open
I disconnected Hathway Broadband in month of Aug **** , but i m still receiving promotional calls from Hathway Broadband team everyday more than * calls every day. I m not able to focus on my work and its really frustrating. ...
Dec 30, 2019 by Suriya Prakash
Hathway Broadband Internet, Bangalore - Hathway internet connection issues not resolved Closed
Despite multiple attempts to contact their customer care numbers provided, we have not been able to get through. We have had many problems in the past but at least it was resolved in about a week. I can provide account number if asked...
Dec 19, 2019 by Ashmeet Sehgal
Hathway Broadband Internet, Bangalore - Harrassment from Hathway Broadband Bangalore Open
Since April ****, I have informed about my relocation and request for disconnection. Hathway was not able to provide Internet to my new address, therefore there was no other option. However everyday I receive tons of sms and calls and everyda...
Nov 14, 2019 by Abhijnan Saha
Hathway Broadband Internet, Bangalore - Continuous promotional offer calls from Hathway Open
I had used hathway broadband (A/c no - **********) and ended my service in June. I handed over the broadband device to Hathway. Since June I have received promtional calls almost everyday. I have written several times to customer care, appe...
Nov 12, 2019 by Akshay Goel
Hathway Broadband Internet, Bangalore - Bill Overcharge mismatch Closed
Hathway has been overcharged for an offer which I recharged my account on **-Nov-** with the guidelines from executives. I recharged Rs. *** through Paytm for a special offer. But the bill generated for Rs ***. When I call to customer care to...
Nov 08, 2019 by Mallikarjun
I had two accounts in hathway and both the accounts were canceled on **th July, ****. I've returned both the modems/router to the hathway collection agent promptly in the following week of July. The problem is I'm receiving calls everyday sinc...
Sep 29, 2019 by Steffi Rebecca
Hathway Broadband Internet, Bangalore - Hathway harrassment Closed
After I relocated, I checked with Hathway for service in the new location. They denied and so I asked them to disconnect my service. However, they call me everyday either asking why I am not using or for some new offer they have. This is happen...
Sep 21, 2019 by Murchhana
Hathway Broadband Internet, Bangalore - Service not provided after payment Open
A sales representative visited for providing a new connection of Hathway after making a payment of ****.**/- in Hathway account online I was not provided the installation and service Followed up with the representative and customer care mult...
Sep 21, 2019 by Santosh Mohanty
Hathway Broadband Internet, Bangalore - Internet not working properly more than a month Open
Internet is interrupted and gets cut immediately and appears after an hour or so. Again it goes down. Several tickets were raised to Hathway customer care. But they close the tickets without resolution. There seems to be new optic cabling been ...
Jun 24, 2019 by Hemanth Kumar G
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