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Gtpl Broadband - I want my refund ^Open

I applied for new gtpl broadband connection in * of OCT ****....But the gtpl executive in my locatiom (SACHIN SURAT) is not interested in doing soo....And he is saying no to install broadband in my house.....Iwant my full refund back My CAF num...

Oct 10, 2023 by Rama Jatin Kc

Gtpl Broadband - Cutting of internet for 8 hours daily for more than 5 days ^Closed

how the hell they can stop our internet i want refund no customer will pay full amount for half service.I am from Vapi, Valramdham row house no-*, haria park and they are not even responding and fooling customer by fixing fake devices....

Jun 24, 2022 by Shirsak Mukherjee

Gtpl Broadband - Did not refunding my moneyas they cancelled new connection request ^Closed

I have registered for ** months GTPL finer plan **/**/** but they provided vry poor and irresponsible service. they said in * week I will get my connection but did not provided. On asking for status gave poor response, no response, mentally tor...

Nov 19, 2021 by Devashree KS

Gtpl Broadband - GTPL Broadband Services ^Closed

Last so many months every alternated my GTPL Broadband not working, last so many months i am literally upset, every morning i have to call or complaint to customer care for issue, always their appleade officer replies one line dump answer. i ne...

Nov 11, 2021 by chirag c Shah

Gtpl Broadband - GTPL Broadband not Working ^Closed

Hi. I used GTPL Broadband from last * year but internet not working from last two days I call on customer care but they're not raising complaint and issues is not sorted yet. ...

Oct 12, 2021 by Shivam Tailor

Gtpl Broadband - INTERNET NOT WORKING PROPERLY ^Closed

My Gtpl broadband is not working properly . the speed of connection is not that much it is too slow . i have tried to complain on Gtpl app customer care but they are not solving our problem . the customer rating from my side will be 0 ....

Jun 29, 2021 by Ajinkya Ramesh Monde

Gtpl Broadband - Net connection is off ^Closed

I have complained to customers care **th may ****, complained no is ******* i have continuously followed to customer care and continue complaints but do not properly reply to GTPL company....

May 29, 2021 by Sandip Raiyani

Gtpl Broadband - Not working connection and not issuing refund ^Open

On **th May gtpl broad band connection installed at my home and payment of **** made to gtpl on **th May ****. After installing broadband connection it works for * hours and stopped . I complaint about ** times but no one is attending the probl...

May 15, 2021 by Nishith

Gtpl Broadband - Package issue ^Open

Here I attached written proof .my GTPL plan is ** + * month .but GTPL disconnected after ** month .mene proo f mail kiya but vaha se koi peoper and nai mila plz.help me...

Jan 23, 2021 by Sneha divyesh modi

Gtpl Broadband - SLOW SPEED LAST ONE MONTH ^Closed

* month se * mbps ka speed aa raha hai night me, or * week se bilkul net band hai....

Jan 08, 2021 by Sarvottam jogani

Gtpl Broadband - Technical head not cooperating and closing customer complaint without consumer satisfaction ^Closed

We have bought **mbps plan since * months and for any plan above ** Mbps company always provides fibre connection ,,,but technical head in my area named MEET , dint give us connection , also I was asking for fibre connection since * months , he...

Nov 25, 2020 by Angel patel

Gtpl Broadband - Money taken but no connection yet ^Open

I paid the connection money on *th Nov and it's **th November Today. It's been more than ** days the executive took the money and hasn't yet got the connection to our house. His name is Chirag: ********** // ********** He said it will be don...

Nov 19, 2020 by Shashank Rathod

Gtpl Broadband - Not delivered ^Closed

I had taken a connection on ** October but they didn't provided yet. If I am asking for refund they say mail us. But not provided refund yet....

Nov 05, 2020 by Avi Patel

Gtpl Broadband - No solution being provided even after multiple complaints ^Closed

GTPL broadband has been ignoring my support tickets for the past * months. The tickets are closed but no resolution is provided regarding my internet connectivity issue. Even after multiple visits to their main branch the issue is not solved....

Oct 19, 2020 by Anuj Upadhyay

Gtpl Broadband - GTPL Neither providing services nor giving refund ^Open

I booked a gtpl broadband connection on sep ** ****, and paid **** for * months and till now no connection and sales person did not picking up the calls; not providing refund, on their call center number agent told me there is no refund possibl...

Oct 09, 2020 by Sambhav Singh

Gtpl Broadband - Not gettiing connection or refund even after 6 months ^Closed

Even after multiple complaints and visiting their main branch also i didnt get any result...

Sep 12, 2020 by vivek patel

Gtpl Broadband - Installation Pending ^Closed

On **th August, *:** pm I registered for **Mbps plan and paid full payment to the concerned person. It's been ** days, installation is still pending...

Sep 03, 2020 by Parth

Gtpl Broadband - Internet not working ^Open

I purchased internet in Aug but only after few days my internet is not working frequently and they close the raised complaint ticket without resolving the issue...

Sep 01, 2020 by shahrukh turak

Gtpl Broadband - Connection not done after payment ^Open

I paid **** for connection after talking to a gtpl executive he told you connection will be done within * days even after the due date there is no connection, no follow up, not picking up my calls I am not able to do work from home. the amoun...

Aug 31, 2020 by pratik kumar

Gtpl Broadband - Gtpl Broadband Internet issues ^Open

I have purchased gtpl broadband on ** June **** for rs ****/- plan was ** mbps unlimited for * Months .i e till Dec ****.It's just almost a month being using this broadband. Facing so many issues after completion of ** days of installation of s...

Jul 28, 2020 by MD Faheemuddin

Gtpl Broadband - GTPL Broadband ^Open

Hello, Respected. I've GTPL's ** MBPS plan. It's just almost a *.*-month customer relationship, I've called many times due to speed-related issues. Facing issues from day one. I've complaint also many times that received speed is *.** MBPS a...

Jul 24, 2020 by Pooja Trivedi

Gtpl Broadband - Service not provided ^Closed

Hello sir, I have purchased gtpl broadband * mobths ago for rs**** plan was **mbps unlimited for * year.But after installation the broadband is not working properly.In a week atleast it is not working for *-* days.customercare is not picking p...

Jul 13, 2020 by Ankit shah

Gtpl Broadband - GTPL broadband router installation work still not done ^Closed

I have subscribed for **Mbps plan of GTPL at ** June. I have paid the amount through netbanking on **th June. After * days the have installed the wire. When I asked, when router will be installed and configured. He said by tomorrow router conne...

Jul 10, 2020 by Dipesh thanki

Gtpl Broadband - Net speed problem gtpl has done fraud on speed ^Closed

the payment for the new broadband is collected from me on ** june ****. and the broadband is installed on ** june **** but the wire is not clipped yet and they are all spread in my house .. the speed which i opted and make payment is for ** mb...

Jun 17, 2020 by Tejasv goyal

Gtpl Broadband - Installation not done ^Open

I have already done my payment of my plan broadband date:- **/*/**** but no any technical person are visited or setup the the broadband .according to company rules it will happen in * to * days of setup the broadband in customer house.but it ...

Jun 09, 2020 by Kanani parth

Gtpl Broadband - Service not delivered ^Closed

I purchased gtpl broadband **mbps plan * year for **** rupee, first they said within * days the installation will be done then they came * week later I refused and asked for refund didn't give me refund said refund will take ** days. so I let ...

May 13, 2020 by Vihang desai

Gtpl Broadband - Installation Still not Done ^Closed

Hi There was call From GTPL broadband of Mr Amit (+************) dated ** April ****..regards broadband .I am Working in Private finance so internet is needy without internet my work suffer...So had understand the plan and Transfer money in GT...

May 08, 2020 by HARSHAD TRIBHOVANBHAI SHOBHANA BEN

Gtpl Broadband - Internet Speed Issues ^Closed

I have opted for **Mbps plan and i was getting like ** to **Mbps max speed in download and speed test checks even their technician came to home but was not able to fix it and said that speed are slow from their company end and its more then wee...

May 07, 2020 by Parth V

Gtpl Broadband - Internet not installed ^Open

I paid **** to Nayan for installation he said it will be done in *-* days , now when i called he said i am not from your area and your area senior is not installing cabling work at your property - until and unless he does the same I will not be...

May 07, 2020 by Krupali M Purohit

Gtpl Broadband - Poor internet service provided by Gtpl broadband ^Closed

Today , *th may **** , I complained to Gtpl Broadband for poor service for the *th time in the past one week . I am not receiving proper internet connectivity since the past two weeks. I am facing the issue of poor internet connectivity every h...

May 05, 2020 by Ashwin Sharma

Gtpl Broadband - For New Connection ^Closed

I booked GTPL on **th April. That guy told me we can install by next * days. And from last * days they told me till today night it will be installed but not. My company give me work from home I also give them promise that today night I got conn...

Apr 29, 2020 by Paras Sutariya

Gtpl Broadband - Gtpl not responding or solving the issue ^Open

gtpl is our internet provider from December **** and from that month I am facing the issue on frequent basis. Still I am being patient not complaining for that but currently due to covid** me and my wife are working from home and it has been * ...

Apr 20, 2020 by Pranjal Rakshit

Gtpl Broadband - Extreme delay in installation ^Closed

i had subscribed *month broadband connection from gtpl on **th march but its now going to be a month they still dont do installation. on speaking to customer support no satisfied answer from there side. also speak to there apellate authority th...

Apr 17, 2020 by rupal

Gtpl Broadband - Broadband complaint ^Open

I pay **** rs in GTPl agent but till date broadband connection is not done..& agent & customer care not responding.i call many time to agent bt agent bt pickup my phone... please help me. Arvind batham ********** Vadodara...

Mar 21, 2020 by arvind batham

Gtpl Broadband - GTPL IS A CHEATER ^Closed

I wanted to upgrade my speed for work. So I contacted gtpl customer care to enquire about the details. The CSR told me that once I make payment through online my speed will get upgraded within one hour. After paying the amount I waited for ** h...

Mar 13, 2020 by Vidhya Arumugam

Gtpl Broadband - Static IP and Fraud Promisses ^Open

I have Applied for Static IP and Paid the amount online, but no resolution or now no one is taking our calls for the same. They Put our company name and register Phone number wrongly. taken Money but no resolution. Please Help. ...

Mar 04, 2020 by Auro Interface Pvt Ltd

Gtpl Broadband - NET SERVICE ^Closed

I am Vipul Vaghasiya Reg Mobile No-********** I already Complained more Than ** times at GTPL customer care center, but my problem doesn't solved yet My plan is not over yet and Didn't required to renew till ** months about I didn't get...

Sep 22, 2019 by Vipul Vaghasiya

Gtpl Broadband - Installation and service issues ^Open

I recently requested connection for gtpl WiFi and it was worst experience. The service provider's name is Yogesh and he took payment on the same day I called him and promised to install WiFi in * days or maximum * days. It wasn't installed unt...

Aug 09, 2019 by Mukul

Gtpl Broadband - GTPL internet gets stopped after every 2 to 3 days and multiple times in a day ^Open

I have been a GTPL broadband customer for more than * years and still. At the time of new connection for a few months the internet was running quite good but after that every *th-*th day the internet got stopped working. All this continued till...

Jul 09, 2019 by Bhavin Vaghrechker

Gtpl Broadband - Internet Services Not Provided after taking 6 Month Amount. ^Open

I took the Gtpl fiber broadband connection in Jan ** , I paid * month package full amount . Internet worked for *-* month and after that it stopped working . I complained to gtpl several times , their technician comes after doing a lot of remin...

May 31, 2019 by Mahendra Salvi

Gtpl Broadband - GTPL broadband low speed issues ^Open

I got GTPL Broadband connection with the modem for one year. They promised unlimited ** Mbps speed but speed is low not more ranging from * to * Mbps upload and * to * Mbps upload. Whenever I complain they generate service request and close thi...

May 21, 2019 by Tamizbhai sheikh

Gtpl Broadband - Slow internet service provided ^Open

I have been using GTPL for last * years as an Internet service provider. Many times I have faced either "Not working Internet" or "Very slow internet speed" issues. I had written to appellateauthority.guj@gtpl.net team multiple times. Also, mos...

Apr 17, 2019 by Jinesh Shah

Gtpl Broadband - Service not delivered ^Closed

We have taken GTPL broadband connection - Surat for office use. But the broadband connection is down since last week. We registered a complaint with the company as soon as we reach the office every morning, but there is no solution. In a week w...

Apr 01, 2019 by Hitendra Pansuriya

Gtpl Broadband - Internet issues with the company ^Open

I have registered complaints about internet issue on call to gtpl. The internet is not working and they are just not solving issue no technician visit my home and nothing till now. In past, I have registered *** of complaints but the solution i...

Mar 22, 2019 by Parth maheshchandra desai

Gtpl Broadband - Internet gets disconnected multiple times in a day ^Open

Internet gets disconnected multiple times a day. I have registered a complaint on gtpl.net on **th March. But no action had been taken till now....

Mar 14, 2019 by Rohit Tater

Gtpl Broadband - Cable connection off since 3 days despite advance payment ^Closed

We have been using GTPL Cable operator services since long time. Multiple times it happened that their cable operator took money in advance of upcoming month and still ours channels got shut down for multiple days. Currently we have paid *** rs...

Jan 22, 2019 by TEJAS PATEL

Gtpl Broadband - Not shifting my connection ^Closed

I have shifted my house. And I have paid gtpl broadband advance for the whole year. So while shifting on **th dec **** i have requested company to shift my connection and for that I was also ready to pay the shifting charges, but till today no ...

Jan 20, 2019 by Niket Rajput

Gtpl Broadband - Net Speed Problem ^Closed

I have internet connection of ** mbps... so download speed must be near *.* to * mbps...and my download speed coming ***-*** kbps.. complained lots of time in gtpl but they are not solving my problem.. please do something about this... Thank yo...

Nov 21, 2018 by Kashyap Anandpara

Gtpl Broadband - GTPL has taken full payment but has not made installation ^Closed

As I require broadband I contacte a Gtpl operator and he told me that I will give you broadband connection as soon as possible, On *rd November Gtpl's operator has taken ****inr and told me that they will do installation within * days, But till...

Nov 10, 2018 by Sadik Ali Saiyed

Gtpl Broadband - Connection not shift ^Closed

I am took gtpl broadband connection in bharuch I told sales guy regarding shifting within * to * month sales person told me regarding avablity now am shifted Daman in starting they told they trying after ** day they told my area not feasible ...

Nov 09, 2018 by Rajan Arvind Pandey

Gtpl Broadband - Gtpl net not work ^Open

dear sir,we have complain about not working of gtpl network from **st aug **** but up to this they do not give me proper resolution .due to this we are not able to file income tax return of my cliants.due to this its affect my reputation in the...

Sep 05, 2018 by devendraprasad kanti

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