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Case Details
Personal Info
Resolution
Dear Sir/Madam, I am writing to formally lodge a complaint regarding an incident of misconduct and unfair practices by the bus staff during my recent journey with GSRTC. Despite having a valid online ticket, I was wrongfully asked to pay extr...
Apr 18, 2026 by Shantilal Gordiya
GSRTC Gujarat state Road Transport Corporation - Behaviour of conductor Closed
I would like to bring to your notice an incident that occurred during my journey from Surat to Nandurbar on **/**/****. While issuing tickets, the conductor provided tickets to both me and my friend without asking for our destinations. We imme...
Apr 10, 2026 by Mitali Patel
GSRTC Gujarat state Road Transport Corporation - Bus not stop in bus stand Closed
Bus no. **** dahod to ranip is not stop buy driver in Sevaliya bus stop evening time *.** to *.** pm...
Mar 10, 2026 by Megha Patel
GSRTC PNR G********* ,DOJ ** ** ****, Pickup Point BHAVNAGAR PRESS QUARTER ,Time **:**,Crew No Gj ** y **** The bus driver didn't stop the bus at the given pickup point and after chasing the bus when i inform him about it then he was not giv...
Dec 09, 2025 by Jadeja Yashvardhansinh
GSRTC Gujarat state Road Transport Corporation - Hault Closed
I hope you are doing well. I am writing to kindly request the detailed halt information for the GSRTC bus operating on the Dwarka – Bhavnagar – Talaja route. Could you please provide the following details: Complete list of halts/st...
Nov 15, 2025 by Viral Vachhani
GSRTC Gujarat state Road Transport Corporation - Rufund money Closed
I had registered three tickets in GSRTC but the bus never came to my pick up station....
Nov 02, 2025 by Chavda chirag
GSRTC Gujarat state Road Transport Corporation - Refund not initiated Open
On ** aug i was booking my ticket on GSRTC from Ahmedabad to mahuva on GSRTC website and that day there's no option of upi and bhim or any net banking option there's only one mobile banking so then i logged in to my sbi online and then i finish...
Sep 10, 2025 by Manthan Vagh
GSRTC Gujarat state Road Transport Corporation - Money Debited But Not received my bus ticket Closed
Complain to GSRTC, Date: **/**/**** Time: *:** PM Name of Item: GSRTC online Bus Ticket Location: Iskon (Sarkhej - Gandhinagar bus) Actually, I am Traveling the the bus, when I paid the amount for the ticket online, the money was succ...
Jul 24, 2025 by Akshay Parmar
GSRTC Gujarat state Road Transport Corporation - BusTime table bus root are missing Closed
I went to GSRTC app and I saw a many of missing details.in such that more bus names are missing in booking section, many of express bus are also missing and most most of the local bus are missing local bus root their path also missing., all loc...
Jul 08, 2025 by PANCHAL MAYANKKUMAR CHIMANLAL
GSRTC Gujarat state Road Transport Corporation - Reckless driving GSRTC DRIVER Open
Reckless driving by driver in adipur. It could have hit me along with other common people also. Bus was mandvi - palanpur Bhus no. GJ ** Z **** ...
Jun 16, 2025 by Harshrajsinh Jadeja
GSRTC Gujarat state Road Transport Corporation - Refund Open
Event date :**/**/**** PNR no: G********* Bus name : Vadnagar to Baroda pickup stand:Visnagar Bus no : GJ**ZT**** Ticket booked : * full + * half Actual Persons at the time of traveling: * adult + * child(* years,** years) complain is that, ...
Jun 07, 2025 by Vireshkumar Suthar
Date:**/**/**** Bus arrival time -**:**AM(Ranip depot) Departure station : Ranip,Ahmedabad Bus name -Ahmedabad to Patan Bus no- GJ** **** PNR : G********* Respected Authority, We had booked * nos. ticket for Ranip(Abd) to Mehsana as...
Jun 04, 2025 by Vireshkumar Suthar
GSRTC Gujarat state Road Transport Corporation - Ac not working on electronic ac bus Closed
Ac is not working in the electrical ac bus from junagdh to rajkot. It's not in a single bus but in every electrical ac bus. The condition is worst....
Apr 26, 2025 by Dipsa
To: Gujarat State Road Transport Corporation (GSRTC) Date: **/**/**** Respected Sir/Madam, I am writing to express my disappointment and inconvenience caused due to a sudden and unannounced change in the route of the GSRTC bus I had book...
Apr 12, 2025 by BRIJESH PRANAMI
GSRTC Gujarat state Road Transport Corporation - Mental torture and waste of money and time Closed
...
Mar 19, 2025 by Senjaliya Prashant Sushilbhai
GSRTC Gujarat state Road Transport Corporation - Irregularities of Buses at Rajpipla Gujarat Open
Respected Sir, I hope this message finds you well. I am writing to bring to your attention the ongoing irregularities with the bus services that we have been experiencing. As discussed over the phone yesterday evening, we are facing sign...
Mar 13, 2025 by Siddhi Shah
GSRTC Gujarat state Road Transport Corporation - Charging plugs not working in whole bus Closed
I booked a ticket from vadodara to junagadh with trust in gsrtc but charging plugs are not working in whole bus and i had to face many difficulties because of this. My important work is due and delayed because of low charging and i can't even c...
Mar 10, 2025 by Yash patel
I AM BOOKED S T BUS FROM GANDHINAGAR TO ZALOD DATED **-**-**** WITH PRN NO G*********, BUS DRIVER START BUS EARLY FROM GITAMANDIR FOR THEIR TIMMING AND ALSO CONDUCTOR WAS NOT CALLING TO ME AND NOT INFORMTO ST DEPO CONTROLLER GITAMANDIR FOR TIC...
Feb 04, 2025 by PARESH N VAGHELA
GSRTC Gujarat state Road Transport Corporation - BUS Conductor Closed
I try to catch bus but the bus conductor did to let me in bus was stop at iscon ahmedabad station every day bus conductor give ticket after that he leaves the bus in Ahmedabad the bus going Ahmedabad to Rajkot ...
Jan 29, 2025 by Harshrajsinh Borana
GSRTC Gujarat state Road Transport Corporation - GSRTC COMPLAINT Open
I had booked a ticket for couple. Me and my wife in GSRTC Bus title BHUJ BHAVNAGAR for travelling from anjar to bhavnagar. Bus was scheduled to reach Anjar @ *:** Am and reach Bhavnagar @ *:** Pm. There is an online tracking facility in GSRTC b...
Jan 19, 2025 by Jaydevsinh Jadeja
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