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Goibibo (347/883)

883 Total Complaints
347 Total Resolved
39.30% Consumer Satisfaction

If you are searching for Goibibo Review on internet then you have reached the right place. You can read the full Goibibo Reviews here. Get answer to questions like if Goibibo is real or fake? Goibibo is legit or scam? if Goibibo is safe? All Goibibo reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Goibibo so that it help others to make wise decisions. The Consumer satisfaction score of Goibibo is 39.30% because out of 883 consumer complaints, only 347 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Goibibo?

If you are not satisfied with Goibibo, file a complaint now:

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But before filing a complaint, you should

a. Contact the customer support of Goibibo first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Goibibo - Hotel voucher not issued Closed

I had booked a Hotel for the daughter of my Boss at London, Euston Square Hotel on the Goibibo site, at around **.** am today vide their query no. HTL**NDJ*F. They e-mailed me at around **.** pm that there is some problem and they are unable t...

Sep 16, 2018 by Nand Kishore

Goibibo - Flight ticket not booked but paymeny deducted Open

I have booked a ticket from hyderabad to tirupati on **th august for which the amount got deducted from my account but didn't get the booked tickets,on calling them,I was told that I will get my money back and they didn't receive the money,but ...

Sep 06, 2018 by CHARUVIND AGARWAL

Goibibo - Payment taken and then after some booking cancelled by Goibibo Closed

I had bookes the flight from Goibibo and they had booked the flight and taken the payment of Rs. ****/-. After some time they messaged me saying that they had cancelled the booking as fare has increased and they will refund my money after *-* d...

Sep 02, 2018 by Sonam Mishra

Goibibo - Goibibo charging exhorbitant charges for cancelling flight tickets to kochi Closed

I had planned a tour of Kerela from *th till **th Sep. Booked flights thru Goibibo. Due to flood situation i hv to cancel as even if Kochi airport gets operational i will not be able to tour Kerela in early Sep. Spice Jet is as it is only givi...

Aug 25, 2018 by Hrishikesh Chawda

Goibibo - Goibibo booked a random flight Closed

Booked two *h **min flight tickets from Bangalore to Guwahati via Hyderabad for **th Oct ****, *:**AM to *:** AM and got a ** hr flight (**th and **th). The glitch in their system caused this. They are not responding to request and are not will...

Aug 24, 2018 by Sumit Paul

Goibibo - Pre-ponement of ticket refused, Incorrect Information provided, Cancelation of ticket refused and re Open

I booked a ticket Mumbai Jakarta Mumbai on Goibibo on Jet-airways, for travel on the **th of July and the return on the **nd of July. for Rs. **,*** Ticket No: ************* I completed my work in advance and hence requested the call centre...

Aug 16, 2018 by Shabbir Habib

Goibibo - Money not refunded Open

I tried to book a flight ticket bw Bangalore to new delhi on * August.but the ticket was aborted even money was deducted from my account.they sent me an email that money will be refunded within ** hrs however it has not been made so far.....I m...

Aug 09, 2018 by Keshav kumar jha

Goibibo - Wrong cancellation of flight without compensation Open

i had two flights, delhi to ranchi (** june ****; pnr w***s*)and return from ranchi to delhi (** july ****; pnr w*onh*). i canceled the flight from delhi to ranchi but somehow either goibibo (nadal) or vistara (federer) canceled the ranchi to d...

Jul 23, 2018 by Himanshu Maharana

Goibibo - Tickets booking Closed

I had booked a ticket for mum to Bangkok return for November ****. After making all the payments we received a call from goibibo that your ticket has not been confirmed because the tickets price have hiked n if you make the payment we will conf...

Jul 18, 2018 by SANDHYA PADMANABH PUNEKAR

Goibibo - Due to executive neglience loss was incurred Open

We booked flight from ranchi to madurai it was multi carrier flight however the go air flight (ranchi to bamglore) got cancelled and due to that my connecting indigo flight from bangalore to madurai also got missed. I'm regular go ibibo c...

Jul 10, 2018 by Prashant Dongre

Goibibo - Refund against wrong and worst room booked through Goibibo Open

Hi, First of all, I am very surprised to see the mail in which mention that we are unable to refund your amount. After chasing the goibibo team on * July on which date I have made the booking of my room at Turkish hotel which was in a very ...

Jul 10, 2018 by Nitin Sethi

Goibibo - Refund not paid for hotelier error Closed

I have booked accommodation at batasia Loop Homestay in Darjeeling from *th to *th June. Attached is the detail of booking. Upon reaching the hotel at * **pm, the hotelier rejected our accommodation saying the home is already full (hotel contac...

Jun 26, 2018 by Satish Boddapati

Goibibo - Bad and unprofessional experience Open

Hi Team, We planned our parents vacation and did hotel bookings through Goibibo.. overall we booked * hotels at different locations however we had terrible experience with the hotel that was booked at Ranikhet for * nights.. the hotel paymen...

Jun 22, 2018 by dr udit tripathi

Goibibo - Deficiency in Service Closed

This has with reference to my Booking ID CARPAF*XUA*FNW* . I had stared my journey on **/**/** at *:** AM. During the onward journey to Mussorie the driver asked me to pay highway toll charges. I told him that toll charges are included in ...

Jun 21, 2018 by RAJAT GUPTA

Goibibo - Wrong information displayed on The Website Open

I googled for train timings of train no. *****, vsg patna express. The first result in the google serach appeared from Goibibo.com. The website displayed that the train would depart on **:** hours on **th of june, but, due to changes in train ...

Jun 13, 2018 by Nikhil Singh

Goibibo - Hotel booking (wrong dates booked) Closed

I selected tge dates for booking as **/**/**** for * night but the booking has been done for today. Goibibo is not responding to my modification request and neither is recieving my call...

Jun 12, 2018 by Harshul Bhatnagar

Goibibo - Flight upgrade |Economy to Business Class| Open

Hi, Ticket: ******** Agent: Goibibo Airline Malaysian Airline Travel Date: ** JUN ** Attachment: Goibibo app fare & goibibo customer care fare ask On *th June, I booked Delhi - Kuala Lumpur flight for * Adults & * infant in economy clas...

Jun 10, 2018 by Anuj Sharma

Goibibo - Booking done but hotel refused about booking Open

I was travelling from chandigarh to Delhi for my office work and decided to stay at a hotel in Delhi, as usual I booked a hotel using Goibibo app, I reached the hotel on *th June ** at **Am, The person at the reception told that there is no boo...

Jun 05, 2018 by Rohit Koul

Goibibo - Goibibo.com ticket cancellation issue Closed

Hello, I was suppose to travel from Chennai to Pune on **th May **** with go air flight at * pm, but i was running late and i booked one more ticket for the same travel for **:** pm with indigo flight... My go-air flight got delayed and I c...

May 31, 2018 by MANISH DIXIT

Goibibo - Amount Refund Open

I have booked a hotel having booking ID -HTLMFCNADE. I haven't GST invoice . After contacted to go care support They insured that GST amount Rs *** will be refunded to your bank amount within ** days. I have raised compliant on **/*/** ,stil...

May 31, 2018 by VIKASH

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How to file a complaint against Goibibo?

  • Go to "File a Complaint" page
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  • Get refund / replacement / damages from Goibibo

Questions about Goibibo

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How to contact Goibibo?

0124 628 0407

Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002

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What is Goibibo office address?

Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002

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What is Goibibo customer care email?

travel@goibibo.com

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Where to find Goibibo discount coupons?

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Who is the Owner / CEO of Goibibo?

Rajesh Magow is the Group Chief Executive Officer. Rajesh is a believer of India's digital opportunity and a backer of many young Indian tech companies that are raring to make their mark.

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