Flo Mattress
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Complaints
Flo Mattress - Order not received since 19 days Open
I order a ergo mattress from flo mattress it's been ** days since then i have not received package or any update I'm tired of complaining but they are not listening only giving excuses they say within ** or ** hr we will dispatch but it's been...
Jan 29, 2026 by Ghousiya
Flo Mattress - Package not delivered Closed
I ordered flo anti gravity mattress on * january but I don't receive till now got msg for delay delivery after that not received dispatch msg **th January..then I research about it and saw nagative comments..now I want refund my money.....
Jan 14, 2026 by Kanchan
Flo Mattress - Package not receive Closed
I have placed my order on *th October and expected delivery was **th October But still I have not receive my order and every day when I call to customer support they just give commitment for dispatch in next ** hours...
Oct 29, 2025 by Rakesh sharma
Ordered a Flo Mattress Anti Gravity custom size mattress placed on July **, **** **:**PM and the delivery was promised on **th July ****. They haven't delivered it yet. I have been following up on this order since last week from the **th July *...
Jul 22, 2025 by Aashangraj Arulraj Nadar
Dear Team, I'm writing to report that my Order Number**********FLOPESO placed on **th April ****, hasn't been dispatched yet. Despite multiple follow-ups, I haven't received any updates. Furthermore, I've been informed that the refund ...
May 24, 2025 by Pankaj Gandhi
Flo Mattress - Refund not received Open
I have ordered mattress on ** dec ****,but they aren't delivered as per the timeline,so I cancelled my order on ** jan ****,till now they're not returned my amount.if I trying to reach via phone call they aren't picking the call, instead they p...
Feb 01, 2025 by SIVARAMAN P
Flo Mattress - Flo mattress pick up is not done Open
Hi I ordered a flo mattress worth rs ***** and it started to give me a very bad back pain hence i requested the return . its been more than ** days these people are not responding and not getting the mattress picked from my place. I have been f...
Oct 22, 2024 by Prachi
Flo Mattress - Pacage not delivered Open
I ordered king size Mattress on **/**/** & modified my order on **/**/**. and also I ordered another Mattress on the same day. now my *nd order shipped & almost near by me but they didnt shipped my *st order yet which I paid at the time of orde...
Jan 19, 2024 by Mallidi Satish Kumar Reddy
Flo Mattress - Package is not Delivered Open
Ordered my mattress from them on **th oct. They committed *-* days & today is *th NOVEMBER still no news of dispatch. Every time I call them they asking for * days more. I paid ***** in advance. I feel like money is lost. ...
Nov 07, 2023 by Subhodip Bhattacharyya
Flo Mattress - Return not picked up after multiple intimations Open
Hi, I ordered a flo mattress for Rs.**** but it was not comfortable and I placed return as per policy within the timeline. But they are not picking it up nor refunding my money even after multiple intimations for * weeks now. Order ##********...
May 27, 2023 by Naveen Mathivanan
Flo Mattress - Got the mattress of wrong size and now no help from company Closed
We have ordered two ergo mattresses of size **×**×* (inch), but we've received one mattress of wrong size **×**×* (inch). Now as we tried to complain on the customer care number, no one is responding our calls , only waiting ring is playe...
Apr 25, 2023 by Hansaj Patidar
Flo Mattress - Fake reviews and fake publicity Closed
Its been one month that I have ordered Flo mattress and no reply yet, the packing and everything is fake and I got damaged product and its returned back to them and till now no replacement or refund. Worst customer service, dont ever buy from F...
Oct 21, 2020 by vinay
Flo Mattress - Package not delivered Open
I ordered a mattress from flo mattress on **rd August **** and the estimated delivery time was **-** days. The item should have been received within aforementioned timeframe but no, the flo mattress team played a trick after crossing the delive...
Sep 27, 2019 by Dharmender Singh
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