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Firstcry.com (14/28)

28 Total Complaints
14 Total Resolved
50.00% Consumer Satisfaction

If you are searching for Firstcry.com Review on internet then you have reached the right place. You can read the full Firstcry.com Reviews here. Get answer to questions like if Firstcry.com is real or fake? Firstcry.com is legit or scam? if Firstcry.com is safe? All Firstcry.com reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Firstcry.com so that it help others to make wise decisions. The Consumer satisfaction score of Firstcry.com is 50.00% because out of 28 consumer complaints, only 14 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

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Firstcry.com - Item is showing non refundable while pickup has been delayed by the seller and still showing in prog Open

below order has been returned around * to ** days back and since nobody came to pickup and now it is showing non refundable for product while pickup still pending. Order & Return Details: Order ID: ********OIU*E*D*** Product: ONYC Mesh D...

Apr 06, 2026 by Nikhil Awari

Firstcry.com - Delivered Wrong product Closed

On **th july i had ordered "Kidoloy Toddler Busy Board" product from "First Cry". But they had delivered completely wrong product "small soft toy" and upon complaining , they are denying and not refunding my money or not even replacing the wron...

Aug 08, 2025 by Prateek Shendre

Firstcry.com - Too much Delayed in return pickup Closed

I have ordered babyhug lehenga * quantity, total amount of the product is **** , I called * time from * days in customer care they promise only but I don't see any help from them iam facing this issue very *st time from firstcry I need my money...

May 03, 2025 by Tahsin zabi

Firstcry.com - NonRefund of Cashback Amount by FirstCry Closed

Dear Voxya Team, I am writing to formally lodge a complaint against FirstCry (FirstCry.com) for their failure to refund my cashback amount, which has been pending for over * month. Despite multiple follow-ups, the issue remains unresolved, a...

Feb 07, 2025 by Lakshmi Narayana Polimera

Firstcry.com - Firstcry did not refund for returned product and fraudulent practices used by them Open

Subject: Complaint Regarding Unjust Refund Denial Dear FirstCry Team, I am writing to express my dissatisfaction with the handling of my recent return request (order id *******YDF****C** dated **th November, *******KOH******E dated **...

Dec 28, 2024 by Ankita singhal

Firstcry.com - Late Delivery of Product and Refusal to Return it Open

I purchased a product from FirstCry.com on **st October for Rs.****. It was a jacket for my son. I needed it for my holiday for which i was travelling on **th October (attached proof) until **th Nov (can share proof but unable to upload docu...

Nov 12, 2024 by Shabnam

Firstcry.com - Wrong Product Delivered and Refund Request Denied Open

I ordered a product from FirstCry (Order ID: ********VQE****AEA). I purchased a ***-piece unicorn coloring set but received a completely different product — a console game — which is not similar in any way, and the prices don’t match eith...

Oct 01, 2024 by Sandhya Mahalingam

Firstcry.com - I have placed an order Out of items I have ordered I returned some of the items because of size fitt Open

I have placed an online order with Firstcry.com. Out of items I have ordered , I returned some of the items because of size/fitting issue. The delivery partner collected the returned items from my house and after carefully inspecting the items ...

Nov 24, 2023 by Ritesh kumar

Firstcry.com - Didnt received my refund Closed

I had ordered combo of * flash right laminated cards fruits vegetables nd animals from.first cry app but when I received the cards its not laminated so I return all product to Fristcry bt after returning the product they are not refunding my a...

Oct 29, 2023 by Taskin Hadi

Firstcry.com - Item status is showing delivered but product is not delivered yet Closed

I have placed placed * order is firstcry website but * of them are showing as delivered but products are not received yet...

Oct 03, 2023 by Swaroopa Sharma

Firstcry.com - Package not delivered Closed

This complaint is for not taking the follow up of my delivery related case by firstcry.com & I kept chasing for my parcel delivery since **th August ****. Everyday, I talked with their executives & even a supervisor named Chetna but no one both...

Sep 11, 2023 by Parul Yadav

Firstcry.com - Return pickup is not done Closed

order ID .********PEMFB**D*B done on **th July **** is delivered and i am not satisfied with the product of what the description is and done the return. Return is accepted and return pickup is initiated but it never happened. They are keep on t...

Aug 28, 2023 by Naveen Elikatti

Firstcry.com - False information provided at website now company not taking the product back Closed

Hi , We had ordered baby bottle for * month plus . but after opening the package we found that the nipple size is not even suitable for a * year old kid. How am I supposed to use it for my kid who is * months old , if she chokes or anything ...

Aug 23, 2023 by RAJ KUMAR DAMANI

Firstcry.com - Refund Closed

There was an order from October ****. I returned two items from that and received a refund for them. I placed new order in March ****. The company canceled my fresh order and refunded the amount after deducting the cost of two items that I retu...

Mar 21, 2023 by Sanjeev Arora

Firstcry.com - Pickup not done no replacement Open

Firstcry has blocked our money by not providing a replacement request. I have been checking with their team for around ** days now but no help from them. The replacement was made for the product for which their assembly team confirmed a replace...

Mar 01, 2023 by Sahil Kalra

Firstcry.com - PACKAGE NOT DELIVERED Closed

I HAVE ORDERED ON ** JANUARY . THEY HAVE POSTPONED DELIVERY DATE MANY TIMES . AND AT LAST THEY CANCELLED MY ORDER WITHOUT MY PERMISN. THEY HAVE DELIVERED MY MANY ITEMS BEFORE ALSO ON THAT SAME ADDRESS AND NOW NOT DELIVERING THE LAST PRODUCT ,T...

Feb 08, 2023 by DILIPSINGH

Firstcry.com - Package not delivered since 10 days Open

Ordered Diapers worth ****/- with order no - ********NIY****B**. Order date - **th Dec **** Expected date of Delivery = **th Dec **** Have not received the product till **th Dec **** and the delivery partner tells a lie that we are not ava...

Dec 30, 2022 by Ameen

Firstcry.com - Money deducted with order not placed Open

Money was deducted but due to technical problem order was not placed...

Nov 09, 2022 by Avneet Kaur

Firstcry.com - Package not delivered Closed

I ordered FunBlast EVA wooden finish floor puzzle Brown * quantities costing Rs.****.** on **th September **** with order ID *******GJB*CD**D*. Their system has been showing the product is out for delivery from *st October. I can't even cancel ...

Oct 12, 2022 by PRAMIL RANJAN SUTAR

Firstcry.com - Product missing Closed

have recently ordered * products all in the quantity of * from first cry . I have * out of ** but have not received * tshirt. It was prepaid order . I raised complaint on firstcry through their app and the response which I got is that they hav...

Jul 25, 2022 by Swati khanduja

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