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Firstcry
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How to resolve Firstcry complaints online
If you want to complain about a problem that relates to Firstcry, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Firstcry?
If you are not satisfied with Firstcry, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Firstcry and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Firstcry
But before filing a complaint, you should
a. Contact the customer support of Firstcry first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Firstcry
Find the contact details of Firstcry to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Firstcry - Extra charges for firstcry branded carry bag was asked Open
I was asked for charges for branded carry bag as it is illegal to sell branded carry bag, I asked them why they are charging, they said its from the company only. ...
Nov 19, 2025 by Aditya Jain
Firstcry - Package delayed and reschedule twice Closed
I purchased first crys club membership and the expectations are that the deliveries should come on given date however all my deliveries are getting delayed on regular basis. While first cry is just saying we have escalated the issue but no acti...
Sep 28, 2025 by Avadhoot Kulkarni
Firstcry - Huge difference in pricing between online platform and franchise store Open
I have bought products from vaishali nagar store of firstcry , they have given zero percent...
Jul 09, 2024 by sumit fagna
Firstcry - Delivering old products clothes manufactured in Feb 21 as a nonreturnable product Closed
I ordered two tops (under Order#*******PMODI*D**F ) from firstcry.com. The product delivered to me was an old product manufactured in Feb'** i.e more than *+ years. When i raised this concern, firstcry refused to return this as they are saying ...
May 06, 2024 by Anubha
Firstcry - Return Scam by Firstcry Closed
I have purchased a product "Zoe Inferno Striker Dart Gun - (Colour May Vary)" on **th April and product was not working properly and raised return request but they are not picking the product and simply saying pick up will be attempted daily ...
May 03, 2024 by mahadev U A
Firstcry - Orders were cancelled but refund was not received Open
Didn't received refund for orders which were cancelled by them...
Nov 18, 2023 by Sparsh goyal
I have ordered the kid's apparel from Firstcry and it got delivered on **st July and had only * days return policy which I somehow missed. I saw that to raise concern last date was **th august and hence, I tried to raise concern on *th night bu...
Aug 15, 2023 by Ekta Bhardwaj
Firstcry - Returns request Open
Order ID: ********CQM*C**AF* Being a valued customer First Cry is not accepting returns from my end, this is the second time its happening....
Jul 12, 2023 by Dilip Kumar
Firstcry - Refund not done Open
I had returned an item to Firstcry, the refund amount not received from Firstcry....
Mar 26, 2023 by Veera Mallikharjuna
Firstcry - My product is not delivered Closed
My product of baby hug diaper pants haven't been delivered but the status shows opposite. And I am not getting any solution for firstcry's side regarding this. It's been ** days till my first complaint ...
Feb 24, 2023 by Purti
Firstcry - Item picked for return but refund not given Closed
I have returns some baby products to firstcry and all were checked well by delivery boy before pickup, i got refund also from firstcry, later after * month when i was trying to order baby products , they have cancellled my order and provided re...
Jan 10, 2023 by kushum lata
Firstcry - Shipment delayed Not delivered Closed
Shipment delayed for *days. Not delivered yet. I paid *** Rs. ...
Dec 13, 2022 by Aisha S
Firstcry - Damaged product Open
I have ordered luvlap high chair on November **,**** and delivered by November **.but the item received was a damaged one. So i was opted replacement and again the product was delivered with lot of damages. This time i have register complaint w...
Dec 05, 2022 by Neethu Unnikrishnan
Firstcry - Regarding a worng item recived Closed
I orderd a jacket from firstcry but i recived a worng product. now they are not returning the product which i recived....
Dec 02, 2022 by Surya Pratap Shahi
Firstcry - Defective product delivered no refund or replacement provided Open
From Firstcry.Com, I Purchased A Toy Car (Babyhug Battery Operated Ride On Car With Music & Lights - Orange) And An Assembly Service. The Assembly Person Could Not Assemble The Product And Mentioned The Product Has A Defect By Design As There W...
Sep 12, 2022 by Jagan Mohan Reddy Madire
Firstcry - Package not delivered Closed
Firstcry has not delivered my product of **** rs from the brand Ikonic. It's been ** days already and i contacted them twice. They are telling that it's logistic issue and will deliver the product very soon and not delivered yet. I have contact...
Aug 28, 2022 by Suhaila
Firstcry - Cancellation of order and refund not initiated Open
I have ordered two times in First Cry app and the payment also sucesfully debited from my account by you. However without any information, order got cancelled and there is no refund message sent to my mobile no and also no update in first cr...
Mar 29, 2022 by ALOK BEURA
Firstcry - My order was not delivered Open
I have ordered a product on **nd of October and my expected delivery was on ** th of October. But Till now I didn't received my product and today i.e. on **th of November I received a msg saying that my order was delivered...
Nov 05, 2021 by Balaji Vasireddy
Firstcry - Package not Delivered Closed
I ordered a Jungle Gym of my Niece from Firstcry and initially the delivery date was on **th August after which it got changed to **th August as due to some transit related issues, now it has reached the DC next to my home, yet I am not getting...
Aug 30, 2021 by Sarat K J
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