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First Cry ^(13/24)

First Cry - Product was delivered by delivery person ^Open

Delivery person has not given the product because delivery otp is not came, he is rejected the product to delivery, so kindly initiate the refund or please delivery the product again...

Apr 05, 2026 by Dr M Ravikala

First Cry - Not picking up parcel since last 20 days ^Closed

I am getting everyday sms that return pick up will be done today, but no one is coming to my society... This since *nd December. I have tried to reach to courier boy and xpressbees company but no one is picking up calls.. ...

Dec 22, 2025 by Hardik Khandhediya

First Cry - Replacement product not receive ^Closed

Firstly I order a product baby twister swing car for my daughter on **-**-**** for her birthday gift i received product on my daughter birthday date, on **-**-**** my daughter is very excited for her gift i opened box but I received a broken pr...

Dec 10, 2025 by Vivek kumar

First Cry - Product missing package ^Open

I ordered * products from first cry. I received * products from first cry, * products were missing from the package. The package delivered by first is sealed by a cheap adhesive and during shipment anyone can open/ close the package without dam...

Sep 07, 2025 by Hema upreti joshi

First Cry - Return not inititated ^Open

Hi, I had placed an order ** days back and received a wrong product. When I initiated the return with all the attachments they are just mentioning that we saw the footage and we have dispatched the right product and cannot initiate the wrong. ...

Feb 08, 2025 by Janhavi Jain

First Cry - Unprofessional behaviour ^Open

Today I went to purchase item from first cry Whitefield store and asked one of manager from store for assistance and then in between another manager (Murugesh N) came in between and started talking with disrespecting and showing his rude manner...

Nov 23, 2024 by Shubham Mishra

First Cry - Charged so much ^Open

I would like to bring it on attention that First Cry Raj bagh ghaziabad franchise is a fraud and charging almost double on every items which are available online. They are fraudulent and please take action against them. I have recently purchase...

Mar 31, 2024 by Nitish

First Cry - Package is not delivered and even they don t call me ^Closed

We have ordered an item on first cry. They have given **th October as delivery date . We don't receive any call from delivery team. Now our product status is showing fail in delivery ...

Oct 13, 2023 by Amrutha Arjun Arjun

First Cry - Incomplete Refund processed ^Closed

We have booked baby hug diaper(medium) Combo and received the parcel next day, however the parcel has * medium and * small size diaper packet. We immediately raised concern on first cry and as per the request we have returned both the packets. ...

Sep 28, 2023 by Manisha Shukla

First Cry - Delivery agent always makes excuses not to deliver items ^Closed

Delivery boy name pankaj ********** nd this one man never deliver item nd always make false excuses customer is not available please take action for them...

May 30, 2023 by Farheen

First Cry - Product has more price than website ^Closed

I have bought a product from first cry store has more price than the website..and the store not accepting return ...

Jan 14, 2023 by Lakshmi

First Cry - Exchange Request Denied ^Open

I placed an order for Padded Jacket of * to ** months, i read the policy for exchange & return both were applicable on this product... as i got the product delivered but size was very small hence i was trying to place exchange request on app bu...

Dec 29, 2022 by Tanveer Pasha

First Cry - Fabric color bleeding ^Open

This is to inform you that I'm extremely dissatisfied with Order ID: ********ZHI***CEF* for babyhug full sleeves night suit donald duck print which was delivered on **/**/****. I didn't use the product as i had ordered it for Christmas hence I ...

Dec 27, 2022 by Roshni Fernando

First Cry - Prepaid Package not delivered ^Closed

My prepaid package not delivered till time.. I am regular touch with delivery boy and Ecom express office sambhalka shamli ****** But Both people not responding...********** this person not responding and also do my number in black list.... I a...

Oct 11, 2022 by Deepak Kumar

First Cry - Refund not proceed ^Closed

I have returned items of my order and its almost cross * month of pickup but refund still not received. I fed up of calling customer care but i didn't get any proper refund timeline. They are just saying refund will proceed ASAP. even their ref...

Aug 26, 2022 by Mayank

First Cry - Package not delivered ^Closed

I ordered * items from first cry,they did not deliver the order but updated delivery status as delivered and i am not getting refund i am calling them every day....

May 17, 2022 by Himani

First Cry - Half product delivered ^Open

I have paid membership of first cry(club membership) and ordering from last one year. This is first time I am disappointed with the delivery, received half product. I ordered frock with bloomers. Received only bloomer, NOT frock. When I raise a...

Apr 25, 2022 by Kannupriya .

First Cry - Regarding First Cry Delivery kids cloths delivery ^Open

I have ordered the cloths for for * years old kId Anvit but parcel has not received through delivery partner named express bee and First cry online site showing me that parcel has been delivered. its been almost * days there is no solution on q...

Jan 31, 2022 by Vikas Madhukarrao BHANDARE

First Cry - First Cry Refund Policy ^Closed

I initiated a refund of amount on **th Feb'**, for my purchase on FirstCry, the product has already been collected from my home, but the amount has not yet been credited back to my credit card, and since then I am continuously writing mails to ...

May 09, 2020 by Mitin Bansal

First Cry - Refund not issued for returned item ^Closed

I had raised a return request with www.firstcry.com to return a product that i purchased from them online. The product got picked up from my home on **-decemeber-****.however,first cry has not issued the refund yet. order no: *******SM***...

Dec 17, 2019 by Prashant

First Cry - Fake reason for non delivery ^Closed

I have placed order on **th October **** at first cry app, paid online,shipment Id ************* from order number *******SX********. The product was supposed to be delivered on **.**.****..I have got notification from their courier partner ...

Oct 29, 2019 by Nasema

First Cry - Harassment and tortured by the company ^Open

I am a father of *.* years old baby ordered almost **+ times with the First cry. I have ordered a product named Mamy Poko Pants from First Cry website on **rd April ****. The order was supposed to be delivered on **th April ****, but the order ...

May 11, 2019 by MOHAMMED AZHER MOHIUDDIN

First Cry - Deduct my wallet money ^Closed

I had money in firstcry wallet.i order sweatshirt .they automaticaly used wallet money.but after some time they cancelled my irder nd deduct my wallet money as canclation charges...

Dec 24, 2018 by Aman

First Cry - Amount deducted from refund of current order for the non receipt of return 5 month old order ^Open

i placed an order of t-shirt on ** sep **** from firstcry and product received to me was smaller in size so i raised an return request and first cry refunded my amount and failed to pickup my product as courier person has come to collect in mor...

Feb 06, 2018 by mohit bajaj

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