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Ferns N Petals
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ferns N Petals?
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Ferns N Petals - Gift not delivered Open
I ordered bouquet for my sister's anniversary on **th may **** ,delivery attempt not happened.we were at home only but they are saying unable to contact us,they could have knocked the door.Same day I called them they told will arrange for redel...
May 17, 2025 by Sumathi
Ferns N Petals - Old flowers received Closed
I received very old flowers from ferns and petals...
Apr 12, 2025 by Nestor J R
Ferns N Petals - My package is not delivered and no refund is provided Closed
I placed an order on ** February to get delivered on *nd march. The company did not delivered my package and when I asked about them about the issue they just told me to wait for * hours and our executive would call to resolve the problem. I wa...
Mar 03, 2024 by Sapna Balayan
Ferns N Petals - Package not delivered not ready to support Open
I placed an order with this company on **th Feb for the gift delivery on **th Feb in Canada. They ask for a special price which I paid. The address details which I gave was correct but the gift was not delivered. When I asked the reason the com...
Feb 17, 2024 by Priyank Gupta
Ferns N Petals - No refund given Closed
Hey, it has been years since I have hatred for this company. There were two times i got scammed by this company. It's extremely disappointing and frustrating. They pushed me to purchase by getting over the call, giving me some discount codes. L...
May 22, 2022 by Nivashini
Ferns N Petals - Package not delivered Closed
Dear Ferns n Petals i am writing this letter with refrence to my order date (*.**.****) with order id ********. The Delivery was scheduled for *th nov **** and i havent recieved the order yet.I have ordered this product for my brother for bha...
Nov 10, 2021 by ANJALI SACHAN
Ferns N Petals - Product delivered in bad condition Closed
My product with order Id ******** was delivered in bad condition. The bowl was different from the image shown in website and the contents were not delivered in good manner. Even after sending mail and raising complaint in website i have not rec...
Jul 09, 2021 by Neethu James
Ferns N Petals - Order not delivered Refund expected Closed
I have ordered a cake on *th of may weighing *kg which has to be delivered on **th of may costs Rs****/-. The given time slot is between *:** am - *:** pm. I didn't yet receive the order nor there is any refund policy available in the app. I ha...
May 10, 2021 by varsha rangaraju
Ferns N Petals - Delivered before time and not the same product shown in the picture Closed
I ordered a bouquet from the app Ferns n Petals The order was supposed to be delivered tomorrow on the *th may for Mother's day which has been delivered today only. And the product that i received is not at all what was shown in display pict...
May 08, 2021 by Anju Rungta
Ferns N Petals - Bad quality flower bouquet Open
Flower bouquet that was delivered to me was very different from the picture that I saw on their site. I received roses with dead brown spots on outer layer. Few of them was pointing downward. Even green fillers were not fresh. I've complained t...
May 08, 2021 by Khushbu Verma
Ferns N Petals - Cake was not delivered Ferns N Petals cancelled and refund is not received Open
I have ordered birthday cake on **th March **** around *.** pm .After few hrs I didn't get any update regarding order confirmation I called to ferns n petals for enquiry. At the time of order they didn't tell that it is not serviceable to my ar...
Apr 04, 2021 by Reshma R
Ferns N Petals - Package not delivered Closed
It was an international Order Placed: Thu, ** December **, **:** HRS for Newcastle upon Tyne, NE* *AL, from Ferns and Petals. Ferns and petals claim that they've placed my order at the address I've mentioned but, my friend has not received any ...
Jan 28, 2021 by Priyanka Soni
Ferns N Petals - Non delivery of a cake Open
I had ordered a cake on **th Nov **** costing Rs.***/-.The cake should be delivered on **rd Nov **** for a birthday purpose. I waited till **th Nov ****. Neither they delivered the cake nor did they refunded the amount....
Nov 25, 2020 by MOON DEBNATH
Ferns N Petals - Cheap quality Closed
I ordered a red velvet cake for my loved ones with message card or message on cake . I received a very cheap quality cake without any message on cake or they don't delivered my msg card also I am very disappointed my moment is completely spo...
Oct 07, 2020 by Rashmi singh
Ferns N Petals - The money has been deducted but they re saying they haven t received it yet Closed
on **st July ****, i was planning to send rakhi to my brother through Ferns n petals. The total was *** and I paid through paytm. The amount has been deducted from my account, even i have a proof which i got from paytm. as soon as i paid for it...
Aug 01, 2020 by Puravi Saha
Ferns N Petals - Wrong product received Open
I had ordered a rakhi gift hamper from ferns n petals for my brother. I had ordered a Cadbury dry fruit box along with rakhi worth ****INR but he received a rakhi with two separate Cadbury boxes of simple chocolates. The main issue is that eve...
Jul 31, 2020 by Prabha
Ferns N Petals - WRONG PROMISES Open
The ordered cake was delivered in completely bad shape. On complaint they promised an apology note along with complimentary gift, but it never arrived. ...
Jul 28, 2020 by SAI PRANAB MOHANTY
Ferns N Petals - Package not delivered and wrong item delivered Open
*.Ordered Classic Choco Chip Cake Half KG ₹ *** X *, * Dairy Milk Chocolates **gms each with gift wraping ₹ *** X * and Box Of *** Gms Ferrero Rocher with gift wraping ₹ *** X * on **-June-****. On receiving the items- Dairy Milk Chocolat...
Jul 03, 2020 by Anchal Srivastava
Ferns N Petals - Delivery confirmed 3 times later order cancelled Closed
Your order ******** is confirmed- was the message after payment of **** was made on **.**.**** at around *.**pm. We were expecting the order on **.**.**** and there were * messages to my mobile number stating the order will be delivered. Toda...
Jun 30, 2020 by Jefferson J
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