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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
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fashchic15 - Package returned to merchant and no refund initiated fraud Open
Earlier i filed a complaint regarding product not delivered, payment made and now the same product has been returned to merchant by delivery partner after certain delivery attempts but merchant is unreachable. All the money has gone to waste, n...
May 24, 2025 by Arushi Goyal
fashchic15 - Amount fully paid but product not delivered Open
I have placed the order on *th May and paid Rs. ** on the same day and the balance amount was Rs. ***.** again on **th May, I paid the balance amount too for Rs. ***.** and received confirmation email from the business. My delivery partner call...
May 13, 2025 by Arushi Goyal
fashchic15 - Package not delivered Open
I've ordered my clothes on **th Jan and there was a estimated date of delivery (* Feb) on the page but still I haven't received any of the ordered tops and no replies for my mail. I either want my order or my refund. ...
Feb 04, 2023 by Meegha
fashchic15 - Package not delivered since 5 month Open
They didn't send the parcel. The whole company name is froud. They are asking mi to repay the amount for the order ...
Sep 19, 2022 by Vrushali Pimpalkar
fashchic15 - Fraud Closed
I ordered clothing from an instagram page that has ***k followers Fashchic** on **th April ****. I have not received my order yet and the transaction id shows that no order was placed with this id. I tried mailing them but no reply. This has ha...
May 17, 2022 by Sakshi Verma
fashchic15 - Package not delivered Closed
I have not received my order yet. There is no any tracking I'd even when I pay my full payment of order the will send on massage an inform about their email id. I was emailing bit there is no any response. Please help me. My financial situation...
Apr 05, 2022 by Pooja Gangesh Tirpude
fashchic15 - COM FRAUD WEBSITE Open
we have paid INR ****.** dated **th may **** paid via Payumoney vide transaction ID *******AAC**C**E***E towards purchase of clothing items from the website fashchic**.com but even after * months of my order there is no updates from the webs...
Nov 29, 2021 by Mehal Raja
fashchic15 - Package not recieved no response from their end Closed
I ordered * items from them on **th august and its * months since and no response from their end. now their Instagram id is also not seen and I don't know if my order will even come to me. it was a huge order and my money is in vein...
Oct 01, 2021 by ura
fashchic15 - Package not delivered Open
We placed an order of ₹**** for ** tees on **th of July ****, it’s been more than * months but they still haven’t shipped our order nor have they refunded us. I tried to reach them through email asking if they could refund us before we fi...
Sep 29, 2021 by Sentijungla
fashchic15 - Parcel not received Open
I have placed the order in April, since then I haven't got any details about my order and they are even bot responding at all. I tried to mail them too but no response....
Sep 24, 2021 by Ishika sharma
fashchic15 - Package not delivered No respond from the website Closed
I ordered from this website on **rd Aug. they send me a confirmation mail but till now (**nd Sept) I have yet not received my parcel. Nor they are replying to my mails or DMs on Instagram.This is too disappointing that this website is still mak...
Sep 22, 2021 by Neekita Kapil
fashchic15 - Haven t delivered or responded Closed
My order number is #******and was placed on August **, ****. There is no update or response from the company even after approaching them several times....
Sep 22, 2021 by Keerthana
fashchic15 - Order not received Closed
I ordered tops *th june worth ****/- . I haven't received Parcell yet its over * month. I mail them they said order will recive uu soon delay from transport till **th September will recive you I wait a lot ,I mess a lot they not reply a singl...
Sep 21, 2021 by Jiya nara
fashchic15 - Package not delivered Open
I’ve placed my order of * tops on *nd july, it’s more than * months still I haven’t received my package. I’m continuously trying to contact Fashchic** via mail but they are not responding. There is no customer care number and they are n...
Sep 18, 2021 by Pratiksha Jadhav
fashchic15 - Package Not Delivered Closed
I have ordered * tops worth Rs*** on **st of June but I haven't send any parcel. I texted them a lot they didn't replied. Finally, I wrote an email and they said it will be delivered by **th of July. But it's September now and I haven't got my ...
Sep 12, 2021 by Banirupa Patra
fashchic15 - Order not delivered No updates and no reply from Open
I ordered * tops from fashchic** on * August with order id #****** but i have not recieved the product till yet . And Fashchic ** is not giving any update. They give us option only for prepaid order . when I log into my Fashchic account t...
Aug 23, 2021 by
fashchic15 - No Delivery against Order Number in the name Siya Handa which is pending since Jun 21 Closed
**th Aug'** Dear Fashchic**, Subject - No Delivery against Order Number ****** in the name Siya Handa which is pending since **th Jun'**. Hi, It has been more than * months since I had placed my order. I have not yet received delivery ...
Aug 14, 2021 by SIYA HANDA
fashchic15 - Package not delivered Closed
I placed my order on *th june ****, they didn't even dispatched my order neither they are replying to my mails and messages. They even turned their comments off so i was unable to comment and ask about my order ...
Jul 26, 2021 by Aakanksha Ranjan
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