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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Explore India Travel?
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1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Explore India Travel
But before filing a complaint, you should
a. Contact the customer support of Explore India Travel first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Explore India Travel - Fake promises underbooked packages Open
I have posted my travel tour package requirement on one travel portal "Hellotravel.com" through that I have received a call from Explore India Travel Executive Arohi and she shared travel package as per my requirement on whatsapp number *******...
Dec 14, 2021 by Urmil P Shah
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