File a Complaint against Excitel
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Excitel
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How to resolve Excitel complaints online
If you want to complain about a problem that relates to Excitel, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Excitel?
If you are not satisfied with Excitel, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Excitel and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Excitel
But before filing a complaint, you should
a. Contact the customer support of Excitel first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Excitel
Find the contact details of Excitel to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Excitel - My internet is not working from past 4 days Closed
It's been four days, and my internet is still not working. Interestingly, no one from Excitel has called to address my issue. I've been making multiple calls daily, but every customer care representative asks for more time and mentions that the...
Jul 17, 2024 by Umang Kumar Lavaniya
Excitel - Security Deposit not refunded Open
I disconnected my Excitel broadband connection almost a year back. While installing they took Rs. **** as security deposit which was refundable. Its been almost a year now and I am still waiting for my amount. I tried contacting them several ti...
Jun 28, 2024 by Kunal Sinha
Excitel - Refund not issued after 167 days Closed
I haven't received refund from excitel . It's been almost *** days . They dont answer any questions. ...
Jun 14, 2024 by Himanshu Tyagi
Excitel - Excitel No internet past 5 day Closed
Hi, This concerns my Excitel broadband, which has not been operating for the past * days, and there has been no resolution from the backend staff; they have just postponed the ETA. If they are unable to meet consumer criteria, I am asking for ...
May 08, 2024 by Santhosh
Excitel - Internet not working since 11 days Open
They charged for * months and internet not working since ** days and they are just giving me time like * hour and ** hours now it's been ** days and nothing solved ...
Mar 13, 2024 by Rudra sharma
Excitel - No internet in my router Closed
I have raised a complaint for router shifting The device is shifted, but no internet connectivity is there in my device, raised the ticket too Chasing since * days no any update from excitel Still issue not resolved. ...
Dec 02, 2023 by Yashashwi mishra
Excitel - Security Refund Closed
I discontinued using Excitel Internet and they collected the device on **st aug, **** and as per there policy security refund should be credited in customer's account within ** days. Today its *rd Nov, still I haven't received any update on thi...
Nov 03, 2023 by Karan Duggal
Excitel - 7 months and still didnt got my Refund Closed
I am writing to file a grievance complaint regarding my refund issue with Excitel. My name is Siddharth Tewani. I discontinued using Excitel's services due to a change in location and submitted the router to their facility in Rohini on **st ...
May 16, 2023 by SIDDHARTH TEWANI
Excitel - Speed concerns in internet and ticket not resolved even after 5 days Closed
Hi, I have raised concerns regarding internet speed * days back and no one approached me till date. When I call customer care they will assure that ticket will be solved within * hours but nothing happening from last * days. Please look into...
May 05, 2023 by Praveen Kumar R
Excitel - Security amount not refunded Closed
I have not received refund of my broadband security amount which is pending from almost a year after many followups as well...
Mar 17, 2023 by Ankit sehgal
Excitel - Service is not provided Open
Installed a excited wifi and was promised to provide internet speed more than *** maps.. but hardly I got ** *r ** maps...sometime in fact less than that...and when I complain about it with excitement customer service they are providing any re...
Jan 19, 2023 by Gufran
Excitel - Recharge successful but account deactivated Closed
They have taken recharge, but my account was deactivated without any intimation...
Oct 13, 2022 by Jagriti Singh
Excitel - Unstable network Closed
My internet connection keeps on disconnecting. I'm raising complaints almost daily, but excitel is not resolving the issue. Whenever I call customer care, they tell it will be resolved ASAP , but nothing happens. Whenever I call the guy who ins...
Jun 17, 2022 by Nishchay Suteri
Excitel - NOT GETTING WHAT I PROMISED Open
I have subscribed to a ** mbps PLan but i never get more than ** mbps . Also the Internet is Disconnecting regularly once every * minutes i have tried contacting the Local service provider but they seem to be not interested in helping me . Even...
Mar 03, 2022 by Kshitij Joshi
Excitel - No internet connection and refusal to refund Open
I have complained at Excitel customer care regarding the no internet connectivity for last ** days and no one has bothered to solve the problem so I am writing here. I was not able to work from home, my job was impacted and multiple warnings we...
Feb 26, 2022 by Jaikishan Dulani
Excitel - Non refund of amount Closed
Sir, I have installed excitel Broadband vide Bill No. *** dated **/**/**** at House No. **(c) room No. ***, Khilli Ram Complex, Munirka New Delhi( Internet package Rs. ****/- Router security deposit Rs. ****/-). On **/**/**** I have shifted in...
Sep 28, 2021 by Naresh Kumar
Excitel - Poor Service Closed
The net is not working for the last week. All the incidents are automatically closed sighting the problem is resolved which is not. Takes ** minutes to reach customer care and they also keeps telling me to restart my router for the last week...
Jul 17, 2021 by ashu raut
Excitel - Not providing services Closed
I have an excitel broadband connections. I have paid for * months to the provider for it but its not working from last month and its only * months now provider is not solving the issue saying go to excitel for refund I have also talked to an ex...
Jul 05, 2021 by Manmeet Singh
Excitel - Threatening by Excitel installation team Closed
I am writing to you to explain the worst experience of customer service I have been facing from excitel broadband. I had applied for new connection of excitel broadband for which I paid **** Rs for the device and *month rental plan but still...
May 19, 2021 by Rishabh
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