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EUREKA FORBES LIMITED
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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EUREKA FORBES LIMITED - I have not received a refund for the undelivered order Open
I had ordered a Eureka Forbes Aquaguard Delight NXT UV+UF Water purifier and a pre-filter from Eureka Forbes official website (https://www.eurekaforbes.com/) on *nd June, ****. Cust. ID: ********** Order #IBC*K*********** The pre-filter ...
Jul 03, 2025 by Arghya Kamal
I purchased a water softener from Eureka Forbes on **st December ****, which was delivered on **th January ****. At the time of purchase, I was promised installation within a week. However, despite repeated follow-ups and emails I sent on **...
May 14, 2025 by Pawan Kumar Chaturvedi
EUREKA FORBES LIMITED - Faulty WaterPurifier Aquaguad Open
We have purchased Aquaguad water purifier which was given defective to us. Sales person Mr. Pandey mobile no ********** . He has visited our office and suggested us to buy this product on following promises that its the best product for our off...
Apr 11, 2025 by Sanjay Jobanputra
I have purchased, Eureka Forbes limited AQUAGUARD SELECT WATER SOFTENER AWS SOFTENER **** as the team visited the site and recommended by the Eureka team, while I have requested for the insulation, insulation team came and requested to change ...
Mar 13, 2025 by Rajesh M
EUREKA FORBES LIMITED - Fraudulent Service Charges Open
This is to inform you that I have purchased a Gold AMC Plan from Eureka Forbes on **th Nov **** in Hyderabad. I have raised a Service Request CM-******-******** on *th Dec **** due to negligible/no water being supplied by my Aquaguard Reviva...
Dec 13, 2024 by Ravi Shaw
EUREKA FORBES LIMITED - Aquaguard AWS 600 Water Softener Open
I am writing to formally address an ongoing issue regarding a refund for the Aquaguard AWS *** Water Softener, which I purchased based on the recommendation of your sales team member, Mr. Janagaran. To provide you with a brief timeline: On ...
Sep 10, 2024 by Mohamed Fazil
EUREKA FORBES LIMITED - UNOPEND GOODS TO RETURN Open
We would like to inform you that we are customer for more than ** years our customer code is ********** We have bought Aquaguard Select Classi+ under your invoice dated **.**.**** (invoice attached), against the exchange of our existing/ol...
Aug 07, 2024 by BALAKRISHA GURRAPU
EUREKA FORBES LIMITED - Regarding service and Adapter Closed
This is Rameshwar Pawar from Latur. I've purchased your Enhance water purifier on Sept ****. Machine serial no. ****************. My adapter is not working since * months due to which my purifier is not in working condition. I have calle...
Jun 30, 2024 by Rameshwar Pawar
EUREKA FORBES LIMITED - Rude behavior of sales representatives Open
The executive used the below words IF YOUR ADAMANT LIKE THIS YOUR LIFE WILL NOT BE GOOD. I need to who gave them this much confidence to speak about customers personality and life. Seriously am returning the product due to this poor cu...
May 04, 2024 by VIJAY PAUL RAJ
EUREKA FORBES LIMITED - Aquasoft 1000 water softner is not working Closed
Since ** days I have been waiting for someone from Eureka Forbes will visit and repair the faulty Aquasoft water softner. Everytime I approach the customer care , grievance cell, I just get automated response that within ** hrs someone will v...
May 03, 2024 by Ashwin B
EUREKA FORBES LIMITED - Prepaid Service Complaints not Attend Open
Dear Sir/Madam, I would like to inform you that, I have a purchased Service & maintenance AMC from EURAKA FORBES LIMITED (Formerly Forbes Enviro Solutions Limited) for my Aquagard Enhance UV+ as on **.**.**** vide Invoice no. ************, and...
Apr 12, 2024 by ARUP KUMAR ROY
EUREKA FORBES LIMITED - Failure to provide service after charging a subscription fee Closed
We bought a AMC subscription service which cost us roughly **** Rs. from the brand for Oct **** - ****. The brand in **** insisted that we install their app and book services through it only. On April **** when we tried to book the AMC service ...
Apr 10, 2024 by Steven Melwyn Quadros
EUREKA FORBES LIMITED - Dr enrich Aqua guard not working Open
Iam using the Aqua Guard machine of your esteemed company from **** onwards. In the year **** I have purchased Dr Aqua guard Nrich HD RO+UV+MTDS machine as per the advice from your company sales representative from the Vellore costed Rs.*****...
Jan 17, 2024 by Mahesh. M
EUREKA FORBES LIMITED - Complaint not been attented Closed
I have an Aquasure water purifier from Eureka Forbes, which is currently under a paid AMC valid My purifier stopped working on July and I raised a complain on the app following which the technician visited the same day and found that the m...
Oct 09, 2023 by BIJOE KOSHY
EUREKA FORBES LIMITED - AMC Silver plan filter kit not received Open
Dear Sir/Ma'am, I purchased the AMC silver plan from EUREKA FORBES LIMITED on **st August, **** (document attached). However, even after multiple complaints, they are not sending technician to change the water filter kit . I have complain...
Oct 06, 2023 by Sahil Budhwani
EUREKA FORBES LIMITED - Product under AMC not being repaired Closed
I have an Aquasure Crystal water purifier from Eureka Forbes, which is currently under a paid AMC valid until end of Oct ****. My purifier stopped working on **nd July and I raised a complain on the app on **rd following which the technician vi...
Aug 09, 2023 by Amar Kedia
EUREKA FORBES LIMITED - Service Closed
I have purchased robo floor cleaning machine * August **** it has worked for * months after that it is not working..I have given complaint via mail and called but till date there is no response from them....so I fed up with their re...
Aug 08, 2023 by J.suryaprakashrao
The company don't provide service engineer to install water purifier or return the product The company don't provide service engineer to install water purifier or return the product ...
Jan 09, 2023 by ashesh Nayak
EUREKA FORBES LIMITED - Defective water purifier Closed
I am employed in Karnataka Power Corporation Limited. I reside in No. */*, opposite KPCL hospital, Gerusoppa, Honnavar taluk ******. I purchased a new water purifier Aquaguard SELECT NRICH UV (GWPDNRIUV*****; ****************) ON **.**.****. Du...
Jan 04, 2023 by Srilakshmi v shankar
EUREKA FORBES LIMITED - Faulty product not being repaired in Guarantee period Open
We have purchased a Water purifier from Amazon Limited of Eureka Forbes Limited and after the use of the product for * months stop purifying the water there service engineer said that you have to purchase an chip to repair the Water purifier bu...
Oct 06, 2022 by Rohit Anand
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Questions about EUREKA FORBES LIMITED
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How to contact EUREKA FORBES LIMITED?
What is EUREKA FORBES LIMITED office address?
Regd Office:
Eureka Forbes Limited
B1/B2, 701, Marathon Innova,
Off Ganapatrao Kadam Marg,
Lower Parel, Mumbai - 400013
Eureka Forbes Limited
2nd Floor, Maniyar Building,
Old Income Tax Building Road,
Vidya Nagar, Hubli,
Karnataka - 580021
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