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Eureka Forbes ^(28/64)

Eureka Forbes - Not repairing my product Even under warranty ^Open

I have brought a air purifier whose warranty was supposed to end on ** Jan ****. The product stopped working in November ****, after multiple complaints, calls and mails finally the product was replaced on * Jan **** (approx **-** days after my...

Apr 25, 2026 by Aryan Tiwari

Eureka Forbes - Eureka forbes fraud ^Open

Eureka Forbes and your technician “Aquaguard Srinivas” (mobile no. ***********) for serious misconduct, fraud, harassment of my elderly mother, and complete failure of service over the last four months. In January ****, we raised Service R...

Apr 14, 2026 by Vikram Indukuri

Eureka Forbes - Eureka Forbes Technician Fraud Machine Destroyed Harassment ^Open

Eureka Forbes service technician has repeatedly cheated and harassed us. January, a technician visited for a service request registered on my mobile number. He removed parts from my device, claimed it was faulty, asked to cancel the request, a...

Apr 12, 2026 by Vikram Indukuri

Eureka Forbes - Over 2 weeks of AMC Purchase but no service given ^Closed

I'd purchased gold AMC of eureka Forbes almost * weeks back but till date they not have sent the service engineer, the request remains open and they keep changing the scheduled date on their own. Moreover, i had purchased this about an year ago...

Mar 13, 2026 by Pradeep Arora

Eureka Forbes - Service not provided ^Open

I called the eureka Forbes for service at first as the product was not working on July ** **** but they came on August * **** and diagnoised that the adapter was not working and it needs to be replaced and told us that they have raised the issu...

Nov 07, 2025 by dhiraj subbaiah

Eureka Forbes - Don t Buy AMC Online Eureka Forbes is Cheating Customers ^Closed

I purchased a Gold AMC (Annual Maintenance Contract) for ₹**** from Eureka Forbes in October **** (Customer ID: **********), through their official online platform. In July ****, a technician visited and said the membrane is damaged, but r...

Jul 05, 2025 by shivakumar ms

Eureka Forbes - AMC Service Delayed ^Open

"Dear Sir/Madam, Even After having a genuine AMC I have been struggling to get my Eureka Forbes RO Unit repaired at the Katihar. For the past many days I am struggling to get my RO repaired and running. My parents being a senior citizen and f...

Jun 06, 2025 by Manav Saurav

Eureka Forbes - Water is leaking ^Open

On **rd Sept,. to change filters, Technician brought an unskilled helper and the unskilled helper changed the filters and the water started leaking. Technician tryed to rectify, but failed. He told after some time the leakage will stop. On **t...

Oct 06, 2024 by Dhulipala Srinivasa Rao

Eureka Forbes - RO is not working ^Closed

I called the customer care to raise the complaint. CM-******-******** is the request number they have created. And they arranged the appointment between **.am to ** pm on **-*-**** but nobody visited my place yet. When i call the customer suppo...

Sep 26, 2024 by Subha

Eureka Forbes - AMC not credited after Payment of 4 months ^Open

I had purchased AMC on **/**/**** from Siddhi enterprises Raigarh Chhattisgarh Pin ****** by technical engineer Komal Sahu mobile no **********. Since it is happening * months still my AMC is not updated still it is showing AMC expired.I have c...

Sep 03, 2024 by Prakash Kumar Tanty

Eureka Forbes - Faulty Aquaguard Machine and Faulty SubStandard Spare Parts ^Open

I want to file a legal case against Eureka Forbes reason being due to their customer executive and company negligence we almost faced a serious accident on **th July ****. We have been using Dr Magna Aquaguard for almost * years now. For the in...

Jul 28, 2024 by Arijit Sengupta

Eureka Forbes - Service is not done as per the time frame ^Open

Hi i have purchsred the water purifer form eureka forbes authorixed delaer and i got the product and the product was damange and they have replaced after long delay and again the prodct was not working i have raised multiple complaints but no p...

Jul 15, 2024 by Sathish N

Eureka Forbes - Fraudulently sold AMC for Eureka forbes Crystal Water Purifier as parts were obsolete notavailable ^Open

have taken the AMC Customer Code- ********** Invoice No. : I*********** Invoice Date: **.**.**** Sales order no: ********** ) directly from company for * years and paid **** INR and then called them for replacing carbon filter in same month. T...

Jul 09, 2024 by Dr Pawan Kumar Singh

Eureka Forbes - Installation related issue ^Closed

I am writing to express my extreme dissatisfaction with the service I have received regarding my recent purchase of a water purifier from CSD on **/**/****. Since **/**/****, I have been continuously calling your customer care number, only to b...

Jun 25, 2024 by P.N.Upadhyay

Eureka Forbes - Product function not working properly ^Open

I wanted to raise a serious complaint regarding the Eureka Forbes robotic vacuum cleaner that I purchased through Amazon online. From the very first day of usage, I have encountered a significant issue with the wet mopping function, which has r...

Apr 24, 2024 by Anish

Eureka Forbes - Aquaguard not working ^Open

I've lost so much money because my aquaguard is not working and the company is not doing anything to help,I have to order water daily it's expensive....

Apr 09, 2024 by Anshika Shukla

Eureka Forbes - Poor service by EurekaForbes leading to losses against AMC ^Closed

AMC is procured from EurekaForbes valid from **th Oct**** to **th Oct****. Water purifier stopped working on **th Mar****. Service request is registered on **th Mar****, *:**am. Service engineer visited but unable to attend the problem, no so...

Apr 02, 2024 by SHINGADE VIKAS MUKUND

Eureka Forbes - No service after AMC purchase ^Open

I had purchased AMC on **th Feb and was promised service withing ** hours. even after scheduled time had passed no service executive visited. Since then I have been e mailing their customer support, calling helpline & whatsapp line, they are fo...

Feb 24, 2024 by Reena

Eureka Forbes - Service not provided ^Open

Have purchased AMC for water purifier service but instead of providing proper service and replacing filters a technician has damaged existing purifier and closed ticket. Have raised other service request immediately which is assigned to him aga...

Feb 20, 2024 by virupaksha

Eureka Forbes - Filter not replaced by Eurekaforbes ^Open

Hi, I have been using Eureka Forbes AquaSure Smart Plus, and recently faced problem with filter. So I took AMC for one year and raised request to change the filter. It's been more than * week but no response received from them. Every day the...

Dec 15, 2023 by Neha Aggrawal

Eureka Forbes - Not Resolved my water problem and kids with Virus Fever ^Closed

I am good Member. Complaint was raised *days ago. Still its was not Resolved. Because of that my son suffering with bacteria fever. I lost my money, time but still not relsoved I...

Oct 05, 2023 by shravan

Eureka Forbes - Servicing not done even after a week ^Closed

The servicing is not done till date, it's been almost a week. The technician came, but still did not do anything proper, even asked about the provision of proper technician number, nothing is provided by them. Extremely disappointed with them, ...

Aug 10, 2023 by MOHAMMED HASSAN

Eureka Forbes - Defective Product Eureka Forbes ^Open

Purchased Eureka Forbes Robo LVac Suction and Mopping With LDS navigation, App control and Electric water tank (Black) | B**G**J**H ( EF Robo Vac L Vac ) HSN:******** from Amzon on *th Dec ****. After**th February **** the product stopped worki...

Aug 24, 2022 by VAMSHIKRISHNA

Eureka Forbes - Dishonouring Warranty Service ^Open

Bought a Zerobend MOPnVAC from Eureka Forbes on **th August ****. The equipment had breakdown and was deposited with their service partner on **th March ****. It had a warrantee period of ** months. Till the machine is not repaired even after r...

Aug 12, 2022 by Sunil Chandra Mishra

Eureka Forbes - Water purifier very bad service ^Closed

Even after one week, of reporting the fault remains unattended....

Jul 12, 2022 by Mr SURESHKUMAR K

Eureka Forbes - No Proper response from Eureka Forbes Eureka Forbes ^Open

Hello Team, I Am A New Customer To Eureka Forbes And Purchased Below * Products On **th June ****.... *)Water Softener-***** *)AquaGuard-***** *)Vacuum Cleaner-***** The Reason For Raising This Complaint Is, I Have Tried Reaching Custo...

Dec 13, 2021 by Santhosh

Eureka Forbes - No Proper response from Eureka Forbes ^Closed

Hello Team, I am a new customer to Eureka Forbes and purchased below * products on **th June ****.... *)Water Softener-***** *)AquaGuard-***** *)Vacuum cleaner-***** The reason for raising this complaint is, I have tried reaching cust...

Nov 22, 2021 by Santhosh

Eureka Forbes - Eureka Forbes Fake sales service ^Open

I brought both Vaccum Cleaner as well as Air Purifier. The vaccume cleaner was having demo so, i took it. The Air Purifier demo was not there, so i was not interested. Based on sales person, if you are not happy with any product then we can ret...

Oct 05, 2021 by Shashikant Behera

Eureka Forbes - Not Able to Receive Free Service for split AC ^Closed

I have been chasing Eureka Forbes to get free service done for my split AC which lies within * year of permissible time to avail free company provided service. It's been a week that technician is not visiting my place and i have to follow-up wi...

Sep 30, 2021 by Khushboo Sharma

Eureka Forbes - Return Refund Related ^Open

My Name is Tejas Rathod & I had purchased Eureka Forbes water purifier from Eureka Forbes website on dated **th Aug. installation executive visited my home on **th Sept to install machine however machine did not work. Installation technician sa...

Sep 20, 2021 by Tejas Rathod

Eureka Forbes - Eureka forbes robo vac and mop spoilt in less than 10 days ^Closed

Purchased Eureka Forbes Robo Vac and mop on **st May **** via company sales person in Hyderabad. The machine has spoilt in just less than ** days and we have raised our first complaint immediately on **th May ****- complaint no. ********** foll...

Jul 14, 2021 by Kala Praturi

Eureka Forbes - Refund not received ^Closed

We had purchased Forbes Robo VAC N MOP from Eureka through company appointed sales executive under ** days money refund scheme vide ref. Invoice No. I*********** dated **th October **** (sales executive ID NO. *******) Due to not meeting expect...

Feb 09, 2021 by Ankush Shukla

Eureka Forbes - Charged more than the MRP ^Open

I purchased Euroclean Bravo from them. Their agent came twice, once for demo and once for delivery of the product. He delivered the product charged Rs.****/- from me and sent me an invoice by SMS after * days. In the invoice it is Rs.****/-. I ...

Dec 31, 2020 by Anuradha Kishore

Eureka Forbes - Product is damaged but not taking product back ^Closed

I had ordered a vaccum cleaner worth ***** from Eureka Forbes online.I had a damaged product ,they are not taking the product back...

Dec 02, 2020 by Boddukolla jacinth

Eureka Forbes - Service Issue with Eureka Forbes ^Open

I am facing issue with structural defect with the product i purchased in June **** so I had raised complaint [**********]regarding vacuum steem on **th OCT, a technician came on **st OCT and said since this product is in warranty so contact sal...

Nov 11, 2020 by Vibhakar Mishra

Eureka Forbes - AMC Commitments not being honoured ^Open

Eureka Forbes Customer Code********** I have an AMC of two years from mid-January ****. As per the contract, the company has to change filters twice within this period. So far filters have been changed only once. I raised a complaint on ...

Oct 18, 2020 by Nitya Nanda

Eureka Forbes - Eureka Forbes Aquaguard is not working ^Closed

I have purchased Eureka Forbes Aquasure from Aquaguard Delight-* litre on ** Feb **** and stopped working on ** Jun ****. I am continuously trying to contact them through email and phone but they are not doing anything. I have not received any ...

Jun 22, 2020 by Sumit kumar

Eureka Forbes - Service complaint ^Open

My water purifier is not working since **May ****. I have given complaint immediately on that day. After several follow up, technician call me on *th June and told filter is not available, when it will be available it will be changed. Even if I...

Jun 07, 2020 by Ashit Kumar Nayak

Eureka Forbes - Complaint not addressed despite several reminders ^Open

I have done AMC for my water purifier 'Infinity' vide attached receipt number ******* dated **.**.****. There was problem of water drippage from nozzle even after the completion of maintenance on the same day. I was told by Mr. Sapan of Eureka ...

Jun 03, 2020 by Gurucharan Singh

Eureka Forbes - Dr Aquaguard Enrich product not serviced ^Closed

My product was not serviced even after escalating the matter to the required concerned person Ronak Patel and he did not have a courtesy to respond to a single email. Today my warranty period has expired and the company wants me to renew the AM...

May 31, 2020 by Nikit Nathani

Eureka Forbes - Service Complaint not resolved ^Closed

My Eureka Forbes vogue is not working since ** January ****. I lodged a complaint against it on the same day. Till now it has not been resolved. Everytime I call them, they tell it will be resolved in * days. Even on March * one Mr. Rahul calle...

Mar 06, 2020 by NARAYANAN

Eureka Forbes - Worst Aqua guard water purifier and their services ^Closed

Eureka forbes guys are very good at woo customers to renew AMC at hectic price. But their product stands at essential hours dead. As I bought Aqua Guard Genius water purifier an year ago for about Rs. ***** and they told me to buy AMC of around...

Jan 08, 2020 by Sadashiv

Eureka Forbes - Product replacement issue ^Open

i have purchased Eureka Forbes wet and dry vacuum cleaner on **-**-**** from Vijay sales. Now the product is not working and when i contact Eureka customer support team they didn't respond and resolve the issue and never reply, Once a technici...

Nov 26, 2019 by RAHUL RAJ

Eureka Forbes - Eureka forbes given wrong assurance and product ^Closed

We have contacted the Trichy sales team to get correct water purifier for our home and they came to our house and took all the tests and informed the product name based on our water hardness and they given assurance that this product will chang...

Oct 12, 2019 by EASAKIMUTHU

Eureka Forbes - Product not working properly ^Closed

Product: Vacuum cleaner Brand : eureka Forbes Purchase shop : Reliance Digital Location: Prozone mall - coimbatore Complaint : purchased product not working properly.They told me that they will not give replacement. We are waiting since *...

Sep 10, 2019 by Raajasundharam

Eureka Forbes - Fraud Service not provided in AMC ^Open

I have registered for service on **th august ****. I received a message saying that Subhash babu will visit after * pm. However, he did not visit. I called the zonal agency owner in Aligarh, Mr Manmohan, but he did not pick my phone. I feel tha...

Sep 09, 2019 by Sharad Kumar Gupta

Eureka Forbes - Aquaguard service charges taken without any service ^Open

I had booked for general service of aquaguard purifier "Forbes crystal" yon July **th **** with service request no. **********. I had clearly mentioned that I want filters to be changed while booking the service. The technician came the next da...

Jul 12, 2019 by Aditi shekhar

Eureka Forbes - Incomplete installation done ^Closed

On ** April I purchased Eureka Forbes water purifier from a dealer named Harsha which was to be installed on ** April. But not until ** April and after multiple calls the engineer finally attended. However, he did not complete the installation ...

May 20, 2019 by Ankul Shetty

Eureka Forbes - Replacement of defected water purifier ^Closed

This is brought to you kind notice that I have ordered Eureka Forbes Aquasure from Aquaguard Splash RO+UV+MTDS *-Litre Water Purifier on dated **th Feb **** from Amazon and delivered on *nd March ****. The water purifier has been installed on *...

May 01, 2019 by Chet Ram

Eureka Forbes - Service not provide even after purchasing AMC ^Closed

Purchased * years Dr Aqua guard AMC from Eureka Forbes with condition that they provide * minimum service in every * months. But in *.* years they provide only * services that too after making so many calls to the service centre. One of the wor...

Mar 28, 2019 by Asheesh Kumar Dogra

Eureka Forbes - Wrong information given ^Open

Wrong information was given by Senior Team Leader Mr Vijay Kumar Singh ( Mob ****** ****)of Eureka Forbes. *) He came to my place to sell NRICH ( Dr Aquaguard) in exchange for old aquaguard of the same company. *) I showed him the water conne...

Mar 25, 2019 by SHANTA DEVI CHAND

Eureka Forbes - Neither installing water purifier nor returning product ^Closed

I bought a new purifier on **-*-** through Amazon. It delivered on **-*-**. Till date **-*-** neither installation was done nor return request is processed. The last date of ** days return policy is **-*-**. All customer care calls and emails m...

Mar 21, 2019 by Divy sen

Eureka Forbes - Aquaguard water filter problem ^Open

I purchased Aquaguard on **.**.**** for **,*** but I got a bill of ****/- only. I got white box packaging as soon as it got a problem they again replaced with brown box machine. On top of that it has been troubling me every month for one or the...

Mar 05, 2019 by MD ASIF ALI

Eureka Forbes - Mis selling of ro booster pump ^Open

I purchased an eureka Forbes to aquaguard Maxima nxt model in July ****. Their engineers came for the installation. And they said to buy a ro booster motor. Otherwise the ro wouldn't work. I purchased the same in around **** Rs. It stopped work...

Feb 08, 2019 by Kundan Singh

Eureka Forbes - Money Refund ^Closed

I have ordered Vacum Cleaner WD X* on **st December **** & i have made online payment for the same Rs *****/-. Customer Id - **********., as item was not available i had cancelled the order, that time they told me i will get my money back wi...

Feb 07, 2019 by Rohit Khera

Eureka Forbes - Servive is not provide ^Closed

I have a eurokea water purifier purchased in april **** which is not working as no water supply which means it needs a filters sercivcng. I lodge a complaint on a company number and they provide us a complaint no. ********** and said they need ...

Jan 07, 2019 by Yash agarwal

Eureka Forbes - Service notprovided ^Open

I have a Eureka Forbes vacuum cleaner. Its dirt collecting bag got torn. The Eureka Forbes representative Mr.Rajeev, Phone no.********** promised to replace it and suggested annual maintenance contract which I agreed to and paid him Rs.****/, ...

Sep 19, 2018 by Vivian Parvez Cheema

Eureka Forbes - Product fail in 7 days after purchase ^Open

I have purchased eureka forbes trendy steel vaccum cleaner on **/**/**** from Kumar and Kumar enterprises tiptur karnataka. On **/**/**** while using the vaccum cleaner it stopped working bu itself and after that not all getting on. My complain...

May 08, 2018 by Shashidhar N C

Eureka Forbes - Service not provide ^Open

I am ** Year old customers aquagard water purifier. **aug **** I made a request about service. After two days technician come and ask for charges. He say this thing without changes I can do it. Even I had valid EMC. Still I have copy of EMC an...

May 01, 2018 by Pintu Kumar

Eureka Forbes - Fraudulent service done by sanjeev of Aquaguard RO at our house in telco jamshedpur ^Closed

The person identified as an employee of eureka and charged **** for complete servicing .within * months the membrane starts improper functioning.today when he comes he again wants to replace the membrane charging fresh ****...

Jan 03, 2018 by Avinash

Eureka Forbes - After Sales Services not provided ^Closed

I have an RO Purifier from Eureka Forbes that is not functioning since ** days. With a valid AMC Contract, even after repeated complaints and follow-up, they don't seem to fix the problem or are delaying it. Complaint# numbers: **********, ****...

Oct 31, 2017 by karthikeyan

Eureka Forbes - Refund not done ^Open

I have purchased vacuum cleaner on June **th. Package delivered on **th June. Raised the return request on **th June. But return is not yet done, not providing any details on when they will return the money back....

Aug 08, 2017 by bhawesh agrawal

Eureka Forbes - Unreasonable Service charges ^Open

I have purchased Aquagaurd * years back. I had just small issue regarding candle change of the product so called up service center person at home. I was shocked to see the service charges charged to me for just a candle change. Candle change ...

Apr 26, 2017 by Prachi Sharma

Eureka Forbes - Need my money back ^Closed

I purchased Aqua guard Aquaflow on ** Nov **** from local dealer at Kanpur. It was installed by the company service engineer on the next day. After the installation we told the engineer that the water taste is not appropriate but he said it wil...

Jan 02, 2017 by Amita Singh

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