File a Complaint against Dora Vastra
Case Details
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Resolution
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Dora Vastra?
If you are not satisfied with Dora Vastra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Dora Vastra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Dora Vastra
But before filing a complaint, you should
a. Contact the customer support of Dora Vastra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Dora Vastra - Received wrong item Open
I have ordered a pink colour anarkali dress but I received a very cheap quility unstitched orange colour cloth material and now this app doesn't show any order of mine also customer care not reachable So I want my refund in any condition ...
Nov 10, 2025 by Vaishnavi
Dora Vastra - Wrong package receive and they are not connect with me Closed
I recently placed an order, but I received the wrong product. The item I ordered was not delivered. I have already completed the payment for this order. Kindly either send me the correct item or issue a full refund. Order ID: 8233 Thank you...
Nov 08, 2025 by Garima jain
Dora Vastra - Package not delivered Open
Maine order prepaid kiya tha or ab muje mere order ki koi details nhi di jaa rhi hh Isliye me is order ko cancel Krna chahti hu or apne paise vapis chahti huu...
Nov 05, 2025 by Vaishnavi
Dora Vastra - Original Package is not delivered sent duplicate item Closed
Ordered red velvet kurti, but received wronged item, quality is very bad, can't contact the concern person. Need a refund amount ...
Nov 02, 2025 by Priya
Dora Vastra - Wrong item delivered Closed
Ordered a sharara set even on the order packaging it was written sharara set but I received a total different item it was a cheap anarkali red suit...
Oct 30, 2025 by Riddhi
Dora Vastra - Foul package Open
I ordered a red sharara but they sent me a awful floral suit in *xl size ...
Oct 30, 2025 by Mannat
Dora Vastra - Wrong item delivered Closed
Dora vastra, surat this site is fake, I ordered kurti set and delivered wrong and very poor quality dress it value approx rs. ***/- only and I paid ****/- , so please do not ordered some fake sites. ...
Oct 30, 2025 by Asawari
Dora Vastra - Wrong item delivered Closed
I ordered a pink color beautiful suit from their website. The sent a cheap maroon color dress. Cheap material. Now their phone number is also incorrect and their email id is also a spam. I want to return the product, but there is no option ...
Oct 23, 2025 by Shivani Baranwal
Dora Vastra - Fraudulent Closed
The order I've placed is for a white anarkali kurta, what I got was a different one, has to be solved soon, else I'll do my own things. ...
Oct 21, 2025 by Visrutha
Dora Vastra - Wrong item received Open
Dear Sir, I am very disappoint from this company because first from all they did not response and we incorrect item with very cheep quality. now i want to that please correct this and refund my amount without fail. i have sent comment via em...
Oct 21, 2025 by Reema verma
Dora Vastra - Wrong package delivered Closed
Wrong item received and not have any option for return or replace also customer care number is not reachable...
Oct 19, 2025 by Namita nogja
Dora Vastra - I have ordered something else and I have received something else Closed
I have ordered a pitch colour gown but in return.i have received a yellow colour very bad quality a dress which is very cheap but I have already paid *,***rupees....
Oct 17, 2025 by Sonu pandit
Dora Vastra - Completey different product recieved Closed
I ordered a anarkali from a website from dora vastra and the product is completely different from what it's shown I need my refund of my money immediately ...
Oct 17, 2025 by Aryan Mishra
Dora Vastra - Package not delivered Closed
I had ordered a blue kurta and i hv not recieved it since ages plus no tracking details shared. ...
Oct 16, 2025 by Swapnaja
Dora Vastra - Wrong product received and unable to refund Closed
I ordered a chinkari gown of grey colour. But they delivered totally different material which is not stitched. And when I want to refund their contact number are switched off and no reply on the email. Please help ...
Oct 16, 2025 by Palak Sahani
Dora Vastra - Product is still not received Closed
Product is still not received and company doesn't respond any call and email ...
Oct 16, 2025 by Shreya Rajesh More
Dora Vastra - Package not Open
We placed an order for a dress through an online shopping website named DoraVastra.com and completed the payment via UPI. However, the order has not been delivered, and there is no option available on the website to track the shipment. Addition...
Oct 16, 2025 by Saranyadevi
Dora Vastra - Fake product recieve Closed
I ordered a dress for Diwali and i received Fake product and there is no return or exchange option in the site the phone no. is also not reachable ...
Oct 15, 2025 by Payal kushwaha
I have placed the order in dora vastra no response from the dora vastra end. Not received the product and tracking details kindly asking them to refund my money ...
Oct 15, 2025 by Priya
Dora Vastra - Package confirmation recieved but not tracking number yet recieved for confirmation Open
I have placed the delivery however thale number states invalid, they aren't replying to the mails as well as whatsapp messages. I haven't received any tracking order yet only confirmation regarding the order placed....
Oct 15, 2025 by Krupa Panchal
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