File a Complaint against Decathlon
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Decathlon
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How to resolve Decathlon complaints online
If you want to complain about a problem that relates to Decathlon, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from Decathlon by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Decathlon?
If you are not satisfied with Decathlon, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Decathlon and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Decathlon
But before filing a complaint, you should
a. Contact the customer support of Decathlon first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Decathlon
Find the contact details of Decathlon to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Decathlon to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Decathlon to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Decathlon - Refund not processed Closed
I bought a sweatshirt for my relative from a decathlon store, due to incorrect size I went to store for size exchange but since the required size was not available, I was offered refund. I accepted it and then I was asked to fill my bank detail...
Sep 05, 2024 by Rahul Kumar
Hello, My name is Ajay Mishra and I bought a few items from the Decathlon App online. I returned the item after delivery due to the fit and size issue. As per policy they raised a refund on *rd July **** and since then I'm tracking my ref...
Jul 15, 2024 by Ajay Mishra
I had ordered a pair of pants online. They sent me torn pants. Now they are not picking up the damaged item for return. Their customer care always says they will pick up in ** hours.but * week has passed and no resolution. ...
Mar 06, 2024 by Agamani Saha
Decathlon - Recumbent exercise bike not installed Closed
I have been following with the installation of exercise bike delivered on **th dec, and till date it has not been installed. ...
Dec 21, 2023 by ankush kalra
Decathlon - Package not delivered Closed
I ordered a product on decathlon and i already done with payment. I am waiting for last * day ls but then also my package is not deliver and the agent is not picking my call...
Nov 14, 2023 by Vipin
Decathlon - Missing item and poor response Open
Good morning My decathlon Order id :********** Item code missing :*******, *******, ******* I have sent the details as per the detls asked Has the box/packet been tampered with? No Is Decathlon tape used in the box? yes Is the box damag...
Oct 10, 2023 by Balwant
Decathlon - Package not delivered Closed
Package not delivered at promised date...
Aug 17, 2023 by Amrish
Decathlon - Product not delivered Closed
I ordered * products and prepaid for all * items. But i received only * products . My order number was **********. Sub order number ********...
Jul 17, 2023 by Khushnaj kaur
Decathlon - Order not received Closed
I have ordered yoga mat it's not received yet...
Jun 15, 2023 by Harshitha
Decathlon - Gift card not received Open
Please resend my gift card details ...
Jun 14, 2023 by Prateek
Decathlon - Item missing from my order and not being compensated for the loss Closed
Among my order (* items) I had one missing items. I issued a complaint as soon as I received the package, where I had one missing item. I was told to wait for * to * days, and they will check and let me know. Unfortunately they mentioned no pr...
Jun 10, 2023 by Shubham Banerjee
Decathlon - Refund replacement issue Open
Have been purchasing for all the sports items from Decathlon and it has been a great experience so far until the last Purchase made for a cleats Kipsta (viralto) on **-**-**** when purchased was informed it comes with a * year warranty and wa...
Jun 06, 2023 by Siddhart Pareek
Decathlon - Related to return Closed
I have received a pair of flip flop but it doesn't upto the mark and the quality of the product is also not good. I am register a return complaint but it has been * days no one is picked up my product ....
May 30, 2023 by Parteek
Decathlon - Refund Closed
I have returned the product to courier boy and the refund has not come ...
May 26, 2023 by Vikas
Decathlon - Cancelled product did not receive refund Open
I ordered jacket on decathlon….cancelled on same day due to some issues…order was not even shipped…not able to see refund status on website..want to know my refund status!!!...
May 17, 2023 by Mohana Ganapathy
Decathlon - Manufacturing defect Closed
I purchased goggles *** XBASE PRINT S DYE YELLOW ON **TH APRIL and used only twice in a week and product is damage with in a week it's manufacturing defect product....
Apr 26, 2023 by Gaurang Chittrodia
Decathlon - Item not delivered Closed
sir i place a order to decathlon of total * item but i recived only * item. when i complaint on decathlon customer care and mail id care.india@decathlon.com after * days they refused to refund or for new one product they close my complain.m...
Mar 20, 2023 by yogesh kumar
Decathlon - Damaged Package and No refund for more than 1 month Open
I had ordered decatlon items costing Rs **** on ** Jan ** …order ID number **********.The product was delivered in total drenched with oil state ion ** Jan**. I had returned the same to DELHIVERY boy with contact number +** ****-****** on s...
Mar 01, 2023 by Abhay Rana
Decathlon - Delivery delay Closed
Delivery is not on time.. delivery date given Feb **.. now showing **feb...
Feb 23, 2023 by Nilesh Kumar
Decathlon - Injured in store premises Open
I got injured by a kid riding a skateboard irresponsibly inside Decathlon while I was shopping. As a result of this I am unable to perform my work which is very physical in nature....
Jan 29, 2023 by VANRAMMAWIA
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Questions about Decathlon
Ask questions about Decathlon and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Decathlon?
What is Decathlon office address?
Decathlon Sports India Pvt Ltd.
Survey No. 78/10 A20, Chikkajala Village,
Bellary Road, (PO Box No. 1, Bettahalsoor Post Office),
Bangalore – 562157,
Karnataka.
What is Decathlon customer care email?
care.india@decathlon.com
Where to find Decathlon discount coupons?
Who is the Owner / CEO of Decathlon?
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