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Chocotown in
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Chocotown in?
If you are not satisfied with Chocotown in, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Chocotown in and write your complaint in detail
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4. Get refund / replacement / damages from Chocotown in
But before filing a complaint, you should
a. Contact the customer support of Chocotown in first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Chocotown in - Wrong item sent For contacting thereE mail id non existant Phone also not working Closed
This is regarding my order No-***** dated ** th september ****. My order was for ** numbers Toblerone, but after paying and opening the box in front of the courier agent, I found that I have received a wrong product (ie Davidoff coffee po...
Sep 30, 2023 by Alex George
Chocotown in - Cheap and other product delivered Closed
i ordered * litre extra virgin olive oil.but i received cheap quality apple cider vinegar instead.they cant pick phone and do not reply mail.even my account in chocotown website shows invalid.totally fraud busines....
Sep 17, 2023 by imran khan
Chocotown in - Wrong product Closed
I ordered for lindt white chocolate truffles and they sent me Areican garden Bbq sauce bottle...
Sep 07, 2023 by TANVEE MEHROTRA
Chocotown in - Change the product Closed
I order a pair of coffee name davidof expresso ** which is costing *** and the delivery charges are ***. I chose cash on delivery when the parcle delivered i paid them *** rs cash. But when i open the parcle i get one bottle of davidof coffee ...
Jul 18, 2023 by Jitendra gupta
Chocotown in - Package not delivered Closed
I have ordered chocolates from the website. It has shown tracking number but it's not working. Also the mail is not working for queries. Mobile number given is switched off. ...
Jun 10, 2023 by Kedar sawant
Chocotown in - Wrong cheaper item delivered Open
I ordered kraft french dressing. Paid Rs.*** including shipp*ng of Rs.***. I got Ragu Sauce small bottle. Their listed phone number is ***** ***** which is wrong number Skip to content Choco Town Thank you for your purchase! Hide or...
Jan 05, 2023 by Brian Motwani
Chocotown in - Fake stuff Delivered Open
Order id #**** I ordered * jars of Nutella (***gm) , but I recieved * coffee packets. ...
Dec 29, 2022 by Vaibhav vishnoi
Chocotown in - Wrong item received Open
I ordered * Altoids cinnamon and dark mint kitkat instead received boxes of milo. helpline phone number not working and no reply from infor@chocotown.in or their gmail account ...
Dec 28, 2022 by Manpreet Singh
Chocotown in - Scammed by this Company Closed
I ordered a certain amount of goods from this company called https://www.chocotown.in/ and they ended up delivering the wrong goods. The items listed on the packaging were all correct but when i opened the box, not one of the items from my orde...
Dec 10, 2022 by Divya Suvarna
Chocotown in - Wrong items sent Open
I ordered pop tarts and reese peanut butter chocolate and I received peanut butter jars I have been scammed and the phone number on the website is not valid...
Dec 01, 2022 by Varun R
Chocotown in - Wrong Package delivered Closed
I had ordered * boxes of Nescafe Gold Blend Rich and Smooth Instant Coffee ***gm (Imported). Order total:- ****/- Instead I have received * packs of peanut butter. Please show some professionalism in work. Kindly take back you peanut ...
Nov 20, 2022 by Manav Shah
Chocotown in - Prepaid shipment No shipment received no method to contact seller Open
I had placed an order on the website https://www.chocotown.in/ on *th November. for *,*** INR. ORDER #**** The order we prepaid. I did not receive any response for *-* days, which is when i started to contact the company. The number th...
Nov 14, 2022 by Rohan Shah
Chocotown in - Never received my Order Closed
I ordered and purchased * boxes of Godiva chocolate domes on the Chocotown website on ** OCT and the money was deducted from my account. I was sent an Order No. (****) and Tracking No but after * day THE TRACKING NUMBER STOPPED SHOWING ANY RESU...
Nov 10, 2022 by jasmeet kaur
Chocotown in - Wrong Item Delivered No Response Closed
Please note that I have placed an order on **th Nov, **** at the website of ChocoTown with the url- "https://www.chocotown.in/". I paid and amount of Rs.**** for a list of * items which are as follows: *. Lindt Excellence Roasted Hazelnut Choco...
Nov 08, 2022 by Moosa Beqreth
Chocotown in - Place Wrong product Open
They provide a fraud product. And their neither phone number or email id exists ...
Oct 31, 2022 by Ankur phogat
Chocotown in - Wrong products sent Closed
They sent me completely different products that too expired....
Sep 22, 2022 by Purvi Murarka
Chocotown in - Fake order delivered Open
I have been cheated by Chocotown.in I have placed an order of ** cans of monster mango loco energy drink for **** rupees but the seller Chocotown deliberately sent me wrong order with * cold drink can worth no more than ***. My order number is ...
Jul 20, 2022 by Vinay Prashar
Chocotown in - Package not delivered Closed
I have ordered a pack of coffee on chocotown.in on the **th May and paid on gpay but the order never came and the contract number and email does not work. Please help ...
Jul 04, 2022 by Anisha dsouza
Chocotown in - ChocoTown Fraud website Open
I have ordered Hershey's Nuggets Assortment Chocolate Family Pack, ***gm (Imported) X * Qty. on **th April. From then I see multiple attempts made by courier company and cancelled pickup. I tried reaching support on call and email id provided. ...
May 03, 2022 by Sreekiran
Chocotown in - Package not delivered Open
Ordered Kitkat and Kitkat dark chocolates on **th April **** but still not delivered and they don’t reply to emails and number mentioned on website is switched off. I want full refund. ...
Apr 26, 2022 by Siddharth Jain
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