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Chapterone Book Stores ^(9/13)

Chapterone Book Stores - Delayed items refund not provided ^Open

They promised refund for the undelivered books for the below timeline which for me amounts to Rs. *****/- and haven't recieved a single penny. They don't respond to when these issues are raised. Poor customer service experience pushes all of us...

Dec 19, 2023 by Dharshani R

Chapterone Book Stores - Order is Processing for 4 days no status is being provided customer service is also not responding ^Closed

I ordered a set of books from ChapterOneBook Stores(Order #: ****, Cost: ****) on the **th of October, ****. I haven't received any communication as to what is going on with my order, and I haven't been given any assurances as to when my order...

Oct 17, 2022 by Pratik Tamgole

Chapterone Book Stores - ORDER IS PROCESSING FROM 4 DAYS AND COMPANY IS NOT RESPONDING ON ANY OF THERE GIVEN HANDLES AND CONT ^Open

I Ordered a book with amount Rs.*** from chapteronebooks it is showing processing from last * days and company is not responding on any of there handles or contact there website also don't work properly. Need refund or Delivery ASAP...

Sep 24, 2022 by Priyank Singh

Chapterone Book Stores - Possible case of scam against me ^Closed

I placed an order with ChapterOne Bookstores on **-**-****, for a copy of "Gone Girl". I paid the amount (Rs ***) instantaneously but till now (**-**-****) the book hasn't arrived. Nor do i know of the state of affairs or if i will even get my ...

Aug 11, 2022 by Abhilasa Das

Chapterone Book Stores - Amount paid package not even shipped ^Closed

I placed a prepaid order (Rs. ***) on September *, ****. Since it was a gift and the occasion had passed, I asked for a cancellation. However, their customer service is horrible and no one responded. Since then I've dropped multiple emails and ...

Jan 24, 2022 by Sarah Gupta

Chapterone Book Stores - Order not processed ^Closed

Do not buy anything from this online book store. I placed an order, the money was debited from my account but their "Orders" page say that i have not placed any order. They just suck money and don't give you your order. They don't even give you...

Aug 08, 2021 by Shivangi Neeraj

Chapterone Book Stores - Amount paid but the product is still not shipped even after a year ^Closed

Waiting for a book from last year, I still didn't receive it and no response from their customer support. If they are not capable of running their business or doing a delivery, just refund the customers. That's basic business ethics if they are...

Apr 02, 2021 by Charitha

Chapterone Book Stores - Refund not processed ^Open

I ordered * books from ChapterOne bookstores in the first week of November **** but they delivered only one of them. When I asked them about the second book, they told me it would take *-* weeks to reach me. After * weeks, i.e., in December, I ...

Feb 17, 2021 by Shivani Kochar

Chapterone Book Stores - Book charged but not shipped ^Closed

I placed an order on Jan **th **** during a sale. Later they told me that they will ship it when it is in stock. They did not disclose it earlier that it was not it stock and have stopped responding to all emails, DMs and comments on Instagram....

Feb 10, 2021 by Arushi Madan

Chapterone Book Stores - Book not delivered ^Closed

I have made payment for the book in July “The honey and the sting” and it’s been * months since the book release and they have not delivered my book yet. Every-time I ask them, they say that some publisher issue but I don’t get it why s...

Oct 30, 2020 by Sristee Prakash

Chapterone Book Stores - Book charged but not shipped ^Closed

I placed an order on ** April **** for a book - Alice's Adventures in Wonderland. It has still not being shipped (* Aug ****). I have raised multiple tickets (*-*) with them for this, and each time get a response saying it is still to be shippe...

Aug 02, 2020 by Tripti Jain

Chapterone Book Stores - Fraud ChapterOne Bookstores ^Closed

Bookworms, please steer clear of Chapterone Bookstores. As an avid reader who also runs an online interactive reading group, I order books all the time from various platforms and this time around I placed an order via ChapterOne. It has been * ...

Jun 30, 2020 by Amanda

Chapterone Book Stores - CHARGED MORE THAN THE MRP AND DELAYED THE DELIVERY ^Open

I ordered a book named Red, white and royal blue from ChapterOne Book stores for Rs. ***/- on **.**.****. They said that the product will be delivered by mid Feb. Later I noticed that the same book is being sold by other sellers at MRP of Rs. *...

Mar 06, 2020 by ASHIMA BANSAL

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