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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against CESC Limited.?
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Case Details
Personal Info
Resolution
CESC Limited. - Arbitrary Electricity bill from CESC Open
Received a bill of ****/- on one of home meters for month of November **** on January ** ****. The previous reading on the bill is blank and hence the unit consumed mentioned on the bill does not have any basis. No one came to check the mete...
Jan 08, 2021 by Anandarup Majumdar
CESC Limited. - NON REFLECTION OF PAYMENT MADE TO CESC Open
My Customer ID of CESC Ltd is ***********, Complain regarding my electricity bill payment for Rs ***/- during Feb ****. I have paid such amount through phonepe utility via HDFC credit card on the date vide operator ref Id : PHNN***************...
Jul 25, 2020 by SWARUP KUMAR HAZRA
CESC Limited. - Electricity bill too high Open
The bill for the monrh of May **** has been received with an amount of INR **** which is unimagineably higher in comparision to bills received since the day of my connection. There has been a hike of ***% in the bill when compared to the bill ...
Jun 25, 2020 by Barun majumder
CESC Limited. - Disruption of electricity for past 96 hours Open
Our area does not electricity for past ** hrs. I understand that most of the places are still reeling the aftermaths of the cyclone, however, in few places the officials have continuously denied to visit the locality to fix the electricity lin...
May 23, 2020 by Upama Bhattacharjee
CESC Limited. - Complaint Open
Respected Sir/Madam Shri Thakur Pada Sarkar (Applicant) applied online New CESC Connection. As per CESC Office mail ref. No. **/*****/** dated: **/**/****. Inspection was conducted for new connection. After inspection CESC forwarded a bill vid...
Sep 27, 2019 by Madhabendra Singha
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