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CaseCue
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against CaseCue?
If you are not satisfied with CaseCue, file a complaint now:
1. Go to "File a Complaint" form
2. Choose CaseCue and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from CaseCue
But before filing a complaint, you should
a. Contact the customer support of CaseCue first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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From CaseCue website I haven ordered a phone case on *th October,****. I even done prepaid on that day also but till now I haven’t got any information about my order it’s so annoying that don’t even response also u need my money back. I h...
Oct 21, 2025 by Sushant Khumukcham
CaseCue - Received empty box Open
I recently placed an order for an iPhone ** mobile cover (Order No. CC*****IN) from Casecue website. However, when I received the package and opened it, I was surprised and disappointed to find that the box was empty — the mobile cover was mi...
Jul 19, 2025 by Shaik mohammad Samrith
CaseCue - Wrong Item No Contact Closed
Sent wrong (cheaper) item than ordered, no responses to multiple messages Order CC*****IN...
Sep 20, 2024 by Justin Anderson
CaseCue - Wrong order delivered Closed
Ordered MagSafe case and they sent me non MagSafe poor quality case tried contacting them on Instagram and gmail did not get any reply yet...
Sep 11, 2024 by Karthikeya Kaukuntla
CaseCue - Package not delivered Closed
Ordere two iphone cases via casecue on april-** and paid online, haven't received any status update or the package...
Jul 03, 2024 by pranith muluguri
CaseCue - Pending since april Closed
Order a case for my phone ** pro and paid them online. But since **th april it is still pending and I can't even track my order. They are just fraud and we must do something about these sites. ...
Jun 25, 2024 by Tarun
CaseCue - Package not delivered Open
I have placed an order in casecue website * months ago.. they are not responding and not delivering the product ...
Jun 23, 2024 by Lavanya
CaseCue - Package not shipped Amount debited Closed
I ordered * cases on May **, **. Order is still not dispatched yet. Order value is ***. I have sent repeated mails to cancel my order and refund my order. No response. attached proof of evidence. ...
Jun 12, 2024 by Arvind
CaseCue - Wrong case send Closed
Ordered magsafe blue cover but received purple with no magsafe for iphone ** plus. It is of no use to me....
Jun 10, 2024 by Praveen Kumar
CaseCue - Delivered wrong item Closed
i ordered case for my iphone ** and received package of iphone x. when i am trying to return there is no option....
Jun 09, 2024 by vishwas
CaseCue - Casecue case not delivered Closed
I ordered a cover on may **, **** also paid them money still cannot get the order. I want to cancel now this order as it’s possibly a fraud I think. Can anyone help?...
Jun 08, 2024 by Aswin
CaseCue - IPhone case Closed
I ordered the iPhone case before * week. But I couldn’t received any iPhone case till now....
May 21, 2024 by Dhivakar J
CaseCue - Package not delivered Closed
I was supposed to receive my product on ** of April they took my money thorough online mode and I tried there support many times and also tried there Insta but no response I just want my money back ...
Apr 29, 2024 by pavan srinivas
CaseCue - Package not delivered Open
Order not fulfilled and no update....
Apr 18, 2024 by Sandeep B
CaseCue - Package not Shipped Closed
I placed an order from the site on **th March, **** for two cases. I received a confirmation email with the order code. I still have not received any shipping update, and the support email id provided by casecue (support@casecue.in) does not se...
Apr 11, 2024 by Yogesh Gadia
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