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Byjus (324/474)

474 Total Complaints
324 Total Resolved
68.35% Consumer Satisfaction

If you are searching for Byjus Review on internet then you have reached the right place. You can read the full Byjus Reviews here. Get answer to questions like if Byjus is real or fake? Byjus is legit or scam? if Byjus is safe? All Byjus reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Byjus so that it help others to make wise decisions. The Consumer satisfaction score of Byjus is 68.35% because out of 474 consumer complaints, only 324 are resolved.

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Complaints

Byjus - Refund not issued Open

On February * & *, ****, I was contacted by one of BYJU’S representatives on video call who persuaded me for enrolling my daughter for *th-*th Grade CBSE BYJU'S Classes costing ₹**,***/-. Despite my initial reluctance and multiple requests...

Nov 26, 2025 by MANAV GULERIA

Byjus - Not recieved my noc and loan is still active Open

I purchased a byjus course and it didn't meet our expectations so i cancelled the product within the return period and sent back all the materials they provided and after several requests I got back my initial payment. After few months i notice...

May 21, 2025 by Dadala Goutam

Byjus - NonDelivery of Service and Request for Refund with Interest Open

I enrolled my child, Dhaswin R, in the Byju’s program in April **** under a five-year plan (LKG to *rd Standard). The program was supposed to provide study materials and mentorship for five consecutive years. However, Byju’s has failed to f...

Mar 26, 2025 by Sankar Ramanjeri

Byjus - Byjus not closed the loan from incred Closed

I purchased a course for my son in Byjus with the education loan from incred in ****. Later I foreclosure the loan in ****. But till now the loan is not closed. Every month I am getting the mail from INCRED that "Loan Status open as on **th Mar...

Mar 26, 2025 by Pownsamy Vairam

Byjus - Fee not refunded by BYJUs Closed

I paid * year fee for my child but suddenly they closed without any intimation. Not answering to calls or emails. CEO ran away from country. ...

Mar 24, 2025 by Vasanth Chinta

Byjus - Byjus emi cancellation Open

hi sir\mam , iam bhanu prasad yedida my mobile number ********** , i tired to contact the byjus team about my emi cancellation and problems that iam facing in the app nearly * months back but they didnt make in interaction with me and now th...

Mar 03, 2025 by bhanu prasad yedida

Byjus - Byjus NOC for Loan Cancellation Open

We purchased the UPSC IAS preparation course in March **** for Rs. **,*** on an EMI basis through their finance partner, Incred Financial, with a cancellation policy offering a full refund within ** days from the purchase date. In April ***...

Feb 18, 2025 by NALAM YOGITHA

Byjus - Byjus Not closing the Loan with Incred Finance Open

I purchased GATE course from BYJUS using EMI option. BYJUS took a loan from Incred Finance. When I cancelled the course, I struggled a lot to get back the refund and later came to know that they have taken a loan in my name. I contacted them to...

Feb 05, 2025 by Mohammed Fazil Arafath

Byjus - Refund of tution fees paid to Byjus Open

I paid Rs.*****/- to Byjus for daughter tution fees for *th to **th std. Byjus suddenly stopped conducting classes. I am unable to connect with Byjus as their phone is switched off. ...

Nov 12, 2024 by Alamnawaz Shaikh

Byjus - NOC for Loan Cancellation Open

Hello Team, We purchased the UPSC IAS preparation course (Registered Phone No.: **********) on **/**/**** for an amount of ***** out of which **** was paid at the time and the remaining amount of ***** was on EMI basis issued by their financ...

Sep 17, 2024 by Vundavilli Philip Choudhury

Byjus - Service Discrepancies and NonDelivery of Course Materials Open

*. Non-Delivery of Books: Full payment for a *-year course, including the cost of books, has already been made. However, the promised books have not been delivered, which has impacted the ability to follow the course properly. *. Irregular C...

Sep 07, 2024 by Naveen P

Byjus - Fee refund from Byjus Open

GMT+**:** Respected Byju Team, This is in reference to the above cited I raised refund for *****/- (Cash) on dtd.**th May **** through Byju Marketing person Suraj but till now have not recd any amount from Byju. Mr. Suraj confirmed that...

Sep 04, 2024 by Manjeet kaur

Byjus - Byjus Course not accessible But fees being deducted regularly Closed

I purchased byjus tablet learning course. The device suddenly stopped reading the memory card. The card showed same type of error on all devices that I tried. So I raised a replacement request and received a new one but the same error repeats. ...

Sep 01, 2024 by Sri Gomathi

Byjus - Cours fees paid fully Incedo not informed Closed

Complete course fees has been paid to Byjus last October and the finance company Incedo not informed and they keep sending RBI that I haven’t paid their loan and today I received a sms that I need to pay **** on *th September. One of the cal...

Sep 01, 2024 by Sathish Isaac

Byjus - Refund not initiated Open

My daughter joined for their hybrid class * to * (online and offline mode) for a total price of around Rs.***** paid upfront, on July ****.She attended class * till March **** by April **** they closed their offline center after which I have re...

Aug 30, 2024 by Shibu Soman

Byjus - Byjus not giving NOC after loan cancellation Closed

i have purchased order from byjus but i have cancelled the product and returned the product also and for first * year no amount got deducted from my account but after that they deduct my one month emi. i have contact then and asked them to prov...

Aug 20, 2024 by abhay ojha

Byjus - Cancellation Refund not returned Open

I have gone to Byjus Kukatpally branch and admitted my son for * year's class both offline and online class, while admitting my son they said if your not happy with our classes you can go for cancellation for **days full amount will be refunded...

Aug 06, 2024 by Venkatakrishna Mallina

Byjus - I opted for byjus ias course since day 1 i have been facing many issues the tab stopped working n Closed

Hi! My registered number is ********** I don't remember order ID. I've shared the video of the tab and how I've been facing issues. I've received a call & the person is saying I've to pay the balance amount and then he will replace with r...

Aug 03, 2024 by Siva Rama Krishna

Byjus - My loan wasn t closed while I have returned all tab thing under policy Closed

I have Purchased Byjus course of ***** rs And I returned under ** days according to policy . Everything clear in rupees **k ,I have paid *k instantly with phone pay ( I have proof) and Byjus counsellor open a unsecured loan without informing u...

Aug 01, 2024 by Saksham Singh

Byjus - Refund not received Closed

Subject: Request for Refund of Byju's Course Fee I enrolled in a Byju's course for ...

Jul 31, 2024 by Arashdeep kaur

Byjus - Hard copy books not provided by Byjus Closed

I Paras Dhruv having Byjus course from Grade * to * for my son. I haven't received hard copy of Grade * books from Byjus yet. I tried to connect with Byjus mentor helpline for more than * to * times but they are saying that books are out of s...

Jul 28, 2024 by Paras Dhruv

Byjus - Course has been cancelled money refunded but loan is not getting cancelled Closed

I have purchased a course from byjus on **st July **** and I cancelled the course within ** days. I have taken the course on EMI . The course has been cancelled but byjus is not cancelling my loan and not providing me NOC ....

Jun 06, 2024 by AYUSH B KUMAR

Byjus - Byjus Scam Closed

byjus company promised online upsc coaching classes and made me pay ₹***** and neither did they start the class nor refund money. They first told they will refund in ** working days but now they say they don't have my profile itself in their ...

May 29, 2024 by Durgha Sakthi RS

Byjus - Non Refund of product paid for Trial period Closed

I am writing to bring to your attention a concerning issue that I have been facing with BYJU's (Think and Learn Private Limited). On December **th, ****, I purchased a **-day trial course from BYJU's for the price of INR *****, which was confir...

Apr 22, 2024 by Deepak Sharma

Byjus - Byju s Refund issue Open

Dear Sir/Madam, I have purchased Byjus online learning program through online counseling from Byjus verified employee Mr. Nikhil Raj (Employee No: TNL********; Mobile No: **********). Payment was done on * Nov-** (**,***.** via UPI: BYJ...

Apr 16, 2024 by Manoj Patel

Byjus - Byju s not doing refund Open

Byjus asked me pay **** Rupees for Couse admission fee they told me it is refundable amount .I played and next day I find they are fraud not providing good study material I asked Give my money bake I don't want to take admission .Last month I ...

Apr 03, 2024 by vijendra Pratap singh

Byjus - Refund not coming Closed

I have cancelled byjus but they have not refund ed the amount...

Mar 18, 2024 by Arshad altaf

Byjus - Byjus scam Open

Representative from byjus contacted me informing about the upsc course being started on dec ****..and made me pay the amount. Now they are not responding my calls even...

Mar 07, 2024 by NIVEDHA B

Byjus - Cancel loan amount Open

The Byjus people are fraud first I buy a course after *-* days my father lost his job and I realized we are not capable to adhere or pay loan emi I asked my counselor that my father lost his job kindly cancel my loan amount she said okay , she ...

Mar 03, 2024 by Kiran Kumari

Byjus - Lost my money Open

Byjus has made a presentation about new course being started for upsc preperation by the end of December ****.and made me pay rs *****. Still now there is no proper response.I tried to contact them...raised a complaint mail. Nothing was respond...

Feb 26, 2024 by NIVEDHA B

Byjus - Cancel and refund the UPSC IAS course Closed

MY UPSC IAS course was punched on FEBRUARY ** but I intimated to cancel my course and refund it on ** th FEBRUARY. But there is no response from them Now they are calling me to pay the EMI Eventhough I didn't attend any classes. Regarding this ...

Feb 25, 2024 by Vanmathi

Byjus - Byju s double charged for the same course and now they are not refunding Closed

I wanted to purchase Byju’s subscription. An agent named Revanth from Byju (Cell: **********) came to my house and promised to provide * years of Byju’s course including current year with tablets for * Kids. I wanted to purchase it with No ...

Feb 15, 2024 by Prasanta Kumar Patra

Byjus - Refund Not Received From Byjus Closed

I have subscribed the Byjus classes for my son on **st October, ****. They assured classes would be available at so and so time but, after enrollment they confirmed that classes were not available at requested time. As classes were not availabl...

Feb 13, 2024 by Suresh Babu Boorisetty

Byjus - Lie Information and Fake Assurance Given By Byjus Counsellor For My Course Enrollment Submitted Va Open

Dear sir, My name is Azhagu Kumar. Initially, I started with my subscription in BYJUS of AE/JE course with this mail id (azhagukumar****@gmail.com) by paid **,***. In this course Counsellor Nandita (**********) told that they will provide live...

Feb 09, 2024 by Azhagu Kumar

Byjus - Refund not received Closed

My refund is approved.But I waited for * months still I didn’t get it....

Jan 30, 2024 by Mallayyaswami V M

Byjus - Refund of Down payment Enrolment of Gitansh Goel ID Open

I have booked Byjus class for my son Gitansh Goel as per the Virtual Class and communication by Byjus Staff (Mr. Kamal ) that if any time you are not satisfy with company product you can cancel and leave Byjus. Further we have to make down paym...

Jan 28, 2024 by MANU GOEL

Byjus - LearnStation Closed

Book is *th given than tab is damaged I asked *and** books give me ask...

Jan 15, 2024 by Pavankumar

Byjus - Full Refund with Compensation Open

Dear Voxya, I hope this communication finds you well. My name is Anjali M S, and I am writing to bring to your attention a matter of significant concern related to my enrollment with BYJU'S and the subsequent issues I have faced in seeking a...

Jan 15, 2024 by ANJALI M S

Byjus - Not received the refund Closed

September **st i requested byjus for cancellation, October **th cancellation had done and * rupee got initiated but still today i not received any refund. Daily i am sending mails to swati.shetty@byjus.com, cancellations@byjus.com but not rec...

Jan 10, 2024 by Iswarya

Byjus - Cheating by Byjus Not given my refund after 75 days too Open

I had taken admission in Byjus for my Daughter Ms. Aavya shree for STD * to STD *. As per Byjus policy, the representative assured that if I will not satisfied with the course can return and get full refund. I took admission on *st of October a...

Jan 10, 2024 by Deepak Kumar

Byjus - Regarding cancellation of loan EMI Open

I have cancelled Byjus subscription on ** March, ****. The team asked me to wait for a month to get EMI cancelled. But in October ₹*** rupees were debited ** times as ACH RTN CHRG i.e, ₹*,***. Then I got to know that loan is still active. ...

Jan 06, 2024 by Sai Geethika

Byjus - Student not registered and product not delivered Open

I paid Rs***** as down payment and Rs ***** as emi for my * kids but received package only for one kid. The salesperson and counsellor not responding to my calls and messages. When I inquired in customer care, they told only one kid was punched...

Jan 02, 2024 by Hema

Byjus - Cancellation of loan Open

sir , one year back we have taken the byjus classes product for my child . but due to some financial crisis and lack of child interest and time management , we decided to cancelled the product . so we mailed and contacted the byjus cancellation...

Jan 01, 2024 by jaya kumar

Byjus - Non refunding Closed

Payment for the product made in Aug ****. Cancellation request placed within a week. Cancellation confirmed on ** Oct ****. Refund still not credited and emi for balance amount still continuing. No response from cancellation team rec'd. Only cu...

Dec 27, 2023 by Makesh

Byjus - Byjus fraud course not cancelling Closed

I had got registered to Gate full course but after cancelling I got mail confirmation but still not yet cancelled getting continuous calls from loan dept...

Dec 23, 2023 by MANISH M

Byjus - Loan Account not cancelled by Byjus even after subscription cancellation Open

Dear sir, I have opted for tab based learning subscription from Byjus for my son to help him learn things in easier way. For this i have opted to go with loan for the fee of inr***** (inr ***** + **% bank interest). But due to his eye sight pro...

Dec 21, 2023 by Kartheek Madugala

Byjus - Not providing me noc Closed

As I m requesting from past few months please provide me noc but they are not responding is this a way they treat their customer Name - kareena Purchased ias course Email id -santosh.kr.hjp***@gmail.com...

Dec 18, 2023 by Kareena

Byjus - Cancel my Byjus course and get a refund Open

Dear Sir/Madam,nI had enrolled my child in Byju's online learning course in march **** Byju's had put us on an monthly instalment payment schedule for the total course fee of around Rs.**,***/- I had deposited Rs.*****/- as advance with the bal...

Dec 16, 2023 by Samuthira

Byjus - Byjus not cancelling my Loan Account even after subscription cancellation Open

Dear sir, I have opted for Tab Based learning subscription from Byjus for my Son to help him learn things in easier way. For this I have opted to go with Loan for the fee of INR*****. But due to his sight problems, we had to withdraw the subscr...

Dec 14, 2023 by Kartheek Madugala

Byjus - Regarding refund amount Closed

I enrolled my daughter for online course of class sixth in August **** but during policy time I cancelled the course and refund was initiated by the company which should be credited within ** to ** days as per there policy. I had return the cou...

Dec 11, 2023 by Ratika solanki

Byjus - Byju s Fraudulent Operations Open

I had signed up for an exam preparatory course at Byju's with an EMI programme. The counsellors insisted on going ahead with an auto-debit option with my bank while I had been hesitant. After there services were not up to the mark, I have been ...

Dec 05, 2023 by Sadaf Siddiqui

Byjus - Byjus subscription not cancelled Open

TICKET #******* sub: Re: TICKET #******* sub: Re: TICKET #******* sub: Re: TICKET #******* sub: Re: subscription not cancelled yet after * months.byjus is unnecessary charging money without giving the services as cancellation request placed * m...

Nov 29, 2023 by Parminder

Byjus - BYJUS not responding to refund request Open

I did registration of my * year old son with Byju in last month on **th oct. During registration we been told that we will receive everything within ** working days on my London address but nothing worked like that. I paid all the course fee of...

Nov 23, 2023 by Rohit Gaikwad

Byjus - No refund and no cancellation Closed

We have taken a course from byjus as per policy we have sent a mail before ** days to get refund amount. But they are not responding at all . In above that they are asking for emi payments and they are not cancelling the course . It's been * ha...

Nov 23, 2023 by Sraddha malekar

Byjus - Cancellation is done in the month of april but still the emi is generating i couldnt find a solution Open

I took a course from byjus in the month of March and I couldn't find the course is worthy and I made cancellation request but they didn't accepted my request and then I raised my request in the consumer helpline number after that they took this...

Nov 20, 2023 by Harsha Ganesh

Byjus - They do not cancel my course and don t give refund Closed

I baught course from byjus , and i paid around ***** rs .but now i want to cancel course and I tried for cancellation more than one month , but i don't get reply from byjus and they call me again and again for emi . i do mai constantly to byjus...

Nov 18, 2023 by Aru

Byjus - Course cancellation refund Closed

Order is not placed I want to cancel my course I paid *k for registration Pls cancel my order ********** call me ...

Nov 17, 2023 by B JYOTHEESWAR REDDY

Byjus - Byjus has not initiated refund of Home Tution and not responding to my emails Closed

Byjus Home tuition has collected Rs.****** from me for delivering *** hours of tuition hours at my home to my child. However, their tutor and the ops team have constantly failed to provide quality and consistency to the promised services....

Nov 08, 2023 by Karthikeyan Jayaraman

Byjus - Money not refunded even after requesting to cancel the subscription multiple times Open

The byjus councellor wanted to me to buy byjus subscription so he convinced my parents by buttering them. He said that before ** days you can cancel the subscription and they will refund the full amount we payed in advance but if we cancel afte...

Nov 07, 2023 by Rishil subbaiah

Byjus - Byjus is not giving me my Refund Open

Hello Sir/Medam, I have purchased a subscription from Byjus for my Son who is styding in *th Standard. Byjus commited that if they failed to give me services then they will give me ***% Refund. Right now I am at UAE, I have tried to customer c...

Nov 07, 2023 by Mehulkumar Patoliya

Byjus - I hv raised these request for byjus subsciption under 133043912734344955274957191 but not even sing Open

******* ******* ****** ******* above few request raised for byjus subsciption but not even single request is fullfilled by byjus...

Nov 06, 2023 by Parminder

Byjus - Byjus not cancelled subscription yet 4957191 Awaiting Details

byjus not cancelled my subscription even * months already lapsed and unnecessary the emi are deducted ...

Nov 03, 2023 by Parminder

Byjus - Byjus not cancelled subscription Open

byjus is not cancelled my subscription and done loan on my account.request number ******* raised for cancellation ...

Nov 02, 2023 by Parminder

Byjus - Byjus not cancel subscription Open

subscription not cancelled yet req num ******* was raised for the same but still not cancelled and forcing emi and loan on my account unnecessary ...

Nov 01, 2023 by Parminder

Byjus - Regarding Refund Closed

I got a call from byjus on Oct * and then scheduled video call through zoom. They interviewed me to provide scholarship for ias course and I got **% scholarship and then I paid rs.**** an advance of rs.****** on October * to hold the scholarshi...

Oct 27, 2023 by Shasi Charan

Byjus - Regarding cancellation of admission and refund Open

Byjus sales team calls me on **/**/**** and told that i am shortlisted for prime batch which is taken care by the ex/senior IAS officers and senior mentors. After counselor called me on same day & told me about prime batch and facilities they ...

Oct 07, 2023 by kurapati sai karthik

Byjus - ONLINE EDUCATION COURSE Closed

Actually I purchased Byjus gate course online product .Team of byjus make a call many times to me and convince me If I say I dont have money they only pay the **k advance they said that you will pay later like that .Finally I purchased that c...

Oct 07, 2023 by ERRABELLY CHIRANYA

Byjus - Not getting refund Open

I registered for Byju's gate coarse which was told classes will be held on evening which will be manageable with job, but the classes are happening in random times, for which I am unable to attend the class. I raised request for refund on *th o...

Oct 03, 2023 by Shibani Pradhan

Byjus - Package not delivered Open

I purchased the ias tablet course on April *, it's been * months and i didn't get my books. And they're not responding to my calls now and giving me excuses like "your package is ready for dispatch", "it's already dispatched" etc....

Oct 02, 2023 by Dipak Kumar Rana

Byjus - Refund not credited Closed

Not returned the money even after ** days on cancellation and instead asking for next emi really fraud institute ...

Sep 28, 2023 by Anu kishor

Byjus - Complaint against Byjius Open

Dear Sir- We have paid the fees - Rs.**,*** for Byjus class for grade-* to * for * years. We told the Byjus agent that my daughter will be attending the class from Sweden and we told the time slot(After * pm IST hrs) and after payment the teach...

Sep 21, 2023 by Pandiyarajan J

Byjus - Cancellation of JEE online classes Open

Respected Madam /Sir, I, Mr C V N S DEEPAK father of Miss CHODIMELLA LAKSHMI SRIJITHA SAMANVI residing at Door No **-***, Plot no.***, *th layout, SATYANAGAR, CHINAMUSHIDIWADA, Visakhapatnam-******, Andhra, Pradesh), who joined the course of...

Sep 18, 2023 by Chodimella V N S DEEPAK

Byjus - Subscription not cancelled Open

I have taken byjus subscription for my nephew and few days later due to some reasons not willing to continue.but it's not cancelled yet after multiple calls and emails...

Sep 14, 2023 by Parminder

Byjus - Not giving cancellation and refund Closed

Respected Sir/Madam, I am writing this complaint to bring to your attention the issues I have been facing with BYJU'S Ed Tech Company, as a consumer of their IAS coaching course. I believe my rights as a consumer have been violated...

Sep 03, 2023 by Mandeep Singh

Byjus - For not delivered my order Closed

I have taken subscription in byjus and my order is not delivered they are responding ...

Aug 27, 2023 by Utsav Tiwari

Byjus - BYJUs not providing services as Promised Open

Byjus is not providing books to us since * months. My kid is in *st standard and we needed books and its almost * to * months the academics started. We did not receive books. We have contacted their customer care atleast ** times in last * mon...

Aug 25, 2023 by Ameen

Byjus - Refund not credited Closed

order id ********* I've enrolled in the course on **-**-****. i applied for the cancellation on **-**-****. I got reply from them asking bank details for refund on **-**-****. And after that when I am calling them they are saying we will arrang...

Aug 25, 2023 by Eswar

Byjus - Byju s is not cancelling my online classes subscription Closed

My father registered online classes for me and my brother for grade * @ Rs *****/- on **.**.**** (Rs ***** deposited instantly and remaining amount Rs *****/- considered as loan from Byju's. Monthly deduction of Rs ****/- started from my fath...

Aug 16, 2023 by Ramachal Vishwakarma

Byjus - Urgent refund for the cancellation from byjus course Closed

It’s been around * weeks I have cancelled the subscription from byjus by informing my mentor and finance team under ** days refund policy and with no response and excuses I decided to send email. I got the response stating that we’ll get ba...

Aug 16, 2023 by Gloris J Prince

Byjus - Cancel my subscription complaint number Open

I feel like I am cheated. For the past * month same thing happened. I mailed/call, your reply is always same, will call you in **hours (No dedicated person). Sometimes I received call sometime not. Whenever i got a call, I have to repeat eve...

Aug 12, 2023 by Pankaj

Byjus - Byjus Course fees refund Open

I just taken byjus gate course,firstly the counsellor told me that you are getting it for Rs.*****(GATE & ESE ****),She told that if you write a scholarship test, according to that marks u will get scholarship upon this *****,and also she told ...

Aug 06, 2023 by PANDAVULA NIKHIL

Byjus - Course not cancelled and refund not processed Open

I have obtained BYJUS online classes for Std X for my daughter in June-**, but after ** days trail, I have requested for cancellation of course and immediately the next day online classes were disabled and byjus tablet stopped working. Lat...

Aug 02, 2023 by Fareed khan

Byjus - Refund and Mental Agony Closed

I have subscribed for NABARD and RBI course on **th July ** and since then, i am trying to get my live classes to get start, but all in vain. There are no live classes except Mains preparation and the course is not as per expectation or the way...

Aug 01, 2023 by Atul Jaiswal

Byjus - Byjus declined my request Ther are not agree to cancelation my registration of civil service course Open

I purchased a civil service batch for IAS exam in ****, but due to financial problem I was request for cancelation my registration. Bujus told me that it was impossible and they not cancel my registration. I had requested so many time (*-* time...

Jul 28, 2023 by Subhadip Mandal

Byjus - Money not refunded Closed

Hello Team, From last * months we are calling and sending mail regarding the issue. Byjus team stop providing their services to us due to technical issue and their technical team are not capable to resolve the issue. We asked for the refun...

Jul 26, 2023 by Ruma

Byjus - Byjus Online counsellor has misguided me in the admission by false promises and led me to pay 7000 r Open

Hello, One of Byjus Counsellors has made me to admit for the IAS program and deliberately made the EMI process by misguiding me and made me pay **** rupees. He told me all false things by saying they will provide mentorship and all but it was...

Jul 23, 2023 by Amula Revanth

Byjus - Cancellation Refund not initiated Open

I have purchased online course for my daughter for LKG class and cancelled immediately with in * days as i am not satisfied, Byjus has refund policy of ** days. I emailed them and called them multiple times but they are not responding me pro...

Jul 23, 2023 by Arunkumar Chintha

Byjus - Want my money back Open

First one guy came to my home name Umang pandya. And ask to join BYJUS and said if you are not satisfied with our services you can discontinue with us ... And now he is not receiving any of my calls or any of byjus is ready to listen me ... Th...

Jul 23, 2023 by Rakesh yadav

Byjus - Fraud against wrong commitment Closed

I purchased the subscription for my Child. The commitment they offered at the time of sale was not fulfilled after joining ByJus subscription. Within the defined period ** days I dropped a note for cancellation. Now it has been more than * m...

Jul 12, 2023 by Ritesh. Kumar

Byjus - Want a full refund Closed

Respected sir, My ward has enrolled in the Byjus IAS course. As instructed in the beginning that the course is of ***** of which the amount of ***** would be deducted at starting and then after * months of tenure the EMI would start for ** mo...

Jul 11, 2023 by Aayush Santhaliya

Byjus - Not Cancelling the product Closed

I have mailed them inside ** days to cancell the product but no efforts where made by them tto cancel I mailed them more than ** to ** times and I also called them one of the mentors threatened me that course will not be cancelled and also ecs ...

Jul 08, 2023 by Dipankar Choudhury

Byjus - Not refunding my money Closed

I bought a subscription and did some class but due to I was not able to understand the way of teaching I mailed them requesting to cancel my subscription and to refund my money within ** days according to there refund policy but months have pas...

Jul 03, 2023 by Dinesh kumar Shaw

Byjus - Online Education course Open

My sister took online course in byju's on *st April and for registration process we paid **** and total course fee is ***** and remaining amount we have to pay in EMI process and they told we will deliver books in one week and also start on...

Jun 30, 2023 by kadali gangadhar

Byjus - Byju s online course cancellation Closed

We tried to contact the byju's support for cancellation no one is replying. We were advised by the counselor that we can cancel the subscription anytime. If we find it not suitable for the kid. It has been * months now no one is replying to th...

Jun 30, 2023 by Hetal Shah

Byjus - Cancellation of programme Closed

Dear sir / mam, as I took byjus programm and now I aplied for cancellation but they are telling you are beyond the cancellation period. While joining my mentor told me that if you are not satisfied you may cancel your program. But now they are ...

Jun 26, 2023 by Jagadish. J

Byjus - Maine apne bacche ki padhaai Ke Liye byju s ka subscription liya tha Jiska Maine down payment Jama Open

Maine byju's tution center se apne bacche ke liye padhaai ke liye subscription liya tha Jiska Mujhse ₹***** Jama karvaya gaya tha lekin Meri Arthik sthiti acchi na hone ki vajah se mere Pati Ne yah sab Lene se mana kar diya aur Maine Apna sub...

Jun 21, 2023 by Sangeeta kaur

Byjus - Refund not done by Byjus Open

Sir/Mam, We made a cancellation request of the purchase order of BYJU'S premium product (Order no: SO-****************). My registered mobile no is **********. The name of the student is R.Lakshitha. The payment we made of Rs ***** was...

Jun 21, 2023 by G RAMESH Ganesan

Byjus - Byjus Requested to share NOC for Loan Acc 0662 for Refund Req Open

I have contacted Byjus again today and I want a callback by tomorrow at any cost as they promised me to share NOC letter for my Loan Acc ****. Since its not been closed by Byjus cancellation team i was shown as defaulter. My enrollment was canc...

Jun 06, 2023 by Praveen P

Byjus - Byjus Refund Request Open

Name:Sairam Mobile no:********** Email: sairamkadarkaraivel**@gmail.com I got a call from byjus member imran iqbal TNL ******** on **st March,he asked me to join the gate Course,I asked him how much money for this class and He sa...

Jun 06, 2023 by Sairam

Byjus - Regarding refund pf Byjus GATE preparation course refund Open

I purchased Byjus GATE preparation course. And once I used it, I was not satisfied with it, hence tried to refund the course several times within trial period. But Byjus always ignored my refund requests. My concern should be solved as soon as...

Jun 05, 2023 by Ashutosh Agrawal

Byjus - Fraud company hai byjus mana karne ke bawajood b b Mera subscription nhi cancel kia Open

Maine January me apni beti ka *nd class me admission kraya byjus me. Phir after * th month meri financial condition khrab ho gyi Maine byjus me Maine bht request Kiya ki plz mere husband nhi h Mai single mother hu mera subscription cancel kr de...

Jun 03, 2023 by Sadaf ashfaque

Byjus - Loan SCAM by Byjus Open

I'm the victim of this SCAM, Byjus and its employees found new way to make money other than giving education and charging service fee. My personal details were used to book loan with Avanse Finance and with joint collaboration they are generat...

Jun 03, 2023 by Harsha Gopalarao

Byjus - REFUND OF AMOUNT Open

I HAD OPTED FOR BYJU'S ONLINE **TH JEE PROGRAM FOR MY SON. IT WAS VERY CLEAR FROM BYJU'S THAT IF MY SON IS NOT ABLE TO UNDERSTAND IN ONLINE CLASS THEN I CAN APPLY FOR CANCELLATION OF COURSE AND MY AMOUNT WILL BE REFUNDED ON PRIORITY. I HAD CAN...

May 23, 2023 by MADHU RATHI

Byjus - Refunding and cancellation Open

In the March ** **** i joined in the byjus ias tablet program before she conducted the zoom meeting in the meeting they tell the you have a **days observation period from March ** to April ** and she told me if you have any problem call or text...

May 13, 2023 by Harish

Byjus - Cheating by Byjus sales executive company not responding Open

My name is YARLAGADDA MANOHAR, before one year i have taken Byjus tyabllet learning program from Byjus for two kids nameing Durwin and Dhakshith. ihave taken this on emi. on **-*-**** a sales executive...

May 06, 2023 by MANOHAR YARLAGADDA

Byjus - Cancellation and refund of Byjus Open

Dear Sir, We opted Byjus online classes for my son who is studying in *th Std the validity of the course was from May ** to May **. This course was enrolled to us by Mr. Dhruv Parikh student counsellor. From very beginning we has issue with...

May 02, 2023 by Bhuwendra Singh Karki

Byjus - Cancalation of trail pack n refund Closed

Hi My name is Avni Chaudhari ,I took byjus ** days trail pack for my daughter on **th March **** and mailed byjus for cancelation on **th March **** but and called customer care for last * month for refund but no proper response.. I wanted to r...

May 02, 2023 by Avni Chaudhari

Byjus - Cancelation and Refund Open

I have contacted Byjus again today and I want a callback by tomorrow at any cost. My refund should reflect by this weekend and EMI should be canceled without fail, no excuse will be tolerated (I still receive reminders to pay EMI). I am fed u...

Apr 28, 2023 by Shrihari

Byjus - Byjus looted me Open

I was cheated and looted by my training manager nishu sagar and his manager maaz, in training time i have to punched * unit as i have already completed * unit and * unit dp was paid almost **** but emi was not processed successfully my training...

Apr 24, 2023 by Sushmita agrahari

Byjus - Refund not received even after cancelling within the stipulated period Closed

I was contacted by a Byju's sales representative for the UPSC exam preparation course. This was on March *, ****. The person sat with me in a *-hour video call and convinced me why Byju's was a good option for preparing for UPSC. I paid **,*** ...

Apr 20, 2023 by Gayathry Rajeev

Byjus - Money not refunded Open

I have not received deducted EMI of **** rs as course is already cancelled by your team....

Apr 19, 2023 by Sumit Suresh Mali

Byjus - Refund not credited Open

I purchased the course and cancelled it also courier their product back but my money of installment of Rs **** didn't credited back to my account ...

Apr 12, 2023 by Harsh jindal

Byjus - Refund not proceeded since one year even though they ensured it will be refunded Open

I took a trial package of byjus classes course for my daughter in which initial ** days were trial days of classes for which we paid an advance of ****/- to byjus for which we were ensured by byjus team that if we didn't wanted to continue in b...

Apr 12, 2023 by Malvika

Byjus - NON REFUNDING OUTSTANDING AMOUNT BY BUJUS Open

I have made down payment to Byjus of **,***/- during last week of Feb'** for online study for my daughter Anjel. Byjus sent a tab for online class. It was there commitment that in case we are not satisfied, we may cancel within **-** days, so i...

Apr 10, 2023 by somnath chatterjee

Byjus - Refund not credited and course cancelled Open

I purchased the course and cancelled it also courier their product back but my money of installment of Rs **** didn't credited back to my account ...

Apr 05, 2023 by Harsh jindal

Byjus - Not cancelling my course Open

I called byjus several time to cancel my aakash byjus courses and cancel my emi but they didnt gave me complete resolution ...

Apr 02, 2023 by Krishna Sharma

Byjus - Not running classes as committed no mentor available Closed

Initially they committed for trainer driven classes and provide dedicated mentor. For which Byjus charged Rs**,***. However after getting the money, they didn't fulfill there commitment. Kind of scam they are running to steal money from family...

Apr 02, 2023 by Shailendra Singh

Byjus - Course Cancellation Closed

Requested to cancel course due to language is not comfortable and time constrains after * months of course purchase but Byjus senior manager said that the course Cancellation is only applicable for ** days from the date of course purchased and ...

Mar 28, 2023 by Suganya C

Byjus - Refund Not recived and Not responding to refund request Open

Recently Byjus contacted me and i enrolled My daughter in Byjus class and i paid **** registration fees and rest would be EMI..after lengthy process they cancelled EMI by themselves and when i asked for the reason they are not responding and al...

Mar 20, 2023 by Vaseem Hameed

Byjus - Order cancelation Closed

Dear sir, My name is Sumi Dey. Since **th February **** I'm purchase a online course of IAS Hindi from Byjus Academy. That course fees was ***** rupees in total. But I pay only registration fee that was ***** rupees. Rest of amount I c...

Mar 17, 2023 by Sumi Dey

Byjus - Inappropriate refund amount Open

Byju's has deducted one extra trimester fee and the tab charges from the advanced amount paid by us. The company did not promise either of it and now the concerned Byju centre is misbehaving and getting back on their words....

Mar 16, 2023 by Dr. Jasveen Chhabra

Byjus - Regarding cancellation of byjus subscription Closed

Firstly byjus sales person told that i can cancel the product within ** days if I'm not satisfied and just to use it for ** days. I have informed the team before trial period is over. They also told me that product will be cancelled. But it's b...

Mar 06, 2023 by Sai Geethika

Byjus - ABOUT LOAN Closed

I registered byjus upsc course. first one week they responded and after they didnt repond. i have some financial issues I want to cancel my loan application. ...

Mar 06, 2023 by DHARANI

Byjus - Refund issue Closed

I enrolled my son for coaching classes in Byjus on *st Feb. I was told that there will be ** days trial period which will start after orientation and once i get Tab, nothing will be charged to me on cancellation and all money will be refunded. ...

Mar 02, 2023 by Nilesh

Byjus - NOC not received Open

my student loan has been stopped by bank because I did not receive NOC from BYJUS Aditya Birla finance limited. I have attached all details of payments i have done. Kindly do the needful and reply to Alternative email id provided below Name ...

Feb 26, 2023 by Mohammad feroz

Byjus - No refund given Closed

I have bought a BYJU'S IAS online program for ***** through emi * weeks ago. I was promised that I will get a refund if I'm not satisfied with the course. But When I tried contacting the agent, she didn't pickup the call. and I tried contacting...

Feb 21, 2023 by AKASH CHAND

Byjus - Refund for Service not Provided Open

Dated *rd February ****, I asked for cancellation by calling on Byjus no. +**-********** with a request no. of (*********) which the executive provided. I also got a call from the current mentor to whom I explained the inconvenience and asked...

Feb 18, 2023 by Anilraj sanakolu

Byjus - REFUND NOT RECEIVED Closed

I have not got my refund of Rs ****/- till now, they have cut down my emi which they were not supposed to do. They just postponed the days after every ** days. ...

Feb 16, 2023 by UDAY KAKKAR

Byjus - I haven t received my course fee refund Open

I registered for CAT course of byjus on **dec ****, on the next day I cancelled my order. The Byjus Team said the will refund me after ** days but now after a month I haven’t received my money. I emailed so many times to byjus but there team ...

Feb 12, 2023 by Deepali Bhagtani

Byjus - Full refund not processed Open

I had registered for Byjus learning on **/*/** and paid Rs **,*** in full for UKG class But before completion of trial period of ** days,I had opted out. At the time of admission, their representative said that material will be collected from...

Feb 11, 2023 by Vinay

Byjus - Sold IAS course even i am not eligible Open

Following the message I sent to byju's : I joined your course * months ago. That time I asked your support team regarding age eligibility for the UPSC exam. Also, I shared my Date of Birth to check my eligibility for the **** UPSC exam. You...

Feb 08, 2023 by Mamta Ravindra Rahangdale

Byjus - Cancellation of ias prodcut Closed

Camplaning against byjus company for not giving me the product ..and now I need cancellation for my product ...

Feb 08, 2023 by Vanshika mishra

Byjus - Cancellation not getting processed Closed

I have intimidated byjus to cancel my order on the day of the order but it is *th day since I informed and I m making numerous calls and sending emails. There is no response. Only once i got a call back after that they not responding ...

Feb 07, 2023 by Asha rani

Byjus - Refund for cancellation Open

Had taken Byjus course of *.** Lac for ** to **th standard for daughter ,i.e * years course course was purchased on ** Dec ****. Post seeing the same for **th stdandard , the misleading assurances given during sales of course were not adhered...

Feb 02, 2023 by Vinit Pandit

Byjus - Issues in Cancelling the byjus monthly emi Open

I enrolled my brother in byjus tablet mode course for Rs*****. After attending the sessions for some time, i noticed that my brother was performing poorly in school, he got lowest marks compared to what he would get before when we was going for...

Jan 29, 2023 by B V Lakshmi

Byjus - Not refunding our money Open

Few months back we applied for byjus course and the products are delivered to us.But our child did not attend a single class,so we returned our products.But our money has not refunded back.we are in need of money .so please refund the money. ...

Jan 29, 2023 by Shanmukha

Byjus - Money not refunded Open

I wrote the scholarship test and qualified in demo session I made a payment the executive is said in case you will drop I will refund money immediately, due to some situations I am not ready to take the course I asked my money refund but he did...

Jan 08, 2023 by Putta srikanth

Byjus - Cancellation not approved Closed

The sales executive visited my home and pitched a product. During the sales pitch, the sales executive mentioned about the cancellation and refund policy. After using the product for ** days, due to sudden financial trouble, i had to discontinu...

Dec 30, 2022 by Ram Prasath

Byjus - Cancel subscription Closed

I needed to cancel byjus subscription. I have checked their ** days policy and I called them within ** days to cancel the subscription and to refund the money. But there is no positive response from the. Now after * month they are saying that t...

Dec 30, 2022 by Pranali Mahavarkar

Byjus - Byjus not refunding my money Closed

I had taken the byjus course when their sales executive akash forced me by saying money will be refunded ifi don't like the course.within ** days i initiated for refund. ..now it's been * months i am not getting any refund .nor revert. Want to...

Dec 18, 2022 by Swati anand

Byjus - Refund and cancellation of course Closed

It was on **th of October, **** when I raised my course cancellation request to Byju's. Since then it is ** December now and * months has been passed but still they are not cancelling my course even they are trying to make more money from me. ...

Dec 16, 2022 by Rajanish

Byjus - Refund Closed

I have given ** k at the time of admission to by us and my * months of EMI have been deducted, cancellation team called me and said will get all three months of EMI but will not get the ** k that I have given. Also, they said Tablwt will be wit...

Dec 14, 2022 by Nayantara Jaiswar

Byjus - A official person from Byju s frauded me in the name of admission Closed

A official person from Byju`s frauded me in the name of admission then he blocked my number. I have called their customer care number more than ** times, but got not solution. They only say that I`ll get a call from their team but it has been a...

Dec 07, 2022 by Aryan Raj

Byjus - Product cancellation Open

I want to cancel the byjus product but he says it's not done ...

Dec 07, 2022 by RaHul Soni

Byjus - Learning tablet sold but not provided in six months Closed

I was sold the BYJUS NEET coaching package for my daughter in May ****. Among the components of the package, a learning tablet was also sold. It has been six months and we have not received the same. I have been following up since September via...

Dec 02, 2022 by Ajay Sankar. A

Byjus - Incentive amount Closed

I have successfully completed OJT programme from byjus **july with sale value of ***** but this guyz not send me of my incentive of ****...

Nov 30, 2022 by Md Rashid Madni

Byjus - Foreclosure charges not paid Open

I had enrolled with byjus by making a credit card payment of ******, however I had canceled the program within ** days as per Byjus instruction. However byjus took almost * months to refund my amount where I had to pay to bank * EMIs by then. ...

Nov 22, 2022 by Albert Ananda Raj k

Byjus - Byjus Scam and not Refunding Closed

Byjus Sales person was after my life till i took the JEE course for my son. He assured saying if you dont like our product we will refund and cancel the product within ** days. Due to hectic college academic schedule we have decided to cancel t...

Nov 11, 2022 by Vandana DS

Byjus - Byjus cancellation and refund Closed

I have opted for Byjus subscription and Byjus mentor and Marketing people informed if you are not satisfied , you are amount will be refunded on cancellation, but even several mails for cancellation there is no response for refund, they have i...

Nov 09, 2022 by Shaik Moinuddin

Byjus - Byjus course cancellation Closed

I have told them for cancelation with in ** days and till now they are not canceling the course and not updating me the status not calling me d Their financing team is calling again and again...

Oct 29, 2022 by Brij kishor Sharma

Byjus - No refund yet and mispriced strategy to refund lesser amount Open

Byjus is an ed-tech company.. They just fool us... I have registered a complaint before and finally got a call from them they were ready to refund but it's been a month they are just not responsive at all and calculating wrong numbers to refund...

Oct 29, 2022 by Avani Sharma

Byjus - Cancel Subscription because No Service Closed

BYJUS did not deliver the material since * months and no classes so need to cancel the subscription...

Oct 25, 2022 by Mohammed Mohiuddin

Byjus - Refund Open

I have raised cancellation request on before * month back till now I haven't get any call back or refund my amount and if I call to customer care number simply they said senior manager will get back to you but they won't respond after that....

Oct 21, 2022 by Vankela Ramakrishna reddy

Byjus - Cancellation of the course Awaiting Details

I Told Them For Cancel The Course * Months Before And Till Now They Do Not Cancelled My Course And Talked In The Wrong Manner And I Also Returned Their Books With In ** Days My Child Is * Year Old How She Will Study From Byjus No Support From B...

Oct 19, 2022 by Raghav Goel

Byjus - BYJUS is not refunding the money Open

We have opted the BYJUS program for my kid, for * years with assurance of cancellation if don't like the program. The turnaround time is * weeks to convey our decision. Within one week itself, we did not like the program and their support for t...

Oct 18, 2022 by G Swathi

Byjus - Refund not given by Byjus Closed

Due to no support from the byjus team, the admission has to be canceled. Please return the Ten Thousand rupees deposited by me. tudent detail Name : Shivam Mishra Father Name : Braj Kishor Mishra Registered Mobile Number : ********** Regi...

Oct 17, 2022 by Shivam Mishra

Byjus - Missellng refund not initiated despite several emails and commitments from Customer Service Represen Open

Byjus sales representative mis-sold me this course by blatantly lying. I discontinued the course on the day of the Parents orientation. There was several delay tactics the Sales team used to delay cancellation. Finally received an email from...

Oct 16, 2022 by Loyal Clive

Byjus - Not getting my cancellation for coaching classes Offered Resolution

I've enrolled in Byjus for a Coaching class in the month of july. After ** days of joining I was unable to join the classes. So I called the center to cancel my session since I feel useless to pay the emi if I cannot use any of their resource. ...

Oct 16, 2022 by Iwarika Dhar

Byjus - Refund and cancellation Offered Resolution

Cancel my product and take your things back...

Oct 15, 2022 by Raghav Goel

Byjus - Request for cancellation as study material not recieved Closed

---------- Forwarded message --------- From: Sachin Arora <sahej*****@gmail.com> Date: Mon, ** Oct ****, **:** Subject: Regarding cancellation of sehaj's classes with byjus. To: <mayank.arora*@byjus.com> Cc: <Support@byjus.com>, <cance...

Oct 15, 2022 by Sehaj arora

Byjus - BYJUS IS NOT REFUNDING THE AMOUNT Open

Respected sir i have taken byjus package for our son's study . The byjjus executive came our home in may last week we told them in june we are going for hai ** days trip from.** june to ** of june **** so kindly start the ** day trial class aft...

Oct 13, 2022 by Payal parashar , rajkumar parashar

Byjus - Refund Offered Resolution

The Byju's tablet was delivered on **th september **** and books were delivered on *rd October ****. The Student did not like the course so that's why she do not want to study from it anymore. On *th october **** I called on ***** ***** for ...

Oct 12, 2022 by Kushagra Sharma

Byjus - Cancellation of the course Offered Resolution

I told them for cancel the course * months before and till now they do not cancelled my course and talked in the wrong manner and I also returned their books with in ** days my child is * year old how she will study from byjus no support from b...

Oct 07, 2022 by Raghav Goel

Byjus - Ambiguity of Information and Finances Closed

They overpromised at the time of counselling and convince to buy their product. Very first we were told that the first EMI will be deducted after **days but it got deducted in ** days only, and even after complaining I got a response from them ...

Oct 07, 2022 by Avani Sharma

Byjus - Refund not done Closed

Refund not done by the company, we did not receive any item from company as well...

Oct 06, 2022 by Vijai P singh

Byjus - Not updatation of EMI Amount Closed

Sir, My Registered No is **********. Actually I had taken from Byjus for which EMI was set as Rs ****/-PM. Thereafter i have changed in same course for which EME is set as Rs ****/-PM but still finance company sending message to me for deduct...

Oct 03, 2022 by Jai Bhagwan

Byjus - As per commitment of odisha coordinator Mr Subhajyoti Mishra there is a free look period of after t Closed

Kindly refund my money ...

Sep 28, 2022 by Ashutosh Mohapatra

Byjus - BYJU S I want to cancel my byjus LKG to 1 standard subscription Closed

Respected Sir, With due respect I beg to state that I had taken Byjus subscription at Rs.**** on **-**-** and the educational supporting materials reached my home through courier on **-**-**. As per the terms and conditions I write a mail to c...

Sep 27, 2022 by Renuka

Byjus - Irresponsive Closed

I have been victimized for selling an IAS course by Byjus. The marketer have convinced me though I am not interested in the course. They persuaded and asked me to pay the ***** fee for scholarship amount. But later I found that I have got persu...

Sep 26, 2022 by Surya Moorthy

Byjus - Unnecessarily and without my consent byjus team made cancellation to my study package and not at all Closed

I've been trying to talk to the higher authority of byjus for the resolution of my refund issue.refund of my last month emi amount which needs to waved off from byjus team but yet it's been deducted from my bank account.since a year I've been t...

Sep 23, 2022 by Shaila Fatima

Byjus - Byju s not refunding amount and causing harassment Closed

On **/**/**** Byju’s senior counselor visited my home and convinced me to register for a three-year online classroom course for my child Rudraksh. He told us clearly that I can cancel my order within ** hours of the booking or within ** days ...

Sep 20, 2022 by Amit Kadian

Byjus - BYJUS course cancellation Open

Byjus , My son has taken Byjus class through online , we are not agreed to Pay the online classes initially , they forced us to pay and give the option of cancelling the course within ** days , so that we will get the full refund , I have paid ...

Sep 20, 2022 by Antony Jero Venciya

Byjus - I want to cancel the course I ve taken Closed

I have taken upsc course from byjus in the month of June, and I was told that I can cancel this course at any time and I chose EMI Payment option. When I called them and asked to cancel they simply striked my complaint saying that they cannot c...

Sep 13, 2022 by Gunavardhini Surepalli

Byjus - Cancellation of subscription Closed

I have submitted a cancellation request in...

Sep 10, 2022 by Vikas shamrao takras

Byjus - Tab issue mentor issue contact no Closed

mne * year phle course apni niece ko course purchase kraya tha shyad meri life ki sbse bdi glti hai kyu ki na kbhi koi call krta na koi call uthata na koi mentor kbhi call krta sb formality puri krte hai..... ab tanvi ke parents mujhe sunate ha...

Sep 07, 2022 by PANKAJ YADAV

Byjus - Im not satisfied with the course Closed

As bjyus says they are best in course . There sales person says total false statements about there courses . They are charging ***** for old recorded videos which are bad quality I think **** is far more for that. There main purpose is to loot...

Sep 06, 2022 by Abhiram

Byjus - Loan not cancelling Closed

I had got a loan for BYJU'S classes for ***** rs and I wanted to cancel the loan but even after calling the BYJU'S team for hundreds of times but the loan was not cancelled. Then they fixed another loan for ***** rs and they told that the new l...

Sep 05, 2022 by Gayatri Kirtonia

Byjus - Byjus cancellation Awaiting Details

hi sir ,actually i want to cancel my byjus coarse bt they are not cancelling my mentor told that u can cancel upto * months bt now they are saying it's upto only ** days trail even though I kept a mail on ** th day bt they are not cancelling my...

Sep 02, 2022 by Gudumala tejashwini

Byjus - Sending EMI autodebit to Bank after Cancellation Awaiting Details

We have requested for the tuition cancellation but they are claiming that we will have to pay for the whole amount....

Aug 30, 2022 by Kamal J Dutta

Byjus - Wrong center provided by byjus Awaiting Details

I want to cancel my course registration. I wanted to apply for admission in Akash offline course for neet UG repeater batch (Delhi South Extension centre) We got in contact of a Byjus BDM who said he will get the admission for a lower cos...

Aug 24, 2022 by Ankit Aryan

Byjus - Refund against cancellation Byjus Offered Resolution

Byjus is only supporting you till the time of payment. I paid the amount of Rs.***** to Byjus but when I want to cancel the Byjus course because of their bad services and the fake promises which they did at the time of taking the subscription, ...

Aug 11, 2022 by Sarfraj Shaikh

Byjus - Refund not done Offered Resolution

i purchased a Byjus study kit for class *. when i'm not satisfied with their product. i cancelled it and demand a refund from them in their specified time period. but no refund done . they harass me to pay EMI ....

Aug 09, 2022 by Kalia Singh Bhola

Byjus - About cancellation Offered Resolution

Dear Sir, I'm trying for cancellation this package of byjus from march ** but after many tries no one responding Byjus employee and system didn't help me for this after so many arguments i was told by one of them on **/**/** that whatever i p...

Aug 09, 2022 by Janvi patel

Byjus - Cancellation Offered Resolution

We had taken a subscription but it was too much for our kid to take. So we decided to cancel it. They are not responding to any cancellation request at all. It has been more than two months now that we have requested for cancellation...

Aug 08, 2022 by Pragnesh Dave

Byjus - Cancellation of course at Day 1 but refund not received Offered Resolution

Reason: it was forcely given to us, as we had joined video only for demo. But the sales person has concealed the payment information at first and when I have reject to take course they gave us many many convincing plea's. We felt that without p...

Aug 06, 2022 by SANJEEV KUMAR THAKUR

Byjus - Cancellation not processed Open

We subscribed for a course for my kid studying in * standard.We were informed that there is a trail period of ** days and we can proceed with cancellation anything if not satisfied.Since i raised for cancellation from the month of june still no...

Aug 04, 2022 by Nagendiran K M

Byjus - Cancellation of Byju s subscription Offered Resolution

I took a subscription of Byju's for my daughter. I was told that if I am not satisfied, I can cancel my subscription within ** days. Now when I am trying to contact Byjus people, they say that a senior manager will call me. Its been ** days, I ...

Aug 04, 2022 by Ila Anand

Byjus - False commitments loot and carelessness Closed

A Byjus agent visited my house to sell a course for my son. He promised few benefits like online face to face teaching etc if not I was allowed to discontinue from the course within ** days. Later after I enrolled for the course, nothing as suc...

Aug 03, 2022 by Aayush Agarwal

Byjus - Byjus and my byjus councilor was not helping me to cancel my course Offered Resolution

Byjus and my byjus councilor is not helping me to cancel my course and my counselor is not picking my phone call and byjus finance team also forcing me for emi so please help to solve my problem and get back refund money...

Aug 03, 2022 by Ayush Kumar Singh

Byjus - Amount not refunded and not closing the Loan Offered Resolution

On **-June-****, an Executive From Byjus named Sarvesh (+** **********) had visited me and trapped us into their trial product for kids learning program. They had clearly told us that we can try the product for ** days trial period and if not s...

Aug 02, 2022 by Saleh Noordeen

Byjus - Byjus not refunding amount Closed

I have purchased the Byjus early learning program for class* and * for *****. I have not liked the course and requested for refund after * days. Its been more than ** days now i am keep chasing them for my refund but they not resolving it and b...

Aug 01, 2022 by vaibhav agarwal

Byjus - Regarding Complaint of Byjus Classes for not processing my Cancellation request of Byjus Course Closed

Respected Sir/Ma'am, With reference to the above subject, I would like to lodge a Complaint against BYJUs Company Bangalore, for not being ready to process the refund amount of five years of subscriptions upon giving the cancellation request w...

Aug 01, 2022 by Nitin

Byjus - Cancellation nt done Closed

Last month i mailed byjus for cancellation. bt its been almost a month. nt a single response on bahalf of byjus's or not a single revert in mail to.i called couples of times to the helpline no.bt no assurance .reg mob no.**********...

Jul 25, 2022 by Mahendra parihar

Byjus - Refund not credited Open

I like to bring to your notice about the false promises made by Byjus online coaching company. On ** June **** this person named Mr Milland Chourasia came to my house in bhowali. Meeting with Mr Milland was scheduled online after I received cal...

Jul 24, 2022 by Harpreet singh

Byjus - Cancellation is not in process since last month Closed

Dear sir/ma'am, This is Anisha Chowdhury, I've applied byjus cancellation department for cancellation since last month ** June, since then I still didnt get any proper response there, Refund is not possible i...

Jul 20, 2022 by Anisha Chowdhury

Byjus - My order item not received Closed

I Have Buy Byjus Subscription In ** April ** And Items Delivered In * Week After But School Bag Not Received So I Call Byjus Mentor Number And Bengaluru Exicutive Sharan Sharma And He Was Tell Don't Worry Ur Problem Solve In * Day And After I H...

Jul 16, 2022 by Joshi prakash

Byjus - Refund Closed

Byjus is not accepting my cancellation request and also not giving the refund of **** rupees...

Jul 16, 2022 by Rehana Iqbal Imani

Byjus - SD card not delivered Closed

I had requested byjus to send the books of class *( new session). I took * months and ** to ** calls to byjus to deliver the books. Now the SD card provided by byjus which has the study material is damaged. I requested for the same. Now the SD ...

Jul 16, 2022 by Deepa

Byjus - Cancelletion not processed by byjus Offered Resolution

As Per our coucelling done by Ajay biyju team we taken course two mentors online jee foundation type courses and paid on **th June as emi. As he mentioned batch immediately Start and if you will not satisfied with ** day you will get refunde...

Jul 16, 2022 by Yogendra Kumar Rajput

Byjus - Harrassment for Refund Open

Hi I am Jinal Dhanak mother of Bhaavi Dhanak. We opted for *th to *th STD **nd June **** for my daughter by paying ***** and after * or * sessions she did not find useful so as per the policy we sent a mail for cancellation on **th June ****. A...

Jul 14, 2022 by Jitendra Dhanak

Byjus - Refund of the product Closed

I raise the issue before the timeline given by byjus they taken the money and after cancelling the order they deduct the emi also i am single mother child earning alone for my daughter studies they done wrong to me i am taking follow up since *...

Jul 12, 2022 by Paramjeet kaur

Byjus - Fake commitment Given Closed

Dear Team I am writing this mail to highlight WHAT I am going through for showing interest in BYJUS. I have scheduled one Session on Last Sunday i.e. *th June’**** for my Kid, Mr. Kishan (**********) Visited my place from Jana...

Jul 08, 2022 by Vikas Narula

Byjus - Refund and cancel subscription Open

I want to cancel my subscription and have been calling on customer support service from the past ** days. . I tried calling the counsellor Aman Kumar but he misbehaved with me and told i dont remember who are you and after that he is not pickin...

Jul 07, 2022 by Surbhi khalkho

Byjus - Subscription to be cancelled because of poor service but they are not cancelling it Closed

Byjus sales person has visited our house and forced us to take the subscription and post taking the subscription we found that it I not worth and we were trying to reach their help line, sale person and over mail but they are not cancelling the...

Jul 05, 2022 by Naresh

Byjus - Cancellation of Byjus Subscription Closed

I subscribed Byjus course for my two daughters on ** June **** by paying ***** rupee and rest through emi which will start from *th July , However my daughters didn't like the course so I applied for cancellation of subscription on ** th June...

Jul 04, 2022 by Praveen Kumar Shrivastava

Byjus - Not getting refund for cancelled order even after 2 months Open

Company Name: BYJU'S K* EDUCATION PRIVATE LIMITED Email: support@byjus.com, cancellation@byjus.com, escalations@byjus.com Contact No: +** ***** *****, +** ***** ***** I paid INR ***** to byjus.com on *th May ****. PayU Reference ID: ****...

Jul 04, 2022 by Amitava Ghosh

Byjus - They said they will give a cousre of two year but they taken money and now not giving any solution Closed

Sale man of byjus came at my home and told me that he is giving me a cousre of * yrs duration after *th montha i came to know that it is only for a month I am calling them more than ** days but no response are comming from them and sales man n...

Jul 03, 2022 by Arsh khan

Byjus - Regarding cancellation Closed

I rose my cancellation request on may-*-**** itself but its not yet resolved ...

Jul 03, 2022 by Rajalakshmi

Byjus - Cancellation of registration and refund my money Closed

I have taken the subscription for the gate prepration and due to some reason i can't continue this and applied for cancellation but my counselor is not responding that what is the status of cancellation....

Jul 02, 2022 by Surbhi Singh

Byjus - Loan cancellation and i want refund Open

Bought package in noember and sent mail for tgem to cancel my loan, but they said not possible to cancel after **days, even my daughter syllabus is not matching with their syllbus till now my money is deducted. ...

Jul 01, 2022 by Tejaswini

Byjus - Registration link didn t sent after making payment Closed

Dear Team, On **/**/**** i bought a one month trial package of ** sessions for ****rs for *th class from byjus online, during payment i saw in instructions that after doing payment you will receive a link for registration of classeson my re...

Jun 29, 2022 by Radha Lakshmi Nagella

Byjus - Cancel admission and Refund Open

I have cancelled admission. The representative said within ** days you will get refund. Still I am chasing for refund. Did not receive refund from Byjus. Many call I did unfortunately no luck.please take action ...

Jun 29, 2022 by

Byjus - The caller too rude Closed

The telecaller named Kaushik was too rude and wasn't clear himself as to what was he talking about.He wanted to put words into my mouth to get his desired answers.and on top of it pointing me to be argumental As a parent it is our right that ou...

Jun 24, 2022 by Yohan Tibrewala

Byjus - ByJus is not providing Tablet nor able to cancel the new our subscription Open

I have recently purchased new Byjus subscription on **th May **** for my son and I was offered Tablet alognwith ByJus programme for Rs *****/- for * years (**th to **th) package. To my surprise, I received only SD cards but not the tablet and...

Jun 23, 2022 by Shankar Hanumant Kalel

Byjus - Breach of Contract and Login Problem Open

I have enrolled Online course of Akash_Byjus for live class for my Daughter Miss Nivedita Biswas for class X, XI & XII in Science stream in CBSC course for ** subject Maths, Science, English & SST. The enrollment was done on *th April'**. After...

Jun 21, 2022 by Manas Kumar Biswas

Byjus - Yet not received my ammount Closed

I have paid *k ammount to byjus before my EMI process , I cancelled there addmission , because I don't like , and my child also not comfortable in online classes because he is in *nd , one byjus employee she's name is simranjeet kour she is to...

Jun 21, 2022 by Sushmita Ranjan

Byjus - Unable to contact to mentor Closed

I am unable to contact to mentor,...

Jun 20, 2022 by Aarush patro

Byjus - Sd card not received Closed

We r not getting next grade sd card since *st june. Regarding this we have called mentor for every * - * days but getting same answer every time. Every time they told that they r taking order though we have not received it. ...

Jun 20, 2022 by Tapaswi kumbhar

Byjus - Fraud and cheating Closed

Dear Sir, Greetings!! Please note trailing mail for your ready reference. Where in as i have paid as follows: *. Vandeeta From Class *-* *. Khushi From Class *-* There were * Tablets *****x* = *****/- Class *-* = ...

Jun 17, 2022 by Gagan Parbhat Jain

Byjus - Asking for cancellation for months no response from their side Closed

Some months back, I received a call from byjus for online classes for **th and **th JEE. It is to be noted that I am already a subscriber of their regular offline app. They told me that these online classes would be held over zoom and I will ge...

Jun 16, 2022 by Mathangi

Byjus - Reimbursement of Fee s for Unsubscription Closed

Dear sir/ Madam I am Manjunath swamy M B father of Master.Hridhan Skanda. I request you to help in getting the reimbursement of the fees paid towards Byjus Math Classfor my Son Hridhan Skanda M M, studying in grade *, I have paid INR.***** thr...

Jun 16, 2022 by Manjunath Swamy M B

Byjus - REFUND NOT RECEIVED Offered Resolution

This is to bring to your notice that we have taken admission in name of Aarohi Ankur Shah. Very next day we requested for cancellation of our admission. Registered ph no: ***** ***** Mr Salman from your end confirmed that process can be in...

Jun 09, 2022 by Namita Shah

Byjus - Customer care service Offered Resolution

Received an unanimous call from byjus call centre and the caller indulged in vocal practice not knowing the reason and started abusing in call. And the phone was in speaker and my dad and sister around me. He abused both me and my father. Wa...

Jun 09, 2022 by Anuj Saw

Byjus - Canceling Byju s Subscription Offered Resolution

We asked Byju's to cancel our kid's(two kids) subscription almost * months back since we were not getting the class links regularly and kids are not willing to attend the classes anymore. There is no proper response from Byjus and the subscript...

Jun 08, 2022 by Yakkati Tejasri

Byjus - Refund against cancellation Closed

This is with reference to the SO-**************** Dated **th Feb’**. Student Name- Aadarsh Pal father’s Name- Anil Kumar. There is lot of issue in compare to the discussed during the meeting. Request you to, Please cancel the order and refu...

Jun 08, 2022 by Anil Kumar

Byjus - I request cancellation byjus order i am so many times mails raised but no one not responding Offered Resolution

Dear sir I one month back byjus online class purchased as per byjus policy with in **days cancellation possible. Now that product not using so I requested to byjus cancellation my order, i am so many times mails raised but no one not respo...

Jun 08, 2022 by NUKALA SATHISH

Byjus - Refount amount Closed

I purchase a byjus product. loan ammount rs *****. pay for ** months each emi rs ****. *st loan emi pay * july **** than after all emi pay in right time from bank mandate. one emi pay by me on line **-**-**** so total loan has been doposit by ...

Jun 07, 2022 by Rakesh gurjar

Byjus - Low quality zervices Closed

mangament bahut non responsive h aur student ko leke bikul aware nhi * month ho gya aaj tk prblm solve nhi ki h aur mentor k naam pe mazak h bss ...

Jun 03, 2022 by Pankaj

Byjus - Refund amount not recieved Closed

I have not received the refund amount since a month.** people call and then there is no output.They hear the same thing again and again and take no action ...

Jun 01, 2022 by Anushree Nishant

Byjus - FRAUD SALES Closed

Today I informed you that all types of Big companies Cheat their customers Directly or indirectly. @byjuraveendran and @avansefinancialserviceslimited Now I will tell you one of my personal experiences with BYJU'S company . one of the sales ...

Jun 01, 2022 by SONU SINGH

Byjus - Cancellation Closed

I have ordered a byjus junior kit and registered for cancellation but it's been ** days stiil not got any reply for my emails and all ...

May 31, 2022 by Archee mewara

Byjus - False EMI deduction Closed

Dear Sir/Madam I've taken byjus course of INR ***** and in the form of loan EMI and filled a nach mandate. Later we dropped out the classes within ** days and now the new loan was ***** which we paid through net banking. Even after full paymen...

May 25, 2022 by Kushagra Agrawal

Byjus - Bjyus cancellation and refund Closed

Have tried reaching byjus cancellation team for refund. Sent multiple emails but no response...

May 24, 2022 by Vaishnavi

Byjus - Refund Closed

I don't like byju's that's why I don't want to go further with byju's and I also change my stream...

May 24, 2022 by Anjana mangal

Byjus - Want to stop EMI and want refund if possible Closed

I enrolled in Byju's **** November ** and Byju's fraud with me and no one responds and keeps the phone hang on always .I tried several times but I am not able to cancel my course they are number .* fraud and not even helping .they just keep gi...

May 23, 2022 by Kanchan Mukherjee

Byjus - Refund of Subscription fees Closed

Support team & counselors is very unprofessional, i was give the payment ****/- on **-**-****, as token money for subscription of KG student but due to some term and condition which was not in my favor. that time i said to counselor (Kajal Sahu...

May 23, 2022 by Nitesh Gupta

Byjus - Refund Closed

Byjus employee aditya chopara and abrar ali k through shikhar sharma ka addmission kota akash branch me neet preparation k liye kiye the **/*/****,bt isase pahle shikhar sharma ka registration akash bhilai me *****/ ka cheque dekar kiye the Jan...

May 18, 2022 by Shubhendra kumar sharma

Byjus - Cancelation registration and Refund Amount Closed

We request you to kindly refund my paid amount as soon as possible. I have not satisfied. Please find below details for your refrence. Student Name- Eshan DOB- ****-**-** Product Details : Student Item Name Validity Tablet Eshan...

May 17, 2022 by Sachin

Byjus - Can t cancel program Closed

Already we have requested to cancel this program to Ms .Nithila on **th Mar **** and ** April ****. At that point also she didn't inform the POC for cancelation she said ok and disconnected the call. From that moment we didn't receive call or w...

May 17, 2022 by Chitradevi

Byjus - No feedback Closed

Please be informed that I deposited a sum of Rs. *****/ thru link provided by Miss Ishita Halder a long back. I tried to contact her in between but there was no response from her end. Student Name- Dyuti & Adity Das Registered Mobile No- *...

May 17, 2022 by Sandip Das

Byjus - Not interested still calling again and again Closed

This app is worst i can say. I m not interested to join the coaching classes of it but they are forcing me to do so. They are again and again calling me up for the same....

May 16, 2022 by Saumya verma

Byjus - Classes are not conducted Closed

We had been promised that the online classes can be attended from across the world. Before enrolling we confirmed and was promised by byjus that we can take online class from other countries like USA. Now they are not allowing to attend the cla...

May 14, 2022 by Amartyasai

Byjus - Not get refund Closed

I m priyanka kumari ..i didnt get my refund of **** rupees My live session class for course detail was taken by Mr shabaz haque on zoom meeting for neet course then he convenice me for course and for KYc he took my parent pan card, aadhar c...

May 13, 2022 by Priyanka kumari

Byjus - Bvjus study material and poor pre recorded videos and tutorial Closed

Refer to my telephonic conversation with the online mentor three weeks before then again twice two weeks before They assured of the study materials sending for my son who is studying in tenth. They don't care for the delay as if they are here...

May 11, 2022 by Manoharlal Ramnath Tiwari

Byjus - Money Return Closed

Mr Sumit gupta not return our deposit money in byju's **** Rupees ...

May 11, 2022 by Nischay Dewatwal

Byjus - NEET Registration cancellation and refund Open

I got my son registered in Jan **** for a * year NEET preparation program even though he was going to appear for Class X boards only in April-May ****. I did not need a loan, but the salesman somehow talked me into getting one from Fullerton (l...

May 10, 2022 by Mridul Bhardwaj

Byjus - NOT INTERESTED IN PURCHASE OF PACKAGE HENCE WANT REFUND Closed

I had registered with byjus for tuition at lucknow centre by paying them money but now my child does not want it so I have asked byjus to refund my money which they have still not refunded to me ...

May 07, 2022 by Amit singh

Byjus - For cancellations study program Closed

My name is Murari Rai and I have purchased online study program for UKG classes for my son Dharmesh Kumar. Register phone no. **********. Almost * weeks passed I have not received any study material or tablet. I have rised complaint reg...

May 07, 2022 by Murari Rai

Byjus - Money got deducted due to carelss behaviour of byjus finanace team Closed

I am current student of byjus ias program and i have opted for emi payment of the course by auto debit system. But from the first day i was made to pay through link system by byjus executive and oshin srivastav from byjus finance team. Ecs was ...

May 07, 2022 by Aaditya Prashant

Byjus - Cancellation and refund Closed

Dear team Mr Vishal phone no.********** sold me byjus plan for my child forcibly and said that if you want to cancel it you can make a call and ask for refund. They delivered me material on ** th of April and i asked about cancellation on **n...

May 04, 2022 by Sangeeta Sharma

Byjus - To cancel and Refund the Product Closed

Dear Team, Mr Ayush Sahu sold me the byjus plan for my child forcibly and saying that if you don't like the plan you may call and ask for refund and cancellation. I tried to make him understand as Im not financially strong and not able to be...

May 04, 2022 by Manjeet Verma

Byjus - Order cancel but not confirmation massage received and emi reminder call and massage continues my mo Closed

I have cancelled my byjus course . Many email send byjus email id but nobody can replay and coustomer care number not connected .. I am tired and afraid of byjus system. Please sir help me and right way of this situation...

May 04, 2022 by Patel Janakbhai Thakorbhai

Byjus - Not honouring promised commitment Closed

Enrolled there neet program, was promised that child can join offline program at aakash centres when they open. Now they are refusing and asking for more money....

May 04, 2022 by Palak Bareja

Byjus - My child mayank and jiya not interested in byjus classes l have many time byjus gmail com and byju s Closed

My self sangita my child mayank and jiya ** days trail but both are not satisfied l have many time inform but anyone not respond my problem lwant refund my money and no give any instrument give anyone...

May 03, 2022 by Sangeeta

Byjus - Refund from Byjus Offered Resolution

Dear Sir We would like to mention here in utter despair that the learning program taken from BYJUS for my daughter Mudita Singh (ON * Nov-****) for ** years ( *th to **th ), was the biggest setback for my daughter's learning growth. But with...

May 03, 2022 by mukesh kumar singh

Byjus - Refund Closed

Actually, I am having humanities stream. Byjus don't provide humanities stream. I purchased the membership from class * to class **. I thought that I would be taking science as stream. But now I've changed my decision. So I want my money for cl...

Apr 30, 2022 by Riya Pal

Byjus - Not ready to refund the amount paid though it was cancelled Closed

we have canceled the Byjus programme within ** days and not ready to refund the amount. We are calling daily ..still no response from the customer care or Marketing team guy name : Ravi Chandra. This App is fraud and they are money making. ...

Apr 29, 2022 by Praveen Kumar

Byjus - They enrolled me in wrong platform Closed

During admission he said I am being enrolled in aakash and I said ok , I said him that I don't want aakash byjus because they teach by playing a video between the classes and never write a word only use prepared slides he said ok I am enrolling...

Apr 28, 2022 by Anish sharma

Byjus - Byju s Subscription cancelled Refund not processes Closed

I was contacted by Byju's salesperson Manoj to explain about their learning materials. After the session, we asked for a day to decide on whether to opt for the course or not. But this person was saying that the discounted price won't be applie...

Apr 27, 2022 by Gokulnath Rajendiran

Byjus - I want to refund my fee from aakash byjus Closed

I told my admission counsellor to enroll me in aakash digital he said ok , and he enrolled me in aakash byjus live classes and I said ok and asked , are the teachers highly qualified and teach in good manner and teach by writing and counsellor ...

Apr 27, 2022 by Anish sharma

Byjus - Money not refund after returning tablet and books Closed

I take byjus ** and ** th tablet program with loan of **** rupe premium per month. with ***** rupe down payment and i cancel that program and return tablet and books on ** march with courier charge of **** rupe according to courier company they...

Apr 27, 2022 by Shivam prakashkumar rana

Byjus - Cancellation of product Closed

Fraud there are no return after free trial I am cancel under ** days. But the employee says there no return and block my mobile number....

Apr 23, 2022 by Raj

Byjus - Want my money refunded Closed

I purchased a course of ***** and then i got a tab on *th April but now i wanted to cancel it but the customer care is not picking my call and also the executive saikat Chakraborty so i want help...

Apr 22, 2022 by Siwam adarsh choudhary

Byjus - Refund Offered Resolution

I have purchased byjus subscription in the month of February for IPMAT + CUET entrance exam preparation . Now I want to cancel the subscription because I don't want to appear for IPMAT entrance test so I want to discontinue. I have send a ma...

Apr 18, 2022 by Deepak

Byjus - Biju s cancellation and refund Closed

Byjus sales team has forcefully signed EMI of rd ******/- for my kids. Then I came to know that Biju is completely fraud and non trustable . So within ** hours I have requested for cancellation as per their process. But till now I did not rece...

Apr 18, 2022 by Soumavo Chattaraj

Byjus - Byjus deducting my emi even after cancellation of subscription Closed

I was contacted by byjus councillor logesh n convinced me to take a trial of ** days of early learning program by byjus he said it’s totally free but asked to register my card if I want to continue the subscription if I cancel the trial the ...

Apr 07, 2022 by Dr Ramya

Byjus - Cancel but not return Closed

For my baby byjus In the learning app Was added In it they said ** days trial period If you are not satisfied with the kit was to return. I called and requested to cancel. When they said costomer care That they will contact from They have not ...

Apr 07, 2022 by Muhammed Abrar

Byjus - I want to cancel my admission due to poor performance Closed

Sir, This is to inform you that i've been trying to contact with my mentor since many days. But even after repeated calling, all i listen is "press * for the call back". I've done it several times but got no calls back! I don't understand the ...

Apr 06, 2022 by Shashank Kumar Vatsal

Byjus - Emi amount not refunded and cancellation not processed Closed

We signed to a byjus program for a free trial period of ** days for my kid. We were informed that we won’t be charged by our bank until we finish the free trial period. The product is supposed to be received on *st April for free trial pe...

Apr 06, 2022 by Praveen Kumar

Byjus - Not satisfy from byjus service they cheating Closed

Before joining in byjus, they're promised to me online teaching will be there and all subjects We will take care.But after payment there is no response and only recorded videos are available in app....

Apr 05, 2022 by DUDDU

Byjus - Mislead about the course Closed

One counselor of byjus visited our home in November **** name shubham tyagi(**********) told us to get enrolled I aakash+byjus in which he told us that my son Divyanshu jain will attend online classes in **th class and will be shifted to physic...

Apr 02, 2022 by Divyanshu jain

Byjus - Refund Closed

I sent an email to BYJU's *th March.. almost * month has passed.. the team does not have the courtesy to reply to that. I simply requested that my son not take interest and I want my money back. During the time of counseling the team clearly sa...

Apr 02, 2022 by Shiksha

Byjus - No service delivery Closed

My daughter Jala Hepsiba was forcefully joined by the company executive Ravitheja for NEET exam by Byjus akash company.We faced lot of problems in receipt of the books and no one has approached for teaching her as mentoras said by the Execut...

Apr 01, 2022 by Jala Elisha

Byjus - Without my cosent they tied up with IIFL I clearly told don t want any loan Closed

I am clearly told , I don't want any loan from Byju's & I am given cosent to Byju's only, without my consent they tied up with IIFL. So, I clearly told, I am discontinuing from BYJU’S before ** days, when I have received course material, I h...

Mar 26, 2022 by Hrudaya Raju Chilka

Byjus - Cancellation not processed Offered Resolution

Hi- we subscribed for a course for my kid studying in *st standard. We were informed that there is a trial period of ** days and we can proceed with cancellation if not satisfied. We were also informed that our EMI will be presented only after ...

Mar 21, 2022 by Srinivas t r

Byjus - Byjus course not cancelled and not refund Closed

My self buy this course for my child, but its not working , i faced on issue with TAB And course hanging also , my child also not used properly due to hanging , i given a call information and email for to cancelled till not yet closed my course...

Mar 21, 2022 by Manigandan

Byjus - Wrong commitment Closed

Byjus's mentor tells you that you can cancel this subscription any time and you got the remaining amount refunded. Now they tell me we don't have to cancel the policy. I want a zoom recording of that time call * the July * pm...

Mar 18, 2022 by Prajakta Shinde

Byjus - Cancellation not processed for over a month Closed

We signed to a byjus program for a free trial period of ** days for my kid. We were informed that we won’t be charged by our credit card company until we finish the free trial period. However the EMI has been presented already and we have pai...

Mar 14, 2022 by Srinivas t r

Byjus - Money deducted from account Closed

We have subscribed to byjus, since we had some issues with the product we had to cancel the product. Now byjus have deducted the money from my account and again they have refunded back, but the amount is in negative. So whatever money is going ...

Mar 13, 2022 by Deepti

Byjus - Continues calls and torture Closed

I have taken BYJU’S last year **** march. After making one emi paid i told i want to cancel it because my daughter Is not using it. But your BYJU’S team not possible you once taken it ll continues. Then again i guy from financial team told...

Mar 13, 2022 by Madan Chandrasekaran

Byjus - Fees Closed

My child for which I have register for Byjus. But for the first month I m telling them that my child didn't study in your tab or app plz cancel it in that Given them medical prob also .... for that they contact me that your account sign p...

Mar 10, 2022 by GAURAV SAHU

Byjus - Cancellation refund not credited Closed

I have availed an online classes facility for my daughter Baby K V S Tanshika, but later cancelled because of other reasons. I have sent multiple mails starting from **-**-*****. Till now i haven't received any mail communication from your end ...

Mar 10, 2022 by K V S SATISH KUMAR

Byjus - Refund Claim not being processed Closed

I took the product from Byjus. As per Company policy, I have sent mail to return the product within ** days and also called on their registered number. Byjus has deducted the *st EMI even after the request for return of the Product was requeste...

Mar 08, 2022 by Dheeraj Arora

Byjus - Byju s not refund my money Closed

Byjus is not refund my money...

Mar 06, 2022 by Sahil Kumar

Byjus - BYJU S Closed

BYJU'S seller come to my House and sale it's subscription or product and give any type of loan by saying EMI and saying that local tusion centre is not good for preparing jee/ neet and we give free table of ***** of samsung and they give ***** ...

Mar 06, 2022 by Aryan Srivastava

Byjus - Package delivered it is a fake case done byjus employee Closed

Hi this is a fake case done by mr gaurv tiwari he mis used my adhar card and pan card and usne mera education loan kra dia blki meri kou avantika naam ki daughter ni na mujhe koi package ki jarurt thi usko apni naukri bachani thi islye usne yeh...

Mar 01, 2022 by Ankur singh

Byjus - Conflict regarding course fee Closed

This is regarding issue in course fee. While taking admission, it was communicated by the BYJU's counselor "Satya Prakash upadhyay" (mob: **********) that we need to pay *,**,*** rupees for this course (including tab). On admission day,the cou...

Feb 28, 2022 by Aayushi

Byjus - Refund not received after cancellation during trial period Closed

Hi, Byjus representative reached home ,during course explanation he told all academics from my kids current school will be animated and available when i receive the tablet device, but Hindi and kannada was not there, called customer care but t...

Feb 22, 2022 by SenthilKumar

Byjus - Byjus Mentor no contact Closed

Placed order on Byjus by paying ******/-. Received order but no contact from Mentor. Student has not got registered in Byjus. Student could not attend live classes....

Feb 21, 2022 by Sagarjit Sinha

Byjus - Regarding Cancellation Closed

I have taken a course for my son, on *nd jan ****, and their tab and study material delivered, and the their trial period begin on the day, this material were delivered. so we were not aware how to use tab they provide considering safety of pro...

Feb 10, 2022 by Prashant Thanki

Byjus - Cancellation request done before but refund not credit and no one reply onthis issue Closed

Request ID: ********...

Feb 10, 2022 by Pawan sundar sahu

Byjus - Credit score lowered beacuse of a mistake made by byjus Offered Resolution

Respected sir, I've taken a class course on byjus for **th and **th (**** Feb). The amount ***** was payed by EMI options thta was availed by byjus team and theyve said if the classes are not as satisfied as we think it is we can unsubscribe th...

Feb 09, 2022 by AKSHAYA

Byjus - Cancellation Closed

I Have purchased Byjus IAS course , initially they told me quit anytime as per our convenient, Even though i am not gonna to appear this year exam they told you cant quit this course **days period over , they hide this details from me in init...

Feb 07, 2022 by ARUN KUMAR

Byjus - Refund is not initiated Closed

I was contacted by a sales person from BYJUS claiming to be a senior education counsellor. I had contacted their website for looking at the IAS coaching program. She said that I am eligible for scholarship and she is giving me a **% discount af...

Jan 29, 2022 by Christal Jency

Byjus - For i m not able to pay byju emi Closed

My complaint is my business in going to in very lost i,m totally destroyed and i,m not able to pay emi ........ so my package was in starting in ** th class but i pay * months emi but still i,m not able to pay emi so i do requesting do my packa...

Jan 28, 2022 by Rohit yadav

Byjus - Cashback not received Closed

I enrolled my daughter in Akash+byjus NEET course batch * After being promised for a cash back in **hrs after paying the full amount through online transaction , it's been * months and I haven't received any Everytime I contact the salesper...

Jan 25, 2022 by Nandita (student)

Byjus - False and dubious verbal promises and fraud Closed

Byjus academic counselor verbally promised under some customized program scheme they are offering contact classes for ukg to *th class kids, based on this they convinced us to do down payment of five thousand rupees and pay the rest seventy-f...

Jan 24, 2022 by Srinivasa reddy

Byjus - Amount not refunded Closed

I cancelled the byjus order of tab before the delivery of product but after ** days also they haven't replied or no response. They are not attending my call, customer care is also not responding ...

Jan 20, 2022 by Veena S

Byjus - Return and refund Closed

I have sent email requesting for return of Tab on **-**-**(within trial period)... After this till today I have been sending emails to return the tab... Many times I called customer care number... But every time a new person spoke to me and a...

Jan 20, 2022 by Savitha G K

Byjus - Cancellation of Subscription Offered Resolution

We purchased Byjus subscription for our child for * years. We are not satisfied with the quality of services provided. There is no improvement in our child's academic performance. The recorded lectures which are provided to us by paying subscri...

Jan 17, 2022 by Mahima Parwani

Byjus - I want my 5000 rupees refund Closed

Maine BYJUS k UPSC IAS course k liye **.**.**** ko raat **:** pr **** ki down the ki thi but kuch persnol issue ki wajah se main apna paisa wps lena chahta hoon maine is baare mein byjus k supporting department ko bhi batya h bt abhi tkk mujhe ...

Jan 13, 2022 by Adhiraj Saxena

Byjus - Refund from Byjus Closed

My nephew got a call from Byju's team (Mr. Suraj Mamidwar - senior educational counsellor) and informed him that they will enroll him in Byju's online learning course as they find him very good at learning but needs some mentorship. They said t...

Jan 11, 2022 by shyam Wamane

Byjus - Stop emi due to financial issue Closed

I opt byjus offline mode programe with tab. And I used to pay emi on regular.. totally I have paid * Emi but now My father just lost their job. And onwards our family is not stable to pay byjus emi ..I mailed to the authorities of byjus to plea...

Jan 11, 2022 by Harshad kalal

Byjus - Cancel My Byju s Subscription after 3 months Closed

Byju's send a woman in our house for a scholarship test and convince my parents to take Byju's subscription. But after * or * months I and my parents eagerly want to cancel the subscription for our financial condition after lockdown and my time...

Jan 06, 2022 by Arijit Singha Roy

Byjus - I want to close my daughter classes Closed

I can't afford EMI Due to my job loss That's why I want to cancell the classes...

Jan 04, 2022 by Hiralal khurma

Byjus - Byju s refund complaints Closed

Request for canceling the scholarship of my Child - Khushi Parashar by byju's due to not being satisfied with the payment process ...

Dec 30, 2021 by Shyam Sundar

Byjus - Regarding cancellation and refund Closed

I have registered for my Refund within days of the refund policy and a refund id is generated. But it's been more than ** days . They have not initiated my refund nor any mail update regarding to it. When I call mentor , he always said that a c...

Dec 30, 2021 by Devesh

Byjus - Cancel Subscription and Refund Closed

At the time of subsctiption payment Byju's team told that they will give ** days trial period. If we will not like the app we can cancel the subscription and will get our money refund. But after when we raised request to cancel the supscription...

Dec 29, 2021 by Naveen

Byjus - Paid for five years pakage now giving three years course Offered Resolution

Byjus Indias one of Froud Educational Hub. They cheated me twice. First time they refund my advance money Rs****. Now again they approached and convenience is for * years free learing course instead of five years they are registered for three ...

Dec 28, 2021 by Shivay Sumit Nunia

Byjus - Couse cancellation Closed

Hi sir, **th September as I’m discussed with yours counselling mentor Aburva.G her guidance joined the course. after two days all the course related stationary’s and Tab , books came but my child not interested to seeing the tab cou...

Dec 27, 2021 by Muthukrishnan

Byjus - Return of package Closed

I have called many times to the counsellour but didnt got any resolution from her. Her name ia amreen akhlaqk. After tjis i called many times in tjis one and half month for the cancellation to your concerned department [byjus cusyomer care] now...

Dec 20, 2021 by Taseen

Byjus - Cancellation request not responding Closed

I have taken * years course for my kid. Worth of rs. **k but didn't get course the way committed also poor dealing. So raise cancellation request but they are not responding properly. ...

Dec 14, 2021 by Saurabh Khanna

Byjus - Refund Needed Closed

I have purchased byjus digital package for **th Neet but later the commintment fails as I got no live classes as promised so I have taken offline admission in other institute . Now I called Byjus for refund and got no response . It is within re...

Dec 13, 2021 by Ashwani Kumar

Byjus - Byjus sold the course by giving me wrong information and wrongly Closed

Byju's customer service officer called me and told that I have got a scholarship of ₹ *****, for this you have to take a course, so I was preparing for UPSC online, so when I told him that I prepare for UPSC, he Suggested me to take the cour...

Dec 12, 2021 by Raman kumar

Byjus - Call from teacher Closed

I have enquired about byjus program and attended free session after that i have not enrollment due to my personal reason. That teacher calling me regularly in unknown time. I raised complaint in customer care. Still he calling from different nu...

Dec 11, 2021 by Shylaja

Byjus - Getting personal calls from one of your freshers Closed

one of a fresger yoy recruited recently is cintinously using the byju's number.. he is calling me and disturbing me... he us frim arcade business college now as a fresher.. avinash kumar... father arvind kumar mother munni devi... this is a kin...

Dec 10, 2021 by komal kumari

Byjus - Contract not performed Closed

Dear sir I purchased a Byjus learning product from Byjus salesman as he committed to me that there will be online tutor will also be provided to you but there was not any any tutor provided due to the breach in the promise from company side I s...

Dec 10, 2021 by Kapil Kumar

Byjus - Cancelling Byjus Tablet Program Closed

A salesperson from Byju’s came to our house towards the end of October and pitched about their NEET program for more than * hour by tricking our ward by asking intentional tough questions. He tried selling a **k+ course but when we told our w...

Dec 09, 2021 by Nallapu Srinivas

Byjus - Stop the byjus course and refund my money Closed

I bought byjus course for my son,for std * on **/*/**. In evs subject ** chapter's video is not in byjus course. So I am complain about it to mentor of byjus on Septemberand , she was agree with me and she told me I talk with Maneger about your...

Dec 09, 2021 by Nilay S Shah

Byjus - Refund issue Closed

as per the initial communication from Byju's is to cancel the subscription would start from the day their mentor calls us and explain how to use the app etc. but now they are saying that subscription would start from the package delivery date. ...

Dec 06, 2021 by Saikrishna Koppula

Byjus - Tan not working from 3 weeks Closed

I took * year course but from day * I suffered lot as my contact no itself put wrong by executive,I continuously complaining regarding same but in vain. Now tan not working from * weeks regardless of complaining and contacting Byjus no one both...

Nov 26, 2021 by Divkaran

Byjus - False commitments Closed

Hello Team, I am Poornima, mother of Aarish. I have enrolled my kid for your * years program a month back. At the time of meeting we have been given many promises out of which one was daily one hour session with mentor which turned out to be...

Nov 18, 2021 by Poornima Vishwanath Pandey

Byjus - Scholarship Closed

I got AIR * in BNST but still got **% scholarship. Promotion are made as upto ***% scholarship which means someone will get ***% as upto means an upper limit. Requesting to process the scholarship amount. ...

Nov 08, 2021 by Mayank

Byjus - Program mentor support not proper Offered Resolution

I have paid **** fee and taken the program for my daughter but they did not give proper mentor support. They also mentioned that there is ** day refund policy. And I initiated the refund within ** days. But it's been more than * months and they...

Nov 02, 2021 by Raji

Byjus - Cancellation of Study Closed

Dear Sir, My daughter Ichchhita Kriti has registered for Byzus Learning . The Payment receipt Payment Link Receipt: BRZR*********. But the classes are not well and she finds it difficult to understand. I have already made complain to the s...

Nov 02, 2021 by west collector road,

Byjus - Non acceptance of return of refund even multiple calls to stop with Byjus learning Closed

Eve though I paid and trial(*k) and full amount(*****) for my LKG kit for my son and I wished to return even before ** days. they have not accepted to stop my services and kept on prolonging the process. On top of all that, after ** days are ov...

Oct 28, 2021 by VinothKumar

Byjus - CANCELLATION OF TAB AND NOTEBOOK Closed

I AM NOT INTEREST FOR TAB AND NOTE BOOKS PLZ CANCELLATION OF TAB AND NOTEBOOK...

Oct 27, 2021 by GANJI NAGARAJU

Byjus - No return and refund given to me even cancelled within 15 days of trail period Closed

Recently on **th of August I purchased a course for my little brother who is in *th class , a counsellor visited our home and explained about the course and told us that if you don't like you can return the course in ** days from the day it arr...

Oct 16, 2021 by Muffadal dalal

Byjus - Product cancellation Closed

With due respect I Sayeed Anwar Resident of Rz ****/**b, Tuglakabad extension wants to state that I have enrolled my Nephew Ehsaan Khan Class *rd in Byjus Tablet learning program costing Rs **k and had paid the Downpayment of Rs **k. And got ...

Oct 05, 2021 by Sayeed Anwar

Byjus - Not returning product Closed

Not accepting return of course....

Oct 04, 2021 by Suryansh

Byjus - Cancellation of byju s learning app Closed

I have brought the byju's Application package **-*-** and within ** days we have contacted the executive who come for sale of this product (point of contact) to cancel the order as it is not suitable for my kid and he is not happy with the tuti...

Sep 30, 2021 by Dhairya rabari

Byjus - Hassasment calls from Byju s Mr Rajeev Closed

I want to know did we make a mistake if we have downloaded the app of Byjus. What kind of staff Byju's is hiring, is it without checking background? unprofessional people are talking rubbish to the kids and parents... is this kind of services B...

Sep 25, 2021 by Pooja Malhotra

Byjus - Byjus ias subscription Closed

I sushil paswan resident of west Bengal i buy a byjus ias subscription and and I'm not satisfied for online class for byjus i used * month and byjus getting a education loan for aditya birla finance and now we they call lots and i am not able t...

Sep 18, 2021 by SUSHIL KUMAR PASWAN

Byjus - Refund has not received and no response from the company Closed

i have purchased byjus for my sisters daughter as bday gift after using for a week she dont like the product so i have applied for replacement that they provide for **days they told we will cancel after the verification first a mentor was deali...

Sep 14, 2021 by karthik vasan s

Byjus - Package return not accepted Closed

As per policy discussed with the Byjus team, the package can be returned within ** days of usage, if not found satisfactory. I ordered it and requested for return after a week. It has been ** days now and in spite of calls/emails almost everyda...

Sep 13, 2021 by Harneet

Byjus - Cancel my course and refund my money Closed

I'm devi. i got upsc scholarship from byjus.Due to some personal problem I have requested to cancel my course to them. Within ** days I had informed to them.but they trying to convince me and they said that they we can't cancel your course.Defi...

Sep 02, 2021 by Devi

Byjus - Not refund my money Closed

I have purchased byjus course from Bhaskar Pillai counselor from byjus. He asked about payment and we have done. At the same time we have canceled the course. After ** days money is not be refunded. Every one says cancelation department will ...

Aug 12, 2021 by Ekta Bansal

Byjus - Byjus cancellation Closed

My name is Ramesh Kumar maine byju ka package liya tha * years ke liye wapis krne ke liye bola tha ** din ho gye abhi tk mere ko kaam pr lga rkha hai kindly help me **** cash diya hai baaki ka ***** ka loan bnaya hai...

Aug 04, 2021 by Ramesh Kumar

Byjus - Cancellation request Closed

Before taking the subscription the mentor or the person who guiding about the process he told us that ** days trial is important but we can can cancel anytime if we want to and now when we want to cancel it they are not responding are emails. i...

Aug 03, 2021 by ANANYA BUDAKIA

Byjus - Not satisfies with byju s Closed

I have purchased the byju's course when byju's concellor call me then he told us that when you want then you can cancel the order if not satisfies but now they are not canceling my order.my father is not much literate and they took my father si...

Aug 02, 2021 by Kumar sanu

Byjus - Not getting refund Closed

Byjus: The biggest fraud The salesman of byjus said that i won a sponsorship programme and so i registered with an initial payment of ****/- ,then he started asking me details for emi for which I wasn't sure of rendering such information to so...

Aug 01, 2021 by Rashmi Dhara

Byjus - Byju s Cancellation and Refund for 11 and course Offered Resolution

After a long discussion on the Krishna study while seeing this covid situation we all decided to cancelled all the plans to admit him to any school outside school. He will be studying at our local school. After taking the **-day trials we don'...

Jul 25, 2021 by Pratik Gupta

Byjus - Not Refunding the amount Closed

Byjus executive had called regarding their product, when i refused to take it , he insisted to go for trial period by paying advance amount and EMI option which he told will be taken care by Byjus. I paid ****. They asked my bank details and Aa...

Jul 18, 2021 by Mohammed Shoaib

Byjus - Refund Not Received Closed

After one year of thinking, I finally managed to make up my mind to take up the Byjus learning app for my daughter who is in class *, being a single parent I decided to make initial down payment of Rs.**** and the rest, which I was given as an ...

Jul 16, 2021 by Bharti

Byjus - Return of Byjus learn station Closed

We took a Bujus learn station for our * year old kid which we thought will be beneficial for our kid. But our kid got addicted to it, we emailed Byjus to return it they said there is a ** days trial period before which they can't return. Waitin...

Jul 16, 2021 by Shikha Biswas

Byjus - Compliant Closed

I told to cancelled lot of times.there not cancelling my request simply emi bouncing.i mail also no use .kindly consider high escalated mail.simply emi hitting to my account.i am not able to talk there customer care .there not supporting.i am n...

Jul 08, 2021 by TANVEER PASHA

Byjus - Coordinator cheating Closed

we request for cancellation on **/**/**** but cordinator convinced to continue sometime but now he said ** days over he is not able to cancel...

Jul 05, 2021 by tanu garg

Byjus - Money Refund Issues Closed

The amount of ***** was paid for the byju's classes in an oral agreement of **-day trial..but was informed about the starting date of classes after * week..now not able to get the refund....

Jun 30, 2021 by VENKATESH

Byjus - NEITHER CANCELING NOR LISTENING THE COMPLAINTS Closed

WE SUBSCRIBED THE BYJUS LEARNING PROGRAMME FOR MY DAUGHTERS XI & XII LEARNING. WE GOT REGISERED ON *TH MARCH, WHEN HER **TH WAS GOING ON DUE TO PANDEMIC.THE CLASSES FOR THE SAID COURSE HAD BEEN STARTED AFTER * MONTHS APPROX. THEIR EXECUTIVE TOL...

Jun 30, 2021 by GARIMA

Byjus - Content in the app is wrong Closed

Some of the calculations in this app shown in the video are wrong...

Jun 29, 2021 by Arnav Sudhir Sagane

Byjus - About fake promise of staffs and unsatisfied reply for cancellation Closed

Hello sir/madam Iam Rubia from tamilnadu. We have ordered byjus Neet course through a mediator . At the starting itself we refused but the manager told that you can use it for ** days and can return if you not like it....

Jun 28, 2021 by Regina Kumaresan

Byjus - Torturing the employee Closed

My cousin joined byjus as BDT and what you people do are pathetic. You treat them like slaves. You pay them good but what the hell is this ** to ** hours work??? Don't you have some kind of humanity. You dont even give them a tea break. You l...

Jun 26, 2021 by Amsham

Byjus - Byjus misleading parents not refunding money Closed

Dear Sir, we have availed for free counselling class in BYJUS for my child on **/**/**** and Ms. Yellapu thanuja from BYJUS has taken an audio - video class. It was a demo class on zoom.. after counselling she asked for us to pay Rs. ****/- ( s...

Jun 24, 2021 by Sneha Bandhavi Airpula

Byjus - Want refund ofand the cancellation of EMI as well as order of tablet Closed

I want to cancel my order which was was completed yesterday at *:** Am. Actually i'm shifting in a boarding school along with my brother. So there the gadgets are not allowed. So that's the genuine reason why I want to cancel my order. I have p...

Jun 10, 2021 by Aman

Byjus - Materials didn t get Closed

After submitting money and documentation I didn't get the materials. But my counselor told me that you will get the materials in * June **** . And from that day sir is not replying my messages , no calls , no answer of calls....

Jun 08, 2021 by Yasmin

Byjus - Course cancellation and fees refund request Closed

Within ** days trail period I informed the Byjus organisation who contacted me to the join this course, that my child is not interested to continue this course, but no reply from Parvez, vinith kumar and the mentor Shreeya for my follow ups in ...

Jun 08, 2021 by Sujatha Prabhu

Byjus - Misleading of customer by BYJus Closed

Dear Sir, I have been opted for free counselling class in BYJUS for my child on **/**/**** and Mr. Vineet Bhardwaj from BYJUS taken an audio - video class. Through counselling secession Mr. Vineet Bhardwaj asked for Rs. ****/- for free trial cl...

Jun 04, 2021 by Bipul Barman

Byjus - Course fees refund Closed

Byjus ...

Apr 19, 2021 by Girish C

Byjus - Fraud done by byju s Closed

I, Asif Islam son of Anisul Islam has applied for banking course in Byju's but came to know that there are no banking courses available.My father has paid the amount of ***** in one time and the amount has been deducted from my father's account...

Apr 17, 2021 by Anisul Islam

Byjus - Emi debited twice not reversed Closed

Dear Team, I have got a call from your office for payment of my last Emi towards the course purchase as I did not get auto debited on **-**-**** I have paid the fees as per the link sent by your agent .today again my account is debited through ...

Apr 16, 2021 by K Mounica

Byjus - BYJUS REFUSING REFUND AFTER GETTING RETURNED PRODUCT Closed

BYJUS Team forced me to join in Byjus learning by giving false statement and after admission, I realised that they fooled me, then I tried to cancel the course immediately but I could not reach the Byjus team for more than a month because they...

Apr 09, 2021 by MOORTHI M

Byjus - Byjus not refunding fees even when cancelled in trial period Closed

Want to raise a complaint against Byjus. I booked a course by credit card no cost emi payment. After transaction i got a msg displaying taxes and processing charges. I immediately asked for refund(they have a freelook period of ** days) yet my ...

Apr 06, 2021 by Suman Mishra

Byjus - No Hearing Closed

During lockdown I lost my job hence could not find to pay. By knowing the fact that I won't be able to pay further requested Byjus to deactivate the course or find a solution to this problem. But they did not hear me out. Hence facing regular ...

Mar 30, 2021 by Uma Sharma

Byjus - Refund not received Open

I have taken a course from byjus, as per the policy of byjus I have cancelled the course within **days and I have sent back the product to byjus, But its been * months byjus has not refund my amount which I have paid as down payment and they ar...

Mar 17, 2021 by Zakir Ahmed

Byjus - Course cancellation for having brain tumour Closed

I am having * brain tumours and doctors informing to not to do any courses as * brain surgery as already been done. And we are arranging money for othe * operations. Even having these problems and sending them all the medical reports, they are ...

Mar 16, 2021 by Praveena B

Byjus - Byjus not cancelling the course Closed

December **** continuesly mentor called from byjus to buy a course for my son who is studying in *nd standard. When I committed told that person if that course is not interested by my son then will cancel the course.at the time mentor told that...

Mar 15, 2021 by R Viswanathan

Byjus - Byju s tablet was ordered by me and within the period i emailed and called the byjus team but they a Offered Resolution

On *th of February i initiated the return request after that i received calls from mentor and as said manager ashish bantia and was assured your process has been initiated and the i was told to send the ID card of the student i sent that one al...

Feb 25, 2021 by DEBDALI CHATTERJEE

Byjus - Cancellation and Refund Offered Resolution

Dear Team , I had taken Byjus Classes for * years , but my child is not studying from this , so I want cancellation of this course and refund of my money. I had talked with mentor to "Javeria " who not taking my cancellation. Regards Ad...

Feb 15, 2021 by Onkar Pandey

Byjus - Cancelation of Byjus Product Offered Resolution

This mail is regarding the product byjus with reg.no.***** for my kid. This is ***** his father writing you guys this mail. By believing the word of byjus executive, I have forced to opt for the * year course . Within ** days we have recognized...

Feb 12, 2021 by Mopidevi subbarao

Byjus - Byjus not refunding money Offered Resolution

My mom purchased byjus tab for my sister, the seller had said that we can apply for refund in ** days after product deliver. My mom is not able to play money so she applied for refund but company is not willing to do.. It's been * after product...

Jan 25, 2021 by Suraj

Byjus - Refund of money Offered Resolution

I have purchased byjus study plan in lockdown period for my daughters to help them in her study of board exam. I have purchased for * students. *) **th commerce *) **th, **th, **th for cbse *) **th, **th, **th for icsc board I have als...

Jan 10, 2021 by Kamal Verma

Byjus - I have infomred byjus with in 15 days but now they are not cancelling the product Offered Resolution

i have taken a product for my child sayali and informed byjus cancellation team as well with in ** days now they are not picking my call. now the senior manager called and want to speak with my child for no reason and they are telling its proce...

Jan 07, 2021 by rajendran

Byjus - BYJU S FRAUD OF MONEY FROM ACCOUNT THROUGH EMI MODE THOUGH I HAVEN T APPLIED OR SIGNED FOR ANY EMI Closed

I have subscribed for byjus **th in August **** and byjus agent got ₹**** in advance. He said that you can cancel within ** days if you are not satisfied and asked account no. For refunding purpose. But after a week I'm not satisfied with byj...

Jan 04, 2021 by RAQEEBUDDEEN AHMED

Byjus - BAD SERVICE BY BYJUS Closed

I AM PURCHASE A STUDY MATERIALS FROM BYJUS COUNCILORS MR RISHAV RAJ ALL PAPER DONE EMI START SOME THING TWO MONTH GOING NO ANY CALL ATEND BY BY MENTOR SO STUDY IS COMLETLY CLOSE BUT EMI DEBITED IN MY ACCOUNT SO I WANT TO REFUND MY MONEY...

Jan 03, 2021 by ANIL KUMAR BHARTI

Byjus - Course cancellation regarding Offered Resolution

I bought neet course because the counselor promise me to give live classes and many, after buying course I would not get live classes, then I want to cancellation of my neet course and want stopping emi of bank ...

Jan 03, 2021 by Sourabh gupta

Byjus - Harassment done by Byjus cancellation department Offered Resolution

So it was a fraud sale being made by a counsellor at Byjus on **th October ****. When we got to know about this, we put this in front of a senior manager on **th October (*th day of the order which is within the ** day policy) and asked for can...

Dec 23, 2020 by Amit Sharma

Byjus - Cancellation of byjus premium Offered Resolution

At the time of taking admission a byjus counsellor told me that there would be live classses on byjus, but when i purchased the product there was no option for live classes. Then i called a mentor and asked her about premium live classes and th...

Dec 14, 2020 by Raju Vasudev Isuru

Byjus - Course cancellation regarding Closed

I have purchased byju's ias tablet course for **** in August for Rs *****. Due to financial reasons, my mom couldn't able to pay the fee further and we asked byju's to cancel my course from October *nd week. Also she's is a single parent, she c...

Dec 12, 2020 by Shanthini Priya

Byjus - Byjus the learning app Offered Resolution

I purchased a byjus product on **th Oct and then not satisfied with product so we requested for cancellation process but still now one month completed but no response and update from company. When i called customer care for updates of cancellat...

Dec 10, 2020 by Neha Ganesh Gundre

Byjus - Byju s Recruiter rude interview Offered Resolution

It's been a month since I have applied for the position of Business Development Associate in Byjus. Karishma Bidla, was my interviewer today and I must say to my utter disappointment she was the most rude HR I had ever encountered. She doesn...

Dec 04, 2020 by SAF

Byjus - Money not refunding Closed

I bought * years jee course and paid **** for registration and remaining amount as emi but later we decided to cancel it and applied for refund and it is now ** days when I applied for refund. But I hadn't refunded yet. Every time I call cust...

Dec 03, 2020 by R Ahlawat

Byjus - Cancellation of Byjus course Offered Resolution

Hello, We opted for Byju's three-year course for my son from STD *th to **th & during the initial discussion, their executive had committed that if you dont like can cancel it any time. Now, capital float has called so many times for not pay...

Dec 01, 2020 by Dinesh Tekchandani

Byjus - Fake promises Closed

I purchased the IIT-JEE tablet in September ****, the salesman promised that my kids will get one on one attention but it is far away from reality. Initially they would call once in every month to check on my kids and during those conversations...

Nov 29, 2020 by Adhisha

Byjus - Cancellation Closed

Purchased for my son,After taking this lost my job and admission was cancelled from school because of LEAVING CERTIFICATE issue now I called for cancellations they are telling about ** days and they are not worried about child future In this p...

Nov 27, 2020 by Adnan Ali moge

Byjus - Refund of the amount Offered Resolution

I had taken a subscription for the ias byjus in sept ****, when receiving the tab, i checked the content with one of my friend who was also preparing for the ias with byjus. The content which was in the tab was out of date, hence some of the vi...

Nov 21, 2020 by Komal Trivedi

Byjus - Byjus service cancellation Offered Resolution

We opted four year package of byjus(std * to **) malayalam medium state syllabus. (Kerala). At the time of initial discussion executive provided lot of false information regarding cancellation. ...

Nov 02, 2020 by Shyjo Varghese

Byjus - Received damaged birthday gift Closed

After * weeks i received my birthday gift and when I opened the package it was damaged....

Oct 05, 2020 by Mohit Suman

Byjus - Subscription not cancelled Closed

As per byjus commitment I should be able to cancel my subscription under ** days of delivery. I placed a request for the same under ** days and it’s been approx. * months I’m struggling with this issue. Every time when I call they have a ve...

Sep 29, 2020 by Mehul sahu

Byjus - Manipulation Attempt to fraud Delayed in service Closed

I purchased IAS tablet course which is valid till **** from Byjus, in the month of February i wanted to explore optional courses, for which i was told to pay additional amount, i had spoken with one of your agent and he informed me, since you ...

Sep 23, 2020 by Mohammed Suhaib

Byjus - Service Cancellation Offered Resolution

Hello, We opted for Byju's three-year course & during the initial discussion, their executive provide lots of false information (which we don't know that time) & we believe his words & got agreed to take that course, just after using it for a...

Sep 21, 2020 by Bhimrao Sureshrao Gadge

Byjus - Cancellation of my EMI Closed

I have chosen Byju's one year subscription for my baby they send the wrong study matterial I informed to the team no one is responding....then I made request to cancel my EMI n they accept that problem is from our side they said sorry also...no...

Sep 21, 2020 by Ranjit

Byjus - Cancellation of Byju s Course Closed

Hello, We opted for Byju's one year course & during initial discussion their executive provide lots of false information (which we don't know that time) & we believe his words & got agreed to take that course. During the final discussion, anot...

Sep 04, 2020 by Karuna Nidhi Sarohiwal

Byjus - Cancel the Registration Closed

I applied for Byjus course under the influence of the Mr Abbas for CBSE Class *-** and Tablets K-** Lenova Tablet Rs. *****. I paid down payment Rs. **** on dated **th April **** and rest amount in EMI. He said you will receive your parcel with...

Sep 03, 2020 by Ashok Borawat

Byjus - Product not canceling Closed

Due to pandemic, unable to pay the EMI of the product but still Byjus company executives are saying they can't cancel the request and will have to pay the amount. Suffering from such company during worst situation. Need some help!...

Aug 30, 2020 by Babita Kinekar

Byjus - Package not delieverd Closed

I made a sale * months ago for my CAT preparation, but didn't received the product yet amd also didn't got any of the calls regarding any details from Byjus and the Loan calls are being harassing on daily basis.... Byjus might be a good company...

Aug 29, 2020 by Kaustubh Kinekar

Byjus - Tablet replacement Closed

I subscribed for my two children from January ****. One for my son for *th & **th STD and another for my daughter for *th to **th. This April **** due to covid, as the schools were doing online classes I tried to install Google meet and classr...

Aug 11, 2020 by Jayamonoharan

Byjus - Tab not received Closed

I have paid my new Byjus * year subscription amount on ** July. Courses will start from Tab which i have not received till date. Following with Byjus and its logistics team daily even with courier agency. till date no support, no resolution , n...

Aug 11, 2020 by Kulwinderjit Singh

Byjus - Return my product Closed

I have returned byjus product back to them as they told and now they are rejecting my Cancellations.and keep on debiting my amount now I am unable to run my family. My mobile number **********...

Aug 03, 2020 by Sai

Byjus - Cancelled the course Offered Resolution

It's really frustrating which bijus people have done with me. I made several request for cancellation my father conditions not good I told them people that I can sent you medical report . I don't have money to pay you the emi. I assure you tha...

Aug 03, 2020 by Nandini Chatterjee

Byjus - Package not delivered for 4 months Offered Resolution

I didn't receive my books since * months joined for UPSC IAS course...I had called many times helpine number but I still no delivery of books...Continuously asking for EMI from finance team but not any proper actions had been taken from your si...

Jul 23, 2020 by Dharanianand

Byjus - Link not opening Closed

I purchased byjus app and received only online link that had not opened in our ipad and we didnot used it even ** day trial.But byjus going on debiting monthly emi even after cancelling the product.It is very fraud company. No information will ...

Jul 14, 2020 by Hemamalini

Byjus - Want to cancel byjus program of BHLP ias Closed

I habe been told diring the time of registration that in thjs emi facility if due to some reasons i am not in good financial condition i can cancell the course any time I made the Payment of **** as downpayment but now they are denying that ca...

Jul 01, 2020 by BANTI KUMAR

Byjus - Cancellation of Ms admission process Closed

I purchase the ms consultant and I have applied for the cancellation but they r not responding to my mail and calls...

Jun 25, 2020 by Giraj Sanwal B

Byjus - Byju s not returning their product tablet Closed

Byju's not returning their product (tablet) and not returning my money after * months of complain. Their product is not useful for my child and their behaviour is so arrogant. They do not reply in email and call back after *-* days of several ...

May 03, 2020 by Dwarka tiwari

Byjus - Bjus is not cancelling my subscription Closed

On **/*/**** one of the representative from Byjus enrolled me on Byjus IAS course, which the subscription started on **/*/****.The total amount of course fee was Rs ***** on which Rs ***** was paid and rest Rs ***** through Byjus Assure Loan(KY...

May 02, 2020 by Saimon

Byjus - Byjus IAS Course Closed

I would like to discontinue my Byjus IAS course ....

Apr 24, 2020 by Mamatha Gowda

Byjus - Attendance not given Closed

I was an employee in the company. During the lockdown, due to COVID-**, employees were given work from home. Even though I was working from home I was marked absent just because I decided to resign. Now my mail ID's password have been changed....

Apr 02, 2020 by Mohammed Ahmed

Byjus - Return the courses Closed

I want to return the packaged by the byjus as company policy ** days return but now company not tack back that courses ...

Mar 25, 2020 by Sudhanshu goyal

Byjus - 2 times EMI deduction in a month Closed

* times EMI deduction in a month since last * months. Told about this to their representatives but no response from there side. It is still continued. Even called their customer care number but they didn't responded on it. I paid * installmen...

Mar 10, 2020 by Soumya Dubey

Byjus - Mobile number wrongly fed by someone Closed

Hi. I haven't registered myself in BYJUs , but I am getting frequent messages and calls from BYJUs saying that your EMI is due and all. Looks like my mobile number was given by some one named Sehsha chary. We have given complaint to their cu...

Mar 08, 2020 by Kalpana Vujjini

Byjus - Return of the tablet froud byjus customer care Closed

I had purchased Byjus class **th product for my son from Mr. Mudasir Hussain (representative of Byju's) with a written commitment that if we don't like the product; we can go for cancellation within ** days of delivery, and Byjus would refund ...

Mar 06, 2020 by Ashok kumar

Byjus - Non Cancellation of Byjus Maharashtra Board Std to inspite of intimating within trial period Closed

Inspite of submitting the Byjus Cancellation request within the ** days Trial Period (via email to cancellation@byjus.com), as communicated to me by the councellor Mr. Aamir Mohammed Akhtar during the sales time, I am yet to get any formal wr...

Feb 03, 2020 by Murtuza Haider Bhanpurawala

Byjus - Telling us to wait for cancellation Closed

We have registered for BYJU'S on the demand that it could be cancelled within ** days if not satisfied but now it's more than * and half month still they are telling us to wait for the cancellation and refund .It does not take this much time fo...

Nov 27, 2019 by Mahek Altaf Kureshi

Byjus - Cancellation of package Closed

Hi, this app is useless and they are charging too much. I ahd mailed them long back for cancellation but no one has responded. I tried to get back to the sales person but he is out of reach now. I ahve even paid the first installment but since ...

Nov 22, 2019 by Priya Pandey

Byjus - Cancellation not being processed Closed

Hello, We were sold the byjus service by Ms Geetika Moolchandani in Mumbai, Invoice BYJUS*****************. During the presentation she informed that a promotion is going on and we will get * month to cancel the subscription if we are not ha...

Nov 19, 2019 by Mudit Raniwala

Byjus - Byjus team taking loan without my permission on my name Closed

One and a half month ago a counselor was came at my home , he said it is scholarship for students from byjus , then he took **** cash from me and he said if you don't need our product then you can return it I said ok . But when I wanted to canc...

Nov 17, 2019 by Richa

Byjus - Byju s not cancelling my course Closed

I have paid the said amount incash yesterday and want to get this cancelled immediately. As i am worried they will not cancell it and send me an emi in dec... I am trying to call them multiple times but none of the contact number given on the w...

Nov 04, 2019 by Suyash Jain

Byjus - Byjus is demanding EMI after Cancellation Closed

We have purchased Byjus product while purchasing we were assured we can cancel the order within **days, when we call them to cancel their product they took * month to cancel it and then after * days we received a msg regarding maintaining minim...

Oct 08, 2019 by Santosh Singh

Byjus - Product not delivered Closed

Payment made by me on April **** but still product not delivered. Not answering phone calls and not replying to the mails....

Oct 04, 2019 by Anupam

Byjus - Discontinuation request not accepted Closed

I am asking Byjuz customer care to discontinue this app for my son. I already paid RS. ***** and first month instalment Rs. ****, my second instalment will lapse on **th October. Before that I need to stop this app. But Byjuz Customer care team...

Oct 01, 2019 by Kartheeswaran.K

Byjus - Not returning Closed

The Byjus agent came and told that the tab will be locked and child will not be able to watch YouTube or download games. But it was wrong when we talk to customers support they talked very rudely and doesn't helped us....

Sep 22, 2019 by Aditya

Byjus - CANCELLATION OF PACKAGE NOT DONE IN TIME Offered Resolution

Dear Sir/Mam, An executive from BYJUs, Mr. Ankush Baboria visited our residence and explained us about the learning app from BYJUs. He told us about the offer and the fees that can be paid through easy EMIs through Bajaj Finance. The tot...

Sep 18, 2019 by Lavneesh Atri

Byjus - Cheating on refund by Byjus Closed

We purchased Byju's learning App for grade *th and *th. TNL ************ Dt **-*-** with a condition that that the Kit can be returned back if the request is made within ** days as per Byju's return and cancellation policy .Accordingly we made ...

Sep 14, 2019 by Mohammed Ashfaque

Byjus - Cancellation of order & issued refund Closed

BYJU’S representative Ishant Rawat visited my house on **.**.**. He processed the registration and get forms signed by me stating that it was registration formality. In our meeting he insists me, Madam, if you purchase now immediately (For Gr...

Aug 21, 2019 by Megha

Byjus - Complaint regarding Byjus fraud Closed

This is complaint/fraud regarding returning of product to Byjus. Person Name Mr Ansh from Byju's, Bangalore (Ph- ***********) visited our house regarding the selling of Byjus study material tablet (INR *****) as he told us if we didn't like the...

Aug 14, 2019 by Shailendra Mohan

Byjus - BYJUS REFUND NOT DONE Closed

I have optioned for grade ** & ** Byju’s tab and week end courses for my son. He went week end class few months and he feel that is not comfortable for his current study and He optioned for private tuition's for individual subject for compute...

Jul 25, 2019 by G.RAMESH

Byjus - They never called the student for teaching Closed

we have perches byjus's learning tab at the time of selling marketing guy assured us that byjus will call every week to teach the student but they never called finally my daughter joins a coaching class and not used this application even when ...

Jul 20, 2019 by ABBAS RIZVI

Byjus - Byjus app cancellation Closed

Last Sep ****, I got a call from Byjus by asking the details of my children and their educational background. Byjus representative said their company offering some assistance free trial basis for the children. Later in the evening, he came to m...

Jul 19, 2019 by Rajesh M Pillai

Byjus - BYJU's Senior Eduction Counseller Abhisheh Shah Mumbai Closed

I have purchase Anthropology course for the * Years from Byju's vide Invoice No BYJUS******************* dated **-**-**** for Rs. *****/-. from Senior Eduction Counseller Abhisheh Shah Mumbai. He explained me course are ** Installment @ **** w...

Jul 19, 2019 by Tarun Barot

Byjus - Cancellation of byju's course Closed

We were cheated by Byju’s employee Mr Shivam who gave us so many false promises that their team will come to our house and counsel our children. In the bargain they asked for my wife’s passbook & took few signatures and applied for loan for...

Jul 17, 2019 by PREM LAL SAINI

Byjus - BYJU'S false promises Closed

Dear Anurag, Sr.Manager With reference to our order No. *********, prasamsa sambathula , we have made several requests over phone and through mail. All our requests were within the time and recorded i.e right from **th day from our subscrip...

Jul 17, 2019 by S RAJESH

Byjus - Repayment not done in credit card account Closed

The merchant Bijus The Learning App setup ** month EMI from my credit card. I have to cancel the product, but the merchant doesn't want to refund into my credit card and close EMI....

Jul 15, 2019 by HARESH

Byjus - Private education Closed

BUJUS are not refunding the money and are also not paying much attention to it . They are totally fraud. I have mailed them but they did not reply. I also called them twice a day for * consecutive days but they are telling that you will get a c...

Jul 11, 2019 by KAMAL KUKREJA

Byjus - Package not delivered and your mentor not pick my call Closed

Sir on ** june **** your employee is come to my home and can introduce the package of ***** for *th class whole year and i agree and pay the advance money of **** through paytm and remaining amount through emi by bank account detail but after *...

Jun 29, 2019 by Sunny sehrawat

Byjus - Return and get refund Closed

I purchased IAS kit with order I'd TNL************, in the name of Amisha pokharna. I am not satisfied from this materials and services, so I want to return the order with refunded money. I have paid EMI for ** months, it was purchased on **-**...

Jun 28, 2019 by Amisha pokharna

Byjus - Byju's did not deliver product nor returned money Closed

I ordered BYJU'S CBSE class *-* on K-** Lenovo Tablet. I paid a down payment of Rs **** on **th Jan ****. Till date, I did not receive the product nor they returned money yet. I contacted Byju's several times but no response yet. Counsellor Na...

Jun 27, 2019 by Ashok Pradhan

Byjus - Return the product Closed

It applied for Byjus course under the influence of the Mr Jagdish M. His Byjus Employed ID No ******** we got it on * May ****. He said that time you are not satisfied with the product I will cancel the product and return your money. After two...

Jun 26, 2019 by JAIBIR SINGH

Byjus - For return package Closed

Byjus company agent Mr Jagdish I'd no ******** contact me or give big India for education meter. He gave BYJU'S scholarship on **** thousand cash payment. He said if you do not like the product I will return the product. I was informed to retur...

Jun 25, 2019 by Jaibir Singh

Byjus - Cancellation of order & issued refund Closed

One of representative Vishal Prabhakar from Byjus forcefully come to our house to do session then he has taken registration fees also done enrollment with CAPITAL FLOAT company, now we want to cancel this product but he is not answering our pho...

Jun 24, 2019 by Tanaya virkar

Byjus - Delay in delivery of tablet Closed

I had ordered a Byjus Tablet with K** plan where I had paid Rs. ******/ through my Amex credit card. I have to do a lot of follow up for my tablet and it got finally delivered with a delay of * days from the delivery date. I had also written a ...

Jun 12, 2019 by Pankaj Bhatia

Byjus - False advertisement of award Closed

Hi, Foremost, thankfully I ain't the customer of such a fraud and dishonest company. The team promised that they will award ***** RS. to whoever child gets their ** questions answered correctly. My girl got all the answers correct and...

Jun 11, 2019 by Shinanji Mamtani

Byjus - Byju's — learning app is not useful to answer the school book Closed

We have ordered the Byjus Tablet learning program (order no *********) and I received the courier on **-**-**** but my ward is not able to understand the method of teaching of the video. I wish to cancel the order and surrender the TAB, kindly ...

Jun 10, 2019 by Rohit

Byjus - Byjus app is taking money by processing emi without consent for a cancelled product Closed

Byjus app is taking money by processing EMI without consent for a cancelled product. This product is not useful and they hesitate to cancel once it is given as a trial demo. Already given request for my EMI cancellation still they are not ready...

Jun 08, 2019 by BEENA ANTONY

Byjus - Package not delivered Closed

The Byjus execuitive Mr.Rohit Raj attended our house to explain the Byjus product for class **th Std, and we showed him the book which use in my kid school , for Science ICSC and Maths CBSC, finally we bought the product for Rs.*****/- and paid...

Jun 05, 2019 by Vasanth Nag B N

Byjus - Cancellation not done Closed

One of the Byjus representatives started pressuring to buy Byjus product. We told several times that we can't buy but he forced to buy. He said money part I ll take care of. But we didn't use. Since it was my kids final exam time. Still, we did...

Jun 05, 2019 by JENCY MELCILDA

Byjus - Byju's had taken loan on my name without my consent Closed

On */*/**** one salesperson form byju's name Sanket Wankhede came to our house. I rolled up my daughter name for the * to the **th course for ₹*****. My daughter has some medical issues and she is also not satisfied with the content of the ap...

May 27, 2019 by Ranjita dilip Meshram

Byjus - Byjus app oppose to give refund on an unused product Closed

One of the salespeople from Byjus app had informed us over the phone that he will come for a demo on the product at home. After doing continuous calls we have agreed for the demo. He came to the home and had a demonstration on the product. Inf...

May 22, 2019 by BEENA ANTONY

Byjus - Refund not received Closed

महोदय आपसे निवेदन है कि मैंने आपका प्रोग्राम बाय जूस दिनांक * मई **** को लिया था मैंने उसको बहुत स...

May 20, 2019 by Balvant singh

Byjus - Refund and return denied Offered Resolution

This order was done on **/**/**. The representative told us we would have * months of time to return it. We checked the t&c it was given that of ** days return policy. Later when we called back to them within ** days we were quite busy at that...

May 20, 2019 by Madhavan subramanian

Byjus - Refund not given even after complaint Closed

I had purchased Byjus The Learning App for my two kids on **/*/**. Receipt no TNL************. Two Sd cards were delivered to me. We changed the school of our kid so we have decided not to go in for Byjus app. Hence I cancelled my subscription ...

May 10, 2019 by Zulfikar Hussain

Byjus - Cheated with false commitment Closed

EMI is processed for a cancelled production by saying that race time for cancellation is over. So I informed them to take the advance amount as cancellation loss i.e *****/-. My son could able to use this due to health issues. It's been informe...

May 09, 2019 by BEENA ANTONY

Byjus - Taken money for a cancelled product Closed

One of the salespeople from Byjus app had informed us over the phone that he will come and give a demo on the product at home. After doing continuous calls I agreed for the demo. He came home and played the demonstration and he had informed us ...

May 08, 2019 by BEENA ANTONY

Byjus - Tab is not working due to technical issue Closed

My tab is not working due to a technical issue which their team is not able to resolve after ** days. My tab is not able to start due to some rebooting issues. I tried to resolve through the process which they shared with me but it did not work...

May 06, 2019 by Gurdeep singh sehgal

Byjus - Company has cheated on us Closed

On **rd March ****, two people named Satyam Mishra and Yash came from BYJU'S Company and told me that my daughter has studied from their app. And then they started telling me about their app and classes. They told me that I have to deposit the ...

Apr 29, 2019 by Shailendra Bajpai

Byjus - Course cancelled within a day and still no refund Closed

Byju representative Mr Jagadeeshwaran contacted me on **nd April **** for JEE course for my kid who is studying **th, (even though my kid was not interested). I called him home. As per him if we don't like the course we can cancel at any time. ...

Apr 26, 2019 by Radjesh babu

Byjus - Refund issues and cheating Closed

Order with BYJU'S [No.[protected] Issues with Byju's point by point as follows : *. Cheating from Ms Ayushi- Counselor. *. Promised to give a package for *rd standard but issued *th standard package. *. Not refunding by Byju’s. *. There...

Apr 25, 2019 by Krishna murthy

Byjus - Cancellation of order and issue refund Closed

As I received a product on ** April **** Byjus Learning Application kit of Class- *st to **th. I want to return the product due to some personal issue. Content is good. But my daughter just takes admission in *st and the kit is useful for above...

Apr 25, 2019 by SUHAS LONDHE

Byjus - My order is not delivered Closed

I ordered my CAT **** program on BYJUS online site for a total amount of Rs. ***** and the order was placed successfully after paying the full amount. After that when I am calling to know my order status they are telling we don't have any order...

Apr 21, 2019 by Manoj Kumar Sahu

Byjus - Not refunding full amount after cancellation Closed

We had purchased a product for our kids studying in class * and their sales person used completely unfair means to buy the product even though we were not ready to buy the product. When that person said if we cancel product within **days they w...

Apr 10, 2019 by Saket Nandan

Byjus - Package not delivered Closed

I had taken the Byju's product for my son for **th & **th standard in commerce. For this, I was directed by the Byju's to Capital float finance for the EMI option. Byju's have managed to send the sd card for the **th standard but still failed t...

Apr 10, 2019 by RAJEEV BOSE

Byjus - Cancellation of subscription Closed

I took the Byju's subscription on Dec **. Their representative Mr Shubham clearly told that they will provide the material as per the class syllabus but when I received the material, it was not as per that. The same I complain to the Byju's for...

Apr 06, 2019 by Ravindra Kumar

Byjus - Refusing to take course back Closed

This is with respect to the Byju's online tablet course given to my son Siddharth for grade ** and **. We had taken Byju's tablet course for Siddharth when he was in the *nd term of grade *. The package was for grade * and **. Now on **th Decem...

Mar 29, 2019 by Jayshree Iyer

Byjus - Refusing to take course back Closed

I took Byjus course for my son. They said it can be returned if we don't need the feel to continue the course. I tried to contact them continuously for **-** days. Due to certain problems, I need to return the tablet which they are refusing to ...

Mar 24, 2019 by AYUSH

Byjus - Product EMI started without our consent Closed

Byju's representative Imraam visited my home on **/**/** he demonstrated that product and insisted for trying the product for ** days. He took ***** from us and said that it will be refunded if not satisfied and no emi will be deducted from my ...

Mar 21, 2019 by Girish Ramakant Mankame

Byjus - Declined for order cancellation Closed

We draw your kind attention regarding order cancellation I brought the subscription for my son for class * to **, after a few days I found the product not making intelligence and it no way meeting the requirements. Which was not as per commitm...

Mar 09, 2019 by Suresh Benakatti

Byjus - Refund not given Closed

I regret to say that I am totally disappointed with Byju's way of approach in assisting my nephew's education. I fully agreed that the first ** days if we are not satisfied with your system, we could cancel our enrolment. But you know what happ...

Mar 08, 2019 by Manikandan

Byjus - I am not satisfied with the services Closed

Dear Sir, Please return my product as soon as possible because the capital float cut down the amount from my accounts automatically. So please cancel this loan. The capital float cut down the amount from my accounts automatically. So please c...

Feb 28, 2019 by Neeraj Bansal

Byjus - Refund not given Closed

I have purchased a tab for my son from byjus. They told me that they map the school book in the tab but when I get tab it was not as per commitment. I'll give it back to byjus person within ** days. As per company policy tab should be returned ...

Feb 22, 2019 by Aman Gupta

Byjus - Byjus Cheating Business Closed

With Byjus i have placed an order for *th to ** standard curriculum on tab and cancelled the order within * days. Inspite of it *st EMI from bajaj finance and capita company been deducted from my account and it's been * months now i am struggli...

Feb 11, 2019 by Saumya Pradhan

Byjus - Want to return byju tablet Closed

I took byjus course for my son.They said it can be returned if we dont need the feel to continue the course.I tried to contact them continously for **-** days.Due to certain problems i need to return the tablet which they are refusing to take.I...

Dec 30, 2018 by Rebati behera

Byjus - Loan fraud Closed

Dear Sir in the month of october two byjus employees visited our house regarding byjus learning app on **/**/**** , registered my sons name as ashwin surlia and registered mobile number **********. the name of the byjus employees were ja...

Dec 02, 2018 by Rajesh Kumar

Byjus - Delay in cancellation and refund Closed

I applied for by jus course under the influence of the counsellor we got it on * sept and I was not satisfied with the course so I told them to take it away within the period of time .the period of time was **-**days .we told them by making a ...

Nov 20, 2018 by Akhilesh

Byjus - Byju's Delay in Cancelation & Refund Offered Resolution

I purchased IAS kit with order id ********* in the name of Subba Lakshmi. I have not received the product and also I raised for cancellation of the order. Also, I have paid EMI for * months. For the last ** days, I have been continuously callin...

Nov 14, 2018 by Rajamanickam

Byjus - Product is defective and hence request for cancellation of order Closed

I ordered study material for class * to ** th from byjus. They have provided only for class * th study material.Accordingly email for cancellation of order has been given to byjus and told them to provide email for cancellation of order But...

Sep 27, 2018 by Manoj R Chauhan

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