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BYJU'S
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How to resolve BYJU'S complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against BYJU'S?
If you are not satisfied with BYJU'S, file a complaint now:
1. Go to "File a Complaint" form
2. Choose BYJU'S and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from BYJU'S
But before filing a complaint, you should
a. Contact the customer support of BYJU'S first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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BYJU'S - Coching fees submitted to M s Byju s to be refunded Open
I have paid Rs.**,*** to M/s Byju's for online coaching of my son through online banking transactions. The company is closed now, there Indore center is also closed. No intimation of closing has been given to us. Only *-* online sessions were ...
Apr 05, 2025 by Suprit Agnihotri
BYJU'S - E learning Closed
this academic year they have not provided basic education materials like books. etc. that's why no update in learning. plzz help...
Aug 06, 2024 by Prasun Jana
BYJU'S - Byju s Cancellation refund Closed
I already have a Byju's course for my Kid from *th to **th Standard. But the Byju's Sales team came and offered a Tuition Programme and they informed saying that this program and content is completely different from the previous programme and t...
Jun 14, 2024 by Sri
BYJU'S - Byju s IAS Complaint Open
Respected Sir/Madam, I purchased Byju's IAS preparation course for my younger sister in Feb. at first they took ***** rupees after that they took **** on EMI they said that they will provide every ben...
Jun 03, 2024 by Adarsh shukla
BYJU'S - Byju s IAS aspirant Open
I took IAS course for my sister from Byju;s IAS program before taking the course they said to provide books, mentors, daily classes and many more thing to help us but now they are not even receiving our calls classes and videos are not coming, ...
Jun 01, 2024 by Adarsh shukla
BYJU'S - Not addressed our request to Byju s to Cancel our subscription refund Open
We requested the Byju's to cancel our subscription for CBSC **th Class SD card and return **,***/- on **th Feb ****, as we got another good alternative. Our request is not addressed till date. Please help us in resolving our request ...
Apr 03, 2024 by Balarama Krishnam Raju
BYJU'S - BYJU S NOT GIVING NOC AFTER CLEARED LOAN Closed
Sir I had taken a loan for my son study course amount of rupees ***** from BYJU'S. Now I have no dues, but in my CIR it has been showing overdue of ***** rupees. And also they are not giving the NOC. So kindly look into it and I need a NOC from...
Mar 25, 2024 by Sujit Kumar Ray
BYJU'S - Did not receive Standard books for Closed
Purchased Byju's pack for * years(until *th Standard), did'nt receive the books for *nd Standard ****-****. Did multiple followups, still no feedback....
Feb 23, 2024 by Sridhar Ramasubbu
BYJU'S - Refund of tuition fee Open
Refund of Tuition Fee for my son Mr. Dhairya Nileshkumar Mehta std.*th &**th with cancellation of course. ...
Feb 21, 2024 by Mehta Nileshkumar Mahendrakumar
BYJU'S - Subscription fee Fraud Closed
I have paid the subscription fee for my daughters' education material for classes *st to *th std but have received material till *nd std only i have contacted to mentors many time but no resolution they just falsely promised they will send but ...
Feb 06, 2024 by Surojit Das
BYJU'S - Refund not provided despite cancellation Open
Signed up for Byju's Future School online Maths class in Sep **** with guarantee to cancel anytime and get refund for remaining classes. Cancelled on **th Nov and still no refund despite multiple follow ups. The student advisor Raju Amaan Khan ...
Dec 20, 2023 by Saumya Goila
BYJU'S - Sold course by giving false promise Open
Byjus Called me for taking IAS Live classes program. I clearly said no to them because had no money to buy it. So they told me to pay only registration amount I.e Rs.**** and remaining money waived off in scholarship without giving scholarship ...
Dec 01, 2023 by Sushant Sampat Wagh
BYJU'S - Delay in cancellation Open
We have encountered conflicting information regarding the status of our product. Initially, a sales representative named Davinder Singh informed us of the cancellation of our product, promising a refund. However, subsequently, a mentor named R...
Sep 26, 2023 by Ayush Roy
BYJU'S - Delay in issuance of refund Closed
Respected sir/ma'am My name is eswar sheshu botla. I've enrolled in byjus ias program on **-**-****. Due to medical and financial issues I've applied for cancellation on **-**-****. As per their policy there's a ** days return or cancel...
Sep 11, 2023 by Eswar
BYJU'S - Byjus cancellation Closed
Respected sir/ma'am My name is eswar sheshu botla. I've enrolled in byjus ias program on **-**-****. Due to medical and financial issues I've applied for cancellation on **-**-****. As per their policy there's a ** days return or cancella...
Sep 10, 2023 by Eswar
BYJU'S - Application for cancellation and refund of amount paid Closed
Sir/Madam, I have to inform you that I had registered for BYJU'S UPSC CSE **** coaching classes and paid Rs **** in advance for the same. But due to some medical emergency within a few days I requested *Mr. Pranesh Srivastava (**********...
Sep 06, 2023 by GEETIKA SRIVASTAVA
BYJU'S - Not satisfied with byju s teacher Open
I want cancel my byju's subscription because byju's teacher didn't clear my doubt. I have asked doubt before *month....
Aug 14, 2023 by Abiduddin Ahmed
BYJU'S - Return of Byjus learnstation Closed
We took a Bujus learn station for our ** year old kid which we thought will be beneficial for our kid. But our kid got addicted to it, we emailed Byjus to return it they said there is a ** days trial period before which they can't return. Waiti...
Jul 13, 2023 by Vedant Singh
BYJU'S - No response from vendor and not fulfilling initial comitments Closed
I took ByJU's course for my daughter for * years from ****, however this year they didn't send books even though multiple followups....
Jul 04, 2023 by Shanmukha Chintarao
BYJU'S - My child class not run timely so refund my money with compensation Open
I am purchased *to** class course from Byju's company for his child, my child passed *th class, But company they didn't update course and not started class of *th, l am send a legal notic by NCH, Company no reply for notic last **days, so refun...
Jul 02, 2023 by Devender
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